Service Quality Hotels Thesis by University of Hawaiʻi at Mānoa - Issuu. (PDF) A Critical Review of the Various Models of Service Quality and .... (PDF) Measurement of Service Quality in the Hotel Industry. The Service-Quality Audit - A Hotel Case Study | PDF | Percentage .... (PDF) A service quality evaluation scale for the hospitality sector .... (PDF) Service quality and customer satisfaction in the hotel industry .... (PDF) Effect of hotel overall service quality on customers’ attitudinal ..