A Course of Action If QuickBooks Crashes When Opening At times, QuickBooks crashes when opening or executing any tasks. The reasons why it freezes or becomes unresponsive are a damaged Windows Operating System, a damaged company file, or a virus attack. Moreover, this may also happen if the application itself is outdated. To help you eliminate this issue, we have come up with easy solutions in the blog. Take a long into it and implore the segments mentioned. If you failed to resolve the QB crashing issue, don’t hesitate to consult a professional. Give a call to 1-855-888-3080 and talk to our certified QB expert. Potential Reasons Why QB Start Crashing When Opening The following are some reasons that might be responsible for QuickBooks crashing when opening. One reason that may cause a QB crash is a damaged company file. It can be due to improper installation of the QB application. A virus or malware attack may cause QB to crash. It might be due to a damaged Windows Operating System. An outdated QB application can be responsible for why it keeps crashing. 4 Methods to Implement If QuickBooks Crashes When Opening After you have understood the factors that might be causing QB to crash, let’s move to the troubleshooting procedure. Let’s see what the solutions are: Solution 1: Update the QB application Go to the Help menu. Choose Update QuickBooks Desktop. Click on Update Now. Pick the Get Updates option. Close QB and restart the computer. Solution 2: Run QB Install Diagnostic Tool Open QB Tool Hub. Choose Program Problems. Click on QuickBooks Connection Diagnostic Tool and let it run. This process might take up to 20 minutes. After the tool completes the diagnosis, restart your computer. Open QB again. Solution 3: Rename the QBWUSER.ini file Exit QB application. Then, you need to launch the folder where you keep your QBWUSER.ini file. The path of the file is: C:\Users[Your user name]\AppData\Local\Intuit\QuickBooks [year] If you are unable to get this folder, you need to enable hidden files and folders. Right-click on the QBWUSER.ini file. Choose Rename. Add .old at the end of the file name. It may look like QBWUSER.ini.old. Here, you need to rename the EntitlementDataStore.ecml file. Open the Run window. Paste C:\ProgramData\Intuit\Entitlement Client\v8 in the search box. Hit Enter. You will see the EntitlementDataStore.ecml file. Right-click on the file. Choose Rename and add old at the end of the file name, which will look like EntitlementDataStore.ecml.OLD. Restart the QB application. See if you are able to open QB after renaming QBWUSER.ini or EntitlementDataStore.ecml file. Solution 4: Repair the QB program Initiate the process by rebooting the computer. Now, launch the Start menu. Search for the Control Panel and open it. Choose Program and Features. Click on Uninstall a Program. If you can’t find the Programs and Features option, move to the next step. Hover over the programs list. Choose QuickBooks. Click on Uninstall/Change. Tap Continue. Choose Repair. Click Next and wait for the tool to diagnose. When it is done, choose Finish. Wrapping It Up We hope that the blog is enough to elaborate on why QuickBooks crashes when opening Moreover, this also uncovers the solutions that you can use in this situation. If you don’t want to do it on your own, give a call to 1-855-888-3080 and talk to a QB advisor.