Message List Davidbdlc I guess by David Bermudez David Bermudez1/16 1:35 PM Davidbdlc I guess not sure if it has the 95 or not at the end by David Bermudez David Bermudez1/16 1:35 PM not sure if it has the 95 or not at the end lol I was just trolling because of the age by Simon Roy 1/16 1:35 PM Simon Roy lol I was just trolling because of the age had to clap back just a little by Simon Roy 1/16 1:36 PMSimon Roy had to clap back just a little HAHAHAHAH by David Bermudez David Bermudez 1/16 1:36 PM HAHAHAHAH well, it worked by David Bermudez David Bermudez1/16 1:36 PM well, it worked tbh I use the 95 for almost everything by David Bermudez David Bermudez1/16 1:36 PM tbh I use the 95 for almost everything January 25 hello amigos, only if you can I would like ... by Simon Roy 1/25 10:17 AM Simon Roy hello amigos, only if you can I would like to take my first break sooner, Im starving Hola! haha by David Bermudez David Bermudez 1/25 10:18 AM Hola! haha What time you would like to take it? by David Bermudez David Bermudez1/25 10:18 AM What time you would like to take it? any time from now to 8:00 by Simon Roy 1/25 10:19 AM Simon Roy any time from now to 8:00 Simon you can go now my friend, get some f... by David Bermudez David Bermudez 1/25 10:19 AM Simon you can go now my friend, get some food Happy Joe Biden GIF by The Democrats (GIF... by Simon Roy 1/25 10:20 AM Simon Roy Can you please take one call and then back ... by David Bermudez David Bermudez 1/25 12:19 PM Can you please take one call and then back to texts again? yep by Simon Roy 1/25 12:19 PM Simon Roy yep thank you! I also wanted to ask you if you ... by David Bermudez David Bermudez 1/25 12:22 PM thank you! I also wanted to ask you if you want me to move your next breaks earlier too? If you can that would be awesome! Smile I... by Simon Roy 1/25 12:26 PM Simon Roy If you can that would be awesome! I let you choose the time 10 & 12 sound good to you? by David Bermudez David Bermudez 1/25 12:28 PM 10 & 12 sound good to you? yes sir! by Simon Roy 1/25 12:29 PM Simon Roy yes sir! Great! by David Bermudez David Bermudez 1/25 12:29 PM Great! Amigo! Can you help me understand the refun... by David Bermudez David Bermudez 1/25 4:04 PM Amigo! Can you help me understand the refund line 387? Is that the right order from 2021? by David Bermudez David Bermudez1/25 4:06 PM Is that the right order from 2021? A customer I had to call today, they wanted... by Simon Roy 1/25 4:07 PM Simon Roy A customer I had to call today, they wanted to return 2 body sprays and they told me the last agent were open to resolve it right away when I offered the rsl, since we went back and forth on multiple ticket and be cause also there were note left on the zen desk playing with the idea of resolving right away. Yes. I just g ot the end of the problem, it seems like it was on going and cx wasnt able to go in store and blabla yes it is by Simon Roy 1/25 4:07 PMSimon Roy yes it is With the information that I had I decided t... by Simon Roy 1/25 4:08 PMSimon Roy With the information that I had I decided to resolve it this was the note : Called cx. Cx wanting t... by Simon Roy 1/25 4:10 PMSimon Roy this was the note : Called cx. Cx wanting to return for a refund P205966085 - guardian of the forest spray and another body spray they did not like. Cx cannot find the name of the item or order number so will call back. Please ask a TL if we should RSL, normal return (or make an exception as they are super sweet an d had no idea you could return items) And I soon as I said I would issue a rsl they were like okay but the last agent said ..... Were the notes on the tickets? Becuase I do... by David Bermudez David Bermudez 1/25 4:11 PM Were the notes on the tickets? Becuase I do not see them on OM image Giggle Its there I dont know what... by Simon Roy 1/25 4:14 PM Simon Roy image Its there I dont know what youre talking about lol sorry I was focused on their most recen... by Simon Roy 1/25 4:14 PM Edited Simon Roy lol sorry I was focused on their most recent order, I forgot To be honest I realized after the call was ... by Simon Roy 1/25 4:15 PMSimon Roy To be honest I realized after the call was done that the order was from 2021 lol Simon okay, so we cannot refund that old t... by David Bermudez David Bermudez 1/25 4:16 PM Simon okay, so we cannot refund that old transactions, so please reach out to them and offer a GC instea d as the transaction is too old Okay no problem, they were open to the gif... by Simon Roy 1/25 4:17 PM Simon Roy Okay no problem, they were open to the gift card anyways. Dang, that mean one of my old refund wasnt s uccessful? I did one like 2 week ago same situation. Ill have to look for it Simon was that old? haha if