DUMPS BASE EXAM DUMPS BICSI RCDDv15 28% OFF Automatically For You BICSI Registered Communications Distribution Designer - RCDD v15 Valid BICSI RCDDv15 Dumps (V8.02) for First-Attempt Complete 1.A municipal agency manages a city's water and wastewater infrastructure. A regulation requires the replacement of sewer lines throughout the city at a cost of US$2 billion over 30 years The city has been managing this program with various program teams, and has a project controls office In place to track protects separate from the program management team A program manager is hired to standardize all deliverables from component projects under the program. What should the program manager do next? A. Develop a program management framework B. Create a program performance analysis report C. Generate a program charter D. Establish a program management office (PMO) Answer: A 2.What is the derating factor for a 24 AWG (0.51 mm) stranded cords? A. 10% B. 20% C. 30% D. 50% E. 60% Answer: B 3.Which two of the following apply during a project’s close out process? (Choose two.) A. Communicate discrepancies to responsible parties. B. Begin testing of installed infrastructure. C. Evaluate the surroundings of the project and report back to the communications distribution professional of these findings. D. Hire legal council for representation. E. Create schedule for completion of punch list. Answer: A,E 4.Which type of protection for electrical power stations provide isolation against a rise in potential of station ground and also provide drainage protection against longitudinally-induced voltages? A. Isolating transformers B. Neutralizing transformers C. Mutual drainage reactors D. Unit-type neutralizing transformers E. 2-winding neutralizing transformers Valid BICSI RCDDv15 Dumps (V8.02) for First-Attempt Complete Answer: B 5.Company A recently signed a contract with a strategic business partner, Company B, to jointly roll out a new technology Company B is excited about the joint marketing opportunity Company A's component Quality Assurance team has expressed concerns to you the program manager, Ural the product is being rolled out prematurely and has identified potential issues with backend support systems. QA, however, assures you that a manual work around is possible, but not ideal Company B requests an enhancement to the new product. In a meeting with Company B, you determine that additional funding will be required and resources allocated and scheduled What is your MOST appropriate next step? A. Secure funding from another project that was cancelled B. Use an integrated change control process C. Use the available management reserve D. Advise Company B that funding and resources are not available Answer: B 6.Several issues are identified on one component project in a program During a meeting with that component's project manager, the program manager offers several suggested resolutions Two weeks later, they meet again to review progress. The project manager had reviewed the issues and suggested resolutions, but delayed a decision. This two-week delay in taking action caused delays in the project schedule What should the program manager do? A. Join project-level issue resolution meetings to accelerate the decision-making process. B. Initiate discussions with the program governance board about assigning a more experienced project manager to the project C. Emphasize that the project manager needs to address the issues and follow up at the next scheduled meeting D. Develop an immediate corrective action plan with the project manager and coach them on decision-making responsibilities Answer: D 7.When planning a telecommunication termination area, what is the estimated space needed to terminate 144 strands of optical fiber? A. 6350.01 mm2 (250 in2) B. 7315.21 mm2 (288 in2) C. 8890.01 mm2 (350 in2) D. 10972.82 mm2 (432 a) Valid BICSI RCDDv15 Dumps (V8.02) for First-Attempt Complete E. 14376.43 mm2 (566 in2) Answer: B 8.DRAG DROP Identify the fibers below as either single mode (SM) or multi-mode (MM) by dragging the appropriate term into each oval. Answer: Valid BICSI RCDDv15 Dumps (V8.02) for First-Attempt Complete 9.Component project managers create project management plans for all component projects in a program. The program manager notices that some project managers prefer one status report template while others prefer another How should the program manager decide which template is appropriate? A. Review the issue with the program management office (PMO) to determine which template to use B. Review the issue with the project managers and come to mutual agreement on which template to use C. Meet with the program governance board to select an appropriate template D. Allow the component project managers to use their preferred templates Answer: B 10.Which two of the following items MUST be included in a detailed SoW? (Select two options.) A. What type of work needs to be performed B. A general description of work to be performed C. Who must approve the Scope of work D. How the contract performance will be evaluated/judged E. When the work will start Answer: A,E 11.Which two of the following are means in which radiated interference primarily enters electronic devices? (Select two options.) A. Proximity to interfering sources B. Missing or inadequate optical connections C. Missing or inadequate device or cable shielding D. Interface designs E. Input signal lines Answer: A,C 12.A regional finance program is impacted by a new currency regulation issued by a country in the region. The new regulation requires changes to the financial statements of that country's branches by the end of the fiscal year Failing to comply with the regulation may result in fines and/or closure of the branches. A branch general manager immediately meets with the program manager to select and