Buzzwords - Trident CSP e-Newsletter - February to June 2020 - post COVID19 edition.pdf -

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Buzzwords TOGETHER WE INNOVATE, MODERNIZE & EMPOWER Exclusive February to June 2020 Edition Beyond COVID-19 RE-IMAGINE EXCLUSIVE EDITION & RE-INVEST! 1 WHO WE ARE Pulasthi Palansuriya Nasif Nazim Hey! I have 8 years experience in Hello! I have over 3 years experience in selling Microsoft solutions. I'm currently channels and end-customer sales . I look after overseeing the overall CSP Business in some of the top ISVs, breadth and the emerging Trident for Sri Lanka and Maldives. So far, it partner segments within Colombo as well as has been an interesting journey. regional partners in Sri Lanka. Aqeela Weerabangsa Imanthika Dassanayake Hello people! I'm responsible for Hi! They say I'm the backbone of our team; the internal tele-sales engine at Trident. I the one who is responsible for backend generate leads to add value to our operations. partners. WE MADE 2 A Global IMPACT! AND IT DEFINITELY MADE A DIFFERENCE Trident CSP together with Microsoft launched a competition where Independent Software Vendors (ISV), System Integrators (SI) and valued partners participated to develop a solution that can make a difference in the fight against COVID-19. With an overwhelming responses from innovative ISV's and SIs, Microsoft and Trident CSP selected the TOP 3 best solutions which could create a positive impact in the fight against COVID-19 The TOP 3 winning solutions were each rewarded with USD 1,000 worth of Azure credit. Additionally, Microsoft and Trident CSP offered free technical consultations to further develop their solutions. ISVs who were crowned as winners were recognized by Microsoft at a global level. - CICRA Solutions e-Tea Auction - CT Global Tracker with BOT - FYI (Pvt) Ltd Contact Tracing Platform The objective of this competition was to encourage our valued partners to contribute to the cause ‘Fight against COVID-19’. As a result, all ISVs who participated in this program has helped in someway to make this world a safer place. MICROSOFT TRIDENT CSP M365 FUNDAMENTALS 2 DAY SALES & TECHNICAL WORKSHOP As a continuation, Microsoft 365 Fundamental Sales & Technical Workshop 2.0 for our valued partners took place in February 2020 at Hotel Renuka. The workshop was delivered by Malith Nicola from N-Tech Learning. Trident CSP, along with Microsoft and N-Tech Learning successfully conducted the first session of Microsoft 365 Fundamental workshop in December 2019. Trident CSP, Microsoft and N-Tech are planning to deliver similar knowledge sharing workshops virtually to their valued partners, specifically on M365, in the near future. 3 GRAND SLAM! WHO: THAKRAL ONE SRI LANKA WHAT: MICROSOFT 365 & AZURE WHY: Thakral One Sri Lanka together with Microsoft and Trident CSP offered an end-to-end solution for one of the leading apparel manufactures in Sri Lanka, who are located in the Asia and Africa regions. Thakral One offered a solution for the clients licensing, security and DR. 4 FACT CENTER Did you know? COVID-19 RELATED Microsoft Teams is now available in 93 languages Worldwide Big Enterprise customers 20 More than 100,000 employees are actively using Teams as of March 2020. Microsoft Teams had 75M daily active users by April 2020 5 TIPS & TRICKS STORY OF THE MONTH POST COVID-19 EDITION RE-IMAGINE, & RE-INVEST! With the industries almost at the brink of collapsing and countries around the world almost shutting down with this pandemic at large causing the fatality to be brutal around the economies, we should also remember to thank to our front line workers and technology that has been able to keep the risk to a minimum, so that we can bounce back and fight the pandemic strong. Technology with human intervention and adoption across many organizations have been the most strengthening aspects to this minimalistic impact, and it has been for some time around the world. We should take these learnings to ensure how best we could help prevent, bounce back and also to action faster in future to help safeguard the interests of everyone’s livelihoods. At tech companies such as us along with our Partners, should really live our mission to “empower every organization and every individual on this planet to achieve more”. This mission is quite dear to my heart on how each one of us who represent this mission to be able to impact for better. I call it as “Technology for good” to help empower everyone to bounce back and take the batten to lead yet again united. With this comes great responsibility to our Valued Partner Eco-system, it is how “Technology for good” can really shape every organization and individual to achieve more. We are now living in a world which changed within weeks to an electronically driven ways of collaborating and communication. We have heard and