Congratulations , you are about t o have the best immersive experience ever watching the Final Four games in a way nobody has watched them before. You will have the opportunity of enjoying the match in two different ways. You don’t want to lose a thing while watching a match? From the D irector’s Chair you can see everything that is happening at the same time! Choose the camera you want to focus on by clicking on the Miniscreens on the sides of the Main Screen You want to see every detail and immerse yourself in the match? Try the Immersive Views by clicking on the icons positioned on the Field Map situated below the Main Screen! If you choose the icon on the basket, the immersive experience will be even more amazing, you won’t be missing the action since it will take you automa tically to the closer basket. To go back to the Director’s Chair just click on the Director’s Chair icon beside the Field Map. So what can I do? Along with the purchase you should have received a ticket code to be redeemed at least on four different devices. This document will guide you to make you enjoy the experience from those devices. Depending on the device y ou choose to enjoy this experienc e , you would need to follow different steps. 1. OCULUS QUEST/QUEST 2 DEVICES 2. ANDROID DEVICES 3. APPLE DEVICES 4. BROWSERs in DESKTOPS 5. TROUBLESHOOTING OCULUS QUEST/QUEST 2 DEVICES QUICKSTART STEPS STEP 1. Install ing the app lication. 1. Access the Oculus Quest store from the Oculus Android App or any web browser. If you are using a web browser, make sure that you are logged in to your Oculus account. 2. Click on this link to get to the EuroleagueTV VR page. 3. Next , you will se e a pop - up informing you that this app is an App Lap application. Click on OK and you will be able to add the app to your library by clicking / tapping on the blue button. 4. Now that the app has been added to your library, you will find it right there when yo u put on your Oculus Quest / Quest 2 headset * : ** If the EuroleagueTV VR application does not show up in your library, try restarting your headset. It will be in your library after the Oculus Library finishes loading. STEP 2. Watch ing the free content to get to know what the experience is about. 1. Once inside the app, you will find several available free video contents . They will not have a lock over the mini - poster. Free video content appearance Locked video content appearance 2. Click on any unlocked content to play it. 3. The video will start. STEP 3 Redeem ing the code to get to watch the live games To be able to play the locked content, you need to unlock it by redeem ing the code attached to your purchased ticket. 1. Tap on any locked content’s mini - poster or tap over the button at the bottom - left corner of the main panel (the one that contains the mini - posters) 2. Introduce the code in the text box using the keyboard that will show up and click on submit once you ready If the code introduced is valid , there will be a success message. The redeemed code will be available to be introduce d a lso in other three more devices (Android, iOS or W eb browser) 3. When the time of the event has arrived, you will be able to watch the live stream by tapping on the now unlocked content’s mini - poster Until then , b y tapping on it you will see the stream’s starting date and hour and a few more details about it. ANDROID DEVICES QUICKSTART STEPS STEP 1. Install ing the app lication. 1. Open the Play Store on your phone or tablet. 2. Tap on to search. 3. Search for “EuroleagueTV VR”. 4. Select the from the list of found items. 5. Install EuroleagueTV VR by pressing the Install button. 6. Wait for the installation of the EuroleagueTV VR app to be completed. 7. Run the EuroleagueTV VR by pressing Open. STEP 2. Watching the free content to get to know what the experience is about. 1. Once inside the app, you will fi nd several available free video contents . They will not have a lock over the mini - poster. Free video content appearance. Locked video content appearance. 2. Tap on any unlocked content to play it. 3. The video will start. STEP 3 Redeeming the code to get to watch the live games To be able to play the locked content, you need to unlock it by redeeming the code attached to your purchased ticket. 1. Tap on any locked content’s mini - poster or tap over the button at the top - righ t corner of the screen. 2. Introduce the code in the text box from the popup and click on submit once you ready . Tip: Remember that you can copy the code and paste it directly into the text box. If the code introduced is valid, there will be a success message. The redeemed code will be available to be introduced on three other devices as well. There is a maximum of four activations for each code. 3. When the time of the event has arrived, you will be able to watch the live stream by tapping on the now unlocked content’s mini - poster. Until then, a “calendar” icon will show up on the mini - poster. By tapping on it you will see the stream’s starting date and hour and a few more details about it. APPLE DEVICES QUICKSTART STEPS STEP 1. Install the app lication. 