INDIA · GLOBAL CAPABILITY CENTERS Global Capability Center Building Scalable, Innovation-Driven Global Operations in India Explore our Global Capability Center guide for global enterprises in India. UNDERSTANDING GCCS FOR GLOBAL ENTERPRISES A GCC gives global enterprises technology, talent, and delivery capacity in India. A Global Capability Center connects global headquarters with an Indian GCC for technology, innovation, specialized talent, and business process capabilities. GLOBAL HEADQUARTERS Strategy and governance Sets direction, standards, and enterprise priorities. GCC IN INDIA Global Capability Center Houses the teams for technology, innovation, business operations, and global delivery. OPERATING PARTNER Partner-led execution support Supports setup, operations, talent, and scaling from strategy through long- term growth. Direction flows from headquarters to the GCC; execution support flows back to it. Best GCC enabler in india 2 WHY INDIA Global companies build GCCs in India for talent, technology, and scale. Access skilled professionals, technology and innovation capabilities, and scalable operations that support global delivery and business transformation. TALENT Skilled talent pool Access the capabilities needed to support global priorities. INNOVATION Technology and innovation Build on technology ecosystems and innovation capabilities. SCALE Scalable operations Expand capability while improving operational efficiency. Capability built for global delivery. Best GCC enabler in india 3 STRATEGIC PLANNING BEFORE SETUP Plan objectives, capabilities, location, talent, and governance before setup begins. Build your plan for a Global Capability Center in India with clear control and governance. Business objectives and capabilities Location and talent Operating models and governance Infrastructure and implementation Technology and scaling readiness Best GCC enabler in india 4 FLEXIBLE OPERATING MODELS COPO, BOT, and FLEXI fit different control and growth goals. Compare each model by control, requirements, investment, and growth plans. Criterion COPO BOT FLEXI Model Company-Owned, Partner- Operated Build-Operate-Transfer Adaptive operating model Control Enterprise retains ownership and direction Partner-led build with a planned transfer Shared and adjusted as needs change Requirements Agreed scope, service levels, and governance Capability build plan and transfer criteria Terms that adjust as needs evolve Investment Enterprise carries ownership investment Transfer terms agreed in advance Scaled up or down with business needs Growth objective Stable, long-term capability A deliberate path to full ownership Growth while ambition is still evolving Best GCC enabler in india 5 GCC SETUP AND IMPLEMENTATION Five stages take a Global Capability Center from business strategy to live operations. 01 Business strategy and feasibility 02 Location and model assessment 03 Infrastructure and operational setup 04 Recruitment and workforce planning 05 Launch and ongoing management Best GCC enabler in india 6 TALENT AND OPERATIONAL EXCELLENCE Skilled talent and disciplined operations make a GCC perform. Build specialized teams and governed delivery processes for your Global Capability Center TALENT Skilled talent pool Specialized professionals for technology, innovation, and business process capabilities. OPERATIONS Operational excellence Clear service levels, governance, and continuous improvement across global delivery. Results depend on agreed scope and execution; no outcome is guaranteed. Best GCC enabler in india 7 TECHNOLOGY-ENABLED TRANSFORMATION AI-first, cloud, and automation capabilities designed into every GCC. Cloud transformation AI-first GCC capabilities Agentic AI and automation Digital Centers of Excellence Technology-led process improvement Delivered through a Global Capability Center model. Best GCC enabler in india 8 SCALING AND OPTIMIZING OPERATIONS Operations evolve as the GCC scales and priorities change. Aligned capabilities, governance, processes, innovation, evolving teams, and HQ alignment. Workforce development Governance and oversight Aligned processes Continuous improvement Evolving teams and HQ alignment Best GCC enabler in india 9 THE NEXT DECISION Build Your Global Capability Center in India Plan, establish, and scale your Global Capability Center with a strategic partner. Inductus · inductusgcc.com