seen how Religious sermons to education to monthly meetings to many more have changed towards adopting Cloud Solutions. This enabled for many to stay in touch and continue as usual. A HUGE THANK YOU to everyone who have been part of this journey and most of all how we have come together to ensure we help our valued customers to get more of what they have and also by adopting the right tools and solutions. This is the time we need to be more pro-active with our customers’ journey, a journey which is now Digital more so than ever. As a result, the change that had already begun, towards more flexibility and multi-level ways of collaboration, will accelerate tremendously. This is the time to ensure we live our mission and help our valued customers to get more. A new order based on four key dimensions are in place now: - Digital Sales How we can be part of our customers journey virtually rather than physically. I have personally been part of such success engagements which shows how we should be able to adapt and drive faster executions to help our customers be prepared and onboarded soon - Digital Marketing Enabling a strong go-to-market strategy to help shape our communities with the right and most required information regarding how they can benefit on what we cater. Thanks to CLOUD we have enabled many means of reaching out to our customers via social means. - Digital Habits Something new, I would presume, yet something we should consciously practice. We need to ensure we do not overwhelm our information flow and highlight what are own missions are. Let it be personal or your organizations, but remember always, and I mean always, make sure a proper implemented strategy is in place with right practices to empower our valued customers. - Digital Requirements Can you imagine Sri Lanka’s largest economy inflow, i.e. the Tea industry, affected during this pandemic? Well this brings in the topic on how a 150-year-old industry re-imagined itself by taking it digital via a Tea E-Auction powered by Microsoft Azure and bidding taking place via Microsoft Teams. This was enabled thanks to one of our valued Partners CICRA (an ISV) who made it happen within days. This helped the economy in a positive way by ensuring that tea brokering would take place leading to generate millions of dollars to our economy in Sri Lanka, which also helped 2 million families in to stay positive. This is how technology along with yourselves, as our valued partners, can make a difference in a huge way. #PartnersMakeMorePossible This is what we stand for and what we should believe in, as we can make a difference #BETTERTOGETHER. Please do feel free to stay connected via LinkedIn or reach out to our Cloud Solution Distributors if you are a partner or to any of our Authorized Cloud Solution Partners if you are a customer who would want to explore how Microsoft can be part of your success. Ashiq Niyaz Territory Channel Manager/ SMB Sales Lead Microsoft Sri Lanka & Maldives COOL IT 6 DOWN 7 MICROSOFT iNFLUENCER Digital Transformation During COVID-19 During the past few months, many countries were impacted with the COVID- 19 global pandemic. As a result, countries were forced to go under lockdown. This has disrupted not only organizations, but individuals on how they work, communicate, learn, teach, shop, socialize, etc. This sudden change led people and organizations to embrace digital technology, so there was rapid transformation in terms of adopting technology within organizations. In order to cope with this change, organizations immediately started to embrace the remote working concept to make sure employees continue their work and enhance their online presence, including the e-Commerce platforms to offer uninterrupted services to customers. This rapid transformation was made possible overnight purely because of cloud services such as Microsoft 365 and Microsoft Azure which has the capability to deploy faster, end-to-end security, scale according to volume/load, high availability, elasticity, etc. As Satya Nadella stated, “We’ve seen two years’ worth of digital transformation in two months. From remote teamwork and learning, to sales and customer service, to critical cloud infrastructure and security—we are working alongside customers every day to help them adapt and stay open for business in a world of remote everything.” It was Microsoft Teams, which enabled millions of users (employees from both private and public sectors, and teachers and students) across the globe to February to June 2020 connect, communicate and collaborate with each other and be productive Microsoft Influencer during these troubling times. Microsoft Teams is the hub for teamwork, which Akfash Latibu brings together everything a team needs: chat and threaded conversations, MWP Solution Specialist meetings and video conferencing, calling, content collaboration