1. Open the App Store on your iPhone or iPad. 2. Press the Lens to search. 3. Search for “EuroleagueTV VR”. 4. Select the from the list of found items. 5. Install EuroleagueTV VR by pressing the Install button. 6. Wait for the installation of the EuroleagueTV VR app to be completed. 7. Run the EuroleagueTV VR by pressing Open. STEP 2. Play the free content to get to know what the experience is about. 1. Once inside the app, you will find several available free video contents . They will not have a lock over the mini - poster. Free video content appearance. Locked video content appearance. 2. Tap on any unlocked content to play it. 3. The video will start. STEP 3 Redeem the code to get to watch the live games To be able to play the locked content, you need to unlock it by redeeming the code attached to your purchased ticket. 1. Tap on any locked content’s mini - poster or tap over the button at the top - right corner of the screen. 2. Introduce the code in the text box from the popup and click on submit once you ready . Tip: Remember that you can copy the code and paste it direc tly into the text box. If the code introduced is valid, there will be a success message. The redeemed code will be available to be introduced on three other devices as well. There is a maximum of four activations for each code. 3. When the time of the even t has arrived, you will be able to watch the live stream by tapping on the now unlocked content’s mini - poster. Until then, a “calendar” icon will show up on the mini - poster. By tapping on it you will see the stream’s starting date and hour and a few more d etails about it. BROWSERs STEP 1. Open a browser and enter: https://euroleaguetv - vr.ybvr.com/ STEP 2. Watching the free content to get to know what the experience is about. 1. Once inside the web page, you will find several free video content available. Free video content appearance. Locked video content appearance. 2. Tap on any of the unlocked content to view it. 3. Watch and enjoy STEP 2. Redeeming a code to watch the live games. To be able to view locked content, you need to unlock it by redeeming the code attached to your purchased ticket. 1. Click on any of the locked content’s mini - poster or click on the button in the navigation bar at the top - right corner of the screen. 2. Introduce the ticket code in the text box from the popup and click on submit once you ready. If the code intr oduced is valid, the page will refresh automatically. The redeemed code will be available to be introduced also in at least three more devices. 3. When the time of the event has arrived, you will be able to watch the live stream by clicking on the now unlo cked content’s mini - poster. Until then, a “calendar” icon will show up on the mini - poster. By clicking on it, a popup will appear and you will be able to see the stream’s starting date along with more detail on the event. FAQ Frequently Answered Questions I don’t find the app so I can not install it on my device. Find the links to the apps below. • Apple Store App Link, • Google Play App Link. • Oculus Store. The app is installed by I cannot open it. Please, remove it and re - install it. If the issue persists, contact the support team There is an update of the app but it does not install on my device. Please, u ninstall your previous version of the app and download the new one once you have ensured you d on’t have a previous one. If you still have issues, please contact the support team. The EuroleagueTV VR application does not show up in the headset library. Please, t ry restarting your headset. It will be in your library after the Oculus Library finishes loading. When I introduce the code, the app tells me that the code does not exist. Please, e nsure the code is the one sent along in the purchased ticket, if the problem persists, contact the support team When I introduce the code, the app tells me that the code has been already used. Please note that the code cannot be used o n more than five devices. If that is not your case, please contact the support team I have introduced the code successfully but I cannot watch the video. If it is not the time of the game, the video will still be pending activation. If the game has already started and you cannot still play it, please contact th e support team. The playback of the game is not smooth. Please, verify the quality of your Internet connection and ensure you are receiving good quality signal if you are connected by WiFi . If the problem persists , please restart your router if you are connected via WiFi. If you still need help, please contact the support team. I have an issue and I don’t know whom to contact The support team will be available and the emai l is F4VR@euroleague.net