Bathurst23 World Cross Country Championships Volunteer Role Descriptions Table of Contents Introduction ................................................................................................................................ 3 Commercial Team ........................................................................................................................ 4 Commercial Assistant ............................................................................................................... 4 Governance ................................................................................................................................. 5 Event Operations ..................................................................................................................... 5 World Athletics Office .............................................................................................................. 5 Safety Officers.......................................................................................................................... 6 Event Services .............................................................................................................................. 7 VIP / Hospitality ....................................................................................................................... 7 Team Services .......................................................................................................................... 7 Welcome Desk ......................................................................................................................... 8 Catering ................................................................................................................................... 8 Marketing & Communications .................................................................................................... 10 Broadcast & Media Assistant .................................................................................................. 10 Event Presentation Assistant .................................................................................................. 10 Medical ..................................................................................................................................... 12 Medical Team Assistant .......................................................................................................... 12 Sport & Venue Operations ......................................................................................................... 13 Competition Assistant ............................................................................................................ 13 Logistics Assistant .................................................................................................................. 13 Mass Participation Assistant ................................................................................................... 14 Timing, Scoring & Results Assistant ......................................................................................... 14 Spectator Services Assistant ................................................................................................... 15 City Operations Assistant........................................................................................................ 15 Technology ................................................................................................................................ 17 Technology Assistant .............................................................................................................. 17 Traffic Services ........................................................................................................................... 18 Traffic Management Assistant ................................................................................................ 18 Transport................................................................................................................................... 19 Transport Assistant ................................................................................................................ 19 Workforce ................................................................................................................................. 20 Workforce Assistant ............................................................................................................... 20 Accreditation Assistant ........................................................................................................... 20 Introduction In 2023, Australia will host the World Cross Country Championships, at the famed Mount Panorama Circuit. Bringing the best athletes throughout the world together, Bathurst23 will be a spectacle of competition, enjoyment and Australian culture. This will also become an opportunity for you to join our team behind the championships, helping to deliver an unforgettable event. Commercial Team Commercial Assistant Team: Commercial Services Reports to: LOC Commercial Manager Time Commitment: This role will require shifts between 15 February 2023 and 20 February 2023. Shift schedules will be released closer to Bathurst23. Role Overview: The Commercial Services team will be based at the competition venue, as well as throughout the city of Bathurst. As a Commercial Team Assistant, you will assist in all forms of ambush marketing & signage oversight throughout Bathurst, to create excitement & enthusiasm for Bathurst23. Tasks may include the set-up of signage, assisting with poster & collateral marketing, and engaging with the community. Role Requirements: Be at least 18 years old at the time of application; Be available prior to Bathurst23; Read and consent to the WA World Cross Country Championships 2023 Volunteer Program Terms and Conditions and Privacy Policy; Consent to undertake and successfully complete Security Background Check(s); Have confirmed accommodation and ability to get to/from the venue; Be available to attend an online volunteer training session (times/dates will be confirmed closer to the time); Agree to complete scheduled training commitments (times/dates will be confirmed closer to the time); Governance Event Operations Assistant Team: Governance Reports to: LOC Governance Manager Time Commitment: This role will require shifts between 14 February 2023 and 20 February 2023. Shift schedules will be released closer to Bathurst23. Role Overview: The Governance team will be based at the competition venue. As an Event Operations Assistant, you will provide support to the risk management, event coordination & reporting team. Tasks may include utilizing Microsoft Suite applications such as Word & Excel, to provide a valuable backbone to the Governance team. Role Requirements: Proficiency in Microsoft Suite; Be at least 18 years old at the time of application; Be available prior to Bathurst23; Read and consent to the WA World Cross Country Championships 2023 Volunteer Programme Terms and Conditions and Privacy Policy; Consent to undertake and successfully complete Security Background Check(s); Have confirmed accommodation and ability to get to/from the venue; Be available to attend an online volunteer training session (times/dates will be confirmed closer to the time); Agree to complete scheduled training commitments (times/dates will be confirmed closer to the time); World Athletics Office Assistant Team: Governance Reports to: LOC Governance Manager Time Commitment: This role will require shifts between 16 February 2023 and 19 February 2023. Shift schedules will be released closer to Bathurst23. Role Overview: The Governance team will be based at the competition venue. As a World Athletics Office Assistant, you will help the World Athletics team with administrative tasks, ensuring that Bathurst23 runs smoothly. Tasks may include general office administration, alongside transportation of key documents throughout the competition venue. Role Requirements: Proficiency in Microsoft Suite; Be at least 18 years old at the time of application; Be available prior to Bathurst23; Read and consent to the WA World Cross Country Championships 2023 Volunteer Programme Terms and Conditions and Privacy Policy; Consent to undertake and successfully complete Security Background Check(s); Have confirmed accommodation and ability to get to/from the venue; Be available to attend an online volunteer training session (times/dates will be confirmed closer to the time); Agree to complete scheduled training commitments (times/dates will be confirmed closer to the time); Safety Officers Assistant Team: Governance Reports to: LOC Governance Manager Time Commitment: This role will require shifts between 16 February 2023 and 19 February 2023. Shift schedules will be released closer to Bathurst23. Role Overview: The Governance team will be based at the competition venue. As a Safety Officer Assistant, you will help ensure the safety of competitors, spectators & staff throughout Bathurst23. Tasks may include performing venue safety activities, such as identifying, recording and reporting hazards, accidents and issues, alongside assisting venue safety team. Role Requirements: Be at least 18 years old at the time of application; Be available prior to Bathurst23; Read and consent to the WA World Cross Country Championships 2023 Volunteer Programme Terms and Conditions and Privacy Policy; Consent to undertake and successfully complete Security Background Check(s); Have confirmed accommodation and ability to get to/from the venue; Be available to attend an online volunteer training session (times/dates will be confirmed closer to the time); Agree to complete scheduled training commitments (times/dates will be confirmed closer to the time); Event Services VIP / Hospitality Assistant Team: Event Services Reports to: LOC Event Services Manager Time Commitment: This role will require shifts between 15 February 2023 and 19 February 2023. Shift schedules will be released closer to Bathurst23. Role Overview: The Event Services team will be based at the competition venue, Rydges Hotel, Charles Sturt University & Sydney International Airport. As a VIP & Hospitality Assistant, you will help Bathurst23 provide an unforgettable experience for all VVIP’s & VIP’s. Tasks may include attending to all VVIP’s & VIP’s at both the Rydges Hotel & VIP Room, alongside providing hosting & management of the VIP Room. Role Requirements: Ideally have experience within Hospitality services; Be at least 18 years old at the time of application; Be available prior to Bathurst23; Read and consent to the WA World Cross Country Championships 2023 Volunteer Programme Terms and Conditions and Privacy Policy; Consent to undertake and successfully complete Security Background Check(s); Have confirmed accommodation and ability to get