Supply and Installation of PoS Systems LOCATION COVERAGE Tillmax Group founded in 2004 in UK and started its business in marketing Point of Sales Systems and its peripherals such as Barcode Scanners, POS Printers, Barcode Printers, Magnetic card readers, Mobile POS machines, Blue tooth printers, KIOSKs, etc. Tillmax has introduced their POS System / Solutions to help Hospitality , Retail & Fast Food sector owners to transform their business process more smart and efficient. Tillmax planned to spread its wings overseas and opened up a full-fledged branch to mark its presence in Sri Lanka through subsidiary route. Tillmax (Private) Limited registered in business in 2008 and commenced operations in 2018. Tillmax is practicing towards successful plan and holds the exclusivity for world’s renowned brands in the South Asia Region for Point of Sales machines, POS Peripherals and POS System/solution. Our products feature the best in class hardware and software with integration. While the Company’s success in selling Point of Sales Systems, the concept of core competencies developed into products such as Thermal Paper Rolls and Scales. To achieve higher productivity in the new business venture of Thermal Paper Rolls, Tillmax Industries (Pvt) Ltd emerged in 2020. Its successful and leveraged within its new business to cater the sectors such as Hospitality, Retail, Banking, Gaming and Government i.e. Lanka Sathosa, Ceylon Transport Board, Ministry of Highways, etc. Rollax Thermal Papers (Pvt) Ltd emerged in 2022 to drive sales within the global market which covers all relevant exceptions and proposed handling strategies to approach individual countries. We are strategically located at Piliyandala, SRI Lankan and housed spaciously, comprising the Showroom, Office, Storage and the workshop. TILLMAX is not confined to the physical location as we are ready on-call to meet the clients and covers all areas in Sri Lanka. - 2 - www.tillmax.lk *T&C Applied BUSINESSES WE SUPPORT D Supermarkets D Pharmacies D Shops & Shopping Centers D Fruit & Veg Shops D Cash & Carry D Warehouses D Health & Beauty Salon D Convenience & Grocery D Services D E-Commerce D Restaurants D Bars & Pubs D Night Clubs D Cafes D Delicatessen D Hotels D Dessert Parlours D Schools & Universities D Stadium & Theaters D Members Clubs D Takeaway Outlets D Pizza Shops D Mobile Fast Food Outlets D Prepared Foods D Venues & Events D Burger Shops D Street Foods D Ice Cream Shops D Asian Foods D Juice Bars We own a qualified team of POS engineers and technicians with experience in the field having exposure to diversified range of clients. Our technical team is constantly improving their expertise through technology-based training and CPD (Continuous Professional Development). This helps improve our staff to cope with latest products added to the line. Casio as our main principals in product supply, we are always at an advantageous situation in providing latest technology to the end user and OKPOS also provides us continuous technical support together with training opportunities our staff to cope with problem shooting. We have a record of minimum response time and our dedicated Technical Team is always prepared to minimize technical break down situations and is ready to support at any time of your business operation to tackle those problems. We firmly believe that our strength in problem shooting with the support of the OKPOS together with extensive experience in break down situations is a distinctive advantage for us to work as one of the most reliable Technical Teams in UK & Sri Lanka for PoS systems. RETAIL HOSPITALITY FAST FOOD TECHNICAL EXPERTISE TECHNICAL SUPPORT - 3 - www.tillmax.lk *T&C Applied OUR COMPANIES QUALITY COMES FIRST OUR PRINCIPALS TILLMAX has a passion for quality and spare no moment to ensure that our customers get the best possible service. We understand that each business is unique and therefore we are equipped with tailor-made solutions to match different business requirements. We are committed to use expertise in the trade with a view to serving clients of different walks using latest technology and quality service that could make a significant difference in your business. TILLMAX has been appointed as exclusive agents for the territory of South Asia for world’s renowned brands such as BST, Aures, ICR Touch, P2C, Sunmi, Newland, CAS, Dibal, Puloon, Winpal, Yoko, Milestone, Datecs, V max, Sam 4S, My E PoS, OK PoS products to