Welcome to the Everything Managed Group! 3. Welcome to EverythingManaged 4. WasteManaged 5. How your WasteManaged service works 6. What can go in each bin? 7. What bin sizes are available? 8. What else can we help you with? 9. PaymentsManaged 10. Our team 11. Our vision & mission Contents Welcome to EverythingManaged On behalf of the EverythingManaged Group, I'd like to officially welcome you as a new customer of our business. My name is Damon Smith and I'm the Chief Executive Officer at EverythingManaged. I thank you for choosing to use our services and trust that your experience with our business will bring you the utmost satisfaction. As a company, we're committed to delivering a responsive and excellent service to all our customers. You are the most important part of our business, and we work hard to ensure that our customers feel valued and heard. With the help of our first class customer service team, we'll make sure that you receive a quality service at all times. Thank you again for choosing to do business with EverythingManaged. We're grateful for the opportunity to help support your company and will work tirelessly to provide you with products and services you'll love. Please don't hesitate to contact my team at any time. Kind regards, Damon Smith Chief Executive Officer Damon Smith At WasteManaged, we understand that running a business is stressful enough without you having to worry about your bins. That’s why we have a world-class customer support team in place ready to help you in any way we can. We strive to deliver a waste service you and the planet will love. Together, we can make the world a greener, healthier, and more prosperous place for all. WasteManaged Here are some useful links for you: WasteManaged website: https://www.wastemanaged.co.uk/ Contact us online: https://www.wastemanaged.co.uk/#contact Customer service email: customerservice@wastemanaged.co.uk Customer service phone: 03333 44 54 77 New customer? (< 3 months) - use these contact details: onboarding@wastemanaged.co.uk 0333 733 5027 You sign up with our team and let us know what type of waste you need collecting, how often, and what size bins you need We find you the best supplier in your location We arrange for your bins to be delivered to your business location free of charge You fill up your bins and make them accessible on collection day Your supplier then comes over to empty your bins You then fill up your bins ready for the next collection and so on Any problems along the way, we have a world class customer service team ready to solve the issue You can call or email us to at any time to let us know of any issues How your WasteManaged service works We agree a collection day schedule with you What can go in each bin? Common everyday rubbish, free from hazardous or infectious contamination Wood Office Waste Food waste Food wrappings Worktops Bottles and Cans which can not be recycled Carpet and flooring Plastic Building waste Plastic bags / bin bags Hazardous / chemical waste Blue paper towels Oil or oily rags Small amounts of wood waste Aerosol and batteries General Waste Bin Dry Mixed Recycling Bin Paper Bin Bags Carboard Waxed cups (take away cups from most high street coffee chains Plastic bottles Polystyrene Drinks cans Food Plastic bags Glass Newspapers and magazines Anything that's wet or soggy Don't use bin bags - keep waste loose in your bin Flatten all cardboard before disposal Clean all food packing. Nothing can be wet or covered in food Food Waste Bin Loose food Carrier bags Teabags, Egg Shells, Coffee Grounds Food packing Food in clear biodegradable bags Glass Waste Bin Loose glass (small amounts of food waste attached to glass is acceptable) Bin bags Bin bags Make sure you wrap up your general waste in bin bags before putting them in your container Don't use bin bags - keep waste loose in your bin Don't use bin bags - keep waste loose in your bin What bin sizes are available? 1100 Litre 660 Litre 240 Litre Max weight = 70kg 18 bags Max weight = 40kg No bags General waste Dry mixed recycling Max weight = 40kg 10 bags Max weight = 25kg No bags General waste Dry mixed recycling Max weight = 15kg 5 bags Max weight = 10kg No bags Max weight = 100kg General waste Dry mixed recycling Food & Glass waste What else can we help you with? In addition to general, recycling, food, and glass waste collections we also have a dedicated specialist waste team to take care of your sharps, sanitary, and clinical waste. Medical practices, beauty parlours, tattoo shops, gyms, vets, and sometimes restaurants typically need this service. Call us to get your specialist waste managed by us now: 0333 009 8200 Specialist waste Pest control We partner with Rentokil to provide pest control for your business site. Where there's waste there's usually pests such as rats, mice, and flies. No one, especially your customers, would want that. To get a fantastic deal on your pest control call us today: 0333 009 8200 PaymentsManaged website: https://paymentsmanaged.co.uk/quote/ Card machines: https://paymentsmanaged.co.uk/card-machines/portable/ Business funding: https://paymentsmanaged.co.uk/business-funding/ Customer service email: customer.service@paymentsmanaged.co.uk Customer service phone: 03301 242 537 Quick & easy set up for EPOS, Card Machines, Virtual Terminals, and Processing We're rated an 'Excellent' 5 stars on Trust Pilot Get 3 months FREE card machine rental! At PaymentsManaged we provide safe, reliable, and low-cost payment services for thousands of businesses across the UK. We're so confident on being the best service on the market that we'll beat any competitor quote or we'll give you £500! Why use PaymentsManaged? PaymentsManaged Here are some useful links for you: Our team CEO Customer Service Director Procurement Director Founder & Director PaymentsManaged Director Founder & Chairman Sales Director Special Projects Director Head of Marketing Damon Smith Nichola Johnson James Jukes Lucas Borthwick Steve Traviss Hugo Clerey Chris Penfold Kelvin Croney Alfie Godfrey Finance Director Chris Parker Technology Director Paul Williams Our vision "Revolutionising fully managed business services through technology, with a world class customer experience" Our mission "We will deliver a consistent outstanding customer experience by creating a culture of community, engagement, development, and empowerment"