Techniques to Use If You Can’t Send Usage Data in QuickBooks There are times when you can’t send usage data in QuickBooks , which might interrupt the payroll connection with the online service. Multiple factors, including incorrect date and time settings, internet connectivity issues, an invalid security certificate, and more, can trigger it. Additionally, it may happen if you are trying to send payroll in multi-user mode. To help you resolve these issues, we have conducted in-depth research on the problem and provided practical solutions. Take a long jump into the page and gain useful insights from it. However, we advise you to consult a professional and get the usage data issue fixed by experts. Give a call to 1-855-888-3080 and talk to a QB Pro Advisor. Why You Are Unable to Send Usage Data in QB If you are unable to send usage data in QuickBooks Desktop, it can be due to the following reasons. Let’s have a look at each: It can be due to an incorrect time zone on your computer. This can happen if there are issues with the paychecks that have already been sent to Intuit. It is because you have an accountant’s copy created. An invalid security certificate can also cause this. This can also happen if you are trying to send data in multi-user mode. A wrong internet connection can also trigger the problem. Different Methods to Overcome the Can’t Send Usage Data in QuickBooks We have multiple solutions to address this problem, but in the segment we discussed some of them. Let's see how to implement those methods: Method 1: Verify the system's date and time For the very first step, you need to right-click on the Start menu. Choose Settings. Click on Time & Language. In the date and time window, choose the Date & Time tab. Hover over the Change date and time window, and choose Change. Set the correct date and time, and click on Change. Double-click on the notification area to see if the date and time have been set correctly. Method 2: Delete and recreate paychecks that are online to send Go to the Edit tab. Choose Find and move to the Advanced tab. Hover over the Choose Filter section. Click on Detail Level from the Filter list. Choose Summer Only. Move back to the Filter list. Swipe down and select Online Status. Tap on Online to Send. Ensure that you print a copy of the paychecks and then delete them. When you delete the paychecks, try to send zero payroll or usage data again. If successful, you can recreate the paychecks. Method 3: Try running the browser in private mode Microsoft Edge – Ctrl + Shift + P Google Chrome – Ctrl + Shift + N Mozilla Firefox – Ctrl + Shift + P Safari – Command + Shift + N Summing It Up In this blog, we have briefly highlighted the reason why you can't send usage data in QuickBooks . Along with this, we have also covered a segment including a couple of solutions that can help you resolve this problem. If you are still stuck with the problem, give a call to 1-855-888-3080 and get connected with their QB expert.