Diya Bhandari Mumbai, India | P: +91 8655711521 | diya.bhandari239@gmail.com View Portfolio EDUCATION UNITEDWORLD INSTITUTE OF DESIGN (UID) Gandhinagar, Gujarat Bachelor of Design (B.Des) Jul 2020 - May 2024 Major in Interaction Design Cumulative GPA: 9/10 RAJHANS VIDYALAYA Mumbai, Maharashtra Science and Maths, Higher Secondary Education Apr 2018 - May 2020 WORK EXPERIENCE DELOITTE USI Mumbai, Maharashtra Design Analyst Jul 2024 – present ● Designed user interfaces and improved experiences for government child welfare portals for both workers and customers, in two U.S. states, making it easier for caseworkers and families to access services. ● Redesign of the child welfare portals not only enhanced the experience but reduced their 3-hour work effort to just 1 hour, resulting in 65% efficiency and a greater impact. ● Contributed to firm-wide events and supported business RFPs, helping to strengthen Deloitte’s design community and promote design thinking in our strategy and project work. ● Worked across multiple platforms, including mobile apps, websites, and SAP/SAAS based products ● Contributed to and led end-to-end UX design for products, from user research to high-fidelity prototypes and usability testing. ● Led an impactful presentation for a product built to the design community across the country. ● Supported developers with a systematic hand-off and delivery of the designs. ● Experimented with Claude Code for a POC project. ● Worked in domains like healthcare and education. ● Hosted and managed refreshing design events and games to encourage and engage the studio. PINEAPPLE DESIGN Mumbai, Maharashtra Product Design Intern Dec 2023 – Apr 2024 ● Tackled a product from the Fintech domain. ● Contributed to an end-to-end design of a complex GST compliance software for large enterprises, prioritizing streamlined workflows. ● Focused on automating the GST filing procedure to reduce the user effort. PHIONIKE DESIGN-TECH STUDIO Mumbai, Maharashtra User Experience Design Intern Jun 2023 – Oct 2023 ● Collaborated with the Royal College of Arts, London to design a plugin that supported Israeli immigrants in the UK, contributing to a meaningful project with societal impact. ● The tool later received an Honorable Mention at Service Design Network's SDGN'23 Royale Cheese Innovations Ahmedabad, Gujarat Product Design Intern Dec 2022 – May 2023 ● Designed user flows for an accounting software platform tailored for accountants and small-to-medium businesses (SMBs), improving usability and operational efficiency. ● Assisted in launching a fashion e-commerce brand on Shopify by managing backend configurations, storefront setup, and operational workflows. ACHIEVEMENTS ● Recognized with 4 Spot Awards at Deloitte for outstanding work and efforts in projects and firm initiatives. ● Research Paper accepted in ICord’25 Conference and published in book: Responsible and Resilient Design for Society, Volume 6 Bhandari, D., Biswas, S. (2025). “Human-Centric Built Environments: Retrofitting Technology and UX Design in Architectural Paradigms”. In: Chakrabarti, A., Singh, V., Onkar, P.S., Shahid, M. (eds) Responsible and Resilient Design for Society, Volume 6. ICoRD 2025. Lecture Notes in Mechanical Engineering. Springer, Singapore. DOI: https://doi.org/10.1007/978-981-96-5503-8_42 ● Research Paper published in book: Design Research & Case Studies Bhandari, Diya (2024) “Chapter 15: Identi fi cation of the Issues related to navigating and locating the seats in a dark movie Theatre." In Design Research Case Studies: A Guide to Design Students to Understand Research, edited by Dr. Arunachalam Muthiah, Dr. Kishor Bhanushali, and Dr. Arunita Paul, pg. 03-22. Rajkot, Gujarat: Vedant- Publisher. DOI: doi.org/10.58213/iaar003 ● Created a POC of an Augmented Reality App for Interior Styling, which was presented and recognized at the College Fest. SKILLS Industry Knowledge: User Experience, User Interface, Research, Interaction Design, Prototyping, Micro-interactions, AI Experience Design, Prompt Engineering Soft Skills: Creativity, Problem Solving, Critical Thinking, Adaptability, Empathy, Collaboration, Leadership Tools: Figma(+Figma Make, Figjam), Miro, Claude Tools, Adobe Creative Cloud, AI tools(Stitch, Lovable), Shopify