“Make no mistake we have a long way to go. This virus will be with us for a long time.” Tedros Adhanom Ghebreyesus World Health Organisation Chief Post-Lockdown Solutions to help bring your Business Back on Track Products to help you thrive in the post-lockdown world But are we ready to stay out of business for a long time? What are you doing to win back customer, investor and team trust? We would be delighted to work with you on a number of ways to combat COVID infection. We have worked to aggreagte the best and most suited products for the normal operation of businesses in the post-lockdown-world as we all adjust to the new normal. We are thinking beyond just gloves and masks but we do carry the basic as well. Win the trust of all your stakeholders Guests Staff Restaurant Patrons Students Patients Residents O ces, Hotels, Restaurants, Malls are all opening. Are you ready to welcome customers to your business? What will get your customers to feel safe and trust you over competitors in the post-lockdown world? Apartments Gyms Hospitals Let’s help you build a Covid-Resistent Business Hotels Restaurants O ces Schools/Colleges Malls/Retail Salons From a small independent boutique hotel to an international chain. You need to think how you assure your customers that your hotel is safe to reopen. The risk from COVID19 will be very real for years to come. There are many solutions and proce- dures to reduce risk of transmission. Our service seeks to provide a one stop shop to minimize risk, provide bespoke solutions and even supply the tech to accompany our survey. From analyzing check-in procedures to working with maintenance - protection is so much more than a mask! Pandemic Virus Control Design Consultancy and Engineering Covid-19: Able to prove that your hotel is safe to welcome back customers? What has you property done to change post COVID-19 Lockdown? Post-Lockdown Equipment Cleaning Chemicals and Sanitizers Plastic Protective Screen Thermal Image CCTV Cameras Thermometers Printed Signage Hand Free Dispensers PPE Equipment Cleaning Wipes Unconventional Solutions Contactless Experience Phone Protection UV Sterilization Kiosk Sterilization Clean Remote Disinfectant Tunnel Threat Analysis Report Pandemic Design Consultancy GUEST TRANSPORT • Ensure the driver is wearing protective equipment such as mask, gloves etc. • The car should be disinfected at every arrival • Check if the driver section can be segregated with a temporary plastic or a transparent acrylic sheet • Drivers should be instructed to limit conversations to minimal • Guest instructions can be placed at the back seat; the information booklet must cover all the steps being taken by the hotel for safety and sanitization along with the new norms for restaurants, room service, housekeeping, laundry and other guest services. ENTRANCE • Temperature checks at entrance, we suggest using the HSG look and go camera the most advanced and accurate thermal camera in the market. • Guests running a temperature of more than 98.6° F should be directed according to hotel policy • Disinfect and clean Guest luggage after informing the Guests we have many options such as handheld disenfection fog machines and fog tunnels for guest luggage • Provide a mask if Guest is not wearing one, if required RECEPTION • For all pre-booked Guests all check-in formalities should be completed online. To reduce direct contact and time spent at the front desk use apps such as WeBee for online check-ins and reduced wait times and shorter lines at the reception • Give safety, hygiene and other instructions to the Guests through digital through app such as WeBee or physical printed materials if not already provided • Paste markings or stickers on the floor at reception to serve as reminders to maintain and enforce Social Distancing • Ensure Associates are wearing masks & gloves • Keep sanitizers for Guests to use • Keep paper, envelopes and all equipment is sealed and disposable. • Keep swabs which Guests can use with sanitizer to clean their phone or credit cards • Provide UV decontamination stations for personal effects such as keys, credit cards, etc. ELEVATORS • Ensure that safety instructions, including the number of Guests allowed at one time, is placed inside the elevator and is easily visible; apologize for the delay and inconvenience caused to the Guests due to the new safety norms • Elevator floor must have markings with directions, so that Guests do not face each other and maintain the appropriate Social Distance • Ensure elevator floor buttons are regularly sanitized by the Housekeeping Associates • Keep floor & other areas of the elevators that can be touched sanitized • Install hand sanitizer dispensers in the elevators GUEST ROOMS • Signages with information on sanitization norms should be placed • Guests instructions given at the reception should include instructions on how the rooms are sanitized at regular intervals • May need a tent card or stickers to say the room & other touch points have been sanitized • Ensure Housekeeping Associates on the floor are wearing PPE • Keep sanitizers at regular intervals on the floor and small dispensers in the rooms • Inform Guests that newspapers are not being delivered due to safety reasons, but e-papers will be made available through WhatsApp etc. • Laundry, room service instructions should be available in the room • Room linen to be changed once in