Miller's Cleaning Specialists T&Cs 1. Scope These Terms and Conditions outline how Millers Cleaning Specialist collects, uses, and protects the personal data of its clients in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. 2. Data Collection Millers Cleaning Specialist collects personal data from clients when they request our services, including: • Name • Address • Contact information (phone number, email address) • Payment information (if applicable) 3. Data Usage Millers Cleaning Specialist collects and uses client data for the following purposes: • Providing window cleaning services • Processing payments • Communicating with clients regarding appointments, invoices, and other service-related matters • Improving our services and customer experience 4. Data Storage and Security Millers Cleaning Specialist stores client data securely and takes appropriate technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction. Data is retained for as long as necessary to fulfil the purposes for which it was collected or as required by law. 5. Data Sharing Millers Cleaning Specialist may share client data with third-party service providers who assist us in delivering our services (e.g., payment processors). These third parties are required to maintain the confidentiality of client data. We will not share client data with any other third parties unless required by law. 6. Client Rights Clients have the following rights regarding their personal data: • Access : Clients can request access to their personal data held by Millers Cleaning Specialist. • Rectification : Clients can request the correction of inaccurate or incomplete data. • Erasure : Clients can request the deletion of their personal data under certain circumstances. • Restriction of Processing : Clients can request the restriction of processing their personal data under certain circumstances. • Data Portability : Clients can request the transfer of their personal data to another organisation in a structured, commonly used, and machine-readable format. • Object to Processing : Clients can object to the processing of their personal data on grounds relating to their particular situation. • Withdraw Consent : Clients can withdraw their consent to the processing of their personal data at any time. 7. Contact Information If you have any questions or concerns about your personal data or our data protection practices, please contact us at: • Email: sam@millers-cleaning.co.uk • Phone: 07704 485925 8. Changes to This Policy Millers Cleaning Specialist reserves the right to update these Terms and Conditions from time to time. Any changes will be communicated to clients. By providing your personal data to Millers Cleaning Specialist, you consent to its collection, use, and protection as outlined in these Terms and Conditions.