RESIDENT GUIDE BOOK FOR Woodland Ridge Apartments 18270 Woodland Ridge Drive Spring Lake, MI 49456 Telephone: (616) 842-8800 Fax: (616) 842-4293 Email: firstname.lastname@example.org Web Site: www.woodlandridgeliving.com Business Hours: Monday-Friday 8:00 am to 6:00 pm Saturday 10:00 am to 4:00 pm IMPORTANT TELEPHONE NUMBERS MAINTENANCE EMERGENCY (616) 215-8606 POLICE EMERGENCY 911 POLICE (NON-EMERGENCY) (800) 249-0911 FIRE DEPARTMENT EMERGENCY 911 FIRE DEPARTMENT (NON-EMERGENCY, TUES AND THURSDAY ONLY) (616) 844-0491 ELECTRICITY EMERGENCY (616) 846-6250 POSTAL SERVICE (616) 842-0321 SECRETARY OF STATE (616) 846-1540 PRE MOVE- IN GUIDELINES UTILITIES During your residency, you will be responsible for the payment of the electric utilities. You will need to provide the utility company with your new address, date of occupancy and Lien Waver, provided to you at your lease signing. The electric service should be transferred into the Resident's name within 24 hours of the commencement date of the Lease. The Grand Haven Board of Light and Power will require a Security Deposit. You can reach the electric company at: Grand Haven Board of Light & Power 616-846-6250 During your residency, you will also be responsible for the payment of the gas utilities. Our office staff is responsible for transferring the gas utility into your name. You will receive a gas bill from a company called Conservice. Please note: Conservice also charges a monthly billing fee that you will be responsible for as well. If you have any questions or comments regarding your usage or bill, you can reach their customer service department at 866-947-7379. CABLE, & INTERNET SERVICES Charter Spectrum services our area and provides Cable, Internet and even landline phone services. If you are interested in obtaining any of these services, please contact the them directly. Charter Communications 616-835-3910 SATELLITE DISHES In accordance with the Over-the-Air Reception Devices Rule you may install, use and maintain a video antenna (satellite dish) within your leasehold to receive video programming signals from direct broadcast satellites "DBS" and multi-channel multi-point distribution (wireless cable) providers "MMDS". The rule applies to rental property where the lessee has exclusive use. "Exclusive use" means an area of the property that only you and the person you permit, may enter and use to the exclusion of other Residents and visitors. Placement of the antenna can only be on the balcony or back patio. You cannot mount the antenna to any part of the building including the balcony, windows, separating walls, support columns, etc. No portion of the antenna including wire, can be bored into or attached onto an exterior wall or casing of a window or sliding glass door; nor can wire be left exposed over the siding or in the common areas. Antennas cannot be placed on the roof or be extended above the roofline. The rule does not apply to common areas such as the turf, plant beds, walkways and front porches. Residents must obtain written permission prior to installation. LIABILITY INSURANCE We require all residents to have Liability Insurance before they move in. We are not responsible for damaged, lost, or stolen personal property under any circumstances. We need to see proof $100,000 in personal liability coverage at the time of move-in. Resident shall annually furnish to the Owner, at no cost to the Owner, a certificate or other evidence indicating that such insurance is in effect and providing that the Owner shall be notified in writing at least thirty (30) days before the cancellation of, any material changes in, or renewal of such policies. Resident agrees to have the Owner listed as an additional insured on the insurance policy. Please consult your insurance professional to make sure your policy covers your personal property against fire, water damage, burglary, vandalism, as well as includes personal liability coverage. ***Please note that effective October 1, 2019, State Farm Renter’s Insurance will no longer be accepted as valid coverage. See the attached notice for new Renter’s Insurance Requirements*** For your convenience, we have arranged for coverage to be made available to you through ePremium Insurance. As a resident you are automatically approved for coverage by this provider. If you are interested in receiving additional information about this insurance program, feel free to call ePremium Insurance at 1.800.319.1390 or visit www.epremiuminsurance.com. MOVE IN GUIDELINES MOVE-IN INSPECTION FORM You will be given an Inventory Checklist at your lease signing. You should use this form to note any damages to the interior of your rental home and garage. You do not need to note "normal wear and tear" items such as a small scratch on the side of cabinet or minor markings on the wallboard, floor, or appliances. It is necessary that you complete and return this Inventory Checklist within 7 days after you move into your rental home. Failure to return the checklist within seven (7) days will constitute agreement by Resident that the condition was