to/from the venue; Be available to attend an online volunteer training session (times/dates will be confirmed closer to the time); Agree to complete scheduled training commitments (times/dates will be confirmed closer to the time); Team Services Assistant Team: Event Services Reports to: LOC Event Services Manager Time Commitment: This role will require shifts between 15 February 2023 and 19 February 2023. Shift schedules will be released closer to Bathurst23. Role Overview: The Event Services team will be based at the competition venue, Rydges Hotel, Charles Sturt University & Sydney International Airport. As a Team Services Assistant, you will be responsible for connecting with arriving & departing teams, alongside providing widespread support for all teams while at Bathurst23. Tasks may include building & maintaining relationships, facilitating communications and coordinating activities with international teams. Role Requirements: Be at least 18 years old at the time of application; Be available prior to Bathurst23; Read and consent to the WA World Cross Country Championships 2023 Volunteer Programme Terms and Conditions and Privacy Policy; Consent to undertake and successfully complete Security Background Check(s); Have confirmed accommodation and ability to get to/from the venue; Be available to attend an online volunteer training session (times/dates will be confirmed closer to the time); Agree to complete scheduled training commitments (times/dates will be confirmed closer to the time); Welcome Desk Assistant Team: Event Services Reports to: LOC Event Services Manager Time Commitment: This role will require shifts between 15 February 2023 and 19 February 2023. Shift schedules will be released closer to Bathurst23. Role Overview: The Event Services team will be based at the competition venue, Rydges Hotel, Charles Sturt University & Sydney International Airport. As a Welcome Desk Assistant, you will assist all teams arriving & departing from all accommodation venues. Tasks may include greeting & assisting teams, distributing required information to teams, alongside supporting the Rydges Hotel staff. Role Requirements: Be at least 18 years old at the time of application; Be available prior to Bathurst23; Read and consent to the WA World Cross Country Championships 2023 Volunteer Programme Terms and Conditions and Privacy Policy; Consent to undertake and successfully complete Security Background Check(s); Have confirmed accommodation and ability to get to/from the venue; Be available to attend an online volunteer training session (times/dates will be confirmed closer to the time); Agree to complete scheduled training commitments (times/dates will be confirmed closer to the time); Catering Assistant Team: Event Services Reports to: LOC Event Services Manager Time Commitment: This role will require shifts between 16 February 2023 and 19 February 2023. Shift schedules will be released closer to Bathurst23. Role Overview: The Event Services team will be based at the competition venue, Rydges Hotel, Charles Sturt University & Sydney International Airport. As a Catering Assistant, you will be at the forefront of our catering operations across the Bathurst23 competition venue. Tasks may include coordinating & distributing catering requirements for the competition venue, supervising catering and creating a welcoming & caring environment for the catering team. Role Requirements: Ideally have experience within Hospitality services; Be at least 18 years old at the time of application; Be available prior to Bathurst23; Read and consent to the WA World Cross Country Championships 2023 Volunteer Programme Terms and Conditions and Privacy Policy; Consent to undertake and successfully complete Security Background Check(s); Have confirmed accommodation and ability to get to/from the venue; Be available to attend an online volunteer training session (times/dates will be confirmed closer to the time); Agree to complete scheduled training commitments (times/dates will be confirmed closer to the time); Marketing & Communications Broadcast & Media Assistant Team: Marketing & Communications Reports to: LOC Marketing & Communications Managers Time Commitment: This role will require shifts between 15 February 2023 and 19 February 2023. Shift schedules will be released closer to Bathurst23. Role Overview: The Marketing & Communications team will be based at the competition venue & Rydges Hotel. As a Broadcast & Media Assistant, you will support all aspects of media, news & photo throughout the venue. Tasks may include assisting the Media Centre, News Services & Media Manager, providing office support to Marketing & Communications teams and chaperoning media members throughout the venue. Role Requirements: Be at least 18 years old at the time of application; Be available prior to Bathurst23; Read and consent to the WA World Cross Country Championships 2023 Volunteer Programme Terms and Conditions and Privacy Policy; Consent to undertake and successfully complete Security Background Check(s); Have confirmed accommodation and ability to get to/from the venue; Be available to attend an online volunteer training session (times/dates will be confirmed closer to the time); Agree to complete scheduled training commitments (times/dates will be confirmed closer to the time); Event Presentation Assistant Team: Marketing & Communications Reports to: LOC Marketing & Communications Managers