DM TEMPLATES ON HOW TO TURN ENQUIRIES TO SALES IN THE UK You made the best decision by dropping that comment on my post? Do you know why? Because by the time you finish going through these templates, 80% of your customers would never leave your DM without buying first. With that said, let’s dive into the koko of the matter! Winning people in your DM and turning them to buying customers is what I refer to as handling Sales Objections. This is simply addressing limitation that stands between the customer and buying of your products or service. Now these limitations come up in many ways. However, with a simple but powerful rule which I like to call the 3A Framework meaning; - Acknowledge. - Associate. - Ask. you’d turn those limitations to credit alerts for your business, and this I have broken down below with 10 ready-to-use DM Scripts for you. Objection 1. “I don’t trust online sellers.” When a lead says this in your DM, it’s usually because people have been scammed before so the human psychology naturally becomes cautious. Instead of taking it personally, use social proof to reassure them. ✅ Acknowledge: “I totally understand. It’s smart to be careful when shopping online.” ✅ Associate: “Most of my customers felt the same way at first, but after receiving their order, they kept coming back.” ✅ Ask: “Would it help if I showed you customer reviews and delivery videos?” Objection 2. “It’s too expensive.” Most times, “it’s too expensive” really means that lead doesn’t believe your product or service is worth the price. ” So you have to show them why it is using this template. ✅ Acknowledge: “I get it, quality products are an investment.” ✅ Associate: “Many of my customers said the same thing at first, but now they message me saying they are glad they bought it because it lasts so long.” ✅ Ask: Can I ask—are you looking for something within a specific budget, or are you just unsure if it’s worth the investment?” Objection 3. “I will think about it.” When customers say this, they usually mean “I’m not yet convinced” or “I want to delay the decision.” Your job is to find out what’s stopping them so they don’t slide off your palms. Now watch this; ✅ Acknowledge: “That’s totally fine! I know this is an important decision.” ✅ Associate: “Many of my customers took time to decide too, but once they bought, they were happy they didn’t wait too long because our stock moves fast.” ✅ Ask: “What’s holding you back? Maybe I can help.” Something just happened! I just realized that you probably struggle with getting customers in this UK, right? So listen. In a few days, BGS is holding an upcoming free class on shocking ways to get customers in the UK. The slots are almost taken. But you have a chance to grab just this remaining one for free immediately! Shocking Ways to Get Customers in the UK Objection 4. “Do you have a physical shop?” You and I would agree that a lot of scam is happening on the internet these days and a customer asking to know if you exist beyond just your screen is very valid So how do you give reassurance? ✅ Acknowledge: “That’s a great question! A lot of people prefer to buy in person.” ✅ Associate: “I actually run my business online, just like many other trusted brands. Most of my customers order from here and get their items delivered without any issues.” ✅ Ask: “Would you like me to send you some proof of deliveries?” Objection 5. “I saw it cheaper somewhere else.” Don’t let anybody whine you o. Cheap is a smart financial move but it doesn’t always mean better so do your magic by showing them the difference. E.g; ✅ Acknowledge: “I understand! There are always cheaper options everywhere.” ✅ Associate: “Many of my customers told me they bought cheaper ones before but had to replace them quickly. They later came back for this because it lasts longer.” ✅ Ask: “Can I show you why mine is different?” Objection 6. “I don’t need it right now.” We’ve all seen this before right? Some people delay purchases not because they don’t like your product/service but because they don’t see the urgency. So how do you create that urgency and FOMO for them? ✅ Acknowledge: “That’s totally okay! You want to buy at the right time.” ✅ Associate: “Many customers wait, but sometimes when they are ready, the item is sold out or the price has increased.” ✅ Ask: “Would you like me to hold one for you before the price changes?” Objection 7. “I’m waiting for payday.” Leads like this usually want it but don’t have the money now. Instead of leaving them to “come back later,” find a way to lock in the sale using this smart move. ✅ Acknowledge: “I totally understand! That makes sense.” ✅ Associate: “A lot of my customers pay on payday too. In fact, many people reserve their items so they don’t miss out.” ✅ Ask: “Would you like me to keep one for you and send a reminder when you’re ready?” Objection 8. “I need to ask my spouse first.” In this case, they don’t want to make the decision alone. Your job is to make it easy for them. ✅ Acknowledge: “That’s a good idea! It’s always great to discuss big purchases.” ✅ Associate: “Most of my customers tell me their spouses just want to know the value before they agree.” ✅ Ask: “Would it help if I sent you a short message or picture to show them?” Objection 9. “Do you offer refunds?” This means “What if I don’t like it?” or a mistake happens between any of the parties, so they need reassurance. ✅ Acknowledge: “That’s a great question. It’s good to be sure before buying.” ✅ Associate: “Most of my customers love their purchase, so we rarely have refund issues.” ✅ Ask: “Would it help if I showed you how to pick the right size/style to avoid problems?” Objection 10. “Can I get a discount?” Customers love to feel like they are getting a good deal. It validates the side of them that wants to relive a childhood memory of their parents smart market bargains so if you say no, they might walk away. Instead, do this. ✅ Acknowledge: “I totally get it! Everyone loves a good deal.” ✅ Associate: “Many of my customers say the same thing, but when they receive the product and see the quality, they realize they got great value for their money.” ✅ Ask: “Would you like to see a special bundle deal that gives you more for your money?” Final Takeaway: Always Guide the Customer to a Decision If you memorize and use these scripts, you will start closing more sales in your DM without feeling like you are begging. So whatever you do, always end with a question until you come to a conclusion that favours you. And if you want to know how to get these customers in the UK lining up via DM to buy from you, BGS is holding an upcoming free class to show you shocking ways to get customers in the UK. Limited slots available so register for free now! Shocking Ways to Get Customers in the UK