secure a local fiscal expert to support the regulation as these types of resources are in high demand. There is a high risk that the changes will not be completed on time if the resource is not secured What should the program manager do to address the risk? A. Build a coalition with local companies that can influence the government to Valid BICSI RCDDv15 Dumps (V8.02) for First-Attempt Complete renegotiate the imposed deadline B. Create fine and closure scenarios to assess the impact on the program and create a contingency plan C. Generate a delivery incentive contract with the selected fiscal expert to ensure on- time delivery of the revised financial statements D. Assess the risk incorporate it in the program's risk management plan and meet with the steering committee Answer: D 13.One of the constituent project managers asks a new program manager to obtain approval for an additional key project requirement. A tolerance range is set, if the tolerance range is too narrow on a program what effect will multiple minor changes have on the program? A. Reduction in program quality B. Degradation of program communications C. Reduction in program risk D. Slowdown in program implementation Answer: D 14.As a project manager, what should the FINAL task be at of the end of each project? A. A costing and billing review B. Delivery of the final documentation C. A lessons learned meeting D. A sign off meeting with the owner Answer: C 15.A program manager initiates a new global program to create a higher level of protection for a company's intellectual property. The company exhibits a relaxed culture and environment and is intolerant of processes to the point of being considered process-adverse However, the company's culture is tolerant of long-term program activities, and provided there is continuous progress on improving the protection of its intellectual property Expectations for rapid progress are low What should the program manager do next? A. Tailor program sponsor and stakeholder engagement and communications activities to meet the company's expectations. B. Insist on maintaining a set of tightly controlled stakeholder register and engagement plan documents to meet expectations C. Provide detailed information to the most influential program sponsors and stakeholders Valid BICSI RCDDv15 Dumps (V8.02) for First-Attempt Complete D. Ensure that the component stakeholders have the appropriate level of communications required to meet their needs Answer: A 16.A software company's program manager is conducting closing procedures for a program. At the last steering committee meeting, realized benefits were presented to the program governance board. What should the program manager do next? A. Begin transitioning program resources, and update the resource and program management plans to reflect the change in the program's status B. initiate knowledge transfer with the receiving organization, and establish the program integration management plan C. Update the financial stakeholder, and contract management plans and archive them in the program information repository D. Obtain sponsoring organization approval to begin closeout procedures to transition benefits sustainment to the supporting organization Answer: D 17.An organization is embarking on a new program aligned with its strategic objectives. The new program has a High level of risk due to the rapidly changing technical landscape in which the organization operates. The organization has mature program management capabilities, as measured by its resources, intellectual assets, and management processes. Given the organization's history of delivering successful programs, what should the program manager do as part of the planning process? A. Interview the program managers and stakeholders of previous programs to learn from their experiences. B. Review the organization's strategic objectives risk tolerance and compliance processes, which may provide knowledge about past programs C. Consult the repository developed as part of the organization's knowledge management initiative to capture best practices and lessons learned D. Hire independent industry specialists and subject matter experts (SMEs) to provide additional information about market trends and uncertainties m the external environment Answer: C 18.An ICT distribution designer is reviewing a client's site information (spaces and pathways) to determine network technology and equipment selection. This is referred to as a___________design process A. logical network Valid BICSI RCDDv15 Dumps (V8.02) for First-Attempt Complete B. top-down C. bottom-up D. functional Answer: C 19.A natural disaster shuts down operations for two days. The program has a major milestone that includes a timed payment of USS1 million. Since the shutdown was not anticipated, what should the program manager do first? A. Implement the appropriate risk response plan and inform the stakeholders of the planned actions B. Utilize contingency reserves to hire contractors, which will accelerate the schedule to meet the original milestone C. Evaluate the impact, reassess the program risks, and determine options to be presented to the governance board D. Collaborate with the sponsor to determine options and negotiate a new date for the milestone Answer: C 20.A program manager recognizes that a successful resource being used in project A could also be used in project B. What should the program manager do first to leverage the utilization of this resource? A. Assign project A's resource to project B B. Reassign the resource to project B after protect A ends C. Prioritize the resource to optimize their use across both projects A and B D. Mitigate risk by leveraging other resources in project A Answer: C 21.Throughout a multiyear program, component projects are transitioned to the customer. During