Assignment 2 | Quality Performance Management | BET3593 FACULTY OF CIVIL ENGINEERING TECHNOLOGY BACHELOR OF ENGINEERING TECHNOLOGY (INFRASTRUCTURAL MANAGEMENT) ASSIGNMENT 2: QUALITY ASSESMENT SYSTEM IN CONSTRUCTION (QLASSIC) NO NAME STUDENT ID 1 S JAVIER LEE SUIL TE20060 2 KAVITHA SITARAMAN TE20104 3 NUR ALIA MAISARAH BINTI HILMEY TE20109 4 WAN MAZULIKA BINTI WAN MAHMUD TE20126 5 DARIEN NURERYSHA BINTI MOHD ZAINIZI TE20130 COURSE : QUALITY PERFORMANCE MANAGEMENT COURSE CODE : BET3593 LECTURER : DR. LEE YONG SIANG SESSION/SEMESTER : SESSION 2022/2023 SEMESTER I SECTION : 01 Assignment 2 | Quality Performance Management | BET3593 TABLE OF CONTENT 1.0 INTRODUCTION 2.0 AIMS OF STUDY 3.0 OBJECTIVES 4.0 METHODOLOGIES 4.1 Evaluation of Internal Finishes 7.0 REFERENCES 8.0 APPENDICES 1-2 2 2 3-8 5-8 Assignment 2 | Quality Performance Management | BET3593 1.0 INTRODUCTION In today's construction industry, quality plays a vital role in guaranteeing the personal satisfaction of the occupants of a building. Quality of construction projects is a key aspect that must be given due attention and effort in order to ensure that the final product is of the highest standard and meets the expectations of the users. In order to ensure that the quality of construction projects meets industry standards, the Construction Industry Development Board (CIDB) has developed the Quality Assessment System in Construction (QLASSIC). QLASSIC is one of the nation's Construction Industry Standards (CIS), specifically CIS7 (CIS7:2021), and is used to evaluate the quality of architectural works in buildings. As a quality management team, we have been engaged by a developer to perform an architectural works assessment on the internal finishes of a selected building at Universiti Malaysia Pahang (UMP) using the QLASSIC tool. The building that we have chosen for this assessment is FKASA. The assessment will be carried out on three different locations within the building: the Principle area, the Circulation area, and the Service area. This is to ensure that the quality of the internal finishes of the building is of the highest standard and meets the requirements of the users. The purpose of this assessment is to evaluate the quality of the internal finishes of the building in accordance with the QLASSIC standards. This includes evaluating the materials used, the workmanship, and the compliance with the design and specifications. The assessment will also identify any areas that do not meet the standards and make recommendations for improvement. The assessment will cover various aspects such as the durability of the materials, the functionality of the finishes, the aesthetic appeal, and the compliance with safety and health regulations. The QLASSIC assessment process is divided into several stages: planning, inspection, evaluation, and reporting. During the planning stage, we will identify the scope of the assessment, the resources required, and the schedule for the assessment. The inspection stage involves physically visiting the building and conducting an assessment of the internal finishes, noting any issues or concerns that may arise. The evaluation stage involves analyzing the data collected during the inspection and determining if the internal finishes meet the QLASSIC standards. Finally, during the reporting stage, we will provide a comprehensive report on the assessment, including any areas that do not meet the standards and recommendations for improvement. Assignment 2 | Quality Performance Management | BET3593 Conducting an assessment of the internal finishes of the building using the QLASSIC tool will ensure that the building meets the highest standards of quality and provides a comfortable and safe environment for the occupants. It is also an opportunity for the developer to identify any areas that need improvement and make necessary changes to ensure that the building meets the highest standards. The assessment of the internal finishes of the building using the QLASSIC tool is a crucial step in ensuring that the building meets the highest standards of quality and provides a comfortable and safe environment for the occupants. The assessment process is a comprehensive one that covers various aspects of the internal finishes, from the durability of the materials to the compliance with safety and health regulations. The outcome of the assessment will provide valuable information for the developer and the management team to make necessary improvements and ensure that the building meets the highest standards. 