provide an integrated service to our valuble customers. - 4 - www.tillmax.lk *T&C Applied OUR PROCESS Discuss your requirements. Identify how our system can benefit your business. A bespoke system is created by TILLMAX specialists. Customisation will follow your exact specifications. A bespoke solution is demonstrated. Demo will be based on your business. Next, choose from flexible payment options. Either buy, rent or lease. Once payment options are chosen, You can agree installation date at your premisses. Your system is then built in our workshop, and your, products loaded onto your system by our fully trained staff. Your system will be setup by our expert installers. And then conduct training at your business location You can now start using your new EPOS system. 24x7 Support team will help when you need them. CONTACT TILLMAX DEVELOP BESPOKE SOLUTION CONDUCT DEMO AGREE A PAYMENT OPTION AGREE DELIVERY DATES BUILD THE SYSTEM INSTALL AND TRAIN START SUPPORT TILLMAX has adopted a very sound and efficient technical assistance programme from the confirmation of the installation and deliver the expected result by a dedicated technical team. Steps we take to install and run an PoS system could be illustrated as follows. Our after sales services also entail complete technical support and we ensure a minimum response time of 2 hours, in any minor or major break down. Our engineers are contactable, round- the-clock, through our emergency help line. We also provide online technical support in order to shootout any operational problems, enabling the businesses are run without any interruption. INSTALLATION PROGRAMME AFTER SALES SERVICE • Confirmation of the order with customer requirements • Programming -Tailor made to meet the customer requirements • Cabling and Installation • Additional programming by Programmers at the customer’s site • Problem solving • Training the staff • Follow Up • Further Training • Continuous 24/7 technical Support - 5 - www.tillmax.lk *T&C Applied - 6 - www.tillmax.lk * T&C Applied POS SOLUTION FOR RETAIL SECTOR Tillmax Retail PoS solution to enhance business in a supermarket, boutique independent or busy book shop. We are confident that our Retail Software is the most Reliable EPoS systems of it’s kind on the market. Our software developers has over 20 years of experience in developing and supplying PoS. Our Till systems can be adapted to your businesses from a single Touch Screen PoS System in a Small shop to a multi-site business, operating many tills. D Software With Life time License D Shelf Edge labels D Stock Management D Special Reports D PLU Search D Multi Branch D Whole seller link D Scales Integration D CCTV connectivity D Accounting System D Chip & Pin Integration D Hand Held Stock Gun D Foreign character sets D Mix & Match / Multi buy D Suspend and Resume Sales D Barcode and item predictions D 2nd Screen link for Advertising D Over 40,000 pre-loaded Products D Customer Accounts / Loyalty Cards D Prompt Messages including Age restrictions / Offers IMPORTANT FEATURES OF OUR POS SYSTEM - 7 - www.tillmax.lk *T&C Applied - 8 - www.tillmax.lk * T&C Applied POS SOLUTION FOR HOSPITALITY SECTOR There are many benefits with PoS system as flexible & feature rich TILLMAX range of products for HOSPITALITY D Easy programming & Product maintenance D Online Ordering and Reservation D Advertising screens D Hand Held Oder Taking D Chip & Pin / Contactless integration D Split Tables /Bills D Multi lingual, multi currency D In Built product promotions D Stock monitoring & sale restrictions D Real time status display for tables D Table analysis Reporting D Encourage staff to upsell D 100% Reliable D Orderman Intergration D Order collection monitor D Customer accounts / Loyalty Cards D Zapper Interface Next Gen D Discounts by percentage Or by value D Barcode scanning D Caller ID customer Identification D In built data and configuration backup D Happy hour with scheduled price changing D Automatically prompt staff for food choices D Attendance & time management for employees D Secure with a range of operator sign on options D Heavily customisable on look, layout and functionality D Kitchen printing including alternative text in the kitchen D Green-Low power consumption with in built power saving features D Graphical table management system with online table reservations D Deal with set menus with ease including Set Menus / Party Menus / Seasonal Menus IMPORTANT FEATURES OF OUR POS SYSTEM - 9 - www.tillmax.lk *T&C Applied - 10 - www.tillmax.lk * T&C Applied POS SOLUTION FOR FAST-FOOD SECTOR Fast food Industry is a one of the major trade in the modern world. TILLMAX has covered this section with our reliable PoS systems with 100% Reliable, Customer satisfaction solution. D Caller ID / Post code searches D Microsoft map point / Google Maps D Hand held order Pad D Intelligent stock control D Multiple price brands D Back up & restore tools D Customer loyalty scheme D Multiple kitchen printers D Table management/ Reservations D Discounts /Split bills D 2nd screen adverting D Touch screen order entry D Staff login & logout option D Touch item in order to Edit or delete D Large easy to read entry buttons D Customized order entry menu D Recall last order with one button touch D Reprint prep tickets & customer receipts D Print Receipts ON /OFF option D Different pricing for delivery products D View orders currently out with drivers D Control cash in delivery driver D Limit Access for sensitive options D Excellent reliability with 99.9% up time D Free Backoffice Software / Supplier management D Designed to be both user friendly & efficient D Inactive & lost customer reports & mailing labels D Quick Price changes from management option D Find open orders by customer name or order number D Kitchen printers /Kitchen Monitor / Order Dispatch Monitor / Kitchen text option IMPORTANT FEATURES OF OUR POS SYSTEM - 11 - www.tillmax.lk *T&C Applied OUR SERVICES After almost 20 years, tens of thousands of installations and simultaneous solution rollouts across multiple markets in tight timeframes. The key features of TILLMAX project management suite include: Our TILLMAX Innovation Team specialise in tailored product design and installation – implementing bespoke technology into various layouts and environments. Many of our customers need help with the logistics and deployment of local, regional and national solutions for their own enterprise–specific challenges. Our TILLMAX Innovation Team specialise in tailored product. design and installation – implementing bespoke technology into various layouts and environments. From our central build and configuration warehouses, we employ industry- leading, lean production processes for pre-building, loading and testing software and/or hardware configurations as required, making them 100% ready for fail safe delivery and installation. Our experienced engineers then manage every aspect of the on-site installation, right up to the point of sign off, so that we are able to seamlessly interface your hardware installation requirements alongside solving any other challenges you might have. Our commitment to problem solving doesn’t stop there either. We can warehouse our customer’s product stock to smooth the rollout schedule and minimise any teething problems. TILLMAX has also pioneered on-site swap-out services – reducing your costs keeping your business up and running 24/7. Put simply your technology solutions are tailored, insured, organised and totally secure, ready to be deployed, as and when you need them. Role mapping and expectations, timeframes and logistics, open, documented communication, and a clear roadmap for moving forward. Full survey and consolidation of all access, infrastructure, networks, positioning, mounting, fixing and related features – a full scope of works for the entire project. Implementation and compliance structured in accordance with crucial quality standards such as ISO900/1 as well as full post-installation surveys for final validations of TILLMAX quality. A full audit trail of project activity that ensures responsibility, action and completion – from initial commencement through to post-project review (and with comprehensive reporting at every stage). PROJECT MANAGEMENT SOLUTION TAILORING PROJECT ASSESSMENT AND PROFILING SITE REVIEWS AND SURVEYS QUALITY STANDARDS WORKFLOW MANAGEMENT DOCUMENTATION - 12 - www.tillmax.lk *T&C Applied Serving the market behaviour of millions of consumers through thousands of installations TILLMAX have a reputation for encyclopedic technological knowledge and truly extensive field experience. Our design, development and manufacture of our acclaimed Cielo range has transformed productivity, increased customer satisfaction and enhanced the experience of all our clients. But crucially, at TILLMAX, we also recognise that certain markets have very specific needs which may require subtle alteration, detailed