PROFORMA INVOICE PEGA(CHANGZHOU)TECH CO.,LTD No.4 R&D HUB,Changzhou,Jiangsu Province,China Invoice No. : PG2023010802 Date: 8th, Jan, 2023 Buyer: Company: None Contact: Fady Kansou Country: Canada Phone: (438)-488-6840 Address: 2451A Rue Park Row E Montreal, Quebec H4B 2H8 Postal code:125413 Seller: Company:PEGA(Changzhou)tech co.,ltd Address: No.4 R&D HUB,Changzhou, Jiangsu Province,China Tel:86-17751759805 Email:info@pegascooter.com WISE Bank Information: Here are the CAD account details for 义乌市派迦贸易商行 Account holder: YIWU PEGA Institution number: 621 Account number: 200110169427 Transit number: 16001 Wise's address: 99 Bank Street, Suite 1420 Ottawa ON K1P 1H4,Canada Note: 1.PAYMENT METHOD: T/T 100% IN ADVANCE 2.PRODUCTION TIME: 4-7 DAYS AFTER PAYMENT 3.SHIPPING TIME: ESTIMATED 60 DAYS 4.TRADING TERM:DDP 5.BANK CHARGES: BY BUYER 6.WARRANTY: WHOLE VEHICLE 2 YEARS (NEED VIDEOS EVIDENCE/EXCLUD HUMAN DAMAGE) 7.PACKING: IN CARTON PEGA(CHANGZHOU)TECH CO.,LTD No.4 R&D HUB,Changzhou,Jiangsu Province,China Order Summary Product Picture Describe Qty Unit Price Amount Model Name:SURRON 2023 Light Bee Package size : 165*33*88 cm 79kg Purple 1 CA $ 4,973.63 CA $ 4,973.63 Shipping method DDP by sea Destination Canada TOTAL AMOUNT CA $ 4,973.63 SAY CA DOLLARS FOUR THOUSAND, NINE HUNDRED AND SEVENTY-THREE AND CENTS SIXTY- THREE ONLY TOTAL QUANTITIES 1 CARTONS TOTAL G.W. 79 KGS TOTAL CBM 0.48 CBM Warranty Conditions ： PEGASCOOTER Warranty Form Accessories Warranty Period The following conditions are not covered by the warranty: Electronic Accessories Motor 2 years * Man-made damage, self- modi fi cation, collision damage of spare parts, etc. Controller 2 years Battery 2 years * Water damage of the battery, motor and controller. * natural consumption Display 2 years * Man-made damage, self- modi fi cation, collision damage of spare parts, etc. Switch 2 years Headlight 2 years Charger 2 years Basic Accessories Frame Lifetime warranty * Man-made damage, self- modi fi cation, collision damage of spare parts, etc. Fork(only bike) 2 years Folding Stem 2 years Handlebar 2 years Kick Stand 2 years Tire 2 years * Tire puncture by sharp objects. Speed Handlebar 2 years * Man-made damage, self- modi fi cation, collision damage of spare parts, etc. Power Brake Lever 2 years Brake 2 years Pedal 2 years Freewheel(Only Bike) 2 years Thumb Shifter(Only Bike) 2 years Rear Derailleur(Only Bike) 2 years Fender 2 years Warranty Policy About the possible damage in transportation ： 1. Please check your goods immediately after receiving the goods. If the outer packaging is seriously damaged, it is necessary for you to record the video when you open the package. If your product has scratches or other damage due to transportation, we will need your video evidence to provide the courier company for compensation.If the product has scratches or other damage caused by shipping, we need you to provide us with proof within 48 hours of receipt. 2. For such incidents, our after-sales processing method is to send original replacement parts, which need to be replaced by you, and we will assist you with the necessary instructional videos. We bear all the above expenses. If you can't replace the treatment, you can fi nd a local repair service point, but we will not bear the repair cost from the repair store. 3. We will not accept such after-sales application after the timeout. Warranty for damage to parts of the product itself ： 1. All parts within the warranty period, enjoy free replacement parts. 2. We will demonstrate how to troubleshoot a faulty part, you will need to inspect it according to our instructions and provide a video. 3. If you can provide the inspection conclusion presented by the professional repair shop, we will skip the second step and provide you with free replacement parts directly. But we do not cover the inspection cost of the repair shop. We therefore recommend that you investigate for yourself. 4. For scratch damage to the appearance, please refer to the above scheme and inspect the goods upon receipt. Scratch damage beyond the warranty scope of the fi rst clause, we will default to man-made damage. 5. For cases that cannot provide video evidence to prove the existence of quality problems, we have the right not to provide after-sales service. 