All aspects of manufacturing, including purchasing, production, and distribution, are impacted by the ongoing process of quality assurance. Customer loyalty is a result of quality control, which guarantees manufacturing process consistency and safety. Additionally, they can lower the likelihood of liability claims and legal action as well as wasteful spending. By standardizing the steps necessary to produce a consistent, high-quality product, quality control in manufacturing management systems benefits the company implementing the protocols as well as the customers who buy and use the product.