Time Commitment: This role will require shifts between 15 February 2023 and 19 February 2023. Shift schedules will be released closer to Bathurst23. Role Overview: The Marketing & Communications team will be based at the competition venue & Rydges Hotel. As an Event Presentation Assistant, you will help the Bathurst23 team create an immersive spectator, competitor & VIP experience. Tasks may include assisting with the presentation of the Opening Ceremony and Medal Ceremonies, alongside aiding the set up & pack down of commercial partner activations. Role Requirements: Be at least 18 years old at the time of application; Be available prior to Bathurst23; Read and consent to the WA World Cross Country Championships 2023 Volunteer Programme Terms and Conditions and Privacy Policy; Consent to undertake and successfully complete Security Background Check(s); Have confirmed accommodation and ability to get to/from the venue; Be available to attend an online volunteer training session (times/dates will be confirmed closer to the time); Agree to complete scheduled training commitments (times/dates will be confirmed closer to the time); Medical Medical Team Assistant Team: Medical Reports to: LOC Head of Medical Time Commitment: This role will require shifts between 15 February 2023 and 19 February 2023. Shift schedules will be released closer to Bathurst23. Role Overview: The Medical Team will be based out of the competition venue, Charles Sturt University & Rydges Hotel. As a medical team assistant, you will help all athletes with physiotherapy & massage services. Tasks may include coordination, development and organization of physiotherapy & massage timetables, alongside assisting the medical team with any further administrative duties. Role Requirements: Ideally have experience within massage & physiotherapy services; Be at least 18 years old at the time of application; Be available prior to Bathurst23; Read and consent to the WA World Cross Country Championships 2023 Volunteer Programme Terms and Conditions and Privacy Policy; Consent to undertake and successfully complete Security Background Check(s); Have confirmed accommodation and ability to get to/from the venue; Be available to attend an online volunteer training session (times/dates will be confirmed closer to the time); Agree to complete scheduled training commitments (times/dates will be confirmed closer to the time); Sport & Venue Operations Competition Assistant Team: Sport & Venue Operations Reports to: LOC Sport & Venue Operations Manager Time Commitment: This role will require shifts between 14 February 2023 and 19 February 2023. Shift schedules will be released closer to Bathurst23. Role Overview: The Sport & Venue Operations Team will be based out of the competition venue, Charles Sturt University & Rydges Hotel. As a Competition Assistant, you will help Bathurst23 deliver a world class event, providing technical services across the venue. Tasks may include marshalling spectator cross-over points, assisting the delivery & collection of transponders, managing the call room and coordinating the athlete warm up area. Role Requirements: Be at least 18 years old at the time of application; Be available prior to Bathurst23; Read and consent to the WA World Cross Country Championships 2023 Volunteer Programme Terms and Conditions and Privacy Policy; Consent to undertake and successfully complete Security Background Check(s); Have confirmed accommodation and ability to get to/from the venue; Be available to attend an online volunteer training session (times/dates will be confirmed closer to the time); Agree to complete scheduled training commitments (times/dates will be confirmed closer to the time); Logistics Assistant Team: Sport & Venue Operations Reports to: LOC Sport & Venue Operations Manager Time Commitment: This role will require shifts between 14 February 2023 and 19 February 2023. Shift schedules will be released closer to Bathurst23. Role Overview: The Sport & Venue Operations team will be based out of the competition venue, Charles Sturt University & Rydges Hotel. As a Logistics Assistant, you will coordinate CSU & competition venue logistics, ensuring all stakeholders have the required resources. Tasks may include managing the stock of materials and equipment at CSU and the competition venue and delivering & transporting required items across both sites. Role Requirements: Be at least 18 years old at the time of application; Be available prior to Bathurst23; Read and consent to the WA World Cross Country Championships 2023 Volunteer Programme Terms and Conditions and Privacy Policy; Consent to undertake and successfully complete Security Background Check(s); Have confirmed accommodation and ability to get to/from the venue; Be available to attend an online volunteer training session (times/dates will be confirmed closer to the time); Agree to complete scheduled training commitments (times/dates will be confirmed closer to the time); Mass Participation Assistant Team: Sport & Venue Operations Reports to: LOC Sport & Venue Operations Manager Time Commitment: This role will require shifts between 17 February 2023 and 19 February 2023. Shift schedules will be released closer to Bathurst23. Role Overview: The Sport & Venue Operations team will be based out of the competition venue, Charles Sturt University & Rydges Hotel. As a Mass Participation Assistant, you will assist Bathurst23 in presenting