Mohamed Kacem | +1 757 - 675 - 6005 | msbhk1012@yahoo.com | https://www.linkedin.com/in/enterprise - genai - leader/ Page 1 of 4 Senior Director | Delivery Partner | Data &AI | PMO| PhD in, MIT Certified in AI & GenAI |Driving Continuous Innovation |Brand Transformation |GTM| Sales & Delivery | E2E Business Architecture | Digital Operations | Executive Summary Mr. Kacem is a technology transformation leader with 25+ years of experience across utilities, healthcare, and public sectors — leading over $1B in digital and AI modernization Known for fusing GenAI strategy with operational delivery, Mohamed has deployed 20+ AI/LLM SaaS platforms, driven 30 – 50% OPEX savings, and built cloud - native platforms for Fortune 500 clients He brings a PhD in Applied AI, deep knowledge of AWS, Azure, SAP, Maximo, Esri, and a proven record of GTM acceleration, P&L growth, and 97 %+ CSAT Trusted by CXOs and government leaders, Mohamed excels at building global delivery models, scaling high - performance teams, and delivering intelligent operations aligned with ESG, AI ethics, and innovation governance. Key Notable Achievements • $1 B Energy and u til ities t ransformation , l egacy migration, and m odernization • $ 350 M+ in client revenue originated • 20+ GenAI/LLM SaaS products delivered • 100+ enterprise systems modernized • 30 – 50% OPEX reduction, 95 – 97% CSAT • 500+ professionals recruited and led • 10x ROI on AI - driven modernization Principal Director & Client Partner Enterprise AI, E&U | LTIMindtree | 09/24 – Present | • Spearheaded the North America GTM strategy for Intelligent Asset Management (MAS 8.0, SAP, Oracle OFS, Cityworks, Infor), generating over $100M in new pipeline across Tier 1 utilities. • Launched 20+ AI, ML, GenAI, and AgenticAI use cases to accelerate asset health monitoring, Risk of Failure (RoF) modeling, co st of failure mitigation, preventive maintenance, fire risk analytics, vegetation management, grid resiliency, and digital water/No n - Revenue Water initiatives, all underpinned by AI. • Orchestrated cloud - native transformations for SAP, Maximo, and Esri platforms, including BW to Snowflake migrations, Azure Data Factory (ADF) automation, and Databricks activation — reducing OPEX by 30 – 45%. • Built and scaled a 100+ member global Center of Excellence (CoE), delivering high - velocity programs and achieving 97 %+ CSAT across three concurrent AMS/ADS engagements. • Delivered hybrid cloud blueprints and migration roadmaps aligned with ESG goals, decarbonization strategies, and NERC/FERC re gulatory compliance. • Developed accelerators and IP that enhanced sales velocity, strengthened AWS and Azure partner ecosystems, and amplified GTM impact. • Established an AI Center of Excellence integrating LLMs, RAG frameworks, vector databases (LangChain and Chroma), and predict ive analytics across EAM and GIS platforms. Fostered a strong culture of innovation, ownership, and customer obsession. Senior Director of Program & Product Management| PMO Leader| Enterprise AI, E&U | TrilonGroup | 03/21 – 08/24 | • Architected a sector - wide digital transformation strategy for water utilities, unlocking $ 2 B+ in market opportunities through GenAI, IoT, and cloud - native platforms. • Delivered $ 60 M+ in critical infrastructure programs, achieving 50% profitability growth and 25% YoY revenue uplift. • Designed and launched 6 AI - powered SaaS products for vegetation, asset inspection, and predictive maintenance — cutting CAPEX/OPEX by 25% and improving EAM - MAS alignment. • Executed a 5 - phase AWS cloud migration strategy, preventing $5M in projected losses and enhancing scalability and resilience. • Integrated Snowflake and Databricks for real - time asset insights, predictive modeling, and geospatial analytics — accelerating data - to - decision cycles. • Led a GenAI - powered billing modernization, increasing CSAT from 70% to 95%, while 5x - ing margin growth via AI - led automation and user experience redesign. • Recruited and scaled a 2 0 0+ delivery team across AI, cloud, and product disciplines; mentored 50+ professionals into client - facing and leadership roles. • Created regulatory - aligned GTM playbooks with CXOs and public sector leaders, driving innovation adoption and governance transformation. Delivery Executive IBM |Sales and Delivery| Enterprise AI, E&U| 11/15 – 3/21 | • Led enterprise AI and digital modernization programs for 50+ Fortune 500 clients across utilities, pharma, and government, including PG&E, Exelon, Xcel, SCE, Sempra, Oncor, Ameren, National