SyncMonkey MSP Documentation Platform Page 1 / 4 The Smarter IT Glue Alternative Built for Modern MSPs SyncMonkey delivers credentials, assets, SOPs, AI tools, and software licence tracking at a flat $30 per user / month . One plan. Every feature. No hidden tiers. 2,400+ MSPs $30 / User / Mo 6 Live AI Features 99.9% Uptime SOC 2 Certified Why MSPs Are Switching from IT Glue After Kaseya acquired IT Glue, many MSPs faced unexpected pricing jumps. SyncMonkey was built as a direct answer — transparent pricing, live AI, and setup that takes hours instead of weeks. Flat, Transparent Pricing One plan covers everything. A 10-person team saves thousands per year vs IT Glue's tiered model. 6 Live AI Tools — Not Promises Ask SyncMonkey, SOP Generator, Gap Detector and more are live today — not on a roadmap. SyncroMSP Integrations Two-way sync with ConnectWise, Autotask, NinjaRMM & Syncro keeps your PSA/RMM aligned. Software Licence Management Track every renewal and seat count across all clients — included, not an add-on. Start Free Trial → syncmonkey.com/it-glue-alternative/ © 2026 SyncMonkey SyncMonkey MSP Documentation Platform Page 2 / 4 Feature-by-Feature: SyncMonkey vs IT Glue Both platforms cover core MSP documentation. SyncMonkey adds AI features, Have I Been Pwned monitoring, and software licence tracking at no extra cost. Feature SyncMonkey IT Glue Structured Documents 3 Included 3 Included Password / Credential Vault 3 AES-256 Encrypted 3 Included OTP / 2FA Sharing 3 Included 3 Included Asset & Device Tracking 3 Included 3 Included Network / IP Management (IPAM) 3 Included 3 Included SOPs & Checklists 3 + AI Generator 3 Included Software Licence Management H Fully Included 7 Limited Client Portal 3 Up to 10 / account 3 Available Have I Been Pwned Monitoring H Included 7 Not Included AI Features H 6 Active AI Tools Limited / Roadmap PSA / RMM Integrations 3 CW · Autotask · Ninja · Syncro 3 Broader overall Knowledge Base 3 Included 3 Included Mobile App 3 iOS 3 iOS & Android SOC 2 Certification 3 AICPA Verified 3 Included Version History / Audit Trail 3 Full Audit Trail 3 Included H Starred rows are meaningful differentiators where SyncMonkey leads. Software Licence Management and Have I Been Pwned are included in every plan. Start Free Trial → syncmonkey.com/it-glue-alternative/ © 2026 SyncMonkey SyncMonkey MSP Documentation Platform Page 3 / 4 MSP Documentation Tool Pricing — Flat Rate vs Tiered Pricing is where most MSPs make their final decision. SyncMonkey's flat rate means every feature is included — no surprises as your team scales. SyncMonkey 3 Recommended $30 per user / month $300 per user / year (save 17%) 3 15-day free trial — no card 3 No minimum users 3 Every feature included 3 Cancel anytime IT Glue Tiered per-user pricing — varies by plan Higher cost compounds at scale 3 Trial available May apply minimum user count 7 Some features tier-locked Contracts may apply A 10-person MSP team can save thousands annually by switching to SyncMonkey. Redirect that budget to hiring, tooling, or margin growth. SyncroMSP Integrations — Keep Your Stack in Sync Two-way sync with the PSA and RMM tools your MSP already uses. Client records, assets, and credentials stay aligned — automatically. ConnectWise Two-way PSA sync Autotask Two-way PSA sync NinjaRMM Asset & device sync SyncroMSP Full integration Setup in Hours. Not Days. SyncMonkey is rated faster to set up than IT Glue by MSP owners. New technicians are productive within hours. A documentation platform only delivers ROI when your team actually uses it — SyncMonkey makes adoption the path of least resistance. Start Free Trial → syncmonkey.com/it-glue-alternative/ © 2026 SyncMonkey SyncMonkey MSP Documentation Platform Page 4 / 4 6 Live AI Features — Included in Every Plan While competitors list AI on their roadmap, SyncMonkey ships six active AI tools that reduce documentation overhead and surface the right information instantly. n Ask SyncMonkey Natural language search across all client documentation. Find firewall IPs, credentials, or network info in seconds. n SOP Generator Generate structured SOPs from a simple description. Cut documentation time dramatically. n Gap Detector Automatically identifies missing documentation across client accounts so nothing falls through the cracks. n Credential Risk Monitor Have I Been Pwned integration alerts your team the moment any client email appears in a known breach. n AI-Assisted Asset Tagging Automatically categorises and tags new assets as they are added, reducing manual classification work. n Smart KB Search Surfaces the most relevant knowledge base article for a technician's current context without manual searching. Enterprise Security. MSP-Friendly Price. SOC 2 (AICPA) Certified — verified third-party security audit AES-256 encryption for all credentials and password vaults Full audit trail and version history on every document Role-based access controls with granular technician permissions Ready to Switch from IT Glue? Start your free 15-day trial. No credit card required. Setup in under a day. Start Free Trial → https://syncmonkey.com/it-glue-alternative/ SyncroMSP Integrations MSP Documentation Tool MSP Documentation Tool Pricing IT Glue Alternative SyncMonkey Start Free Trial → syncmonkey.com/it-glue-alternative/ © 2026 SyncMonkey