not highlighte... by David Bermudez David Bermudez 1/25 4:20 PM Simon was that old? haha if not highlighted is fine image found it, I guess I have my answer... by Simon Roy 1/25 4:26 PM Simon Roy image found it, I guess I have my answer. But its possible to refund right? Its just against our policy? Customers can return an item for an exchange or full refund at any length of time, with any amount of pro duct left, with their receipt. I guess they can get a refund by going in store? I cant with this policy, we should be able... by David Bermudez David Bermudez 1/25 4:27 PM I cant with this policy, we should be able to refund but cybersouce will ask for all card details when issuing refund of that old orders Which was the case with P205966085 by David Bermudez David Bermudez1/25 4:27 PM Which was the case with P205966085 Okay, anyways Im just inquiring for the fu... by Simon Roy 1/25 4:28 PM Simon Roy Okay, anyways Im just inquiring for the future. I will issue a gc for this cx I will email them first by Simon Roy 1/25 4:28 PMSimon Roy I will email them first image by David Bermudez David Bermudez 1/25 4:28 PM image And we cannot collect their payment info se... by David Bermudez David Bermudez1/25 4:29 PM And we cannot collect their payment info securely since you will need to pass it to me, right? Also, The transaction barely comes up in ou... by David Bermudez David Bermudez1/25 4:29 PM Also, The transaction barely comes up in our system as we cannot even see transactions past 13 months Which is why Idk how were supposed to refu... by David Bermudez David Bermudez1/25 4:30 PM Which is why Idk how were supposed to refund returned items at any length of time Oh...you need to whole number by Simon Roy 1/25 4:33 PM Simon Roy Oh...you need to whole number right thats not really possible, I would h... by Simon Roy 1/25 4:34 PMSimon Roy right thats not really possible, I would have to do it in this case. I think its fine for us to stick to our old root s lol Ill fix this up The solution would have to be 3 way calls by Simon Roy 1/25 4:35 PMSimon Roy The solution would have to be 3 way calls and problem fixed, they accepted the gc by Simon Roy 1/25 4:41 PM Simon Roy and problem fixed, they accepted the gc ggg thank you so much by David Bermudez David Bermudez 1/25 4:44 PM ggg thank you so much youre quick! by David Bermudez David Bermudez1/25 4:44 PM youre quick! gg ez by Simon Roy 1/25 4:44 PM Simon Roy gg ez lol the cx was quick as fuck by Simon Roy 1/25 4:44 PMSimon Roy lol the cx was quick as fuck January 26 Will be a tad late, stuck on the porcelain ... by Simon Roy 1/26 9:00 AM Simon Roy Will be a tad late, stuck on the porcelain throne Hey my friend, can you actually stay on pho... by David Bermudez David Bermudez 1/26 10:31 AM Hey my friend, can you actually stay on phones for a bit? Sure no prob by Simon Roy 1/26 10:31 AM Simon Roy Sure no prob Thanks! by David Bermudez David Bermudez 1/26 10:31 AM Thanks! the stained kid / 50$ gc offered situation ... by Simon Roy 1/26 3:52 PM Simon Roy the stained kid / 50$ gc offered situation just got worst lol 1814258 lmao Ill place it on hold and assign it to... by David Bermudez David Bermudez 1/26 3:57 PM lmao Ill place it on hold and assign it to me, this is silly Ive been following the situation from far ... by Simon Roy 1/26 3:58 PM Simon Roy Ive been following the situation from far far away since a while lmao Got it, thanks! Also, I realized its been a while already ... by Simon Roy 1/26 3:59 PMSimon Roy Also, I realized its been a while already but congratulation on climbing the position at Lush hahah thank you so much my friend by David Bermudez David Bermudez 1/26 4:01 PM hahah thank you so much my friend January 29 Bonjour! by David Bermudez David Bermudez 1/29 10:52 AM Bonjour! Bonjour, you still have not added to me to ... by Simon Roy 1/29 10:52 AM Simon Roy Bonjour, you still have not added to me to our favorite game =0 anyways what have I done or what can I do ? by Simon Roy 1/29 10:53 AMSimon Roy anyways what have I done or what can I do ? saghghsgsdjajgasdg thats trueeee by David Bermudez David Bermudez 1/29 10:53 AM saghghsgsdjajgasdg thats trueeee I havent even played, but Ill add you on ... by David Bermudez David Bermudez1/29 10:53 AM I havent even played, but Ill add you on my break haha dont worry Cheeky by Simon Roy 1/29 10:53 AM Simon Roy haha dont worry haha by David Bermudez David Bermudez 1/29 10:54 AM haha leemme save your username in my phone, so I... by David Bermudez David Bermudez1/29 10:54 AM leemme save your username in my phone, so I wont forget [1/16 10:26 AM] Simon Roy Madcroo by David Bermudez David Bermudez1/29 10:54 AM [1/16 10:26 AM] Simon Roy Madcroo Its Madcroo , anyways