Ministry of National Security Response to request for CCTV Information from Senator Robert Morgan Prepared by: Major Technology Transformation UNIT Date: July 19, 2019 Updated: January 10 2020 with JamaicaEye spend for 2018 and 2019 Clarendon (May Pen) CCTV System Officially launched in 2007 with five (5) CCTV cameras. Implemented by: The Ministry of National Security and the National Works Agency in collaboration with the May Pen Chamber of Commerce. YEAR 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 TOTAL CCTV $0 $0 $1,821,910 $23,000 $4,759,720 $2,267,610 $15,267,309 $3,842,397 $2,719,958 $16,954,286 $6,335,645 $0 $53,991,834 SPEND (J$) The May Pen CCTV system launched in 2007 with five (5) cameras installed by the National Works Agency. Over the subsequent years, the camera system was expanded by an average three (3) cameras per year up to a total of twenty-eight (28) cameras. As at January 2018, there were 28 cameras providing surveillance coverage for May Pen. Thirteen (13) cameras were marked for replacement as they had either become outdated or a different type of CCTV camera was determined to be best suited for operation at the identified location. St Ann (Ocho Rios) CCTV System Officially launched in September 2015 with thirty-two (32) cameras. Implemented by: The Ministry of National Security in collaboration with the Tourism Development Product Company/Tourism Enhancement Fund. YEAR 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 Total CCTV SPEND $0 $0 $0 $0 $0 $0 $25,388,473 $67,322,112 $17,212,490 $15,272,557 $12,034,031 $214,360 $137,444,023 (J$) The construction of the CCTV monitoring centre at the Ocho Rios Police Station and installation of the required networking infrastructure was conducted between December 2013 and June 2014. Members of the JCF were trained and the system became operational in June 2014. In September 2015, the Ocho Rios CCTV system was officially launched with thirty-two (32) cameras. Over the subsequent years, nine (9) additional cameras were installed bringing the total to forty-one (41) cameras. Eighteen (18) cameras were marked for replacement as they had either become outdated or a different type of CCTV camera was determined to be best suited for operation at the identified location. Manchester (Mandeville) CCTV System Officially launched in October 2008 with sixteen (16) cameras Implemented by: The Ministry of National Security in collaboration with the Manchester Chamber of Commerce. YEAR 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 Total CCTV SPEND $0 $1,319,422 $5,375,959 $51,443 $6,367,630 $4,094,621 $1,796,938 $958,305 $10,186,815 $3,353,093 $2,652,464 $0 $36,156,690 (J$) The Mandeville Police Station was outfitted with the requisite equipment and networking infrastructure in 2008. The Mandeville CCTV system was officially launched with sixteen (16) cameras. Five (5) additional cameras were installed in the subsequent years taking the total to twenty-one (21) cameras. As at January 2018, there were 21 cameras distributed across Mandeville inclusive of fourteen (14) marked for replacement as they had become outdated. St James (Montego Bay) CCTV System Officially launched in September 2013 with twenty-five (25) cameras Implemented by: The Ministry of National Security YEAR 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 Total CCTV SPEND $0 $978,518 $16,597 $0 $12,612,652 $56,848,177 $7,157,345 $7,517,268 $9,318,401 $7,875,600 $40,573,573 $1,631,366 $144,529,498 (J$) The Area One Police Headquarters was outfitted with the requisite equipment and networking infrastructure in 2012. The Montego Bay CCTV system was officially launched in 2013 with twenty-five (25) cameras. Twenty-five (25) additional cameras were installed in the subsequent years taking the total to fifty (50) cameras. As at January 2018, there were 50 cameras distributed across Montego Bay inclusive of fourteen (20) marked for replacement as they had become outdated. Challenges experienced Challenges Details Solution Varied Camera and Software Since 2008, there had been multiple localized CCTV systems established Software Specifications across the island. Under the National Surveillance Programme-JamaicaEye, a As a result of the various stand-alone CCTV system deployments there was Video Management Solution (VMS) was tested and selected as a multiplicity of camera brands and specifications as well as assorted Video the standard for use in all monitoring zones. Management software (VMS) platforms in use at the CCTV monitoring centres. Perpetual software licenses were procured eliminating the requirement for annual software licensing fees. As at May Some centers had up to three (3) different video management systems in 2019, the selected VMS was installed at all established operation simultaneously. The CCTV systems met the minimum objective monitoring centres across the island. of providing