adjustment or comprehensive re-design of pre-existing products. And that’s why we created the TILLMAX Innovation Team. Our Innovators are the most experienced technology experts in the UK and Sri Lanka. They have the most extensive knowledge. But most of all they are creatives – brave and bold designers and builders of completely unique products to meet utterly original briefs. The process for this fully integrated design and modelling service is actually remarkably simple – informal exploratory discussions around what the customer is trying to achieve, outline their specification and operating model (for feasibility, costings and economies of scale), then production and of course installation. What’s more our design, development and building services are all backed by our own quality management system and by our ISO9001 accreditation, ensuring a distinctive, unique solution that really works. BESPOKE – THE INNOVATORS - 13 - www.tillmax.lk *T&C Applied OUR SERVICES TILLMAX has a systematic approach to handle Public Tenders in Sri Lanka. Tenders usually refer to the process whereby government invite bids for large projects that must be submitted within a finite deadline. There are Standards, Procedures and Guidance for the Procurement in a Tender which complies with National Procurement Law and Regulations. TILLMAX has been successful in Tenders since we possess competence and capability to manage them accordingly from inception to the completion. When goods, works or services are procured, a clear procedure has to be followed to minimize the errors and maximize the benefits of the country. Tender procedures have been evolved and standard procurement procedures are available to provide consistency to the process. The following criteria are identified as the important activities from inception to completion of the process of a tender The vital part of the tender process is Evaluation. Generally the bids will be evaluated in three major areas. i.e. Technical, Financial and Administrative. Generally, the contract should be awarded to the tenderer submitting the lowest bid and the responsive bidder has to sign the agreement with the purchaser providing a performance security. Thereafter the project has to be completed as per the signed agreement. On completion, the certificate of completion will be issued. Thereafter the payment will be released after checking variations and final accounts by authorized officials. TENDER PROCESSING • Project Strategy • Pre-qualifications of tenderers • Invitation to tenders and obtaining tenders • Opening of tenders • Evaluation of tenders • Award of contract • Supervision • Measurements • Variations and valuation • Payments, extensions & claims • Dispute resolution & termination • Completion With almost 20 years experience in the design, development and deployment of customer engagement technology, TILLMAX provides expert consultancy services to help customers with their strategic and operational technology journey. Both technical and practical, our expert insights into staff, customer and user interaction is invaluable and ensures maximum customer engagement, enhanced experience, increased productivity and maximum profitability. Our Consultancy Team is also able to advise on the very latest industry- related trends and technology developments, utilising brand new research into consumer lifestyle and tech-usage. From advanced POS and interactive digital screen solutions through to bespoke kiosk and mobile tablet projects, TILLMAX Consultancy Team are delivering retail landscape- shaping change through clientelling, fast transactions, custom designed solutions and in-store design itself. CONSULTANCY - 14 - www.tillmax.lk *T&C Applied - 15 - www.tillmax.lk * T&C Applied PRODUCT CATEGORIES POS SYSTEMS MOBILE POS KIOSK CASH REGISTERS SELF CHECKOUTS TABLET POS DIGITAL SIGNAGE EXPERIENCE THE INNOVATIVE AND INTEGRATED POS SOLUTIONS THAT TILLMAX OFFERS, COMBINING TOP-TIER HARDWARE AND SOFTWARE. - 16 - www.tillmax.lk *T&C Applied POS SOFTWARE SCALES BARCODE SCANNER CUSTOMER DISPLAY TILL ROLLS AND RIBBONS NOTE COUNTERS HAND HELD DEVICE THERMAL PRINTER CASH DRAWERS BLUETOOTH PRINTER OUR SOFTWARE STREAMLINE YOUR OPERATIONS MAXIMISE PROFITS AND REACH YOUR BUSINESS FULL POTENTIAL. - 17 - www.tillmax.lk *T&C Applied POS SYSTEMS & KIOSK - 18 - www.tillmax.lk *T&C Applied POS SYSTEMS & KIOSK - 19 - www.tillmax.lk *T&C Applied POS SYSTEMS & KIOSK - 20 - www.tillmax.lk *T&C Applied