WELCOME TO PASSO TONALE Here’s some essential info to get you ready for the mountain STILL NEED TO ORGANISE YOUR SKI EXTRAS ? O ur expert team can help you sort your lift passes, equipment hire and ski /snowboard lessons so you’re all set for your first day on the slopes Check where to find us on our Ski Explorer app, and w hen you arrive in your resort, just let us know what you’d like to book – we’ll do the rest. YOUR LIFT PASS If you’ve pre - booked your lift pass with Crystal, it’ll be in your ‘welcome to the mountain’ pack. You can use your lift passes from Sun day. If you’ve not booked one yet, you can see the different types available below. It’s important to take a photo of your lift pass (back and front) in case you lose it. If you have the lift pass number, you’ll just pay the lift pass office an admin fee to replace it, you won’t need to buy a whole new one. Lift pass What’s included? We recommend Pontedilegno - Tonale local lift pass Local Lift Pass coverage: Passo Tonale, Ponte di Legno, Temu, Presena, Just right if it’s your first time on the slopes, or you aren’t sure how much time you’ll spend on the mountain. With the local lift pass you can access the followings: 3 cable cars, 19 chairlifts, 2 ski lifts, 3 skitapis roulants. Combi 1 - area lift pass Area Lift Pass coverage: one day in the following resorts: Madonna di Campiglio, Marilleva, Folgarida, Pejo, Pinzolo, Andalo, Fai della Paganella, Monte Bondone , Folgaria or Lavarone. We strongly recommend this lift pass should you wish to explore different resorts and the wider skiable areas in the Dolomites. YOUR EQUIPMENT If you’ve pre - booked your equipment with Crystal, you can head straight to your hire shop (details below). Just tell them your name and that you’ve booked with Crystal to get your gear. Your hire shop: A ccessible from the outside of the hotel , close to the external hotel bar entrance. Opening times: Open daily 8:30am - 6:30pm If you arrive before the hire shops close, it’s worth going to pick up your equipment the same day . You can still go the next day but give yourself some extra time in case it’s busy. And r emember , you’ll need to wear ski socks if you’re hiring boots , and you’ll need to take your own boots with you if you’re just hiring skis or a snow board. N ot sure what equipment you ’ ll need ? W e recommend standard if you’re a beginner getting used to the slopes, or you ’re a more advanced skier wanting to take it easy If you’ve got more experience and are looking to improve your existing skills , you should go for intermediate equipment A nd advanced is best for experienced skiers who want to use more recent, high - performance equipment. SKI OR BOARD SCHOOL Booking on to ski or snowboard school is the best way to learn and practice your technique. Here in Passo Tonale, we work with Scuola Italiana Sci & SnowBoard – Tonale Presena. Their uniform is turquoise and black. If you’ve pre - booked lessons with Crystal, there’ll be a voucher in your ‘welcome to the mountain’ pack. You’ll need to take this with you to your lesson and give them your name. Ski school meeting point: Raduno number 1 (look out for the Crystal sign), at the bottom of the piste, between Alpe Alta and Giuliana Tube (number 22 and 21 on the piste map). Once out of the hotel walk towards the centre of the village. Arrive at: 3 Day Ski School: Sunday 2 - 4pm, Monday & Tuesday 11am - 1pm 6 Day Ski & Snowboard School: Sunday 2 - 4pm, Monday to Friday 11 - 1pm We recommend aiming to arrive at least 15 minutes before the official meeting time. If you still need to book your lessons, your Crystal Rep can help. Just let us know if you’re interested and we’ll sort the rest. HOW DO I GET TO THE SLOPES? The nearest lift to your hotel is Serodine. Go out of the front of the hotel and up the steps you will find it behind the hotel. CRYSTAL ACTIVITIES AND APRÉS - SKI EVENTS To find out about the Crystal Activities and Après - sk i e vents available in your resort, go to the Ski Explorer App, speak to your rep at the Welcome Meeting or call us anytime. WHERE TO FIND YOUR CRYSTAL TEAM To see where to find your Crystal R ep, go to the Ski Explorer App, then ‘Trip’ section, under ‘Meet the Teams’. Come and see us for a chat or to ask any questions on where to ski and things to do in Passo Tonale You can also join us at our Crystal w elcome meeting where we’ll give you a 15 - minute intro to Passo Tonale , including personal recommendations on making the most out of your time here. And if you need help at any other time , you can call us 24/7 using one of the below numbers: +44 203 830 32 48 (UK) | +353 191 242 68 (IRE) S ee you on the slopes Your Crystal Team