Im sure you have be... by Simon Roy 1/29 10:54 AM Simon Roy Its Madcroo , anyways Im sure you have been busy Being a team lead looks kinda hard tbh by Simon Roy 1/29 10:55 AMSimon Roy Being a team lead looks kinda hard tbh Ive been freezing D: by David Bermudez David Bermudez 1/29 10:55 AM Ive been freezing D: bring a blanket to your desk bro by Simon Roy 1/29 10:55 AM Simon Roy bring a blanket to your desk bro lol i hate these artic colds by David Bermudez David Bermudez 1/29 10:56 AM lol i hate these artic colds Also, Sanaz told me I could borrow you for... by David Bermudez David Bermudez1/29 10:56 AM Also, Sanaz told me I could borrow you for a call? oh yeah? she said that? by Simon Roy 1/29 10:57 AM Simon Roy oh yeah? she said that? I guess I can by Simon Roy 1/29 10:57 AMSimon Roy I guess I can 1816276 this text is bouncing back, looks l... by David Bermudez David Bermudez 1/29 10:57 AM 1816276 this text is bouncing back, looks like an interesting amount ok leave it to me by Simon Roy 1/29 10:58 AM Simon Roy ok leave it to me So i just want to make sure cancel the orde... by David Bermudez David Bermudez 1/29 10:58 AM So i just want to make sure cancel the order if there is one and is fraudulent Thank you! Let me know what you find out by David Bermudez David Bermudez1/29 10:58 AM Thank you! Let me know what you find out I have yet to talk with someone from ticket... by Simon Roy 1/29 10:59 AM Simon Roy I have yet to talk with someone from ticket we cannot send text, they never answer. I will leave a messag e if so take your time! NP by David Bermudez David Bermudez 1/29 11:00 AM take your time! NP Btw, how have you been? by David Bermudez David Bermudez1/29 11:00 AM Btw, how have you been? So I have found the order, I try finding if... by Simon Roy 1/29 11:07 AM Simon Roy So I have found the order, I try finding if someone from his familys placed it but no, he is sure itS fraudule nt. I will cancel the order and he will cancel his card. If I cancel his card, will he still receive... by Simon Roy 1/29 11:07 AMSimon Roy If I cancel his card, will he still receive the refund? I do think so right? If I cancel his order * lol by Simon Roy 1/29 11:07 AMSimon Roy If I cancel his order * lol Yes, they should receive a refund, I can ma... by David Bermudez David Bermudez 1/29 11:08 AM Yes, they should receive a refund, I can manually put it through though, whats the order number? Also, is the order shipped yet? by David Bermudez David Bermudez1/29 11:08 AM Also, is the order shipped yet? P207305275 no by Simon Roy 1/29 11:08 AM Simon Roy P207305275 no in queue and stopped by Simon Roy 1/29 11:08 AMSimon Roy in queue and stopped Okay, you can cancel the order then, Im re... by David Bermudez David Bermudez 1/29 11:10 AM Okay, you can cancel the order then, Im reversing the payment now yes by Simon Roy 1/29 11:11 AM Simon Roy yes Thank you! by David Bermudez David Bermudez 1/29 11:11 AM Thank you! team work! Im doing fine, the temperature,... by Simon Roy 1/29 11:12 AM Simon Roy team work! Im doing fine, the temperature, the now is really killing me this year with everything that happe ned but Im still aiming up and working on myself the snow* by Simon Roy 1/29 11:12 AMSimon Roy the snow* Cant wait to just go outside and take a wa... by Simon Roy 1/29 11:13 AMSimon Roy Cant wait to just go outside and take a walk when its sunny and all wow is it snowy there still? by David Bermudez David Bermudez 1/29 11:16 AM wow is it snowy there still? How cold is it? by David Bermudez David Bermudez1/29 11:16 AM How cold is it? Image Image by Simon Roy 1/29 11:17 AM Simon Roy Image Image Fuck this shit haha by Simon Roy 1/29 11:17 AMSimon Roy Fuck this shit haha Begin Reference, team work! Im doing fine,... by David Bermudez David Bermudez 1/29 11:17 AM Simon Roy 1/29/2023, 11:12 AM team work! Im doing fine, the temperature, the now is really killing me this year with everything that happe ned but Im still aiming up and working on myself Youre a great person, who brings great energy , just a few like you! I appreciate the kind word my friend. by Simon Roy 1/29 11:17 AM Simon Roy I appreciate the kind word my friend. omfg!!!!! Is this a car under the snow?? by David Bermudez David Bermudez 1/29 11:17 AM omfg!!!!! Is this a car under the snow?? haha yep by Simon Roy 1/29 11:18 AM Simon Roy haha yep this is TOO much snow by David Bermudez David Bermudez 1/29 11:18 AM this is TOO much snow right? and every cars trying to leave to pa... by Simon Roy 1/29 11:18 AM Simon Roy right? and every cars trying to leave to parking is a fucking sound nightmare, too much noise -_- lol hahahaha I feel it! by David Bermudez David Bermudez 1/29 11:19 AM hahahaha I feel it! Do you drive? by