surveillance capability however the operation of multiple VMS platforms introduced inconsistency in functionality and complications Cameras in managing the multiple annual software license renewals. Minimum specifications were developed and have been applied Similarly, camera brands and specifications varied across monitoring to all camera acquisitions under the JamaicaEye Programme. centers and even within the same monitoring zone (city). These differences resulted in inconsistency with surveillance capability and the video quality Additionally, the Ministry has purchased a specific camera produced at each camera location. Operating a wide variety of camera brand that has been meticulously tested for operations in brands, models and specifications also added complexity to the Jamaica’s climate and conditions. This standardization permits maintenance program (difficulty ensuring availability of spare parts, etc.). for more efficient maintenance, especially in regards to the acquisition of spare parts and ensuring camera compatibility with the VMS. Power Supply Over the years, direct connections to JPS’ power grid and solar power have Under JamaicaEye’s updated system design, direct connectivity been utilized to power cameras and networking equipment. As a result, a to JPS will be the primary source of power to ensure maximum mixture of both power sources is in place across the island. uptime. Surge protectors and lightning rods will be installed at each camera location to minimize the risk of damage due to There were occasions where the direct power supply from JPS damaged power surges. cameras through power surges. Where solar power infrastructure already exists, the solar The challenges experienced with solar power are: systems will be repaired and reconfigured to act as backup to (1) When there is significant cloud cover, the solar batteries did not charge JPS. sufficiently to power the cameras all day. (2) Resulting from inconsistent solar system maintenance, the solar batteries deteriorated, rendering he entire system inoperable. Network Disruptions The CCTV cameras are mainly connected via fiber-optic networks created In collaboration with the National Works Agency, JamaicaEye specifically to support video transmission. is integrating its fiber infrastructure with the wider GovNet to create redundant transmission routes across the networks. In some areas, the fiber cables are on utility poles (aerial fiber) while in other locations the fiber-optic cables were installed underground. Aerial Multiple transmission routes will exist across the network fiber breaks have occurred in the past as a result of natural disasters and allowing camera footage to failover to a secondary route if a motor vehicle accidents. Underground fiber damage has occurred where the primary link is compromised. National Water Commission excavates the roads to effect works and during road repairs. Maintenance and Replacement of A complete technical audit of the existing cameras, solar systems and Under JamaicaEye all outdated and non-operational cameras Outdated Cameras networks was conducted in April 2019. The report supported the plan for across the island are being replaced by September 2019. replacement of the older cameras installed in May Pen, Mandeville, Ocho Rios and Montego Bay. Following the replacements, cameras and software will be supported by a structured maintenance agreement with third The replacements are recommended as some cameras were found to be non- party companies. Under the proposed maintenance agreement, operational whilst others were of extremely poor quality. cameras and all associated devices will be maintained on a set schedule and an emergency response/repair period will be defined. System Integration and Monitoring Prior to 2018, all CCTV monitoring centres operated as stand-alone centers. Interconnection has been achieved through software Therefore, it was not possible to view the cameras in another city or standardization and the establishment of an integrated island observe performance of the localized monitoring centers without physically wide network. visiting each location. All the monitoring centers have been integrated allowing all cameras and system health (storage space, camera quality, etc.) in each parish to be viewed at the main monitoring sites within the Jamaica Constabulary Force (primary) and the Jamaica Defense Force (redundancy). JamaicaEye CCTV System Launched in March 2018 to provide a national surveillance system which integrates CCTV camera feeds from government owned cameras island wide into the national monitoring centre. The system will also provide the capability to integrate camera feeds from the private sector. YEAR 2018 2019 (Budget) CCTV SPEND (J$) 388,368,326 $550,000,000 Note: The 2019 figure is the budgeted amount. The JamaicaEye project is on track to fully expend the budgeted amount this year.