Ministry of National Security Response to request for CCTV Information from Senator Robert Morgan Prepared by: Major Technology Transformation UNIT Date: July 19, 2019 Updated: January 10 2020 with Jam aicaEye spend for 2018 and 2019 Clarendon (May Pen) CCTV System Official ly launched in 2007 with five ( 5 ) CCTV cameras Implemented by : The Ministry of N ational S ecurity and the N ational W orks A gency in c ollaboration with the May Pen Chamber of Commerce YEAR 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 TOTAL CCTV SPEND (J$) $0 $0 $1,821,910 $23,000 $4,759,720 $2,267,610 $15,267,309 $3,842,397 $2,719,958 $16,954,286 $6,335,645 $0 $53,991,834 The May Pen CCTV system launched in 2007 with five ( 5 ) cameras installed by the National Works Agency. Over the subsequent years, the camera system was expanded by an average three (3) cameras per year up to a total of twenty - eight ( 28 ) cameras. As at January 2018, there were 28 cameras providing surveillanc e coverage for May Pen . T hirteen ( 13 ) cameras were marked for replacement as they had either become outdated or a different type of CCTV camera was determined to be best suited for operation at the identified location St Ann (Ocho Rios) CCTV System Official ly l aunch ed in September 2015 with thirty - two ( 32 ) cameras Implemented by : The Ministry of National Security in collaboration with the Tourism Development Product Company/Tourism Enhancement Fund YEAR 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 Total CCTV SPEND (J$) $0 $0 $0 $0 $0 $0 $25,388,473 $67,322,112 $17,212,490 $15,272,557 $12,034,031 $214,360 $ 137,444,023 The construction of the CCTV monitoring centre at the Ocho Rios Police Station and installation of the required networking infrastructure was conducted between December 2013 and June 2014. Members of the JCF were trained and the system became operational in June 2014. In September 2015, the Ocho Rios CCTV system was officially launched with thirty - two (32) cameras Over the subsequent years, n ine (9) additional cameras were installed bringing the total to forty - one (41) cameras Eighteen (18) cameras were marked for replacement as they had either become outdated or a different type of CCTV camera was d etermined to be best suited for operation at the identified location. Manchester (Mandeville) CCTV System Official ly l aunch ed in October 2008 with sixteen (16 ) cameras Implemented by : The Ministry of National Security in collaboration with the Manchester Chamber of Commerce YEAR 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 Total CCTV SPEND (J$) $0 $1,319,422 $5,375,959 $51,443 $6,367,630 $4,094,621 $1,796,938 $958,305 $10,186,815 $3,353,093 $2,652,464 $0 $36,156,690 The Mandeville Police Station was outfitted with the requisite equipment and networking infrastructure in 2008 The Mandeville CCTV system was off icially launched with sixteen (16 ) camer as. F ive (5) additional cameras were installed in the subsequent years ta king the total to twenty - one (21) cameras. A s at January 2018, there were 21 came ras distributed across Mandeville inc lusive of fourteen (14 ) marked for replacement as they had become outdated. St James (M ontego Bay ) CCTV System Officially launched in September 2013 with twenty - five (25 ) cameras Implemented by : The Ministry of National S ecurity YEAR 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 Total CCTV SPEND (J$) $0 $978,518 $16,597 $0 $12,612,652 $56,848,177 $7,157,345 $7,517,268 $9,318,401 $7,875,600 $40,573,573 $1,631,366 $144,529,498 The Area One Police Headquarters was outfitted with the requisite equipment and n etworking infrastructure in 2012 . The Montego Bay CCTV system was officially launched in 2013 with twenty - five (25) cameras. Twenty - five ( 2 5) additional cameras were installed in the subsequent year s taking the total to fifty (50 ) cameras. A s at January 2018, there were 50 camer as distributed across Montego Bay inclusive of fourteen (20 ) m arked for replacement as they had become outdated. Challenges e xperienced Challenge s Details Solution Varied Camera and Software Specifications Since 2008, there had been multiple localized CCTV systems established across the island A s a result of t he various stand - alone CCTV system deploy ments there was a multiplicity of camera brands and specifications as well as assorted Video Management software (VMS) platforms in use at the CCTV monitoring centres. S ome centers had up to three (3) different video management systems in operation simultaneously . The CCTV systems met the minimum objective of providing surveillance capability however the operation of multiple VMS platforms introduced inconsistency in func tionality and complications in managing the multiple annual software license renewals. Similarly, camera brands and specifications varied across monitoring centers and even within the same monitoring zone (city). These differences resulted in inconsisten cy with