David Bermudez David Bermudez1/29 11:19 AM Do you drive? soon! but not yet by Simon Roy 1/29 11:19 AM Simon Roy soon! but not yet I guess Im not missing much right now by Simon Roy 1/29 11:19 AMSimon Roy I guess Im not missing much right now NO youre only missing stress by David Bermudez David Bermudez 1/29 11:20 AM NO youre only missing stress hahaha wbu? are you driving by Simon Roy 1/29 11:20 AM Simon Roy hahaha wbu? are you driving do you have your drivers license by David Bermudez David Bermudez 1/29 11:20 AM do you have your drivers license I do! Begin Reference, hahaha wbu? are you... by David Bermudez David Bermudez1/29 11:20 AM I do! Simon Roy 1/29/2023, 11:20 AM hahaha wbu? are you driving and is not funny by David Bermudez David Bermudez1/29 11:20 AM and is not funny I started a couple of year ago but never fi... by Simon Roy 1/29 11:21 AM Simon Roy I started a couple of year ago but never finish it. Im jumping on this asap though. I know Im not missing m uch but I think it can be useful Some ppl drive on the snow like they were i... by David Bermudez David Bermudez 1/29 11:22 AM Some ppl drive on the snow like they were in a race, last time it was very slippery and I was like 60-80 thi nking it was too fast, then a lot of trucks pass me over so quick, they were like 100-120 like do you wanna die? by David Bermudez David Bermudez1/29 11:22 AM like do you wanna die? Begin Reference, I started a couple of year... by David Bermudez David Bermudez1/29 11:23 AM Simon Roy 1/29/2023, 11:21 AM I started a couple of year ago but never finish it. Im jumping on this asap though. I know Im not missing m uch but I think it can be useful Oh yes, it is useful, Im glad youll retake it trucker dont care I guess, when driving is... by Simon Roy 1/29 12:03 PM Simon Roy trucker dont care I guess, when driving is your job this is what happen. Taxi driver are also the worst whe n it come to driving safe haha So true, you feel like in a roller coaster by David Bermudez David Bermudez 1/29 12:12 PM So true, you feel like in a roller coaster they just want to kill you thats it by David Bermudez David Bermudez1/29 12:12 PM they just want to kill you thats it 1816147 - the empty tub returned ticket, co... by Simon Roy 1/29 1:02 PM Simon Roy 1816147 - the empty tub returned ticket, could you try with 1200 ? Simon this is actually the one suffix! One... by David Bermudez David Bermudez 1/29 1:03 PM Simon this is actually the one suffix! One min, Ill just make sure the refund goes through and Ill confirm th e total with you Thank you Smile by Simon Roy 1/29 1:03 PM Simon Roy Thank you $29.34 refunded which is the two masks +$1 by David Bermudez David Bermudez 1/29 1:06 PM $29.34 refunded which is the two masks +$1 image by David Bermudez David Bermudez1/29 1:07 PM image nmv I just replied lol by David Bermudez David Bermudez1/29 1:08 PM nmv I just replied lol ok gracias amigo by Simon Roy 1/29 1:10 PM Simon Roy ok gracias amigo De nada by David Bermudez David Bermudez 1/29 1:11 PM De nada February 26 1v1 fortnite live by Simon Roy 2/26 6:04 PM Simon Roy 1v1 fortnite live jk by Simon Roy 2/26 6:04 PMSimon Roy jk Im in! Lemme finish here by David Bermudez David Bermudez 2/26 6:04 PM Im in! Lemme finish here Please send me your username again I WONT f... by David Bermudez David Bermudez2/26 6:04 PM Please send me your username again I WONT forget to add you this time Im the worst remembering things really by David Bermudez David Bermudez2/26 6:04 PM Im the worst remembering things really please dont make it a big deal deal, Madcr... by Simon Roy 2/26 6:05 PM Simon Roy please dont make it a big deal deal, Madcroo but yeah its up to you and I have some tim... by Simon Roy 2/26 6:05 PMSimon Roy but yeah its up to you and I have some times to kill. Im literally clocking out now and going to... by David Bermudez David Bermudez 2/26 6:07 PM Im literally clocking out now and going to my xbox to add you Im warming up by Simon Roy 2/26 6:08 PM Simon Roy Im warming up Are we playing as a teammate? by David Bermudez David Bermudez 2/26 6:13 PM Are we playing as a teammate? Yup, thats fine if youre scared I would b... by Simon Roy 2/26 6:13 PM Simon Roy Yup, thats fine if youre scared I would be by looking at this default skin Palms up together by Simon Roy 2/26 6:14 PMSimon Roy I’ll get my headphones by David Bermudez David Bermudez 2/26 6:15 PM I’ll get my headphones I downloaded Team on my main pc so much eas... by Simon Roy 2/26 6:28 PM Simon Roy I downloaded Team on my main pc so much easier, if you dont mind I wont plug in my mic tonight. just vibing for a couple of minutes by Simon Roy 2/26 6:29 PMSimon Roy just vibing for a couple of minutes That’s okay by David Bermudez David Bermudez 