AMAL LIYANAARACHCHI PGDBA, MBA –IRM (USA), Cert CII (UK) To lead a dynamic team which has established unique market shares in a very competitive environment. Constantly providing a superior level of customer service with efficiency, expertise & professionalism. Moreover, where I can capitalize on my experience, training & inherent skills which will contribute to the company’s efficiency & growth. Date of Birth : 16 October 1973 Marital Status : Married Nationality : Sri Lankan Driving License : LMV Valid UAE License Self-motivated & equipped with outstanding i nterpersonal skills gained from 26 years of corporate experience Able to work under pressure as a team player or on my own initiative. Enthusiastic, Energetic & Committed. Innovations through sound judgment. Problem-solving through an analytical approach. Willingness to go beyond the call of duty to be successful in challenges. Claims management from intimation to final settlement in property, engineering & Liability, Marine, Casualty classes of insurance. (all other class except Motor & Medical) Managing relationships with international loss adjusters, Forensic Investigators, reinsurers, insurers, insurance brokers, direct sales team & underwriters. Preparation of management reporting on claims. Developing & implementing claims reporting systems & procedures to be implemented across the branch network. Enforcing warranties, clauses, excesses, and conditions on insurance policies based on claims experience. +971501025680 | +971561535535 amalliyanaarachchi@yahoo.co.uk P.O Box 32505, Dubai. U.A.E. PROFESSIONAL EXPERIENCE AXA INSURANCE (GULF) B.S.C. (c), Dubai, UAE PROPERTY & CASUALTY LARGE CLAIMS SPECIALIST ASSISTANT MANAGER - CLAIMS (COMMERCIAL) 2015 - 2020 AXA INSURANCE (GULF) B.S.C. (c), Dubai, UAE 2008 - 2015 Underwriting, issuing & signing of policies in property insurance. Preparation of management reporting on claims & reinsurance. Training underwriting & processing staff on underwriting & claims. Involved in arranging & the renewal of reinsurance treaties. Liaising with reinsurers & reinsurance brokers regarding facultative insurance, fronting & co-insurance policies. Claims management from intimation to final settlement in property, engineering & liability classes of insurance Member of the claim technical committee. Enforcing warranties, clauses, excesses, and conditions on insurance policies based on claims experience. CEYLINCO INSURANCE PLC, COLOMBO, SRILANKA ACTING MANAGER - ADMINISTRATION AND CLAIMS ASSISTANT MANAGER - CLAIMS 1994 - 2007 ‘Planning Prevents Poor Performances’ PROFICIENCIES PERSONAL DETAILS GUIDING PRINCIPLE OBJECTIVE PROFESSIONAL QUALIFICATIONS INNOVATION LINKEDIN LEARNING CERTIFICATION Master of Business Administration, Specialized in Insurance Risk Management - (MBA –IRM) University of Atlanta (USA) Post Graduate Diploma of Business Administration (USA) Certificate of Chartered Insurance in the UK – Cert CII Licentiate of Insurance Institute of India Diploma in computer studies (DICS) Certificate earned for Global Health: An Interdisciplinary Overview by the University of Geneva on Coursera. Certificate earned for Essentials of Global Health by Yale University on Coursera. Certificate earned for Managing Project Risks and Changes by the University of California Irvine on Coursera. Certificate earned for Information Security: Context and Introduction by University of London & Royal Holloway, the University of London on Coursera. Certificate earned for Leading Teams by the University of Michigan on Coursera. Certificate earned for Positive Psychology by the University of Pennsylvania on Coursera. Certificate earned for Corporate Strategy by the University of London on Coursera. Certificate earned for Data Science by Johns Hopkins University on Coursera. Certificate earned for Vital Signs by the University of Pennsylvania on Coursera. Creating Great First Impressions Learning Personal Branding Strategic Thinking Success Habits IN HOUSE TRAINING CERTIFICATION (AXA) Data Privacy Awareness Crisis Management & Business Continuity AXA Complaints Management Customer Experience Forensic Accounting & Advanced Business Interruption TRAINING & WORKSHOP Management Development Program covering various aspects of management. Professional Development Program on achieving personal and professional success. Reaching beyond excellence in “Service Excellence” Re-insurance training “The Art of Reinsurance Practice” Out-bound training program on leadership and teambuilding. Instrumental in developing & implementing claims reporting systems & procedures which are adopted by the branch network. Instrumental in developing the “on the spot” claim settlement program for commercial lines of insurance. Instrumental in developing the proper RI’s claims reporting system & procedures which are adopted by the regional wise.