the project acceptance phase, a potential risk is identified and brought to the program team's attention. What should be done with the identified potential risk? A. Incorporate it into the risk register and perform a thorough analysis B. Mitigate the risk before it is incorporated into the risk management plan C. Document the risk in the program transition plan and identify it as a potential issue D. Document it m the issue log and immediately notify the steering committee Answer: A 22.A project's installation start involves a Kickoff Meeting and the General Contractor's Coordination Meeting. Valid BICSI RCDDv15 Dumps (V8.02) for First-Attempt Complete As part of the designer's responsibilities, which two of the following ate key elements of the Kick-off Meeting? (Select two options.) A. Project submittal approval process B. RFI process C. Payment procedures D. Punch List process E. Project start and completion dates Answer: A,B 23.The new performance financial system is delivered lo all business entities on time following a one-year implementation program After six months of utilization the global finance department one of the main beneficiaries of the program, determines that quality and level of granularity of the financial data is not sufficient for them to analyze the key performance indicators (KPIs) defined Additionally, the global finance department is missing the analytical tools required to understand the causes of discrepancies To address these shortcomings the global finance department submits a request for a follow-up initiative through the process defined by which of the following documents? A. Benefits sustainment plan B. Benefits governance plan C. Benefits realization report D. Benefits transition plan Answer: B 24.The customer of a three-year program does not want to receive any intermediate details on the program. The program appears to be in trouble and the customer is concerned about a new system's cost. The program manager has provided monthly performance reports throughout the program's lite cycle. Which of the following would the customer be interested in reviewing? A. Estimate to complete B. Estimate at completion C. Original cost baseline D. Cost performance index Answer: B 25.A company's marketing department Tails an internal compliance audit. To comply with the auditor's remediation plan the legal department mandates that a content management system (CMS) be implemented After initiating the program for CMS implementation the program manager discovers that the marketing department has Valid BICSI RCDDv15 Dumps (V8.02) for First-Attempt Complete already preselected which CMS technology will be implemented. What should the program manager do to ensure the success of the program? A. Meet with the vice president of purchasing to discuss the risks associated with preselecting a solution before the requirements have been gathered B. Host a kick-off meeting, request preliminary requirements from the marketing department, conduct a design session present the steering committee with a solution that meets the requirements: and meet with interested vendors C. Ask a senior marketing executive to act as the program sponsor and participate on the steering committee: require steering committee representation from the IT legal, and other key departments, validate that the chosen solution meets the requirements D. Initiate the program and begin a formal request for proposal (RFP) to validate the chosen solution and gam the confidence of the legal department Answer: C 26.An ICT distribution designer is preparing a price quote for a building design with multiple floors originally sized at 40.000 ft (3716 m2). While the designer is preparing the quote, the structural engineer indicates the building has been increased in size to accommodate an additional 40,000 ft2 (3716 m3) per floor. The designer's recommendation to the engineer will be to increase the slot area by_____for each additional 40,000 ft3 (3716 m2) A. 0.006 m2 (8 in2) B. 0.008 m2 (12 in2) C. 0.040 m2 (60 in3) D. 0.60 m2 (80 in3) Answer: A 27.Which stakeholder of a project team is responsible to provide closeout documentation to the client? Architect A. Authority B. Having Jurisdiction (AHJ) C. Construction Manager D. ICT Distribution Designer/Project Manager Answer: C 28.CORRECT TEXT A program manager joins a team during its preparation phase. What should the program manager do lo obtain formal sponsor approval to begin the benefits delivery phase1? A. Develop the program management plan based on the organization's strategic plan B. Write the program charter, including the program mission statement and Valid BICSI RCDDv15 Dumps (V8.02) for First-Attempt Complete stakeholder engagement plan C. Define a high-level program roadmap of milestones and schedules supported by a preliminary estimate D. Identify and document the anticipated program benefits in the benefits management plan. Answer: D 29.A program manager concurrently implements a software program at four client locations. The client's objective is to maintain quality while shortening the software implementation timeline What key elements should be included in the benefits register to achieve this goal? A. Plans for tracking and communicating risks associated with the program B. Plans for conducting program quality assurance and control on a regular basis C. Plans for program schedule control to meet the shorter timeline D. Plans for defining metrics and key performance indicators (KPIs), and procedures to measure benefits Answer: C 30.A three-year program using vendor contracts, incorporating related projects, and each with specific stakeholders is coming to an end. What should be completed first to close all appropriate contracts? A. Certify contract completion B. Conduct a procurement audit to review the