Preparing for first assessment and interview Meeting Date and Time: Location/ Address: Client/ Contact Name: (‘Client’ is the person receiving care, ‘Contact’ may be their loved one) Please bring with you: ● Your Identification ● Any training certificates you have ● Insurance clarification ● Any references you may have from previous clients - you are always welcome to ask previous employers for a reference. ● Ensure that you have PPE on hand, are dressed in clothing suitable to be working and have your phone on silent Things to ask/do: ● Have the client/s had any carers to their home previously? Agency or private care? ** Please be aware that for the client this may be their first experience with care and your guidance is important to help them to understand the processes with care and with Prime Carers. If you are unsure about anything at all please give us a call at the office at 02033693624 ● Is there a current care plan that you can take a look at? - if there is it will help you get a head start on your risk assessment. If not: ● Ask if you can complete a risk assessment and work to build a care plan/care requirement sheet with them, so that you can be clear of what you need through a shift. ● With permission complete a risk assessment ( Refer to Risk assessment LINK HERE- follow guidance) ● Complete the important contacts form (LINK HERE- follow guidance) this gives a clear list of Next of kin and other important medical contacts or contacts for the household to help your client. ● What tasks and household tasks need to be completed over the course of your shift? Once you have this noted, discuss an honest idea of safe timing to complete all that you need to. A gentle guideline is personal care (showering, dressing, medicine and creams and a tidy of the bathroom and bed space would be 1 hour, additional household tasks, at least 30 minutes to an hour further, discuss how many visits each day and what is needed in each to complete the tasks at the appropriate times. ● Does The Client require Medicine reminders? Follow up with questions about storage, are they in a dosette box? A Blister pack is the best way to keep medicines in order but if not, ask if you can complete and store at the home a Medication Administration record (LINK HERE - follow guidance) to ensure all medicine is taken as instructed and is not accidentally doubled or lost in any way. If your client is diabetic, where is the sharps box kept for discarding needles? ● Get to know the client - ask about and note: Their likes: Their dislikes: Preferred foods and drinks: Mealtimes: Allergies: Any cultural/religious preferences or practices you can assist them with or with attending: ● Are there any other things that the doctors might need recorded for ease of care? Let the client/loved ones know that you can make notes on any medical requirements such as regular Blood Sugar Levels, or input and output of food and fluids if there are any concerns around hydration or any other fluid or dietary issues that need monitoring. ● Does the client struggle with incontinence? The input/output form (LINK HERE - Follow guidance) can also help to record and assist with incontinence support. With this in mind, is there a special bin or bags for biological waste and where will I find this and new pads/pants for the client? ● Would you need to shop for the client? If so follow with: Is there a plan for cash handling? Have they used or heard of a carers money card ideal for keeping track of monies and safely removing any cash handling concerns? Offer to keep documentation for record keeping and receipts Ask about their shopping preferences. Are there preferred places to shop and a standard base line grocery list? Is there anything else administratively that they may need your help to complete? Offer to keep records for this as well ● Advise them that you are also able to assist with helping to maintain appointment schedules, bookings and help to escort (by public transport if needed or by car if you have the ability to do this) clients to appointments as needed. You can use the Appointment record form for this (LINK HERE - follow guidance) From here ask if the client has any further questions, you may need to discuss your pricing, travel, or any other small additions they might like to make in a contract with you. Once again if there are any outstanding questions you can contact Prime Carers or advise them to contact Prime Carers at the office by calling 02033693624 and we will help you both through.
Enter the password to open this PDF file:
-
-
-
-
-
-
-
-
-
-
-
-