satisfactory and no damages existed at the time of move-in. The Move-In Inventory Checklist will be utilized during the move-out inspection process to avoid charging you for pre-existing conditions and to avoid any unnecessary misunderstandings. Therefore, please make sure this form is completed with detail and accuracy. KEYS/REMOTE On your move in day you will be given two (2) apartments, one (1) mailbox and one (1) amenity access FOB. In the event that your lease includes a garage, you will receive two (2) garage keys along with one (1) remote for the garage door. Please leave an extra set of keys with a relative, friend or trusted neighbor as an extra precaution in case you lose your keys or lock yourself out. If you lose a key, please contact the office for a replacement. The charge to replace a key is $10.00; the charge to replace a remote is $50.00; the charge to replace an access FOB is $50.00. DURING RESIDENCY EMERGENCY MAINTENANCE SERVICE If you are a Resident and have an emergency situation during business hours, please call (616) 842- 8800 and a member of our staff will assist you by paging the on-call service technician. If the emergency occurs after office hours, please call (616) 215-8606 An emergency is defined as an event that takes place in or about your rental home that may result in harm to you, your home, another person, or the building. Examples of an emergency are: • No heat • No hot water • A plumbing leak or overflowing toilet • A natural gas odor • A carbon monoxide detector indicating unsafe level of carbon monoxide in the home • A fire or criminal activity in the community (ALWAYS CALL 911 FIRST) REGULAR MAINTENANCE SERVICE You may request service by calling the office at (616) 842-8800 or you may e-mail a non-emergency request at email@example.com. Service requests can also be submitted through the Resident Portal on the property website at www.woodlandridgeliving.com. Non-emergency maintenance requests are normally completed within two (2) business days. LOCK-OUT POLICY If you misplace, lose, or leave your keys elsewhere and need access to your home during business hours, please call or come to the office for assistance. If it is after office hours, please contact a local locksmith for assistance. No person (including relatives and other Residents) will be given access to a rental home unless they are the lease holder or occupant in the premises. We must have written permission on file from the Resident if he or she chooses to allow others to have access to their rental home when they are not present. MANAGEMENT SERVICES OFFICE SERVICES As a resident of Woodland Ridge you may also take advantage of any one of our FREE office services. We allow use of the fax and copy machine. RESIDENT ACTIVITIES Management coordinates a variety of resident activities throughout the year. Residents are encouraged to participate. Residents are also invited to coordinate their own resident events with approval from Management. COMMUNITY AMENITIES All of the community amenities are available to Residents only. Up to two guests are allowed in the presence of the adult Resident to use the amenities. GENERAL APARTMENT MAINTENANCE AND CARE ENTRANCES, HALLWAYS, AND MECHANICAL ROOMS In compliance with the State and Local Fire Codes, bicycles, wagons, carts, or any other items are not to be left at the entrances or in the hallways at any time. Likewise, nothing should be stored in the mechanical rooms that contain the furnace and/or hot water heater. Management asks that all residents give complete cooperation with this regulation. Failure to do so could result in needless damage or personal injury. Please secure permission from the Rental Office prior to posting flyers, notices, etc., in any location. DECORATING YOUR APARTMENT We encourage you to personalize your home. You may paint your apartment home walls. Residents are not, however, permitted to paint ceilings, trim, doors, carpet and vinyl. Apartments must be primed to white prior to vacating to avoid additional maintenance charges after vacating. (We recommend Kilz primer). The following guidelines will assist you in personalizing your home: • Do not use adhesive wall hangers. They are difficult to remove without leaving a mark on the wall and/or damaging the wallboard itself • Mirrors, cork tiles, contact paper, etc...with an adhesive backing should not be applied to the walls, interior cabinets, floors, or bathtubs • Easy to remove border paper may be applied in the kitchen and bath areas • Small nails and picture hooks may be used to hang pictures and other decorations. • No holes should be bored into the foundation or exterior walls, windows, doors and cabinets to install hooks, shelves or wire. CARPET CARE The care and maintenance of the carpeting in your rental home is your responsibility. The carpet should be vacuumed frequently. When choosing a carpet cleaning method, we recommend that you contact the office for the name and telephone number of an approved carpet cleaning contractor. Soap residue can cause rapid re-soiling or may damage the