Grid, Duke, NextEra, AEP, CVS, and UnitedHealthcare Mohamed Kacem | +1 757 - 675 - 6005 | msbhk1012@yahoo.com | https://www.linkedin.com/in/enterprise - genai - leader/ Page 2 of 4 • Spearheaded enterprise - wide transformations for utility clients, driving high - impact projects across GIS, SAP, Maximo, and ADMS systems. Achieved 40% gains in operational efficiency. • Secured $350M in revenue over 5 years with 15% annual sales growth by leading strategic pursuits and demonstrating value thro ugh tailored data - driven utility solutions. • Deployed 10 M+ AMI meters globally, enabling real - time analytics and predictive outage management for regulated utilities. • Built and scaled IBM Watson - powered grid optimization platforms, reducing unplanned downtime by 30% and improving operational safety. • Directed a $150M PMO transformation for a Tier 1 utility, improving operational efficiency by 40% across Maximo, SAP S/4, and GIS systems, with a sustained 25% margin over five years. • Integrated Snowflake and Databricks for outage prediction, emissions forecasting, and regulatory reporting across AMI and EAM pipelines. • Delivered GeoMart for PG&E, integrating real - time GIS, SAP, and asset data — enabling field mobility and predictive infrastructure intelligence. Engineered AI/IoT frameworks for innovative city programs, enhancing energy efficiency, situational awareness, and public safety by 25%. • Orchestrated enterprise SaaS migration to Azure, overseeing Dell Boomi integration and GIS Utility Network (UN) deployment — ensuring resilience and scalability at national scale. • Played a key role in RFP development and strategic proposal review, shaping IBM’s AI/cloud positioning for multi - million - dollar utility deals. • Led a 15 - member team to create a robust Data Integration module for the City of Dallas, streamlining data ingestion and analytics usin g HDFS, Hive, Spark ML, and Jupiter Notebooks. Deployed Cognos as a SaaS platform, delivering dashboards and custom views that e mpowered data - driven decision - making. Director of Program & Product Management | PMO Leader | Authentix, a Carlyle Group Company | 03/14 – 10/15 | • Led the $2B Fuel Management Program (FMP) across top global O&G clients (Aramco, Shell, BP, Chevron, ExxonMobil, Pemex), driv ing strategic transformation across 20+ international markets and contributing to 10% of executive sales efforts. • Secured and executed a $500M enterprise contract, delivering AI - driven SaaS compliance platforms and achieving a 65% YoY profitability increase while doubling market share. • Built strategic partnerships with top 10 Fortune 500 O&G companies, positioning the organization as a trusted partner and ach ieving sustained competitive advantage. • Deployed AI - powered analytics and cloud - native solutions to modernize fuel testing, reduce operational costs by 30%, improve testing efficiency by 40%, and enhance regulatory compliance reporting by 25%. • Orchestrated a multi - phase Azure migration strategy, improving system reliability, security, and data pipeline stability, while reducing delivery timelines by 15 – 20%. • Established and led executive - level PMOs across the U.S. and U.K., building and mentoring a 100+ member organization, including 35+ senior leaders (VPs, GMs, CTOs), embedding KPI governance, risk management, and innovation best practices • Introduced Lean program management frameworks, improving ROI by 150% and enhancing organizational agility to respond quickly to market changes. • Developed accelerators and strategic frameworks that reduced delivery cycle times, optimized ESG - aligned reporting, and positioned Authentix as a digital assurance and AI - first compliance solutions leader Principal Technical Program Manager | Enterprise PMO | Senior Software Architect| Dallas Water Utilities (DWU) | Dallas | 01/12 – 03/14 | • Directed a $585M enterprise transformation program, modernizing MS4 operations, EAM systems, and GIS platforms to improve res ilience, compliance, and water service performance across Dallas. • Developed and executed a Business Technology Master Plan (BTMP) covering 60+ mission - critical systems, delivering a 50% increase in digital operational efficiency. • Designed and deployed 25+ integrated enterprise applications, enabling real - time field mobility, asset tracking, and infrastructure visibility — achieving 95% CSAT. • Led city - wide business process reengineering, impacting 2,000+ users and aligning IT, field ops, and regulatory units