a most memorable general public racing experience. Tasks may include marshalling throughout the competition venue, management of the start & finish line and assisting mass participants as required. Role Requirements: Be at least 18 years old at the time of application; Be available prior to Bathurst23; Read and consent to the WA World Cross Country Championships 2023 Volunteer Programme Terms and Conditions and Privacy Policy; Consent to undertake and successfully complete Security Background Check(s); Have confirmed accommodation and ability to get to/from the venue; Be available to attend an online volunteer training session (times/dates will be confirmed closer to the time); Agree to complete scheduled training commitments (times/dates will be confirmed closer to the time); Timing, Scoring & Results Assistant Team: Sport & Venue Operations Reports to: LOC Sport & Venue Operations Manager Time Commitment: This role will require shifts between 17 February 2023 and 19 February 2023. Shift schedules will be released closer to Bathurst23. Role Overview: The Sport & Venue Operations team will be based out of the competition venue, Charles Sturt University & Rydges Hotel. As a Timing, Scoring & Results Assistant, you will ensure that Bathurst23 has a seamless results & scoring process. Tasks may include distribution of print materials to WA staff, media, broadcast and operations teams, alongside assisting SEIKO team members with general administrative duties. Role Requirements: Be at least 18 years old at the time of application; Be available prior to Bathurst23; Read and consent to the WA World Cross Country Championships 2023 Volunteer Programme Terms and Conditions and Privacy Policy; Consent to undertake and successfully complete Security Background Check(s); Have confirmed accommodation and ability to get to/from the venue; Be available to attend an online volunteer training session (times/dates will be confirmed closer to the time); Agree to complete scheduled training commitments (times/dates will be confirmed closer to the time); Spectator Services Assistant Team: Sport & Venue Operations Reports to: LOC Sport & Venue Operations Manager Time Commitment: This role will require shifts between 17 February 2023 and 19 February 2023. Shift schedules will be released closer to Bathurst23. Role Overview: The Sport & Venue Operations team will be based out of the competition venue, Charles Sturt University & Rydges Hotel. As a Spectator Services Assistant, you will be the face of Bathurst23, ensuring all spectators have a superb experience at Mount Panorama. Tasks may include meeting & greeting all spectators, becoming the contact point for all spectator questions and assisting spectators with wayfinding throughout the venue. Role Requirements: Be at least 18 years old at the time of application; Be available prior to Bathurst23; Read and consent to the WA World Cross Country Championships 2023 Volunteer Programme Terms and Conditions and Privacy Policy; Consent to undertake and successfully complete Security Background Check(s); Have confirmed accommodation and ability to get to/from the venue; Be available to attend an online volunteer training session (times/dates will be confirmed closer to the time); Agree to complete scheduled training commitments (times/dates will be confirmed closer to the time); City Operations Assistant Team: Sport & Venue Operations Reports to: LOC Sport & Venue Operations Manager Time Commitment: This role will require shifts between 15 February 2023 and 19 February 2023. Shift schedules will be released closer to Bathurst23. Role Overview: The Sport & Venue Operations team will be based out of the competition venue, Charles Sturt University & Rydges Hotel. As a City Operations Assistant, you will light up Bathurst with World Cross Country 2023 information and activations. Tasks may include the set- up, delivery & pack down of city-based activations, engaging with community groups and providing operational & administrative support. Role Requirements: Be at least 18 years old at the time of application; Be available prior to Bathurst23; Read and consent to the WA World Cross Country Championships 2023 Volunteer Program Terms and Conditions and Privacy Policy; Consent to undertake and successfully complete Security Background Check(s); Have confirmed accommodation and ability to get to/from the venue; Be available to attend an online volunteer training session (times/dates will be confirmed closer to the time); Agree to complete scheduled training commitments (times/dates will be confirmed closer to the time); Technology Technology Assistant Team: Technology Reports to: LOC Technology Manager Time Commitment: This role will require shifts between 15 February 2023 and 19 February 2023. Shift schedules will be released closer to Bathurst23. Role Overview: The Technology Team will be based out of the competition venue and Rydges Hotel. As a Technology Assistant, you will provide support to the site-wide technology team, ensuring all stakeholders are provided with required equipment. Tasks may include logistics coordination of equipment and materials, assisting with the ‘fit-out’ of the competition venue, and providing general administrative assistance to the technology team. Role Requirements: Be at least 18 years old at the time of application; Be available prior to Bathurst23; Read and consent to the WA World Cross Country