fabric. We recommend that you do not use over-the-counter stain removal products. Many carpet cleaning products contain brightening agents that can discolor the fibers in the carpet. Please contact the office for information about products that are safe on the carpet in your apartment for spot removal. When cleaning up and removing a substance on the carpet, remember to blot the area. NEVER RUB the area. Rubbing can destroy the fibers causing permanent damage to the carpet. The following are some quick clean-up tips when an accidental spill occurs: 1. Coffee, tea and food spots: Remove by using cold water and a mild soap. If stain remains, use a color-safe bleach. Rinse well. 2. Non-carbonated drink stains (such as Kool-Aid): Repeat soaking and drying the area with Club Soda may remove the stain. Apply a liquid detergent or color safe bleach if necessary. Rinse well. 3. Animal Stains: Sponge freely with cold water. Apply solution of three (3) tablespoons white vinegar to one (1) quart of water. Sponge with detergent suds and rinse. 4. Urine: Must be treated before spot dries to be successfully removed. Sponge repeatedly with cool water. Work a liquid detergent into stain and rinse thoroughly. If still discolored, sponge with white vinegar and let stand 15 minutes before rinsing or cover with table salt and leave overnight. 5. Vomit: Sponge in solution of cup salt to a quart of lukewarm water. Wash with detergent suds. Rinse well. 6. Paint: Sponge with thinner as recommended on can or with turpentine until paint disappears. Work full strength detergent into stain, then rinse well. Repeat if necessary. LOCKS Resident may not alter any lock or install a new lock or knocker on any door. Chain locks may be installed, but must remain as a permanent fixture and cannot be removed upon move-out. Please contact the leasing office if you require your locks to be replaced. LIGHT BULBS AND BATTERIES Working light bulbs and batteries are provided when you move-in. Replacement of the light bulbs and batteries in your smoke detectors and garage remote are your responsibility during your residency. Residents are responsible for the replacement of light bulbs inside the rental home, on their porches, patios/decks and in the kitchen appliances. Light bulbs in hard to reach areas, such as in fixtures on the kitchen ceiling and hallway(s) should not be replaced by the Resident. A service request may be made to replace bulbs in these areas. KITCHEN AND BATHROOM VINYL FLOORS The vinyl floors in your home need to be cleaned regularly. Dirt can easily become ground into the vinyl giving the floor a dull appearance. ******************************************CAUTION****************************************** THE MANUFACTURER OF THE NO WAX VINYL FLOORING IN YOUR HOME RECOMMENDS THAT RUBBER BACKED FLOOR MATS NOT BE USED ON THE FLOOR. These types of floor mats have been known to discolor the vinyl floor. Spills from food substances, cleaning products, etc., must be wiped up immediately. Spills that are not cleaned up right away will set into and stain the flooring. You will be responsible for the replacement of any stained or discolored floor whether it was caused by negligent care or accident. TOILETS The sewer system is designed to handle all normal drainage and human waste. The water saving toilets should be flushed between discarding handfuls of paper to prevent a blockage. To avoid being charged for removal of a blockage, we recommend that you use a toilet plunger and attempt to clear the blockage yourself before requesting service. PLUMBING LEAKS - BURST WATER PIPES Each fixture supplied with water has an individual shut-off valve. If you discover a water leak or a pipe bursts, please turn off the valve (rotate clockwise) and notify Maintenance immediately. PIPE FREEZE If you plan to be away from your apartment home for any length of time during the cold season, remember to leave the heat on in your apartment. The thermostat should not be set below 65°F. Failure to do so may result in damages for which you would be held responsible. ELECTRICITY Please familiarize yourself with the location of the circuit breaker box in your home. This box is located in the hallway of your apartment home. If the lights go out or an appliance suddenly stops working, check the circuit breaker box. A tripped breaker must be tripped to the OFF position. Move breaker back to the ON - RESET position to restore power. STORAGE Fire codes prohibit the storage of kerosene, gasoline, or any other flammable or explosive agents inside your rental home. FOOD DISPOSAL When disposing of food through the disposal, run the cold water at the same time. Most often a blockage occurs when large volumes of vegetable peelings, scraps, etc. are disposed of too rapidly. Be sure to dispose food slowly and carefully. If your disposal becomes jammed, you may be able to reset it by depressing the reset button on the underside of the unit. Repairs made because of accidental or negligent use will be charged to the Resident. REFRIGERATOR It is very important to clean the condenser