to drive digital cohesion. • Introduced a BPA and KPI framework with 4,200+ metrics, generating $ 2 M+ in annual OPEX savings and advancing performance transparency across asset lifecycle management. • Facilitated executive workshops with 200+ stakeholders, building unified governance across IT, Public Works, and Environmenta l Compliance for long - term technology alignment. • Aligned digital strategy with stormwater resilience, EPA mandates, and infrastructure modernization goals, setting precedent for future capital bond prioritization. Principal Partner | Global System Integration (GSI) | Sales & Delivery | Energy & Utilities | Gannett Fleming, Inc. | 01/0 1 – 12/11 • Co - founded and scaled Gannett Fleming International, expanding operations into six countries (UAE, Qatar, Oman, Bahrain, Kuwait, and KSA) and managing a $150M global P&L portfolio with a 40% EBITDA margin. Mohamed Kacem | +1 757 - 675 - 6005 | msbhk1012@yahoo.com | https://www.linkedin.com/in/enterprise - genai - leader/ Page 3 of 4 • Led a team of 160 professionals across eight business units, achieving 25% YoY growth and consistently improving CSAT scores by 10 %+ annually through strategic partnerships with C - suite executives and scalable business strategies. • Delivered large - scale, transformative projects in the Energy, Utilities, and Oil & Gas sectors, providing strategic consulting to top - tier clients including Aramco, ADNOC, KNOC, DEWA, SEWA, KSA - NWC, KSA - SEC, MODA, RTA, and Dubai Police, fostering long - term partnerships and driving operational excellence. • Directed the $60M modernization program for NYCDEP, aligning 200+ stakeholders and delivering executive reports to city commi ssioners and the Board, while modernizing critical water and sewer systems with Maximo, GIS, and Esri, enabling predictive maintena nce and infrastructure visibility. • Architected and deployed the IRRIS Framework, a secure logistics and asset planning platform used for critical national defen se applications such as missile defense and bioterrorism tracking; successfully integrated data from 500+ national defense and e mer gency response databases. • Spearheaded enterprise architecture and advanced technology integrations for U.S. government entities , including the DoD, DHS, FEMA, MOI, and TSA, ensuring compliance with international security standards and delivering high - reliability solutions. • Led the delivery of enterprise - wide Esri GIS conversions and geospatial modeling initiatives for major utilities such as Xcel Energy and Dominion Power, improving grid stability, operational intelligence, and achieving 35% operational efficiency gains. • Positioned Gannett Fleming as a digital - first infrastructure consultancy , setting new benchmarks for system interoperability, geospatial analytics, and performance - driven modernization Senior Application Developer Metcalf & Eddy , an AECOM Company |01/2000 to 01|2001| • A s a software developer at Metcalf & Eddy , I led a 50 - person cross - functional team that included software developers, architects, business analysts, system engineers, and testers. Led and built several applications. Net, C#, and C++ • Architected and developed enterprise - grade solutions for large municipal infrastructure programs, focusing on system interoperability, data management, and operational efficiency. • Led a Joint Venture (JV), Montgomery & Watson (MW) , Esri, and MWH Soft Innovyze to implement H2OMap Water and H2OMap Sewer solutions for the Cleveland Water Department, modernizing water and wastewater network management. • Designed and deployed GIS - integrated asset management systems, improving data accuracy, predictive maintenance, and service reliability for municipal clients. • Laid is the foundation for AECOM’s digital transformation initiatives within the water and environmental sectors, pioneering scalable software solutions that enable more innovative infrastructure planning and management. Technical Expertise | Enterprise - Scale Tools, Technologies, and Frameworks AI & GenAI Strategy and Delivery • Platforms: AWS SageMaker, Azure AI, TensorFlow, PyTorch, ChatGPT, Meta LLaMA, Databricks • Capabilities: GenAI SaaS development, LLMs, RAG architecture, Agentic AI, RL (PPO/DPO) • Outcomes: Real - time insights for asset health, emissions, and outage prediction across E&U and public sector clients Cloud - Native Architecture & Data Modernization • Ecosystems: AWS, Azure, GCP, Snowflake, Databricks, Oracle OCI • Solutions: Multi - cloud workload migration, ADF