with the power Microsoft of Microsoft 365 applications, and the ability to create and integrate apps and workflows that businesses rely on. In April there were more than 200 million Microsoft Teams meeting participants in a single day, generating more than 4.1 billion meeting minutes. Also, Teams now has more than 75 million daily active users, and two-thirds of them have shared, collaborated, or interacted with files on Teams as well. Microsoft Teams has enabled not only commercial organizations to continue their business but also educational institutions to provide remote learning capabilities to its stakeholders. This sudden change has made organizations leapfrog into their digital transformation journey and has introduced a new way of working which is the “new normal”. For organizations “now” is the time to adopt and move into Microsoft 365 and Microsoft Azure to gain competitive advantage, as well as start consuming digital tools to be more productive and have uninterrupted customer service during this era of new normal to avoid a strategic drift. 8 THRIVING TOWARDS SUCCESS WITH TRIDENT CSP HOW WE OVERCAME THE CHALLENGES AND EMPOWERED PARTNERS DURING THE PANDEMIC SITUATION 'Thriving Towards Success' Webinar Series Microsoft Sri Lanka & Trident CSP conducted it's 1st episode of a webinar series, targeting Microsoft partners, on key areas such as effective marketing, partner empowerment, Trident's best practices and Microsoft Teams drive during the lockdown period. Work From Home Through Microsoft Teams Free Consultation Program Trident CSP together with Microsoft launched a program to offer consultations on ‘Work From Home’ best practices. Highly skilled consultants from Trident CSP offered consultations on how to set up Microsoft Teams and presented demos FREE OF CHARGE. The program was aimed at partners, ISVs and end customers, who were interested in Microsoft Teams. 8 THRIVING TOWARDS SUCCESS WITH TRIDENT CSP HOW WE OVERCAME THE CHALLENGES AND EMPOWERED PARTNERS DURING THE PANDEMIC SITUATION Trident CSP Sales Energizer Promotion to Encourage Channel Partners Trident CSP launched the ‘CSP Sales Energizer’ promotion to encourage the channel partner base by rewarding based on sales performance. The objective of this program was to motivate sales professionals from the partner base. 'Hero Reveals' Awareness Program on O365 to M365 Change Trident CSP together with Microsoft launched an awareness program aiming to educate Trident CSP's valued partners and customers about the name change of Office 365 to Microsoft 365. Promotional Discounts to Enable 'Work From Home' Environments Trident CSP together with Microsoft has offered a promotional discount on two popular Microsoft 365 products to make it more affordable to our valued customers and partners during the pandemic time. Both M365 Business Basic and M365 Business Standard are equipped with Microsoft Teams, so that customers were able to equip their organization with “Work From Home’ best practices. Office 365 E1 & Microsoft 365 Business Basic Free Trial Program As part of our response to the impact of COVID-19, Microsoft has shifted tens of thousands of employees to working remotely. Many of our partners and customers have asked us to share the details of how we enabled remote work for such a large workforce. As a solution for this matter Microsoft together with Trident CSP offered Office 365 E1 and Microsoft 365 Business Basic on a FREE trial for six months to our valued partners and customers. 9 PARTNER FEBRUARY TO SPACE JUNE ACHIEVERS These highly skilled sales professionals contributed vastly to the Microsoft Cloud Solution Provider Business during the months of January to June 2020 WE WELCOME YOU! Bevin Gabrial Eymad Peiris Hasitha Willarachchi Pahan Gunasinghe We had the privilege of welcoming new Lalith Nishshanka partners to our Microsoft CSP mission in Alister Joseph Anthony Peiris Deric John the hopes of being innovative in the Oshala Wagasinghe Shermal Perera technology landscape, and to modernize Thilanga Jayalath Tharanga Premarathne the way we offer solutions and empower Mohomed Saifan our customers. Shannu Mohomed Shiyaz Didi Oak Intergrator RFR Group Congratulations and thank you for your C-Range International contribution to the Microsoft CSP business. We Fix11 appreciate your commitment. ITX360 MAIDEN TEA e-AUCTION MADE IT HAPPEN BY CICRA SOLUTIONS AND IT WAS BEYOND SUCCESSFUL Trident CSP together with Microsoft encouraged their valued ISVs to help enable customers work remotely and conduct their business as usual during the crisis time. With the help of Microsoft Sri Lanka, Trident CSP launched the Combat COVID-19 Challenger Program named 'Game Changer' to onboard existing and new ISVs to come up with solutions to create the best impact on the country. One such solution was CICRA Solutions' project to have the first ever Tea eAuction go live during the lockdown, deployed and implemented within a week. This historic maiden Tea eAuction in Sri Lanka sold over 4.3M kilos for Rs. 3B, ensuring industry contribution to economy despite the COVID-19 shutdown. The pandemic situation impacted hard on Sri Lanka's Tea industry, but CICRA Solutions' Microsoft and Microsoft Azure based solution has helped the industry stand on its own, locally and internationally. We look forward to continue this amazing partnership with CICRA and explore the next business opportunity. 