portion of your refrigerator bi-annually. Please follow the care and cleaning instructions recommended by the manufacturer. If condenser coils are not cleaned regularly, the refrigerator may disburse soot residue in the air causing damages to walls, flooring, and furnishings. CANDLES Please be advised that excessive burning of candles may cause soot residue to develop on the wallboard, blinds, windows sills and carpet along the baseboards and furnishings. We have found that this residue does not clean off easily and you could be responsible for the repair or replacement if damage results from the soot residue. PEST CONTROL Upon request, we provide pest control service to all residents. Please contact the office if you have a specific problem. WATERBEDS Waterbeds or other liquid filled furniture are permitted in this Community. A copy of your current Renter's insurance policy must be provided to the Rental Office prior to installation of such furniture. This policy must cover the community for any damage caused by ruptures or leaks of the furniture. GENERAL POLICIES FITNESS CENTER POLICY The following rules and regulations pertain to the operation of the fitness center and the conduct of Residents and their guests in fitness center. Failure to adhere to the policies may result in the revoking of privileges. 1. The fitness center is available to current residents 24-hours a day with the code 421 ENTER. Access FOBs should not be given to guests or children under the age of 18. Failure to comply with this policy can result in restriction of privileges. 2. Residents may bring up to one guest per apartment to the fitness center. Guests must be accompanied at all times. 3. Children under the age of 16 may not be in the fitness center without a parent or adult caregiver present. Children must be directly supervised at all times. 4. Resident should clean fitness equipment after use with stringent provided and paper towels. 5. Shirts and shoes are required in the fitness center and clubhouse. Resident should avoid wearing wet shoes in the fitness center. 6. All drinking cups and other refuse shall be placed in the receptacles provided for such purposes. Glass containers shall not be permitted in the fitness center. 7. Smoking is prohibited in fitness center. 8. Resident shall be responsible for Resident's own physical health and safety in using the fitness center to the full extent permitted by law. 9. Pets are not permitted in the fitness center or on the fitness equipment PARKING POLICY Woodland Ridge Apartment Homes allows for a maximum of TWO vehicles per one and two bedroom apartment and THREE vehicles per three bedroom apartment. Garages are designated for either vehicle only parking or universally for vehicle or storage use. Residents who choose to lease a garage designated for vehicle parking only must park their vehicle in the leased garage at all times. Residents may lease storage garages/carports for extra vehicles. Availability is limited and provided on a first come, first serve basis. Residents may allow guests to park in an exterior parking space overnight, but not consecutively for three or more nights without express permission from Management. No vehicle can take up more than one (1) parking space at any time. Vehicles cannot be parked on the grass, reserved areas, fire lanes, or in the drives. The vehicle must be operative and in good condition. Vehicle repairs are prohibited in the parking areas and drives within the community. Recreational vehicles such as motor homes, boats, snowmobiles, etc. cannot be stored on the property at any time. Major automobile repairs made in the parking lot are prohibited- emergency repairs only. If the Resident fails to comply with this policy or park his/her unauthorized, abandoned, improperly licensed or out of repair vehicle in the community, the vehicle will be towed at the owner's expense. Residents may contact Tri-City Towing at (616) 846-9410 located at 1410 Fulton Avenue in Grand Haven, if their vehicle or a guest’s vehicle is towed. GARAGES Residents may use their garage to store small items, as long as, one vehicle fits safely in the garage at all times. Residents with detached garages that have no access doors will receive emergency release keys so that access into the garage can be made manually in case of a power outage. The emergency release lock is located on the center of the garage door. When key is inserted in the lock, turn and pull out wire, the emergency release key will release the chain from the automatic door opening device and enable you to manually pull up your garage door. To prevent damage to door panels, DO NOT push up door until you have reinserted wire and lock back into the door. Storage of personal belongings is solely at the risk of the Resident. SWIMMING POOL POLICY Pool Hours: 9:00am – 10:00pm daily USE OF THE POOL AREA IS AT YOUR OWN RISK! You are responsible for any accidents or injuries in connection with such use. Management and its agents are not responsible for injury, damage or loss to any person or property. 