orchestration, BW to Snowflake, ETL pipelines, microservices, Kubernetes • Security & Scaling: API Gateway, CDN, IAM, KMS, encryption, hybrid frameworks Enterprise Systems | EAM, ERP, GIS • Maximo: MAS 8/9, Scheduler, HSE, Asset Suite 8, Oracle WAM • SAP: S/4HANA (PM, MM, GEF), Fiori, PI/PO, SAP C4 • GIS: Esri ArcGIS Pro, Utility Network, ArcFM, ArcGIS Server, Field Maps, FME Data Intelligence & Business Insights • Analytics: Power BI, Tableau, IBM Blueworks, Cognos, Jupyter • Governance: DAMA DMBOK, GDPR, metadata stewardship, ESG - aligned reporting • Risk & Quality: HP Quality Center, Asana, Active Risk Manager Program Delivery & Agile Transformation • Frameworks: SAFe 5.0, Agile, Scrum, DevOps, MLOps, CI/CD, TOGAF, ITIL • Tools: Jira, ServiceNow, Clarity, Trello, Confluence, Microsoft Project • Value Realization: EVM, BAC/EAC, ADKAR, stakeholder alignment, strategic road mapping Grid Modernization & Smart Energy Platforms • Systems: EMS, DMS, OMS, SCADA, AMI 2.0 (Itron, GE, Honeywell, Siemens, ABB) • Use Cases: Wildfire modeling, vegetation analytics, predictive maintenance, outage restoration • Integration: Oracle Utilities, OSIsoft, GE Grid Solutions, Spectrum EMS Education • AI & ML for Business Innovation – MIT • Generative AI Strategy & Implementation – MIT GenAI Labs • Managing Risk & Organizational Change – University of California, Irvine (UCI) • Cultural Intelligence & Conflict Resolution – University of Maryland (UMD) Mohamed Kacem | +1 757 - 675 - 6005 | msbhk1012@yahoo.com | https://www.linkedin.com/in/enterprise - genai - leader/ Page 4 of 4 • High - Performance Collaboration & Leadership – Northwestern University • PMP/PMI Bootcamp – George Washington University (GWU) Scaled Agile & SAFe Certifications • SAFe 5.0 Certified Agilist – Scaled Agile Inc. (ID: 21555391 - 6281) • Advanced knowledge of Release Train Engineering (RTE), Agile Value Streams, CI/CD, Scrum Scale, DevOps, and SAFe LPM frameworks Core Technical Certifications • Enterprise Asset Management (Maximo) – 10 Certifications : AI Integration, Maintenance, DB Config, SAP Coexistence, Security, Workflow, Inventory, HSE Corrective Maintenance, AI - driven optimization, Contract Management, Automation. Supports Digital Operations and Sustainability • SAP S/4HANA & ERP : Geospatial & Esri : ArcGIS Pro, Online, Dashboard, Utility Network, GeoAI, Data Reviewer, Workflow Manager, Pipeline Referencing , ArcGIS GeoAI, Collector, ArcGIS GeoVent Server, ArcGIS Interoperability, Referencing , and UPDM modeling • AI, GenAI & Machine Learning • TensorFlow Deep Learning Bootcamp • AWS SageMaker • AWS Bedrock – AI Practitioner Certification • Microsoft AI - 100 – Designing and Implementing Azure AI Solutions • NVIDIA – GenAI & LLM Associate Certification • Responsible AI – Ethics & Governance • Cloud, Data & Analytics • Azure Data Factory (ADF) • Snowflake – Certified Cloud Data Warehouse & Analytics • Databricks – Certified Data Engineer • GISP – Certified GIS Professional (ID: 00050071) Awards & Achievements • 2023 MEDC Award – Board Member of the Year, Recognized for exceptional contributions to innovation strategy and financial stewardship. • IBM Academy – Client Satisfaction Excellence : Achieved the highest CSAT score for 10 consecutive years across global AI and infrastructure programs. Civic Engagement & Community Leadership • Women of Impact – Medical Award Honoree : Led city - wide Breast Cancer Awareness Month initiatives focused on health equity, access, and education • Election Campaign Leadership Campaign Manager for congressional and state - level races , including US Senate, House of Representatives , Texas Senate & House Drove media coordination, strategic outreach, and grassroots mobilization. • City of McKinney, TX – Board Member (2018 – Present) : Serving a 4th term with leadership roles on Planning & Zoning Commission (P&Z) , House Finance Corporation (HFC) , McKinney Economic Development Corporation (MEDC) , and McKinney Public Library Board • Vice Chair – Capital Bonds Program ($400M) : Directed strategic allocation for a $400M bond, supporting $ 1 B+ in capital improvements (2024 – 2028) focused on infrastructure, safety, and community development. • Prosper ISD Oversight Committee : Oversaw the $2.7B operational and capital budget, driving school growth, staffing, and digital readiness across North Texas. • DFW Regional Fundraising Leader (10+ Years) Organized and led 100+ philanthropic events, raising over $150M for 20+ nonprofits across education, health, and housing.