9 PARTNER SPACE MeetX360 : A Powerful Software on an Immersive Touch Screen Is a Much Needed Tool in Every Meeting Room! This fully integrated solution will assist to maximize the usage of meeting rooms with precision information that can provide clear visibility and efficiency in your day to day meetings. With this meeting room booking system one can evade duplicate bookings and avert inconveniences that can be caused through multiple meeting room scheduling. The 10.1-inch IPS LCD screen with PoE compatibility offers seamless integration with Office 365 which allows the solution to reflect availability of the meeting rooms through a modern day tool that is user friendly and esthetic. Powered by ITX360 (Pvt) Ltd Sri Lanka, assuring you best of quality, state of the art master piece for your boardroom solutions with secure cloud hosting and zero maintenance cost on the MeetX360. SecurMatic : A Cybersecurity Solution Partner Assuring a Safe & Secure Online Presence for SMEs SecurMatic is a cybersecurity services company In summary, their services include: providing end-to-end cybersecurity and Planning and implementing cybersecurity road compliance solutions. The company's goal is to maps/best practices tailored to each organization foster a safe and secure online presence for Training employees on proper security practices small and mid-sized organizations with cost- Helping select and implement the right security effective solutions. They aim to accomplish this tools by providing managed security services and Managing security tools (firewalls, intrusion compliance solutions that assist organizations detection/prevention devices, identity and access to defend against existing, new, and emerging management solutions, penetration testing, cyber threats. vulnerability testing and management, SIEM tool Incorporated in Colombo, SecurMatic was management) formed by industry practitioners experienced in Monitoring real time the flow and activity in an building and maintaining security programs in organization's networks, productivity tools, Fortune 1000 companies. In combination, they security devices and endpoints (24 / 7 cyber threat have over 80 years of Information Security, detection and incident response service) Security Architecture, Governance, Risk & Assisting in responding to cyber-attacks Compliance, Third-Party Risk Management and Security Technology experience. The company “The overall cybersecurity threat landscape operates a Global Security Operations Center has become more complex for many (SOC) in Colombo, Sri Lanka with Information Security Leadership located in Toronto, Canada. organizations to manage on their own. It takes minutes for a breach to occur and weeks/months for companies to discover they have been compromised. We are committed to helping organizations build their cybersecurity capability in detecting and responding to Lindsay Pereira cyber-attacks in a timely manner, and we General Manager hope to address the inflexibility and high cost SecurMatic of cybersecurity services by making these services affordable and accessible to small and mid-sized organizations” 10 TALK OF THE TOWN PERSONAL SELF- MASTERY WITH PRASSANNA Thakral One and Trident Corporation conducted a personal growth session for its entire staff aiming to motivate during the lockdown period. The session focused on personal development, self motivation and adjusting to the new normal. The session was delivered by the award winning trainer Prassanna Pathmanadan. TRIDENT CSP TO OFFER MORE TO ITS PARTNERS POST COVID-19 Trident CSP is equipped with right tools to serve its valued partners bigger and better post COVID-19. During the lockdown Trident CSP focused more on partner development and empowerment. As a result Microsoft Sri Lanka invested heavily on Trident CSP 'Best Practices' programs. With successful program executions Microsoft on-boarded Trident CSP to the regional level to better serve the partners in the SEA New Market. Contact Us https://www.neowin.net/ Pulasthi Palansuriya Manager – Business Development, Microsoft Trident Corporation (Pvt) Ltd. https://www.skyhighnetworks.com/ No: 297, 1st Floor, Union Place, Colombo 02,Sri Lanka. Mob:+94 777 718448 | Tel :+94 11 5393300 : +94 11 5552323 Web: www.trident.lk http://www.allaboutwindowssl.com/