procurement process C. Assess all contracts to ensure all agreed conditions are mot D. Review contract management plan for completeness Answer: C 31.A program manager is appointed to manage a new program. The organization's leadership has specified a list of benefits (hat the program should deliver and has requested that the program manager determine when incremental benefits can be realized. What should the program manager do first? A. Develop the benefits sustainment plan B. Develop the program management plan C. Develop the program roadmap D. Develop the component project schedules Answer: C Valid BICSI RCDDv15 Dumps (V8.02) for First-Attempt Complete 32.A large international manufacturing company is centralizing its IT which is currently spread over 16 countries. The transition means physically regrouping the infrastructure and aligning processes and organizations. The high-level scope of this transformation encompasses three main areas. 33. The technology area?assessing which technology/tooling should be retained for the target data center 34. The policies and procedure area-aimed at establishing a common set of processes supporting the new way of delivering services 35. The HR area-assuring the new organization best fits the diversity of the countries and functional domains, while offering equivalent compensations for comparable functions You have selected your team and you are preparing the business case to support 1) the team selections you made and 2) your recommendation to proceed to the program's next phase Which document should be present m your business case? A. A detailed plan showing dependencies among the constituent protects B. A comprehensive analysis of the different compensation packages offered in the 16 countries C. An inventory detailing all physical and logical components in place and the employees in scope D. A cost/benefit analysis of the different scenarios, presenting their respective contributions Answer: D 36.The project manager of project A develops a communications management plan. The project manager of project B is new and is uncertain how to develop appropriate communications for the company's staff What should the program manager do to ensure communications on the component projects are consistent? A. Request a more experienced project manager to work on project 6 B. Create a program communications management plan across all component projects C. Direct all projects to use project A's communications management plan as a template D. Rework the communications management plans for all projects to be consistent Answer: B 37.An R&D group director approves a major program's charter although the director Valid BICSI RCDDv15 Dumps (V8.02) for First-Attempt Complete has a high level of understanding of the program's scope (hoy are unsure of how the program manager can be successful in delivering the program's commitments What should the program manager do to align stakeholders with planning and monitoring the program's progress? A. Establish high-level program milestones B. Develop an accountability matrix, and assign program roles and responsibilities C. Generate a supplier management plan to identify external stakeholders D. Create a communications management plan, and establish reporting formats Answer: D 38.What is the MAXIMUM recommended length for A in the image below? A. 70 m (230 ft) B. 90 m (295 ft) C. 100 m (320 ft) D. 150 m (495 ft) E. 300 m (985 ft) Answer: B Valid BICSI RCDDv15 Dumps (V8.02) for First-Attempt Complete 39.A program will generate revenue for several years after it ends. The program manager and the operations manager, who are accountable for managing the benefits after program closure, are in disagreement. The operations manager is concerned that information necessary for managing the processes and benefits after program closure will be unavailable. The program manager expresses that managing the benefits after program closure is not within the scope and must be managed through the scope management plan. What should the program sponsor do? A. Direct the operations manager to allocate a resource to the program to ensure that knowledge transfer and process development occur before closure B. Direct the operations manager to allocate the necessary resources to establish proper plans for accepting the benefits and processes after program closure. C. Direct the program manager to develop the necessary plans to ensure benefits can be transitioned and sustained after program closure. D. Direct the program manager to assess the impact of this change and follow the established change management process Answer: C 40.The type of apparatus housed in ERs varies greatly in size, purpose and function. Which two of the following active equipment is included? (Select two options.) A. Cross-connect facilities B. Telecommunication’s equipment C. Environmental controls D. Lighting controls E. Building system equipment Answer: B,E 41.The program manager leads a medical billing system integration program for company A. a health services provider Company A acquires smaller company X. which delivers health services strategically aligned with company A Company X uses a different billing approach than company A. Company A's chief information officer (CIO) seeks counsel on which solution would be the better option moving forward requesting the program manager's assistance. How should the program manager respond to the ClO's request1? A. Document the resources required to implement the recommended solution and demonstrate how this solution will save the company money B. Find similar examples of the preferred approach and ask the project teams to document why the preferred approach is better C. Gather the costs and benefits associated with each option and recommend the Valid BICSI RCDDv15 Dumps (V8.02) for First-Attempt