1. No Lifeguard on Duty! Persons 18 and under MUST have adult supervision. 2. No Diving! 3. No swimming after dark! 4. The pool is only open to residents and their guests. All guests must be accompanied by a resident. Management reserves the right to limit the number of guests to two persons per household/unit. 5. The pool attendant and management team, at their sole discretion, reserve the right to refuse entry to anyone, or to ask anyone not following the rules to leave. 6. The pool may be closed at random times during the day for routine maintenance, at the sole discretion of management. 7. You must shower before entering the pool. 8. No diapers allowed in the pool. Swim pants are required for children that are not potty-trained. 9. No pets allowed in the pool area. 10. No air mattresses or tubes. 11. No drugs, alcohol or intoxicants. 12. No glass, food or drinks. 13. No littering. 14. No smoking. 15. No profanity, loud music, dunking, spouting of water, water guns, water balloons, fighting, running or other disruptive conduct. 16. No bicycles, motorcycles, or other vehicles. Failure to comply with the above rules will result in forfeiture of all pool privileges for the entire household. MAIL CENTER For your convenience and safety Woodland Ridge Apartments provides an indoor mail center. The mail center is centrally located in the community and is accessible 24 hours a day, 7 days a week. SPEED LIMIT AND TRAFFIC SAFETY The speed limit within all areas of this apartment community is 9 MPH. Additionally - awareness and careful driving - in the general vicinity is extremely important as children are out and about playing. COMMUNITY APPEARANCE The rental community is your home. We need your help in keeping the community a safe and attractive place in which to live and entertain your guests. We ask that you abide by the following policies to help maintain an attractive community: • Sheets, blankets, aluminum foil, and other such items are not acceptable window coverings. • Sidewalks and entrances should not be obstructed, encumbered, or used for any purpose other than entering or leaving your rental home. • Children may play in common areas of the property (grass areas or on sidewalks). Parents and/or caregivers must not leave toys and bicycles in the common areas and should always store such items away when the child is finished playing. For your children's safety, we prohibit play in the parking lot. • The lawns and plant beds around the buildings should be kept free of furniture, hoses, bicycles, toys, and any other personal property. • No signs, advertisement, notice or other lettering should be exhibited, inscribed, painted or affixed by any Resident on any part of the outside building(s} or garages. • No awning or other projections may be attached to or protrude beyond the outside walls of the building. • No radio or television aerials may be erected on or about any part of the building. • No clothing, rugs, or other items may be hung out of the windows or on laundry lines outside of your patio or balcony. • ONLY outdoor furniture that is in good condition and plant containers may be placed on patios or balconies. Plant containers and outdoor furniture may be placed on the balconies or back patios for personal use and enjoyment. • Items used on patios should not result in debris on neighboring patio. This includes bird feeders, sand boxes, ashtrays, etc. Residents will be asked to remove items if complaints are received. • Please do not sweep or throw from your rental home any dirt, cigarette butts, dead plants, or other debris onto the porch, patio, plant beds or sidewalk. • Garage doors are to be kept closed except for ingress and egress. Garages are intended to be used for vehicle parking they are not to be used for storage. CAR WASH Due to the damage caused to asphalt and landscaping by detergents and cleaning solvents, washing of cars in the Community will not be permitted unless designated by Management in a specific area. TRASH DISPOSAL For your convenience, a Trash Compactor is located in the center of the community. The code for the trash compactor is: 4210. Please take all trash to this area immediately, do not leave on your patio/balcony or in front of your entry door. Place trash in plastic bags or other secure container to keep the trash areas neat, clean, and relatively odor free. Plastic bags are to be tied to prevent paper and other items from falling out. BARBECUE GRILLS You may use a gas or electric grill on your patio or deck. The use of charcoal grills is prohibited. SOLICITORS AND SALESMEN In order to protect the privacy of all Residents, please report any uninvited solicitors or salesmen to the Rental Office. Anyone having approval of Management to sell or solicit within the Community (such as Girl Scouts, Little League, etc.) will be issued a letter of authorization from the Rental Office. RENT PAYMENT Paperless payments are the preferred rent payment method. You can pay online utilizing the resident portal. Activate your resident portal today to take advantage of: Free e-check payments, credit