two days or ONLY on request; no turn down services to facilitate minimal contact POOL, GYM & SPA • Keep these areas closed till advised to open, as per government norms • Suggest alternate options / drop to open parks or walks which may be safer • Include Yoga sessions or health channels in the morning for Guests to follow BUSINESS CENTRES AND MEETING ROOMS • Keep enough space between work desks and guests • Limit the number of Guests in the area based on maximum allowed • Disinfect each desk, equipment and work area after the Guest has moved out CHECK-OUT • Use an App to let guests check-out using personal device • Create a separate check-out area if you think it’s getting over-crowded and wherever possible use e-check out by emailing the bill & accepting online pay- ments • Advise the Guests to inform their check-out plans in advance so that bills can be made ready • Put floor markers as in case of check-in • Provide sanitizers and other swabs in case the Guest requires OTHER GUIDELINES • All indoor areas such as entrance lobbies, corridors and staircases, escalators, elevators, security guard booths, o ce rooms, meeting rooms, cafeteria should be mopped with a disinfectant with 1% sodium hypochlorite or phenolic disinfec- tants • For metallic surfaces like door handles, security locks, keys etc. 70% alcohol can be used to wipe down surfaces where the use of bleach is not suitable • Kindly refer to the WHO guidelines or your local state & central government health authorities for additional information on appropriate disinfectants RESTAURANTS • Use an App such as My Digi Menu to eliminate use of physocal menus and allow guests to use their own trusted device to place orders etc. • Reduce number of tables to maintain Social Distancing norms • Seating for the tables to be reduced to half of capacity • Arrival instructions should explain to Guests that they should come down to the restaurants only when a table is available to avoid crowding • You may wish to avoid buffets initially and include either TDH or ‘a la carte’ • Staff must be trained for minimal contact/communication during service • Ensure Associates are wearing masks & gloves • Use disposable napkins which are pre-packed or individually packed serviettes • Keep sanitizers for Guests to use • Keep swabs which Guests can use with sanitizer to clean their phone or credit cards EMPLOYEE TRANSPORT • Temperature check point for Associates before boarding the bus, where trans- port is provided Use look and go or Handlheld Thermal Camera • Ensure that Associates transport is organised in case public transport is not operating in your cities or is not safe • You may wish to have few Associates stay in the hotel, keeping in mind the Occupancy levels CLOCK-IN • Request all Associates to stay at home in case they have any symptoms of flu or are not feeling well • Alternate methods to be devised for Associates to clock-in and clock-out at the hotel; could use QR code method or Face scanning clock • Temperature check for all employee on clocking into the premises of the hotel • Staff running temperature more than 98.6° F should be asked to return home EMPLOYEE UNIFORM • Uniform exchange daily should be the norm • Uniforms will need to be sanitized properly; steam press or heat iron can be used • Associates will be given masks and gloves as part of the uniform across all departments • Ensure that Associates are maintaining Social Distancing during uniform exchange EMPLOYEE LOCKERS • The shifts will have to be staggered in various 15 minutes slot to ensure there is no overcrowding in the lockers and the number of employees are regulated with Social Distancing norms being followed as much as possible • Extensive hand wash and sanitizing arrangements must be made with signages explaining the need • Regular monitoring to ensure there is no crowding on arrival or at the locker room EMPLOYEE TOOLS • Proper PPE for Associates which would include masks, gloves and also tools or solutions in various departments which minimize human touch when possible • Associates to isolate themselves in case they have any symptoms of cold or flu EMPLOYEE DINING • Shifts must be staggered to avoid cafeteria crowding • Cafeteria hours should be extended to allow smaller groups over a longer period of time - the usage should be restricted to 33% of its capacity at any given time KITCHEN • Operational kitchens must be sanitized at regular intervals • Limit the number of staff to the minimum required; staff can be organized into teams to reduce interactions between teams • All staff should wear disposable masks, gloves, hair nets and all other safety equipment • Workstations should be placed in such a way that the staff is not facing each other and can maintain appropriate Social Distance • Run limited menus and ramp-up in a phased manner • Ensure proper cleaning of vegetables, meats and all other materials that are required in the kitchens; use approved sanitizing agents to disinfect • Ensure all tools get sanitized after each use • It would be useful to use an Autoclave machine for all cooking equipment, ladles etc. SERVICE ELEVATORS • Ensure that safety instructions, including the number of employees allowed at one time, is placed inside the elevator and is easily visible • Ensure elevator floor buttons are regularly sanitized • Keep floor & other area of the elevators that can be touched sanitized • Elevator floor must have markings with directions, so that employees do not face each other and maintain Social Distancing • Keep one elevator dedicated to quarantine and evacuate any possible suspect- ed cases for both Guests and Associates • Install hand sanitizer dispensers in the elevators RECEIVING TOOLS • Proper cleaning procedures for items being received • Quarantine & date tag receivable goods before you take them inside the stores • All supplies need to be fully sanitized before entering the stores and refrigera- tors • Use WHO and Health Department approved sanitizing agents for the same • Ensure area is sanitized at regular intervals • Vendors should be advised on how you will accept goods and how their staff should arrive with necessary protective gear OTHER GUIDELINES • All indoor areas such as entrance lobbies, corridors and staircases, escalators, elevators, security guard booths, o ce rooms, meeting rooms, cafeteria should be mopped with a disinfectant with 1% sodium hypochlorite or phenolic disinfec- tants • For metallic surfaces like door handles, security locks, keys etc. 70% alcohol can be used to wipe down surfaces where the use of bleach is not suitable • Kindly refer to the WHO guidelines or your local state & central government health authorities for additional information on appropriate disinfectants Safety Around the Hotel Before we move on, it is vital to know the difference Internal Body/Core Body Temperature Core body temperature is the physical state at which the internal organs and bodily systems function at an optimal level. Core body temperature is an aspect of thermoregulation, the body’s ability to control its operating temperature within a constant range. The ideal core body temperature has traditionally been stated as 98.6°F (37.7°C). This stated ideal temperature is in fact the approximate midpoint of the range of optimal temperatures that are sought to be maintained by the body, from a low of 96°F to a maximum of 100°F (36°C to 39°C). Surface Body/Skin Temperature The skin is the largest organ in the human body. It protects the body from the sun’s rays and has a vital role to play in thermoregulation, keeping the body temperature within normal ranges (circa 37 °C). Skin temperature depends largely on air temperature and time spent in that environment. Weather factors such as wind chill and humidity cause changes in skin temperature. Skin temperature oscillates predictably with the time of day. Thus, a healthy temperature at any site is described by a range of values, rather than a fixed value. HSG Look and Go Camera (Thermal and IR Camera) What does this mean? Walking in from extreme heat may cause the skin temperature to be read as higher than it is. In this case the internal body temperature is normal but misread. But a Thermal Camera/Handheld Thermometer which detects skin temperature will show high fever which may not be present. Walking out of an air-conditioned room in to an outdoor environment might deceive skin/surface temperature measurement machines and might appear to be normal. A Thermal Camera/Handheld Thermometer may not detect a fever which is present. The internal body temperature is the most accurate form of checking the temperature. Doesn’t just check the surface body temperature but the closest internal body temperature via lachrymal duct ( tear gland) with an accuracy of +-0.3 C (Degree Celsius). The skin is thin in this area, decreasing the skin’s insulating effect. Thus, providing a more accurate body temperature reading. Studies have shown that there is a correlation between internal/core temperature and facial skin temperature. The maximum temperature measured between the eyes usually provides the best correlation with Internal Core Temperature for the following reasons: ● The ophthalmic artery is located in this area and provides increased blood flow, and heat transfer, to the skin surface. ● The lachrymal duct (tear gland) provides a thermally conductive path to deeper, warmer tissue. ● The skin is thin in this area, decreasing the skin’s insulating effect. ● The inside corners of the eyes are inset and are less affected by the ambient environment. 37*C Internal Temperature with Clinical Thermometer 36.7-37.3*C (Variation of +-0.3*C) With HSG Look and Go Cameras Understanding the temperature error of +-0.3 Degree Celsius Ideal 6-inch distance #3 Feed goes to monitor in 2 secs Scenario 2 Temperature - Normal Guest is allowed to enter via metal detector/main door for security check. Scenario 1 Temperature - High Guest is stopped for medical assistance as alarm rings at 38 degree celsius. #2 Camera scans guest #1 Guest comes within 6 inches of the Camera No human contact happens till the time the person’s body temperature is not normal X No Sunglasses X No Spectacles The guest has to remove all eyewear for accurate scanning Why should I buy HSG Look and Go Camera and not anything else? Because this is one of the only thermal cameras that scans the tear glands and not just the outside body temperature like other cheaper cameras and thermometers on the market. Getting the closest to accurate temperature of the person being scanned is the first step of feeling secure. No Human Contact for Temperature Check Before the guest comes in contact with any staff member from your hotel, restaurant or school, you can be certain about the guest not having fever (unless curbed