WELCOME TO CERVINIA Here’s some essential info to get you ready for the mountain STILL NEED TO ORGANISE YOUR SKI EXTRAS ? O ur expert team can help you sort your lift passes, equipment hire and ski /snowboard lessons so you’re all set for your first day on the slopes Check where to find us on our Ski Explorer app, and w hen you arrive in your resort, just let us know what you’d like to book – we’ll do the rest. YOUR LIFT PASS If you’ve pre - booked your lift pass with Crystal , it’ll be in your ‘welcome to the mountain’ pack. You can use your l ift passes from Monday If you’ve not booked one yet, you can see the different types available below It's important to take a photo of your lift pass in case you lose it. If you have the lift pass number, you'll pay the lift pass office 10% of the total lift pass price and €2 .00 for the keycard, you won't need to buy a whole new one. Lift p ass What’s i ncluded? We recommend Cervinia 6 - day local lift pass Access to Cervinia, Valtournenche, Chamois and Torgnon ski areas or 1 - 2 days in another resort in Valle d'Aosta. Just right if it’s your first time on the slopes, or you aren’t sure how much time you’ll spend on the mountain. If you decide you want to explore Zermatt, you can upgrade it at the lift pass office for an extra cost per day. International 6 - day area lift pass Access to Cervinia, Valtournenche, Chamois, Torgnon and Zermatt. Perfect if you’re keen to explore different resorts and for the rare opportunity to explore two countries in one holiday. YOUR EQUIPMENT If you’ve pre - booked your equipment with Crystal, you can head straight to your hire shop (details below). Just tell them your name and that you’ve booked with Crystal to get your gear. Your h ire s hop : Skicool. It is just across the road from your hotel. Opening t imes: 8 am - 12pm & 3 - 7pm. You can collect your equipment after 3pm. If you arrive before the hire shops close, it’s worth going to pick up your equipment the same day . You can still go the next day, but give yourself some extra time in case it’s busy. And r emember , you’ll need to wear ski socks if you’re hiring boots , and you’ll need to take your own boots with you if you’re just hiring skis or a snow board. N ot sure what equipment you ’ ll need ? W e recommend standard if you’re a beginner getting used to the slopes, or you ’re a more advanced skier wanting to take it easy If you’ve got more experience and are looking to improve your existing skills , you should go for intermediate equipment A nd advanced is best for experienced skiers who want to use more recent, high - performance equipment. SKI OR BOARD SCHOOL Booking on to ski or snowboard school is the best way to learn and practise your technique . Here in Cervinia , we work with Ride’Em Their uniform is red with 'Banca' written in white on the back. If you’ve pre - booked lessons with Crystal , we will be handing out the vouchers at the meeting point on the first morning of ski school. Ski school m eeting p oint : Plan Maison. Plan Maison is at the top of the cable car/ gondola. Take the hotel shuttle to the gondola/ cable car parking lot or w alk down towards the church, then follow the road around the bend, take the stairs for a shortcut. Continue to follow the road around the corner to the elevator. You can take either the cable car or the gondola to the meeting point. Remember it is about a 15 - minute walk so please leave in plenty of time. Arrive at : 9:30am on Day 1 We recommend aiming to arrive at least 15 minutes before the official meeting time Ski school will begin at 10am. If you still need to book your lessons , your Crystal R ep can help. Just let them know if you ’ re interested , and we ’ll sort the rest. HOW DO I GET TO THE SLOPES? The nearest lift to your hotel is the Cretaz chairlift. To get there, walk towards the church, go onto the Main Street and cross the bridge I mmediately turn right, cross the foot bridge and you will see the chairlift ahead of you. CRYSTAL ACTIVITIES AND APRÉS - SKI EVENTS To find out about the Crystal Activities and Après - sk i e vents available in your resort, go to the Ski Explorer App, speak to your rep at the Welcome Meeting or call us anytime. WHERE TO FIND YOUR CRYSTAL TEAM To see where to find your Crystal R ep, go to the Ski Explorer App, then ‘Trip’ section, under ‘Meet the Teams’. Come and see us for a chat or to ask any questions on where to ski and things to do in Cervinia You can also join us at our Crystal w elcome meeting where we’ll give you a 15 - minute intro to Cervinia , including personal recommendations on making the most out of your time here. And if you need help at any other time , you can call us 24/7 using one of the below numbers: +44 203 830 32 48 (UK) | +353 191 242 68 (IRE) S ee you on the slopes Your Crystal Team