card payments & cash payments via PayLease. Cash payments will not be accepted in the office. Non-Sufficient fund payments that are returned by your bank for any reason other than a verified bank error will be subject to a $65.00 fee. You will also incur the applicable late fee. If your bank returns two (2) payments for any reason, we will require that your rent for the remainder of the lease term be paid by or via PayLease. Rent is due on the FIRST of the month and is considered delinquent on the second day of the month, if your rental account is delinquent your account will be accessed a $50 late fee. A delinquent account can be reported to the national credit bureau and habitual late payment of rent will be cause for termination or non- renewal of the Lease Agreement. TRANSFERRING TO A DIFFERENT APARTMENT If you wish to transfer to another apartment home, schedule an appointment to speak to a representative. The representative will notify you as to availability of other apartment homes. If a preferred size and location is available, you may reserve it by signing an INTENT TO TRANSFER RESERVATION and paying a holding deposit of $200.00. Resident(s) will be required to pay a transfer fee if transferring during their lease term. Please contact the leasing office for these rates. A new lease will be drafted with a new start and ending date. A new security deposit will need to be paid. The security deposit on the apartment home you are transferring from will be returned through the normal security deposit return procedure. You will be provided with up to three days to make a smooth transition into your new apartment home. ROOMMATE ADDITIONS & SUBTRACTIONS If you have a roommate who is leaving but you would like to stay, you can either continue residing in your rental home on your own or find a new roommate. In either case, you will need to inform us in writing as to the intentions of all parties involved. If you choose to continue residing in the rental home by yourself, you must qualify financially. This means you must make enough income to afford the rental home on your own and be a Resident in good standing. If you plan on replacing your roommate, the new roommate must complete an Application for Residency. There is a fee of $50.00 to process the Application. Once the Application is approved, a new addenda will be drawn-up in your name and your new roommate's name. A lease modification fee of $100 will be due to the office at the time of the lease change (for both adding and subtracting roommates). The original security deposit and expiration date will remain the same on the new Lease. The old roommate should seek his/her part of the security deposit reimbursement from the new roommate. RENEWING YOUR LEASE Prior to the expiration of your Lease, you will be notified of your options for renewal. Renewal leases can run for a minimum period of 3 months. Residents choosing to renew their Lease for a short-term period are charged a short-term premium of $100 - $250 per month over and above the market rental rate. Rates are subject to change between short-term renewal periods. *Please note the above terms are subject to availability. PET POLICY Woodland Ridge is a pet friendly community; however, pets must be approved and added to the lease prior being brought onto the premises. Failure to do so will result in a $500 fine in addition to the standard pet fees. Dogs are only permitted in designated buildings. Please contact the leasing office prior to acquiring any pets. 1. All pet owners are required to pay a non-refundable pet fee of $200.00, plus the $60 DNA registration fee for dogs. Monthly rent of $30.00 per cat, or $30.00 per dog is due and payable with the monthly rent payment. 2. Households are limited to two pets and may be a combination of one dog and one cat, two cats, or two dogs. 3. Dog breeds not permitted at Woodland Ridge are German Shepherds, Pit Bull Terriers, Rottweilers, Wolf Dogs or any mix of these breeds. 4. The breed of all dogs must be certified in writing by a licensed veterinarian. 5. Dogs must be leashed when outside of the apartment. Dogs may be unleashed INSIDE the Bark Park, but must be supervised by their pet owner. 6. Resident must immediately clean up any pet feces throughout the property by placing same in a plastic bag and depositing in an appropriate refuse receptacle. You will be required to register your dog(s) using the DNA Pet ID kit at a cost of $60 per dog. You are required to bring your dog(s) in on the date of your move in. Both the registration cost and DNA collection of the dog(s), are required on that date without exception. Doggy stations are provided throughout the property for properly disposing of your doggy waste. If you are not going to be near a doggy station, be sure to bring your own means of cleaning up after your pet. 7. If you do not register your dog with the DNA Pet ID kit at move-in, you are subject to a $100 fine. 8. If you move in, and LATER get a dog and fail to register your dog within 48 hours of ownership with the DNA Pet ID kit, you are subject to a $100 fine. 9. If you do not clean up after your pet you are subject to a $300 fine in addition to the waste sample processing fee. 10. Pets may not be tied, leashed, curbed, or otherwise left unattended on or attached in any way to a balcony, patio, or common area (including, but not limited to hallways, carports, garages, fences, or any other fixtures or structures anywhere on Owner's property). 