Systems Administrator Work History Contact Skills Jonathan Ethridge Sr Systems Engineer with 14+ years of hands on experience developing secure, strategically planned, documented (SOP), results driven solutions while managing critical IT staff, help-desk, and providing managed services. I am also a tested and experienced Sys Admin / Network Engineer with proven skills honed to provide highly available break-fix / managed services and general guidance while acting as the final point of escalation concerning business critical systems, processes, and procedures. I'm always glad to help! Sr Systems Engineer Miller Clapperton , Austell , GA Provided tier 3 (final point of escalation) support and maintenance 24/7 365 always available to assist in any capacity Designed, implemented, and rolled out solutions in both a break / fix and managed / preventative capacity Fast paced environment providing 95%+ up time managing multiple clusters (Windows Server 03 > 2008 R2 > 2012 R2), multiple switch stacks in multiple locations, monitoring, etc Other duties and responsibilities included security, Disaster Recovery Planning, software strategy / planning and implementation per department, asset management and procurement, ITSM / Change Control strategic planning and implementation, MDM, IT PM, etc Specific technologies managed and skills honed during my tenure : Windows Server 2003, 2008 & R2 (Core > Enterprise), Server 2016, Server 2019 Microsoft Virtualization and Clustering, Hyper-V, 2009-09 - 2019-06 Address Kennesaw , GEORGIA , 30144 Phone (770) 405-9340 E-mail johnnyethridge@gmail.com System / Network Administration Excellent System / Solution Engineering Excellent Microsoft Based Solutions (Desktop/Server/Software) Excellent Virtualization (primarily Hyper-V) Very Good On-Site Field Work (Hardware, Data, Voice, Security) Excellent Managed Services (MSP, Education Clustering Manager, Multi-Path ISCSI > SANs, etc System Center 2012 ( System Center Configuration Manager, SCVMM, ETC) Domain operations (Active Directory, Azure, DHCP, DFS, ADFS, AD Certificate Services, IIS, DNS, Group Policy Management) Office 365 planning, roll out, and hybrid management (O365 Admin, licensing, Exchange Online, Azure, etc) Microsoft Exchange Server 03 - 2013 Disaster Recovery Planning / Implementation ( Enterprise Backup, VEAM, Rapid Recovery) MDM (Mobile Device Management - Meraki, AirWatch) CITRIX (GoToMeeting, LogMeIn, XenApp, XenDesktop) Monitoring solutions (Solarwinds, Spiceworks, ITSM, SAAS monitoring) All DELL hardware and software (Dell Parter - reseller) Email Security (Multiple SAAS, Hardware, Software, etc levels) Systems Admin, Lab Tech, Manufacturing Operator Applied Polymer Systems , Woodstock , GA Technical Operations (Windows Server 03, clients, DRP, etc) Business Operations (Soil and Water analysis, system design / solution architect, etc) Manufacturing Operations (intake, shipping, palletizing, production) 2008-12 - 2009-09 Tier 2/3 Technician Network Installation Computer Services , Woodstock , GA Supported 100's of SOHO - Enterprise level clients in a break / fix and MSP (Managed Services Provider) capacity. 2004-12 - 2008-08 High School Diploma 2002-09 - ITSM, ITIL, Change Control) Excellent Team Management Very Good Programming (ASP, VB, PHP, Javascript, CSS, HTML) Very Good Help Desk Excellent Adobe Creative Suite Good Database (Design / Admin) Good Disaster Recovery Planning Excellent General Troubleshooting Excellent Remote Support Excellent Additional Information Hickman County High School - Centerville , TN 2004-05 Willing to relocate: Anywhere, Authorized to work in the US for any employer Notable non work related achievement : Eagle Scout