2/26 6:29 PM That’s okay At least I added you now by David Bermudez David Bermudez2/26 6:29 PM At least I added you now Lol by David Bermudez David Bermudez2/26 6:30 PM Lol yeah haha playing with someone is weird, sp... by Simon Roy 2/26 6:30 PM Simon Roy yeah haha playing with someone is weird, spending 5 min looking the keybind so I can ping xD Haha by David Bermudez David Bermudez 2/26 6:31 PM Haha I can’t imagine what is like to play in pc by David Bermudez David Bermudez2/26 6:31 PM I can’t imagine what is like to play in pc gg, enjoy the night my friend by Simon Roy 2/26 7:39 PM Simon Roy gg, enjoy the night my friend Goodnight my friend (smile) by David Bermudez David Bermudez 2/26 7:43 PM Goodnight my friend February 27 what am I supposed to do with CSC, reset th... by Simon Roy 2/27 5:11 PM Simon Roy what am I supposed to do with CSC, reset their account password lol? Is their any tracking information on csc ha... by Simon Roy 2/27 5:11 PMSimon Roy Is their any tracking information on csc haha? hahaha Whats the order number? by David Bermudez David Bermudez 2/27 5:12 PM hahaha Whats the order number? P207357842 by Simon Roy 2/27 5:12 PM Simon Roy P207357842 I can get it for you! by David Bermudez David Bermudez 2/27 5:12 PM I can get it for you! Link https://www.swiftpost.com/tracking?t=S... by David Bermudez David Bermudez2/27 5:12 PM https://www.swiftpost.com/tracking?t=SPTHV616028034LE4IJZYK I just remembered how to work by Simon Roy 2/27 5:12 PM Simon Roy I just remembered how to work sorry about that by Simon Roy 2/27 5:12 PMSimon Roy sorry about that haha dont worry lol by David Bermudez David Bermudez 2/27 5:12 PM haha dont worry lol again, as proven before, this is why Im co... by Simon Roy 2/27 5:13 PM Simon Roy again, as proven before, this is why Im complaining. When Im getting on my high horse there is always so meone a step ahead, always. not in fornite by David Bermudez David Bermudez 2/27 5:14 PM not in fornite you killed me with no compassion yesterday ... by David Bermudez David Bermudez2/27 5:14 PM you killed me with no compassion yesterday lmao YoI had no idea who you were until much la... by Simon Roy 2/27 5:15 PM Simon Roy YoI had no idea who you were until much later and that was a sweaty lobby. This is usually my playgroun d. I thought you were the nice guy that kept ... by Simon Roy 2/27 5:15 PMSimon Roy I thought you were the nice guy that kept crouch spamming at me, felt bad after hahahaha in my defense I most of the times ... by David Bermudez David Bermudez 2/27 5:16 PM hahahaha in my defense I most of the times play zero-build anyways thanks for hoping on with me, that ... by Simon Roy 2/27 5:16 PM Simon Roy anyways thanks for hoping on with me, that was cool Noted! by Simon Roy 2/27 5:16 PMSimon Roy Noted! good idea actually by Simon Roy 2/27 5:16 PMSimon Roy good idea actually Thats why my building availabilities suck by David Bermudez David Bermudez 2/27 5:16 PM Thats why my building availabilities suck I enjoyed it my friend Smile by David Bermudez David Bermudez2/27 5:17 PM I enjoyed it my friend oh boy its been a good 18 minutes Im done... by Simon Roy 2/27 5:19 PM Simon Roy oh boy its been a good 18 minutes Im done. Have a nice night have a great night by David Bermudez David Bermudez 2/27 5:19 PM have a great night March 13 Heyooo my fav killer by David Bermudez David Bermudez 3/13 4:05 PM Heyooo my fav killer lol by David Bermudez David Bermudez3/13 4:05 PM lol you literally broke my cringe meter in a ma... by Simon Roy 3/13 4:06 PM Simon Roy you literally broke my cringe meter in a matter of one reply jesus Sweat grinning Hello! by Simon Roy 3/13 4:06 PMSimon Roy Hello! hahahah by David Bermudez David Bermudez 3/13 4:06 PM hahahah cringe about myself btw, anyways - 1838085 ... by Simon Roy 3/13 4:07 PM Simon Roy cringe about myself btw, anyways - 1838085 could you help me with closing this one, there is no issue bu t I never know what to say when the tickets is done and they still complain just a bit Should I just close the ticket or do you ha... by Simon Roy 3/13 4:07 PMSimon Roy Should I just close the ticket or do you have some pretty to say Do I just repeat the last answer with diffe... by Simon Roy 3/13 4:08 PMSimon Roy Do I just repeat the last answer with different word? I feel like it might be rude to close it wi... by Simon Roy 3/13 4:09 PMSimon Roy I feel like it might be rude to close it without saying anything but that is just me in the next episode of " creating problem w... by Simon Roy 3/13 4:09 PMSimon Roy in the next episode of " creating problem where there is none " ! hhahaha I just replied by David Bermudez David Bermudez 3/13 4:09 PM hhahaha I just replied Thanks! by Simon Roy 3/13 4:09 