surveillance capability and the video quality produced at each camera location. Operating a wide variety of camera brands, models and specifications also added complexity to the maintenance program ( difficulty ensuring availability of spare parts, etc.). Software Under the National Surveillanc e Programme - JamaicaEye, a Vi deo Management Solution (VMS) was tested and selected as the standa rd for use in all monitoring zones. Perpetual software licenses were procured eliminating the requirement for a nnual software licensing fees. As at May 2019, the select ed VMS was installed at all established monitoring centres across the island. Cameras Minimum specifications were developed and have been applied to all camera acquisitions under the JamaicaEye P r ogram me Additionally, the Ministry has p urchased a specific camera brand that has been meticulously tested for operations in Jamaica’s climate and conditions. This standardization permits for more efficient maintenance, especially in regards to the acquisition of spare parts and ensuring camera compatibility with the VMS Power Supply Over the years , direct connections to JPS’ power grid and solar power have been utilized to power cameras and networking equipment . As a result, a mixture of both power sources is in place across the island. There were occasions where the direct power supply from JPS damaged cameras through power surges. The challenges exper ienced with solar power are: (1) When there is significant cloud cover , the solar batteries did not charge sufficiently to power the cameras all day. Under JamaicaEye’s updated system design, direct connectivity to JPS will be the primary source of power to ensure maximum uptime Surge p rotectors and lightning rods will be installed at each camera location to minimize the risk of damage due to power surges Where solar power infrastructure already exists , the solar systems will be repaired and reconfigured to act as backup to JPS. (2) Resulting from inconsistent solar system maintenance, the solar batteries deteriorated, renderi ng he entire system inoperable. Network Disruptions The CCTV cameras are mainly connected via fiber - optic networks creat e d specifically to support video transmission. In some areas, the fiber cables are on utility poles (aerial fiber ) while in other locations the fiber - optic cables were installed underground. Aerial f iber breaks have occurred in the past as a result of nat ural disasters and motor vehicle accidents. Underground fiber damage has occurred where the National Water Commission excavates the roads to effect works and during road repairs In collaboration with the National Works Agency, JamaicaEye is integrating its fiber infrastructure with the wider GovNet to create redundant transmission routes across the networks. Multiple transmission routes will exist across the network allowing camera footage to failover to a secondary route if a primary link is compromised. Maintenance and Replacement of Outdated Cameras A complete technical audit of the existing cameras , solar systems and networks was conducted in April 2019. The report supported the plan for replacement of the older cameras installed in May Pen, Mandeville, Ocho Rios and Montego Bay. The replacements are recommended as some cameras were found to be non - operational whilst others were of extremely poor quality. Under JamaicaEye all outdated and non - operational cameras across the island are being replaced by September 2019. Following the replacements, cameras and software will be supported by a structured maintenance agreement with third party companies. Under the proposed maintenance agreement, cameras and all associated dev ices will be maintained on a set schedule and an emergency response/repair period will be defined System Integration and Monitoring Prior to 2018, a ll CCTV monitoring centres operated as stand - alone cent ers Therefore, it was not possible to view the cameras in another city or observe performance of the localized monitoring centers without physically visiting each location. Interconnection has been achieved through software standardization and the establishment of an integrated island wide network A ll the m onitoring centers have bee n integrated allowing all cameras and system health (storage space, camera quality, etc.) in each parish to be viewed at the main monitoring sites with in the J amaica C onstabulary F orce (primary) and the J amaica D efense F o rce (redundancy ). JamaicaEye CCTV System Launched in March 2018 to provide a national surveillance system which integrates CCTV camera feeds from government owned cam eras island wide into the national monitoring centre. The system will also provide t he capability to integrate camera feeds from the private sector. YEAR 2018 2019 ( Budget ) CCTV SPEND (J$) 388 , 368 , 326 $550,000,000 Note: The 2019 figure is the budgeted amount. The JamaicaEye project is on track to fully expend the budgeted amount this year.