2.0 AIM OF STUDY • Expose to students on how QLASSIC assessment are carried out through site inspection and use the principles of first-time inspection. • To encourage the concept of "Do Things Right the First Time and Every Time". 3.0 OBJECTIVES Based on CIDB’s objective: • To benchmark the quality of workmanship of the construction industry • To establish a standard quality assessment system on quality of workmanship of construction work. • To assess the quality of a workmanship of a construction project based on the relevant approved standard. • To be used as a criterion to evaluate the performance of contractors based on quality of workmanship. • To compile data for statistical analysis Assignment 2 | Quality Performance Management | BET3593 4.0 METHODOLOGIES STAINLESS STEEL TAPPING ROD RECTRACTABLE INSPECTION MIRROR STAINLESS STEEL L-SQUARE Function: To detect the hollowness of the floor or wall by tapping it. If you hear a different sound, it means the floor and wall have hollow. Example: Function: Inspection mirrors are typically used to improve visibility in difficult-to-reach regions. They offer the capacity to examine and inspect from a variety of angles and can extend into spaces that would otherwise be unavailable, both of which can be highly useful. Example: Function: To use for alignment, plumb and levelness. Can be used for straightness of edge or angle. Example: Assignment 2 | Quality Performance Management | BET3593 STAINLESS WEDGE STAINLESS GAUGE SPIRIT LEVEL Function: This instrument is usually used in conjunction with the spirit level 1.2m to verify that edges are straight and level. Additionally used with an L-square to check for tile lippage. Example: Function: To measure the distance between door frames and walls. Example: Function: For determining the levelness of the surface, determining the risk of falls in damp areas, and determining the alignment Example: Assignment 2 | Quality Performance Management | BET3593 4.1 Evaluation of Internal Finishes Using the 6+1 method is a trustable way to evaluate internal finishes. A functional room typically has six internal finishes for the Internal Architectural Works assessment: the floor, wall, ceiling, door, window, and fixture. We must evaluate the M&E (mechanical and electrical) fittings in addition to these six internal finishes in a functional room.All six internal finishes contain five (5) defects groups each. That are finishing, alignment and evenness, crack and damage, hollowness/delamination and lastly jointing. FLOOR FINISHING • No stain marks on the floor finishing z • Consistent colour tone • No unduly patches on the floor finishing ALLIGNMENT & EVENNESS • Floor surface to be even and shall be equal or not more than 3mm over 1.20m z • Gradient at the wet areas should be in right direction • Variance in staircase lengths of treads and risers must not exceed 5mm from dimension specified CRACKS AND DAMAGES • No visible damages/defects should be seen on the floor (e.g., chipping, broken tiles, cracked tiles, etc) HOLLOWNESS AND DELAMINATION • No hollow sound when tapped with hard object/tapping rod • No sign of delamination (e.g., carpet tiles peeling off) JOINTING • Jointing between floor finishes must be consistent, neat and aligned • Thickness of the skirting must be consistent and no visible gaps between and skirting • No holes, over grout, under grout and stains on the jointing Assignment 2 | Quality Performance Management | BET3593 WALL FINISHING • No stain marks on wall • Consistent colour tone and good paintwork with no paint drips and brush marks • Good opacity, no rough/patchy surface from touch-up work ALLIGNMENT & EVENNESS • Wall to be even with equal or not more than 3mm over 1.20m • Walls meet at the right angle with equal or not more than 4mm over 300mm • Verticality of wall should be equal or not more than 3mm over 1.20m CRACKS AND DAMAGES • No visible damages/defects such as cracks, chippings and peeling off should be seen on wall HOLLOWNESS AND DELAMINATION • No hollow sound when tapped with hard object/tapping rod • No sign of delamination (e.g., wallpaper peeling off) JOINTING • Jointing between wall tiles must be consistent, neat and aligned • Edges of walls to be straight, aligned, and consistent • No holes, over grout, under grout and stains on the jointing • Lippage between 2 tiles should not be more than 1mm CEILING FINISHING • No stain marks with consistent colour tone z • Paintwork with good opacity and with no brush marks ALLIGNMENT & EVENNESS • Ceiling surface to be smooth, even, not wavy, and not sagging • Edges of the ceiling to be straight and aligned • Ceiling manhole to be flush CRACKS AND DAMAGES • No visible damages/defects such as chippings, spalling, leakage mark, cracks, etc • Ceiling tee not to be dented or crooked HOLLOWNESS AND DELAMINATION • Surface to be smooth with no patchy surface due to touch - up works JOINTING • Jointing must be consistent, aligned, and neat • Jointing surround ceiling manhole to be neat and consistent • Consistent or no visible gap between ceiling and wall Assignment 2 | Quality Performance Management | BET3593 DOOR FINISHING • No visible gap between door and wall • Consistent gap between door leaf and frame and the gap shall not be more than 5mm • Consistent and no visible gaps for joints at door leaf and frame ALLIGNMENT & EVENNESS • Aligned and level with wall • Door to be flush with each other and door frame z • Door leaf and frame corners maintained at right angles z • No rattling sound when the door is closed MATERIALS AND DAMAGES • No stain marks and any visible damages including paint drip, brush marks, etc • No sags, warp, and sign of corrosion on door leaf and frame • Door joints and nail holes filled up, sanded with good paintwork FUNCTIONALITY • Ease in opening, closing, and locking • No squeaky sound during opening and closing of the door • Lockset should be functional ACCESSORIES DEFECTS • Accessories with good fit and no stains • No sign of corrosion or missing or defective accessories • Screws levelled and flushed. Screws should be fastened properly WINDOW JOINTS AND GAPS • No visible gap between window frame and wall • Neat joints between window frame and wall internally and externally • Consistent and no visible gaps for joints at window leaf and at frame ALLIGNMENT & EVENNESS • Aligned and level with wall openings • Window leaf and frame corner maintained at right angle MATERIALS AND DAMAGES • No stain marks and visible damages/defects should be detected at window frame or glazing • Louvered window with glass panels of correct length • Good paintwork/coating with no patchy touch up mark FUNCTIONALITY • Ease in opening, closing, and locking • No squeaky sound during opening and closing of the door • No sign of rainwater seepage ACCESSORIES DEFECTS • Accessories with good fit and no stains • No sign of corrosion or missing or defective accessories • Screws levelled and flushed. Screw should be fastened properly Assignment 2 | Quality Performance Management | BET3593 FIXTURES JOINTS AND GAPS • Neat and consistent joints surrounding the fixture • Welding joints need to be grounded and flushed ALLIGNMENT & EVENNESS • Level and aligned MATERIALS AND DAMAGES • No stain marks and visible damages/defects should be detected at fixture z • Colour to be consistent and uniformed FUNCTIONALITY • To be securely fixed, functional and safe ACCESSORIES DEFECTS • Accessories with good fit, no stains, and no visible damages • No sign of corrosion or missing or defective accessories BASIC M&E FITTINGS JOINTS AND GAPS • Neat and consistent joints surrounding the M&E Fittings • No visible gaps • Joints properly sealed and marked ALLIGNMENT & EVENNESS • Aligned, levelled and straight MATERIALS AND DAMAGES • No stain marks and visible damages/defects should be detected at fittings • Colour to be consistent and uniform • No chipping or cracks or any visible paint stain or mortar drippings FUNCTIONALITY • To be securely fixed, functional and safe • No leakage at joints ACCESSORIES DEFECTS • Accessories with good fit, no stains and no visible damages • No sign of missing or defective accessories Assignment 2 | Quality Performance Management | BET3593 7.0 REFERENCES 1) Studocu. (n.d.). CIS7 2021 - nota - QUALITY ASSESSMENT SYSTEM FOR BUILDINGCONSTRUCTION WORKS STANDARD INDUSTRI . https://www.studocu.com/my/document/universiti-teknologi- mara/building-contructions/cis7-2021-nota/20191198 2) CIDB HQ. (2022, December 28). QLASSIC - Quality Assessment System for Building Construction Works . https://www.cidb.gov.my/eng/qlassic-quality-assessment- system-for-building-construction-works/ 3) Reena Kaur Bhatt. (2016, June 27). QLASSIC: Doing it right the first time Iproperty.com.my. https://www.iproperty.com.my/guides/qlassic-doing-it-right-the- first-time-3930 4) Pipeline Network. (2023). CIDB - Training | QLASSIC. Cidb.gov.my. https://qlassic.cidb.gov.my/training/ Assignment 2 | Quality Performance Management | BET3593 8.0 APPENDICES Figure 1: Prepared all the needed tools and QLASSIC Practical Form before start. Figure 2: Asse s sment on evenness of surface at the corridor. Figure 3: The data was collected after make the inspections. Figure 4: Assessment on falls for floor at women’s toilet. Assignment 2 | Quality Performance Management | BET3593 Figure 5: Site location (Block of Faculty of Civil Engineering) from Google Maps.