PM Simon Roy Thanks! NP by David Bermudez David Bermudez 3/13 4:09 PM NP I saw haha by Simon Roy 3/13 4:09 PM Simon Roy I saw haha I was texting anyways by David Bermudez David Bermudez 3/13 4:09 PM I was texting anyways LOL I hope they dont come back by David Bermudez David Bermudez3/13 4:10 PM LOL I hope they dont come back Crossed fingers by Simon Roy 3/13 4:11 PM Simon Roy Hows your day been friend? by David Bermudez David Bermudez 3/13 4:11 PM Hows your day been friend? pretty good, so happy the temperature is ov... by Simon Roy 3/13 4:14 PM Simon Roy pretty good, so happy the temperature is over 0 here, even if its just 2 lol I will go take a long walk tonight wbu? by Simon Roy 3/13 4:14 PMSimon Roy wbu? that sounds better than -20 though by David Bermudez David Bermudez 3/13 4:14 PM that sounds better than -20 though I love warmer temperatures by David Bermudez David Bermudez3/13 4:14 PM I love warmer temperatures are you saying by Simon Roy 3/13 4:15 PM Simon Roy are you saying Doing okay, not open for a walk with this r... by David Bermudez David Bermudez 3/13 4:15 PM Doing okay, not open for a walk with this rain that its -20 where u at by Simon Roy 3/13 4:15 PM Simon Roy that its -20 where u at Okay ouff by Simon Roy 3/13 4:15 PMSimon Roy Okay ouff Begin Reference, that its -20 where u at, ... by David Bermudez David Bermudez 3/13 4:15 PM Simon Roy 3/13/2023, 4:15 PM that its -20 where u at hahaha nope! But it was -20 like a month ago where you are, right? yes thats funny, I always bring back old f... by Simon Roy 3/13 4:17 PM Simon Roy yes thats funny, I always bring back old fact or thing said from the past and in my head I assume the other one will catch and see what I did there. Im as clueless as the one not laughing at my jokes I guess Ill give myself a chance, its temperature... by Simon Roy 3/13 4:18 PMSimon Roy Ill give myself a chance, its temperature talk after all I laugh 80% of the time when I talk to you ... by David Bermudez David Bermudez 3/13 4:55 PM I laugh 80% of the time when I talk to you or read one of your messages, youre very creative Thank you for making my day, I guess its a... by Simon Roy 3/13 5:04 PM Simon Roy Thank you for making my day, I guess its a fair transaction, I feel great about my jokes and you laugh, ea sy enough. March 15 good morning! youre the one I decided to b... by Simon Roy 3/15 10:31 AM Simon Roy good morning! youre the one I decided to bother this morning, what do you think of the Shoot for the Stars ! Performance Results & Leaderboard? I Feel like its lacking so much information and ranking agent witho ut more info is perhaps not the best idea especially with new folks, I was planning on bringing the subject to Bitsie in our meeting coming up soon If you dont have a opinion on the matter it is totally fine also Hello my friend. I do think the same, I hav... by David Bermudez David Bermudez 3/15 10:37 AM Hello my friend. I do think the same, I have been feeling this way ever since the things was created they j ust rank you without saying why you are in that place, which is kinda annoying. This is actually one of the reasons I stop minding this and I barely check it to be honest. I think explaining why you are in such rank would help us improve where we did not do good, they want to motive us to do better, but better in what? I dont feel this thing is the best idea not just for freshies but for people who is trained and works on different channels other than just phones and chats. ei: I know Subrin a and Mo are mostly on tasks, you cant score this and whatever they get scored (calls or chats) is very fe w, there is no much they can take their score from. I liked the way they did it at the beginnin... by David Bermudez David Bermudez3/15 10:38 AM I liked the way they did it at the beginning though, where they ranked you per channel, although it was still lacking some information why you were in such place, but at least itd tell you which channel you needed i mprovement. I guess they just got lazy and dont want to properly do it anymore haha Jeez Im happy I asked you we have the exac... by Simon Roy 3/15 10:47 AM Simon Roy Jeez Im happy I asked you we have the exact same feeling about it, lol I said especially for new folks to gi ve me a reason to complain but you are right it can affect everyone. True, at first, at least with the separati on of channel and everything it did feel more accurate even though Im sure they are looking at stupid stati stic that doesnt reflect the reality of our team. Just like you I didnt care about it for sometime, I just saw it was updated recently I think and yeah its craz y how many good point our team have about the quality of life of our job but still use shit like