6. Unauthorized disassembly of the product will void your warranty.Please do not disassemble the product without authorization before reporting a quality problem. Our staff will guide you to investigate and determine whether you have disassembled our products without authorization according to the actual situation. So be sure to take an unobstructed video during the troubleshooting process. Shipping & Returns ： • For orders from China warehouse we will send by door to door freight service from our freight forwarder. Generally speaking the reference shipping time is: • 30-45 working days to the UK and European countries ； • 30-50 working days to the United States and Canada ； • 25-30 working days to Southeast Asian countries and Australia ； • 30-45 working days to Saudi Arabia and the United Arab Emirates ； PEGA(CHANGZHOU)TECH CO.,LTD No.4 R&D HUB,Changzhou,Jiangsu Province,China • Please understand that the above shipping time is normal. Delays due to force majeure cannot be ruled out, but we will certainly actively seek solutions to ensure that your order arrives on time. 1. We understand that sometimes a product may not be what you expected to be, and in that unlike event we invite you to review the following terms related to returning a product. Once you receive a shipping noti fi cation, it is too late to cancel the order and you must request a return. 2. We accept returns within 7 days of original arrived date as long as the item is in the original sealed product box, unopened, and undamaged. 3. Shipping costs are non-refundable for change of mind returns. 4. We may elect to not accept or authorize return of products that are not in their unopened, original packaging, or have been altered or modi fi ed with third-party or aftermarket parts or components. 5. Once the product has been returned to us and has been ascertained to be complete (including the “original sealed” product box, with the unit in its original packing materials) and undamaged. Your purchase price, less shipping and handling, will be refunded to you. We do not refund any shipping costs of the returns due to the non-quality issues. 6. If your order is shipped from China, you need to send the goods to the nearest designated location overseas warehouse. 7. If you encounter a quality problem with the product and need to return it,For appearance damage: we need you to feedback the problem within 48 hours of receiving the goods, 8. For damage to product parts: the warranty period is 2 years. 9. You will also need to provide suf fi cient photos and videos to demonstrate the quality issue. 10. We will return the full amount of your order after verifying the situation, but we need your assistance to send the goods to our designated warehouse or maintenance point. Man-made damage is not covered by this commitment. If you disassemble our product before reporting your problem, you will no longer be covered by our warranty. When you provide us with video materials, we will ask you to provide a video of the entire disassembly and inspection process. 11. We will bear all shipping costs due to quality problems. 12. If you fi nd it dif fi cult to return, and it is still possible to continue using our product. For damage covered by warranty, we also recommend that you use our free replacement parts. Or we will provide a certain amount of compensation after negotiation. One Of The Following Conditions Does Not Qualify For Warranty Or Return: 1. Test and dispose of the vehicle for sale. 2. Products or accessories that are beyond the three-pack period. 3. The user is damaged due to improper use, repair and maintenance according to the instructions of the end. 4. Poor and damaged due to natural disasters, man-made disasters, irresistible forces or chemical attack. 5. For accessories that do not need to be returned, proof materials such as videos or pictures cannot be provided. 6. Damage caused by modi fi cation or addition or subtraction of other accessories. 7. It is a vulnerable or consumable item in normal use (accessory coating, inner tube, thread tube, order piece, sprocket, chain, pedal). It is not covered by human injury, damage, normal wear and tear. BIKE/PURCHASE DETAILS: Model: Chassis No Motor No: Battery Serial Number (on base): Dealer Name: Date of Sale: YOUR DETAILS: Owner Name: Email: Phone Number: Address Line 1: Address Line 2: Town: Postcode: County: Country: