AssessTEAM

A municipal electric utility transformed its workforce management by adopting AssessTEAM’s mobile and text-based performance management system. Facing challenges like an aging workforce, dispersed field teams, and high turnover, the utility leveraged mobile access and SMS reviews to increase employee engagement, streamline performance evaluations, and integrate customer feedback. The system enabled real-time feedback, improved HR oversight, and fostered data-driven promotions and career growth.