FOCA US SANITARY WARE LLC LIMITED WARRANTY FOCA US Sanitary Ware LLC warrants the original consumer or commercial purchaser/user that its products are free from defects in materials and workmanship for the applicable warranty period outlined below. This warranty is non-transferable and applies exclusively to products installed within the United States and Canada. For any questions regarding this warranty, please contact FOCA US using the phone number or email address provided below. Revision Date of 01/01/2025 Product/Brand Shower & Bathtub Door sold under the following brands: • Niveal • Taimei • Hermitage Bath • Sylanor • Nivorix Medicine Cabinet, including Framed or Framless, (not including Lighted), sold under the following brands: • Niveal • Taimei • Hermitage Bath • Sylanor • Nivorix Lighted Medicine Cabinet, sold under the following brands: • Niveal • Taimei • Hermitage Bath • Sylanor • Nivorix Bathroom or Vanity Mirror, including Framed or Frameless (not including Lighted), sold under the following brands: • Niveal • Taimei • Hermitage Bath • Sylanor • Nivorix LED Lighted Bathroom or Vanity Mirror, sold under the following brands: • Niveal • Taimei • Hermitage Bath • Sylanor • Nivorix For the life of the product For the life of the product 1-909-392-9797 Hours: 9:30 AM - 4:30 PM PST customer_service @nivealbath.com For the life of the product For the life of the product 1-909-392-9797 Hours: 9:30 AM - 4:30 PM PST customer_service @nivealbath.com For the life of the product For the life of the product 1-909-392-9797 Hours: 9:30 AM - 4:30 PM PST customer_service @nivealbath.com 1-909-392-9797 Hours: 9:30 AM - 4:30 PM PST customer_service @nivealbath.com Ten (10) years from the date the product is received by the purchaser or their authorized representative or installation contractor, etc.. Five (5) years from the date the product is received by the purchaser or their authorized representative or installation contractor, etc.. Ten (10) years from the date the product is received by the purchaser or their authorized representative or installation contractor, etc.. Five (5) years from the date the product is received by the purchaser or their authorized representative or installation contractor, etc.. 1-909-392-9797 Hours: 9:30 AM - 4:30 PM PST customer_service @nivealbath.com Residential Consumer Warranty Commercial Warranty Customer Service Phone Number Customer Service Email Address Revision Date of 01/01/2025 FOCA US SANITARY WARE LLC WHAT WILL WE DO FOCA US Sanitary Ware LLC (aka FOCA US) will, at its sole discretion, repair or replace, free of charge, any product covered by this warranty that is found to be defective in materials or workmanship during the applicable warranty period (as described above). This applies only to products used under normal installation, use, and service conditions. If repair or replacement is not feasible, FOCA US may choose to refund the purchase price. These are your exclusive remedies under this warranty. WHAT IS NOT COVERED FOCA US Sanitary Ware LLC does not cover any labor charges incurred by you for repairing, replacing, installing, or removing the product. This warranty also does not cover damage resulting from reasonable wear and tear, accidents, acts of God, cosmetic or aesthetic changes caused by weather exposure, misuse (including using the product for unintended purposes), abuse, neglect, or improper assembly, installation, maintenance, or repair. This includes failure to follow the provided care and cleaning instructions or using unauthorized replacement parts or alterations not approved by FOCA US. TO OBTAIN WARRANTY SERVICE OR REPLACEMENT PARTS Contact FOCA US using the contact information provided above to initiate a warranty claim. Proof of purchase (original sales receipt) from the original consumer purchaser and a written description of the defect must be provided for all claims. FOCA US may also require additional information, such as evidence of the defect, or ask you to return the defective product (with prepaid postage). Any product that is replaced or refunded under this warranty becomes the property of FOCA US. LIMITATIONS ON DURATION OF IMPLIED WARRANTIES Some states/provinces (including Quebec) do not allow limitations on the duration of implied warranties, so the following limitation may not apply to you. To the maximum extent permitted by applicable law, any implied warranties, including the implied warranties of merchantability and fitness for a particular purpose, are limited to the statutory period or the duration of this warranty, whichever is shorter. LIMITATION OF SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES Some states/provinces (including Quebec) do not allow the exclusion or limitation of special, incidental, or consequential damages, so the following exclusions and limitations may not apply to you. To the maximum extent permitted by applicable law, FOCA US Sanitary Ware LLC (aka FOCA US) is not liable for any special, incidental, or consequential damages (including labor charges for repairing, replacing, installing, or removing this product), whether arising from breach of warranty, breach of contract, tort, or otherwise. Notice to residents of New Jersey: The limitations and provisions of this warranty are intended to apply to the fullest extent permitted under New Jersey law.