WELCOME TO BJELASNICA Here’s some essential info to get you ready for the mountain STILL NEED TO ORGANISE YOUR SKI EXTRAS ? O ur expert team can help you sort your lift passes, equipment hire and ski /snowboard lessons so you’re all set for your first day on the slopes Check where to find us on our Ski Explorer app, and w hen you arrive in your resort, just let us know what you’d like to book – we’ll do the rest. YOUR LIFT PASS If you’ve pre - booked your lift pass with Crystal , it’ll be in your ‘welcome to the mountain’ pack You can use your l ift passes from Wednesday. It is important to keep your lift pass safe because if you lose it you will need to buy a new one at the local price. Lift p ass What’s i ncluded? We recommend Bjelaasnica local lift pass Access to the Bjelasnica ski areas It gives you the access to all ski area.Please check the ski map to choose the most suitable runs for you ski level If you’ve pre - booked your equipment with Crystal, you can head straight to your hire shop (details below). , Just tell them your name and that you’ve booked with Crystal to get your gear. Your h ire s hop : Head Academy ski shop In the Benetton building, at the central area, the bottom of the Sestosjed lift. Opening t imes: Mon - Sunday 8:00 am – 4.00 pm If you arrive before the hire shops close, it’s worth going to pick up your equipment the same day You can still go the next day, but give yourself some extra time in case it’s busy. And r emember , you’ll need to wear ski socks if you’re hiring boots , and you’ll need to take your own boots with you if you’re just hiring skis or a snow board. N ot sure what equipment you ’ ll need ? W e recommend standard if you’re a beginner getting used to the slopes, or you ’re a more advanced skier wanting to take it easy If you’ve got more experience and are looking to improve your existing skills , you should go for intermediate equipment A nd advanced is best for experienced skiers who want to use more recent, high - performance equipment. SKI OR BOARD SCHOOL Booking on to ski or snowboard school is the best way to learn and practise your technique . Here in Bjelasnica we work with Ski School Head. Their uniform is light blue and black with “HEAD” signs. If you’ve pre - booked lessons with Crystal , you just need to tell your name as you arrive to the meeting pint. Ski scho ol m eeting p oint: Outside Head ski hire shop Arrive at : Wednesday at 9:30. We recommend aiming to arrive at least 15 minutes before the official meeting time If you still need to book your lessons , your Crystal R ep can help. Just let them know if you ’ re interested , and we ’ll sort the rest. HOW DO I GET TO THE SLOPES? The nearest lift to your hotel is Sestosjed lift. To get there, hotel will organise shuttle service to the lift.Please check with the hotel reception start and end time for the shuttle. Transfer time is aprox. 10 min. WHERE TO FIND YOUR CRYSTAL TEAM Our Ski Explorer a pp i s packed full of useful info about Bjelasnica. To see where to find your Crystal R ep, go to the ‘Trip ’ section, under ‘Meet the Team s ’. Come and see us for a chat and to ask any questions or for more advice on where to ski and things to do in Bjelasnica. You can also join us at our Crystal w elcome meeting where we’ll give you a 15 - minute intro to Bjelasnic a including personal recommendations on making the most out of your time here. Need to speak to someone? Get in touch with our Crystal overseas team 24/7: From a UK Mobile: +44 33333 65917 From an Irish mobile: 00353 1541 0278 S ee you on the slopes Your Crystal Team