this, we take 3 step forward and one unnecessary backward almost every time when everything will feel in place is when ... by Simon Roy 3/15 10:48 AM Edited Simon Roy when everything will feel in place is when were going to use Swift Post again, mark my word hahaha I do think however that we have a nice job ... by Simon Roy 3/15 10:50 AMSimon Roy I do think however that we have a nice job regardless. comparing to other customer care job by Simon Roy 3/15 10:50 AMSimon Roy comparing to other customer care job haha thats true my friend. I like it and I... by David Bermudez David Bermudez 3/15 11:38 AM haha thats true my friend. I like it and I feel like most of us enjoy it too Even better with friends by David Bermudez David Bermudez3/15 11:38 AM Even better with friends March 16 Congrats for being the best my friend! I ha... by David Bermudez David Bermudez 3/16 5:00 PM Edited Congrats for being the best my friend! I had to put it in the TL group, I know how much you love public ap preciation demonstrations lol Dude I was about to say thank you personall by Simon Roy 3/16 5:01 PM Simon Roy Dude I was about to say thank you personally Im a lion after all by Simon Roy 3/16 5:01 PMSimon Roy Im a lion after all hahaha by David Bermudez David Bermudez 3/16 5:01 PM hahaha Sanaz did show me though, I had to fake a r... by Simon Roy 3/16 5:02 PM Simon Roy Sanaz did show me though, I had to fake a reaction but Im sure I did great I think youre done for the day, I wish you... by David Bermudez David Bermudez 3/16 5:02 PM I think youre done for the day, I wish you have a great day friend Begin Reference, Sanaz did show me though, ... by David Bermudez David Bermudez3/16 5:02 PM Simon Roy 3/16/2023, 5:02 PM Sanaz did show me though, I had to fake a reaction but Im sure I did great agh Sanaz the spoiler LOL JK by David Bermudez David Bermudez3/16 5:02 PM LOL JK Hahaha, yup done for the day but Im closin... by Simon Roy 3/16 5:03 PM Simon Roy Hahaha, yup done for the day but Im closing those ticket first and Lush will pay me this time because Im t yping non stop since 4 hours ago hahaha good job! by David Bermudez David Bermudez 3/16 5:05 PM hahaha good job! Begin Reference, agh Sanaz the spoiler, Dav... by Simon Roy 3/16 5:36 PM Simon Roy David Bermudez 3/16/2023, 5:02 PM agh Sanaz the spoiler Jeez are you that afraid of Sanaz for immediately saying it’s a joke after that mild comments lmao not, afraid but I she is great and lov... by David Bermudez David Bermudez 3/16 5:38 PM lmao not, afraid but I she is great and love her so I didnt mean to look rude Hahah sure, I do think she’s Lush BIG broth... by Simon Roy 3/16 5:44 PM Simon Roy Hahah sure, I do think she’s Lush BIG brother tho it would have made sense but I guess you’re just really considerate of other ♀ haha maybe. What are you up to? by David Bermudez David Bermudez 3/16 5:45 PM haha maybe. What are you up to? The same thing has 4 years ago, quite liter... by Simon Roy 3/16 5:49 PM Simon Roy The same thing has 4 years ago, quite literally and it’s embarrassing. Tweaking my computer so I can wre ck anyone who dare put a wall in my face. A bit of a addiction problem to be honest, especially because I don’t have the patience to actually learn how to do it properly And I’ve tasted the sweet nectar on a coupl... by Simon Roy 3/16 5:51 PMSimon Roy And I’ve tasted the sweet nectar on a couple of occasions but always wanted more and in the end all prog ression was lost. I have a quite expensive computer but when it’s not a computer problem it’s with the inte rnet, when it’s not with the internet it’s with my graphic card and the circle continue But I’m having a blast regardless so that’s... by Simon Roy 3/16 5:51 PMSimon Roy But I’m having a blast regardless so that’s fine Wbu? by Simon Roy 3/16 5:51 PMSimon Roy Wbu? March 19 kjhaskdjhksah Im sorry I did not reply las... by David Bermudez David Bermudez 3/19 10:44 AM kjhaskdjhksah Im sorry I did not reply last time. Nail polish by Simon Roy 3/19 10:45 AM Simon Roy Your tech issues sound frustrating haha, bu... by David Bermudez David Bermudez 3/19 10:45 AM Your tech issues sound frustrating haha, but is a life test and I know youll be patience enough Good morning by the way, how are you? by David Bermudez David Bermudez3/19 10:45 AM Good morning by the way, how are you? Good morning Cheeky tired but in good spi... by Simon Roy 3/19 10:46 AM Simon Roy Good morning tired but in good spirit! Wbu? Kinda same, I woke up earlier than normal b... by David Bermudez David Bermudez 3/19 10:50 AM Kinda same, I woke up earlier than normal but okay otherwise How has your weekend been? by David Bermudez David Bermudez3/19 10:50 AM How has your weekend been? Im confused, isnt piratery