Complete appropriate solution defining why the selected approach is better D. Conduct a thorough stakeholder analysis and develop a program management plan to implement the appropriate solution for both companies. Answer: C 42.A program manager at a pharmaceutical company plans a new drug development effort. The development is slated to yield three drug variants. The program manager articulates the program scope boundaries. Which of the following deliverables captures these items? A. Program scope management plan B. Program governance plan C. Program scope statement D. Program work breakdown structure Answer: C 43.The program manager takes over a poorly performing program After a review of the documentation and interviews with the program sponsor, stakeholders and program constituents, the program manager realizes that the program is not aligned with the corporate/organizational goals. The program manager must realign the constituent protects and components to meet the program's needs What action should the program manager take to realign the program? A. Assess the program schedule and determine how to maintain all projects and components within the program B. Discuss the situation with the program stakeholders and let them decide which projects to accelerate and which to close C. Discuss the situation with the program sponsor(s) and let the sponsor(s) make the decision as to which projects to accelerate and which to close D. Develop a change request to present to the governance board, accelerate some projects, close some projects and reassign some resources Answer: D 44.A hotel chain initiates a program to expand meeting offerings to include telecommunications technology and virtual meetings. The program has component projects, each of which requires team members to have different technical skills and expertise. The program manager assembles a team of project managers to lead each of the projects, and learns that the desired resources will not be available at the start of the program As a result, the program manager must do which of the following'? A. Utilize team members that are currently available, even though they do not have the expertise needed. Valid BICSI RCDDv15 Dumps (V8.02) for First-Attempt Complete B. Assign the tasks on the critical path to the resources available to adhere to the project schedule C. Delay the start of the program until the assigned resources are available D. Apply resource leveling considering the constraints of time, budget, and quality Answer: D 45.During the last steering committee meeting, a program manager presented the benefits register to the program governance board. Since the intended benefits of the program were realized the program manager was asked to transition the program into operations. At this stage, what is expected during the post-review session organized by the program manager? A. Earned value (EV) report B. Customer sign-off C. Benefits register updates D. Feedback and lessons learned Answer: D 46.A program receives initial approval from the selection committee to proceed with the program development. What should the program manager do next"? A. Define the program architecture and assign the benefits realization to the component projects. B. Complete the program setup to establish a firm foundation of support and approval for the program C. Analyze lessons learned and historical information to validate the programs expected outcomes D. Continue to develop the high-level program road map Answer: B 47.Placement of a buried OSP pathway in public Rights of Way may require a permit based on which of the following? A. Locating of other utilities B. Bonding and grounding of metallic conductors C. Fees calculated on distance D. Building entrance conduit plugging Answer: A 48.During bidding the ICT distribution designer should review the bid responses for Valid BICSI RCDDv15 Dumps (V8.02) for First-Attempt Complete compliance and completeness. Afterwards, the designer should report the findings and recommendations to the A. construction foreman B. legal counsel C. stakeholders D. technical consultant Answer: C 49.A global financial system is being delivered by the program learn to allow access from anywhere in the world Following a new cross-border regulation applying to privacy of local banking data accessed from abroad, the CEO of the bank requests that an external audit be conducted lo validate compliance with this new regulation. This event, which was not anticipated al this phase of the program, will generate additional work tor the program learn. This effort Is not included in the current program roadmap and benefits delivery plan What immediate actions should the program manager take? A. Negotiate with the CEO in an attempt to avoid the audit. B. De-scope the capabilities of the system to not allow access from abroad C. Accept the risk of the audit and continue the program as planned D. Assess the impact of the audit and potential remediation on the program Answer: D 50.In a contiguous properly environment (e. g., where campus backbone cables exist), which two of the following are CRITICAL factors to understand for maintenance and growth purposes? (Select two options.) A. Fill ratio B. Familiarity with the routes and spaces (proper record keeping) C. Cable composition D. Not able to determine the working capacity versus spare cable capacity E. Cost analysis of the value of capex and capex models Answer: B,E 51.A program is midway through the program delivery phase when a key stakeholder asks if the program is meeting its defined objectives. How should the program manager demonstrate the program's progress"? A. Define the key performance indicators (KPIs) for the program's outcome B. Invite the key stakeholder to review the program charter and the program objectives C. Provide