How to get a free Culver’s shake through the TellCulvers survey? Want a free Culver’s shake or a scoop of frozen custard? Culver’s makes it easy: after a recent visit you can complete their guest feedback survey at tellculvers.com survey and receive a validation code to redeem a dessert on your next trip. This step - by - step guide walks you through everything — from finding the survey code on your receipt to troubleshooting commo n issues and redeeming the reward — so you can get your free shake with minimal fuss. What is the TellCulvers survey and what reward can I get? The TellCulvers survey is Culver’s official guest satisfaction questionnaire (run with a research partner) that asks about your recent visit — order accuracy, staff friendliness, speed of service, cleanliness, and overall experience. When you complete the online survey, you’ll receive a validation code you can write on your receipt and present on your next visit to redeem the offer printed on that receipt (commonly a free single scoop of custard or cone; offers can vary by location and time). What you need before starting the survey Before you go to tellculvers.com survey , gather the following: Your Culver’s receip t (the survey code is printed on it). Many receipts show a 15 – 18 digit survey code or TRN. The date and time of your visit and the store number (if the receipt is missing the code, some survey pages let you provide alternate receipt details). A device wi th internet access (phone, tablet, or computer). A few minutes to answer the questions honestly (most people finish in under 10 minutes). Important rules to remember: you must be a customer who made an actual purchase (the receipt requirement helps prevent fraud), there’s usually an age requirement (often 13+), and there may be limits on how many coupons you can redeem in a given timeframe. Check any rules printed on your receipt and the survey site. Step - by - step: How to complete the TellCulvers survey and get your free shake 1. Locate your receipt and survey code. Look near the bottom for the survey instructions and a printed code (often labeled “survey code,” “TRN,” or “Survey #”). If your receipt warns about letters, follow it (for example, some receipts sa y to avoid the letter “O”). 2. Go to the official site: tellculvers.com (survey). Type the web address exactly or search “TellCulvers survey” and open the official page (verify the domain is tellculvers.com or a Culver’s partner page). The survey site is ava ilable in English and Español. 3. Enter your receipt code or alternate details. Input the 15 – 18 digit survey code from your receipt. If your receipt lacks a code there is sometimes a link to start the survey using date, time, store number and order ID instea d — follow the site instructions. 4. Answer the questions honestly. The survey asks about what you ordered, how accurate the order was, service speed, staff courtesy, cleanliness and overall satisfaction. Provide specific, constructive feedback — Culver’s us es this data to improve local restaurants. 5. Receive and note your validation code. At the end you’ll be shown a validation code (usually alphanumeric). Write this code in the designated space on your original receipt or copy it to your phone. The site will typically instruct you how long the code is valid and any conditions for redemption. 6. Redeem at your next visit. Bring the receipt with the validation code to the Culver’s where you received the offer (or any participating location listed in the survey te rms). Show it when ordering to receive the free custard, shake, or cone as described. Keep in mind some stores may have limitations (e.g., one coupon per purchase, not redeemable for cash). Tips to ensure successful redemption Complete the survey within the timeframe printed on your receipt. Many sites require the survey be completed within a few days of the visit. If you wait too long the code may expire. Write the validation code directly on the receipt. This is the simplest way to show staff the code a nd the original purchase details when redeeming. Keep the original receipt. Even if you copy the code to your phone, staff may ask to see the original receipt to confirm the offer. Ask the manager if redemption rules are unclear. If you’re charged for an item that was supposed to be free under the coupon, politely ask to speak to a manager — many redemption problems are resolved quickly in - store. Community reports show occasional inconsistencies at some locations, so being prepared helps. Common problems and how to fix them Problem: “My receipt code isn’t working.” Fix: Double - check you typed numbers/letters correctly (some receipts request you don’t use certain letters). If the site offers an alternate start link (enter store number, date, time), use tha t. If still unsuccessful, contact the survey help link or call the restaurant to ask for guidance. Problem: “The validation code says it’s invalid at the register.” Fix: Confirm the code was written exactly as shown and that you’re at a participating loca tion. Some franchises have different coupon policies — show the receipt and, if needed, ask to speak with a manager. If there was a technical glitch, the restaurant may accept the reward as a courtesy or escalate the issue. Community threads mention occasi onal variations in how coupons are honored. Problem: “I lost my receipt.” Fix: Unfortunately, the receipt is usually required. Some survey pages may allow alternate verification (store number, time, order ID) — try starting the survey that way. Otherwise, without the receipt it’s tough to validate the offer. Rules, eligibility, and fine print (short overview) Purchase required: You must have made a qualifying purchase to get the survey code. The receipt demonstrates that. Age limit: Many sites require par ticipants to be 13 or older. Redemption limits: One coupon per person per visit is common; coupons are generally not redeemable for cash. Read the terms printed on your receipt for exact limits. Geographic restrictions: Some versions of tellculvers survey may be limited to specific countries/regions where Culver’s operates. For authoritative terms and the most current rules, always check the fine print on your receipt and the official survey pages at tellculvers.com survey Sample wording you can use at th e register if there’s a problem “Hi — I completed the TellCulvers survey and have this validation code written on my receipt. The receipt says the reward is a free single scoop / cone. Could you help me redeem it, please?” If there’s any confusion, ask to speak to the manager and be ready to show the original receipt. Final tips The tellculvers.com survey is an easy way to give feedback and score a free Culver’s shake or custard reward. The process is straightforwar d: keep your receipt, complete the survey promptly, record your validation code, and present it at the restaurant. If you run into trouble, show your receipt and ask politely — most issues are resolvable. Now go get that shake!