a word or is t... by Simon Roy 3/19 11:00 AM Simon Roy Im confused, isnt piratery a word or is their another of saying it? Like the action of doing pirate thing? Anyhow Ive played a lot of Sea of Thieve with my brother and the game is so pretty, fun time! Toi? by Simon Roy 3/19 11:00 AMSimon Roy Toi? Im pretty sure, it is a real word, it may ... by David Bermudez David Bermudez 3/19 11:03 AM Im pretty sure, it is a real word, it may also refers to the items illegally copied for dark-market sale Oh really? Ive been looking to try a diffe... by David Bermudez David Bermudez3/19 11:03 AM Oh really? Ive been looking to try a different game.. is that for xbox too? Yes! Its on all platform! Ive definitely ... by Simon Roy 3/19 11:08 AM Simon Roy Yes! Its on all platform! Ive definitely did a lot of what you just described but for my own usage and pleasu re haha you do receive an email from time to time from the game company since your IP is public when d ownloading such torrent online but its just to scare you lol hahaha sounds interesting! Who would say yo... by David Bermudez David Bermudez 3/19 11:33 AM hahaha sounds interesting! Who would say youre such a techy wise March 22 Heyo my friend, how are you? by David Bermudez David Bermudez 3/22 1:59 PM Heyo my friend, how are you? Hey my friend, Im bored! wbu? by Simon Roy 3/22 2:00 PM Simon Roy Hey my friend, Im bored! wbu? haha same Weary by David Bermudez David Bermudez 3/22 2:01 PM haha same What time did you start? by David Bermudez David Bermudez3/22 2:01 PM What time did you start? You typically work morning shifts right? by David Bermudez David Bermudez3/22 2:01 PM You typically work morning shifts right? 9 and yep always since Ivana left by Simon Roy 3/22 2:02 PM Simon Roy 9 and yep always since Ivana left Didnt took a second before I said to Chris... by Simon Roy 3/22 2:03 PMSimon Roy Didnt took a second before I said to Chris, Im taking her place thank you haha you like it more? I guess so bc of the... by David Bermudez David Bermudez 3/22 2:03 PM haha you like it more? I guess so bc of the time difference Yeah I used to finish a 9 and start a 12:45... by Simon Roy 3/22 2:07 PM Simon Roy Yeah I used to finish a 9 and start a 12:45. and in the morning 12:45 arrive really fast so it feels like you w ork all day every day lol agh true, it must feel annoying by David Bermudez David Bermudez 3/22 2:07 PM agh true, it must feel annoying Im glad you got to change it by David Bermudez David Bermudez3/22 2:07 PM Im glad you got to change it So you have more spare time Smile by David Bermudez David Bermudez3/22 2:08 PM So you have more spare time I have a life * by Simon Roy 3/22 2:08 PM Simon Roy I have a life * What is a Simons life like? by David Bermudez David Bermudez 3/22 2:08 PM What is a Simons life like? I have worked many many job, did all the po... by Simon Roy 3/22 2:09 PM Simon Roy I have worked many many job, did all the possible shift and this is my favorite. I love the routine and all. Begin Reference, What is a Simons life lik... by Simon Roy 3/22 2:09 PMSimon Roy David Bermudez 3/22/2023, 2:08 PM What is a Simons life like? error 404 no data Please ask me again in a month! Ill be gla... by Simon Roy 3/22 2:10 PMSimon Roy Please ask me again in a month! Ill be glad to answer if that still interest you I will also ask about yours so be ready to ... by Simon Roy 3/22 2:11 PMSimon Roy I will also ask about yours so be ready to answer lmao okay! Deal by David Bermudez David Bermudez 3/22 2:11 PM lmao okay! Deal and not leaving me hang without answer for ... by Simon Roy 3/22 2:11 PM Simon Roy and not leaving me hang without answer for 3 days jk by Simon Roy 3/22 2:12 PMSimon Roy jk HAHAHAHA sorry, I suffer lack of attention.... by David Bermudez David Bermudez 3/22 2:13 PM HAHAHAHA sorry, I suffer lack of attention. I very often forget things like reply Nothing personal of course, you are one of ... by David Bermudez David Bermudez3/22 2:13 PM Nothing personal of course, you are one of my fav persons in here Im probably worst than you, Im 100% jokin... by Simon Roy 3/22 2:13 PM Simon Roy Im probably worst than you, Im 100% joking hahahah by David Bermudez David Bermudez 3/22 2:13 PM hahahah I get distracted easily by David Bermudez David Bermudez3/22 2:13 PM I get distracted easily is this your quirk? by Simon Roy 3/22 2:14 PM Simon Roy is this your quirk? YES Relieved by David Bermudez David Bermudez 3/22 2:15 PM YES haha better to have one by David Bermudez David Bermudez3/22 2:15 PM haha better to have one Definitely, that is like the main thing tha... by Simon Roy 3/22 2:17 PM Simon Roy Definitely, that is like the main thing that make someone interesting, what they do differently or not differe