additional program performance reports to the key stakeholder D. Maintain the benefits register and provide it to the key stakeholder Valid BICSI RCDDv15 Dumps (V8.02) for First-Attempt Complete Answer: C 52.A MINIMUM separation distance of 305 mm (12 in) between telecommunication cables and power cables with EMI exceeding 5 kVA is acceptable in which of the following cases? A. Power cables are unshielded, while telecommunication cables are enclosed in a grounded metal conduit pathway. B. Power cables are unshielded, while telecommunication cables are enclosed in a non-metal conduit pathway. C. Power cables are unshielded and enclosed in a grounded metal conduit, while telecommunication cables are enclosed in a grounded metal conduit pathway. Answer: C 53.A large program consists of several component projects and six project managers. The program governance board requests that all components within the program undergo user acceptance testing before being released to the production environment Where should the program manager document this? A. Program governance plan B. Program requirements C. Component test plan and test cases D. Program quality management plan Answer: C 54.A multiyear program is ready to conclude. It has achieved all business objectives and is delivering its intended benefits. However the program sponsor is not willing to sign the formal program closure acceptance document and the program continues to incur operational costs. What should the program manager do next? A. Ask the finance department to increase the program budget B. Escalate the issue to the program governance board C. Ask key stakeholders to influence the program sponsor D. Direct component project managers to archive all relevant project documents Answer: B 55.In a transformational program, all projects are on track and delivering their objective. However stakeholders are hesitant to take on the new processes because performance in the current environment may not be representative of actual performance Stakeholders fear that the program will fail to provide the service required. Valid BICSI RCDDv15 Dumps (V8.02) for First-Attempt Complete To assure positive performance in the current environment, the program manager should do which of the following? A. Ensure the new processes will perform better than the current processes B. Ask the program steering committee to endorse the new processes and current program schedule and deliverables C. Meet with stakeholders to ensure they understand that the expectations for the new processes are superior to the current processes D. Discuss concerns with stakeholders and mitigate them by changing the processes that will be delivered Answer: D 56.The program sponsor returns from a board of directors meeting alter identifying a significant risk to the program schedule. This may Impact the program's benefits realization What should the program manager do next? A. Update the program benefits management plan and risk register B. Implement the mitigation plan for the identified risk C. Adjust the program scope to avoid the risk D. Document the risk and create a mitigation plan Answer: D 57.A program manager assigns project managers lo five component projects and continues to develop the program team. Which of the following represents the program manager's strategy? A. Rotate the responsibility for risk assessment among the program components B. Coach the project managers to manage project resources C. Cross-train the project managers to share expertise D. Prepare the project managers to assume larger roles with more responsibility. Answer: D 58.An ICT distribution designer is reviewing design documents with the owner to gam approval for an ER design. Which of the following information about the site shall be included? A. Sustainability requirements B. Suitability requirements C. Access and/or service provider requirements D. Designer requirements Answer: C Valid BICSI RCDDv15 Dumps (V8.02) for First-Attempt Complete 59.Which two of the following items should be considered for inclusion in a comprehensive working outline of a SoW? (Select two options.) A. Schedule B. Contract administration C. Legal matters D. Technical considerations E. Financial matters Answer: D,E 60.A program manager learns that their company's organizational strategy has changed This change impacts one component project of a program misaligning it with both the program objectives and the new organizational strategy This component project, however, is already 90 percent complete. What should the program manager do next? A. Immediately submit a component project closure request to the program sponsor so that resources can be reallocated to strategically aligned component projects. B. Assess the impact of closure on other component projects, and generate a recommendation for submission to the program governance board C. Recommend that the component project manager complete work activity to deliver benefits to the organization D. Update the benefits management plan to reflect the impact of the change on the program and its intended benefits Answer: B 61.How does a portfolio’s collection of work differ from that of a program's collection of work? A. Outcomes are interdependent B. Benefits are achieved only when managed collectively C. Components may be independent D. Outcomes are time bound Answer: C 62.The program manager must define the program and understand the organization's target market and customer needs. What should the program manager do first? A. Brainstorm with the program team to decide on the definitions of the target market. B. Meet with peers to identify the company's competitors in the target market C. Meet with the project managers to identify the target market D. Work with the program sponsor to assess the needs of the target market Answer: D