Championships 2023 Volunteer Program Terms and Conditions and Privacy Policy; Consent to undertake and successfully complete Security Background Check(s); Have confirmed accommodation and ability to get to/from the venue; Be available to attend an online volunteer training session (times/dates will be confirmed closer to the time); Agree to complete scheduled training commitments (times/dates will be confirmed closer to the time); Traffic Services Traffic Management Assistant Team: Traffic Management Reports to: LOC Venue & Operations Manager Time Commitment: This role will require shifts between 15 February 2023 and 19 February 2023. Shift schedules will be released closer to Bathurst23. Role Overview: The Traffic Management team will be based out of the competition venue. As a Traffic Management Assistant, you will ensure that the site has safe and efficient traffic management service delivered. Tasks may include assisting spectators with parking throughout the venue, providing a seamless experience to VVIP & VIP arrivals, as well as managing site-wide traffic marshalling points. Role Requirements: Be at least 18 years old at the time of application; Be available prior to Bathurst23; Read and consent to the WA World Cross Country Championships 2023 Volunteer Program Terms and Conditions and Privacy Policy; Consent to undertake and successfully complete Security Background Check(s); Have confirmed accommodation and ability to get to/from the venue; Be available to attend an online volunteer training session (times/dates will be confirmed closer to the time); Agree to complete scheduled training commitments (times/dates will be confirmed closer to the time); Transport Transport Assistant Team: Transport Reports to: LOC Event Services Manager Time Commitment: This role will require shifts between 14 February 2023 and 20 February 2023. Shift schedules will be released closer to Bathurst23. Role Overview: The Transport Team will operate out of the competition venue, Rydges Hotel, Charles Sturt University and Sydney International Airport. As a Transport Assistant, you will help Bathurst23 transport & coordinate all athletes, VVIP’s & VIP’s and staff. Tasks may include managing the transport centre & schedule, alongside driving of athletes, team members, WA & LOC family and VVIP’s & VIP’s. Role Requirements: Be at least 18 years old at the time of application; Be available prior to Bathurst23; Read and consent to the WA World Cross Country Championships 2023 Volunteer Program Terms and Conditions and Privacy Policy; Consent to undertake and successfully complete Security Background Check(s); Have confirmed accommodation and ability to get to/from the venue; Be available to attend an online volunteer training session (times/dates will be confirmed closer to the time); Agree to complete scheduled training commitments (times/dates will be confirmed closer to the time); Workforce Workforce Assistant Team: Workforce Reports to: LOC Workforce Manager Time Commitment: This role will require shifts between 14 February 2023 and 20 February 2023. Shift schedules will be released closer to Bathurst23. Role Overview: The Workforce Team will operate out of the competition venue & Rydges Hotel & Charles Sturt University. As a Workforce Assistant, you will ensure that all volunteers are armed with the necessary resources & skills to best perform their role. Tasks may include developing the schedule for specific volunteer areas, management of volunteers and assisting volunteers with any queries & enquiries. Role Requirements: Be at least 18 years old at the time of application; Be available prior to Bathurst23; Read and consent to the WA World Cross Country Championships 2023 Volunteer Program Terms and Conditions and Privacy Policy; Consent to undertake and successfully complete Security Background Check(s); Have confirmed accommodation and ability to get to/from the venue; Be available to attend an online volunteer training session (times/dates will be confirmed closer to the time); Agree to complete scheduled training commitments (times/dates will be confirmed closer to the time); Accreditation Assistant Team: Workforce Reports to: LOC Workforce Manager Time Commitment: This role will require shifts between 14 February 2023 and 20 February 2023. Shift schedules will be released closer to Bathurst23. Role Overview: The Workforce Team will operate out of the competition venue, Rydges Hotel & Charles Sturt University. As an Accreditation Assistant, you will ensure all stakeholders of Bathurst23 are provided with their accreditation and have a firm understanding of the accreditation rules. Tasks may include the printing, allocation & logistics of accreditation cards, in addition to assisting teams, media & management with any accreditation enquiries. Role Requirements: Be at least 18 years old at the time of application; Be available prior to Bathurst23; Read and consent to the WA World Cross Country Championships 2023 Volunteer Program Terms and Conditions and Privacy Policy; Consent to undertake and successfully complete Security Background Check(s); Have confirmed accommodation and ability to get to/from the venue; Be available to attend an online volunteer training session (times/dates will be confirmed closer to the time); Agree to complete scheduled training commitments (times/dates will be confirmed closer to the time);
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