by eating a medicine which cannot be detected). Why cheap hand-held thermometers are less effective at entry points for hotels etc. ● They only scan surface body temperature ● A person who may have fever may not be detected if coming from an AC environment ● No records or photos are kept for future reference ● These cannot be linked to access control ● Someone has to operate these manually unlike zero contact camera we’re offering Data. Data? ● As a company, we don’t use or store data anywhere and we give our clients the following choice: ○ A computer software in case the client wants to generate print outs Or ○ Cloud Storage in case the client wants to retrieve information Or ○ No data storage and usage for access to venue only Our systems are designed with your privacy and safety in mind . Temperature measurement accuracy ±0.3 °C Measuring Distance Contact Less, 6-inches to 1 Foot Reports Central Ticket System Date Wise Report with the photos of each person scanned Temperature alarm from 38°C (configurable) Measurement in Unit Displays measurements in °C and °F Package LCD 15” LCD Tripod Included Interface Ethernet 10x 100Mbps RJ45 Port Wi-Fi Support Alarm Out 1X Dry Contact Relay out Monitor Output 1X HDMI Power Input 220V AC/12V DC Certification CE, FCC, NABL Vital Specs Camera Resolution 720P (1280x720) Frame Rate 30FPS Lens 3.6mm FOV H= 100°, D=138° Adjustable parameter Brightness, Contrast, Saturation, Hue, Sharpness, Gamma, Gain, White balance, Exposure. Temperature Measurement Temperature Measurement technique Eye Tear Gland Temperature Time Measurement in approx 2 seconds Temperature Measurement range +20°C- +50°C Vital Specs Camera Resolution 720P (1280x720) Frame Rate 30FPS Lens 3.6mm FOV H= 100°, D=138° Adjustable parameter Brightness, Contrast, Saturation, Hue, Sharpness, Gamma, Gain, White balance, Exposure. Temperature Measurement Temperature Measurement technique Eye Tear Gland Temperature Time Measurement in approx 2 seconds Temperature Measurement range +20°C- +50°C Sensor: Uncooled Focal Plane Temperature Alarm: Can be set. voice or alarm. Temperature Range: 30C-45C Resolution: 0.1C Accuracy: ±0.3C@1m (Optimum Test Distance) Temperature Response Time: W350ms Pixel of Thermal Imagery: 19200 (160X120) Pixel Dimension: 12μm Swatches: Iron Red, Rainbow, Glowing White, Glowing Black, Glowing red, Lava Bandwidth of Infrared Spectroscopy: 8-14μm Field of View (FOV): 56(H)X42(W) Instantaneous Field of View (IFOV): 6mrad Thermal Imaging Sensitivity: <50mk Frame Rate: <9Hz Temperature Display: Center temperature measurement and high temperature tracking Image Format: BMP Image Modes: Thermal Imagery, digital camera (visible light), fusion Temperature Measuring point: 3 temperature measuring points Resolution: 640X480 pixels Mixed Setting: 0% (Full visible light), 25%, 50%, 75%, 100% (full thermal imagery) Computer Software: Included Connection Type: USB-C Size: 236X75.5X86mm Screen: 2.8 inch TFT LCD Display Resolution: 320X240 pixels Built-in Battery: Li-ion 3.7V/5000mAh Image Storage: TF Card Handheld Temperature Scanner Specifications UV-Clean Stand Alone unit is designed for placement of small portable tablets and cell phones in the matte black tray providing a quick and easy way to disinfect devices. UV-C light is dispensed at timed intervals with low levels up to 24 inches away. The Stand Alone unit requires minimal assembly, just attach the head unit to the stand. With high touch items, a regular cleaning with low doses of UV-C light eliminates the transfer of harmful pathogens Kills 99.9% of pathogens Automated & customized cleaning cycles Motion-sensor activation Audit capabilities with reports generated Materials 100% recyclable UV stable plastic 15-gauge powder coated steel UV-C bulb and 5.5 mm power port connection to USB or supplied power adapter Low energy LED task light UV Disenfection for Personal-use, POS, Kiosk, Drive-hru and socially distant payment. Imagine providing your guests with a disinfection solution in your executive rooms. For personal items such as phones and tablets. No-touch, automated cleaning 24/7 Seamless integration and function makes improving disinfection easy Motion sensing for safe deployment of UV-C light and it knows when it has been touched Support current cleaning protocols without staff interaction UV-Clean technology integrated into products produces a UV-C non-visible light that inactivates bacteria and viruses at the cellular level, preventing them from multiplying and causing any infection UV-C disinfection technology has been in use for 50+ years Now available & affordable for small high touch surfaces including touchscreens, tablets and pin pads BENEFITS Ongoing proof the health and safety of customers, employees and our communities is a top priority, by eradicating illness causing microorganisms Lead the industry in next-generation safety protocol Provide customers a healthier experience, more reason to do business with you Differentiate from the competition with forward thinking innovation For Kiosks and POS • Compatible with most major payment devices • Automated and customizable disinfecting cycle • Includes free standing bracket • Motion activated for safe deployment of UV-C light • 22” – 24” active disinfecting area range • Internal memory and built-in audit trail • Independent low energy LED task light • One-year warranty • Extended Warranty options available