11. Pets may attend all pet friendly events hosted by the Woodland Ridge Staff. Pets are welcome inside the clubhouse. Feel free to take walks with your pet(s) through the North Ottawa Dune trails. 12. As a pet owner, you are responsible for any damage done by your pet to the interior and exterior of your rental home and the property. Your pet fee does not cover the cost of damages due to accidents or negligent care. Pet privileges will be revoked if there are any continual problems with your pet. EARLY LEASE TERMINATION OPTION If you need to terminate your Lease prior to your Lease expiration and move-out of your rental home, we require that you provide us with sixty day's written notice of your intent to terminate your Lease early. At the time of notice, an early Lease termination, based on the chart below, is due, as well as reimbursement of any rent concession that was received based on the term of the lease. Rent Ranges Term/Buy Out Fee 500-700 900 701-900 1200 901-1100 1500 1101-1300 1800 1301-1600 2000 1601-2000 2500 2001-2500 3000 DISTURBANCES Social and friendly gatherings of Resident and their guests are welcomed and encouraged, provided that such gatherings do not become boisterous, or generally objectionable to other Residents. Noticeable drunkenness will not be tolerated. Residents are entirely responsible for the conduct of their guests in the rental home or on the premises of the community. Stereos, radios and televisions are to be kept at minimum levels so that neighbors are not disturbed. Nothing should be done in or about the building which will interfere with the rights of peaceful occupancy of other Residents. MOVE-OUT GUIDELINES If and when your plans require you to move, you must notify us of your intent to vacate in writing at least sixty days prior to your lease expiration date or intended move-out date. After you notify us, please be sure to do the following: Contact all utility companies and notify them of your move-out date and terminate service in your name. Notify the post office of your forwarding address. Return all keys and garage remote(s) to the Leasing Office. If you are dropping keys and/or a garage remote in the overnight drop, please make sure you label the keys or remote with your address. Be sure to close all window blinds on the main floor, lock the passage knob and close the front door before you leave your home. VACATING INSTRUCTIONS In order to insure the full return of your security deposit, you should leave your home in the condition you found it to be in (less normal wear and tear) when you moved in. If an item in the home does get damaged, you will only be responsible for the actual cost of labor and materials to repair or replace the item. If your apartment home is not pre-leased, we will also give you the option to make the repair or replacement yourself provided that you can repair or replace the item within 48 hours after you vacate. All repairs and/or replacements must be made in a proficient manner with material of the same quality, color and nature. Remove all personal property and refuse from the garage, closets, and storage areas. A charge of $25.00 will be assessed for each bag of trash or unwanted items left in the apartment. A greater charge may be assessed for removal of larger items. Light bulbs including those in your garage and appliances should be left in working order. Upon moving out, vacuum the carpet. It is best not to try and remove carpet stains yourself. Permanent damage to the fibers and color most often occurs as a result of someone "trying" to remove a stain. Many over the counter stain remover products contain brighteners that lighten the color of the carpet and can cause a larger and lighter stain. You will not be charged for stains that are removed during the normal steam cleaning process. Stubborn stains ranging in colors of purple, orange, red, blue, and yellow do not remove easily. Our carpet cleaning contractor will attempt to treat stubborn stains first. If the stain cannot be removed, dying or patching will be considered as an alternative option and such repairs will be charged to you. Patches cannot be made in traffic areas. If a stain is large or there are several stains that cannot be removed, the carpeting on the entire floor will be replaced. You will be charged a depreciated value for the carpeting that is replaced. FORWARDING ADDRESS You must notify your landlord in writing within four (4) days after you move of a forwarding address where you can be reached and where you will receive mail; otherwise your landlord shall be relieved of sending you an itemized list of damages and the penalties adherent to that failure.