Isolation in Luxury AT THE RITZ-CARLTON, GRAND CAYMAN GENUINE CARE & SAFETY Upon returning to the Cayman Islands, retreat into a world of luxury and wellbeing during the government mandated transition period. Enjoy a unique offering in one of our Resort Tower accommodations with every detail thoroughly planned out for you to ensure a seamless stay. Through a customized premium program developed for this unique circumstance, our associates will enliven your stay with the finest and legendary personalized service of The Ritz-Carlton. Allow our Ladies and Gentlemen to provide a warm and relaxed stay with their characteristic genuine care and comfort. 16 PACKAGE NIGHTS INCLUSIONS • Overnight accommodations for 16 nights • Transportation from the airport to The Ritz-Carlton, Grand Cayman • Comprehensive meal plan with three (3) meal presentations per day • Convenient testing at the resort • Enhanced services for an enjoyable stay ENHANCED SANITATION PROCEDURES In addition to uncompromising levels of cleanliness, the resort has assigned a dedicated team for the program with specialized training and certification in sanitation and social distancing protocols specific to the isolation services. Preparation of Your Accommodations • Enhanced cleanliness and sanitation protocols, includ- ing electro-static sprayer • Personal protection kit provided • Complete clean and change of air filtration in room Arrival • Private transportation arrangements following proper social distancing and sanitization measures • Pre-arrival check-in and mobile key through Marriott Bonvoy app In Room Dining • Dedicated chefs and sanitation team to prepare daily menus • Touchless menu provided to access via QR code Amenities and Services • Contact-less protocols implemented for all service requests • Specific protocols in place for all service deliveries • Package delivery following sanitization protocols • Additional medical services available upon request (additional fee applies) CULINARY EXPERIENCES The exceptional Ritz-Carlton chefs have prepared a menu with three presentations per day. The menu includes a weekly rotation including various selections for breakfast, lunch and dinner. • Dietary preferences and restrictions accommodated upon request • Additional food and beverage options available upon request at additional charge RESORT TOWER ACCOMMODATIONS Garden/Resort View Guest Rooms All rooms feature a private balcony overlooking the Great Lawn garden or Harbour Pool and offer access to streaming services in guest room TVs Size: 480 SQ FT | 45 SQ M • Choice of King Bed or two Queen Beds • Bathroom fixture including separate bathtub and shower 16-NIGHT STAY: • Spa-inspired bathrobes for each guest Single Occupancy • Exclusive Asprey bath amenities KYD $9,000 • Goose down and non-allergenic pillows and feather duvets Double Occupancy • Business desk KYD $11,500 • Nespresso Coffee Machine • All rooms are non-smoking Additional tax and 10% • Connecting rooms available upon request gratuity will be added. Entertainment • Large-screen flat-panel HD TV Tax does not apply • Access to streaming services for Cayman Islands’ residents. Harbour Suite All rooms feature two private terraces overlooking the Harbour Club lagoon, a separate living area and offer access to streaming services in guest room TVs Size: 960 SQ FT | 90 SQ M • Luxurious King Bed for ultimate comfort • Bathroom fixture including separate bathtub 16-NIGHT STAY: and shower Single Occupancy • One and a half bathrooms KYD $13,000 • Spa-inspired bathrobes for each guest • Exclusive Asprey bath amenities Double Occupancy • Goose down and non-allergenic pillows and feather duvets KYD $15,500 • Business desk • Nespresso coffee maker Additional tax and 10% • Connecting rooms available upon request gratuity will be added. Entertainment Tax does not apply • Large screen flat panel HD Smart TV for Cayman Islands’ • Bose home theater residents. • Access to streaming services *Billing will be reflected in USD at exchange rate of 1:1.25 PRE-ARRIVAL Before you arrive, a Guest Relations agent will be in contact to share the most recent information about local regulations related to COVID-19 shelter-in-place and isolation regula- tions established by the Cayman Islands Government and the retreat protocols at The Ritz-Carlton, Grand Cayman. • Our staff will inquire about your preferences and infor- mation to personalize your stay • Early check-in on Marriott Bonvoy mobile app for key- less entry ARRIVAL PROCESS • Greeting upon arrival by our Destination Services team • Private transportation • Escort through private entrance DURING ISOLATION • All requests will be handled on a no-contact basis • Delivery services will be left outside guest room door In-Room Dining • Food will be delivered on a table with serve-ware and all items thoroughly sanitized and with proper coverings • Table will be placed outside the room door for delivery and removal Housekeeping Services • Service provided every four days while guest is outside the room • Amenities will be replenished daily • Fresh linen available upon request and used linen collect- ed outside of the door • For garbage removal, sealed bag must be placed outside the door for collection • Attendants will wear full PPE at all times during service Activities • A fitness kit and online resources will be provided to exercise in room • Outdoor walks allowed only on the Great Lawn alone or with members of the same travel group only • Personalized virtual activities to join from the comfort of your room including yoga, mixology classes, skincare and more END OF ISOLATION PERIOD At the end of the mandated 14-day isolation period, testing will be conducted by a medical authority and results will be available within 1-2 days • In the case of a positive result, isolation will be extended until advised by medical authorities. Rate for additional nights will be pro-rated • Pro-rated fee for additional nights (rate per night): Garden/Resort View Guest Room Single occupancy: KYD $600 Double occupancy: KYD $700 Harbour Suite Single occupancy: KYD $800 Double occupancy: KYD $1,000 PLANNING YOUR UPCOMING STAY We look forward to welcome you and provide a comforting stay during these challenging times. Our Ladies and Gentlemen are committed in ensuring no de- tail is overlooked for a seamless process and memorable stay under the special circumstances. For additional information or to book a reservation, please contact caymanguestrelationsdl@ritzcarlton.com or call (345) 943-9000. RITZCARLTON.COM/GRANDCAYMAN
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