MAHMOUD FARAG Pharmacist | AI SaaS Appointment Setter | Inside Sales Specialist π± +20 101 248 3522 | βοΈ mahmoud.farag.pro@gmail.com | π linkedin.com/in/mahmoud - farag - barakat | π Cairo, Egypt SUMMARY A licensed Pharmacist who loves building a unique range across healthcare, tech sales, and AI. I thrive on high stakes β like the 8 months I spent managing full - time US Medicare calls by day while covering intense 36 - hour clinical shift s by night, keeping my output sharp on both sides. Compliance - fluent (HIPAA, CMS, MOH) and deeply passionate about LLM data quality and multilingual annotation, Iβm looking to bring clinical credibility, sales grit, and dat a precision into one combined role PROFESSIONAL EXPERIE NCE Hospital Pharmacist June 2024 β Present General Organization for Teaching Hospitals and Institutes (GOTHI) | Cairo, Egypt 2 days per week, 36 - hour clinical shifts β concurrent with full - time sales role at SelectQuote) ο· Manage prescription verification, drug interaction screening, and dispensing workflows across multiple wards in one of Egypt's large st public teaching hospitals. ο· Work as the sole pharmacist on shift during overnight hours, resolving complex medication queries dir ectly with physicians and nursing staff under time pressure. ο· Track pharmaceutical inventory proactively, identifying supply gaps before they become shortfalls and coordinating with procu rement to cover critical drug categories. ο· Uphold Egyptian Ministry of Health dispensing compliance throughout β including in the high - pressure, low - staffed conditions that overnight shifts typically bring. Inside Sales & Lead Qualification Specialist September 2025 β May 2026 SelectQuote (via Centro BPO) | Cairo, Egypt β Remote, US Market Full - time, 5 days per week β concurrent with overnight hospital shifts at GOTHI ο· Ran high - volume Medicare and senior insurance qualification calls to US prospects, operating on a full US - market schedule f rom Cairo in English. ο· Maintained zero compliance violations across all HIPAA, TCPA, and CMS - regulated interactions throughout the entire engagement. ο· Used a clinical pharmacy background to navigate health - related conversations with more depth than a standar d agent β building credibility faster with medically cautious seniors. ο· Met and exceeded weekly qualification targets consistently, while simultaneously managing clinical responsibilities at a teac hing hospital on the same calendar weeks. AI SaaS Sales Deve lopment Representative & LLM Data Annotator 2023 β 2024 Independent Contractor (via Zhang University Platform) | Remote ο· Pitched complex AI infrastructure platforms to US real estate agents, using natural, structured discovery conversations to qu alify true business intent before handoff ο· Owned the entire pipeline independently β from cold outreach and handling tough objections to qualification and seamless calendar booking. ο· Onboarded to new CRM platforms, telephony systems, and AI annotation tools consistent ly within days, maintaining output without extended ramp - up periods. Community Pharmacist (Promoted: Undergraduate Trainee β Store Manager) December 2021 β July 2025 El - Kawther Pharmacy | Cairo, Egypt Part - time during the academic year; full - time during semester breaks ο· Joined as an undergraduate pharmacy student and progressed β within 18 months β to managing solo overnight shifts and, eventually, full day - to - day store operations independently. ο· Designed and implemented a pharmaceutical inventory tracking system that reduced medicine waste by 20%, directly improving the store's operating margins. ο· Handled patient - facing OTC consultations, prescription dispensing, and medication counseling across a busy community setting. ο· Supervised retail staff, coordinated supplier orders, and maintained clean compliance records throughout. Outbound Sales Development Representative 2021 β 2022 Proper Business Solutions (PBS) | Cairo, Egypt β Remote, US Market ο· Ran structured cold - calling campaigns targeting US real estate pro spects, consistently exceeding a monthly qualified leads target of 60. ο· Built foundational fluency in American communication styles, objection handling, and remote sales discipline β habits that transferred directly into later insurance and AI sales roles. CORE COMPETENCIES Sales & Business Dev: Lead Qualification (B2B/B2C) | Outbound Cold Calling | Medicare & Senior Insurance Sales | Consultative Selling | Objection H andling | CRM Operations | HIPAA / TCPA / CMS Compliance Pharmaceutical & Clinical: Hospita l & Community Pharmacy Operations | Prescription Verification | Drug Interaction Review | Patient Counseling | Pharmaceutical Inventory Management | Egyptian MOH Compliance AI & Data: LLM Data Annotation | Text Labeling | Dialect - Aware Linguistic QA | AI T ool Adoption | Training Pipeline Contribution Languages: Arabic β Native | English β Fluent (C1) | German β Foundational EDUCATION Al - Azhar University, Cairo 2016 β 2021 Bachelor of Science β Pharmaceutical Sciences ACTIVITIES Volunteer Pharmacist, Resala Organization (2020): Coordinated pharmaceutical logistics for medical outreach convoys serving underserved communities across Egypt. Fellowship, Marj3 Organization (2019): Localized and structured multilingual content pipelines for international audiences β early hands - on work in language data quality and translation. Business Scholarship, DvCircles (2019): Selected for a competitive business development program; supported participant outreach and program delivery. Egypt Career Summit (2019): Attended as a student representative at a national pharmaceutical industry forum hosted by GSK.