METRO SALES Business Technology & Office Solutions Managed IT • Managed Print • Document Solutions • Scanning • Printers • Copiers • Workflow Technology A 2026 company and solutions overview based on information published on metrosales.com. www.metrosales.com 1. About Metro Sales Office technology and managed services for organizations Metro Sales presents itself as a provider of office technology, managed services, document solutions, and related workplace technology. Its website highlights Managed IT Services, Managed Print Services, Scanning Services, Document Services, document and workflow solutions, printers, scanners, multi-function devices, digital presses, and a Ricoh product library. Metro Sales also states that its services are intended to help organizations streamline workflows, cut costs, go digital, and address their individual business needs. The company emphasizes service as a core part of its offering and uses the motto “Service. Service. Service.” The company website lists a range of industries served, including education, government, legal, advertising, financial, healthcare, transportation, production print, and manufacturing. Metro Sales’ website lists its headquarters at 250 River Ridge Circle North, Burnsville, MN 55337. A Metro Sales article states that the company has been a provider of office technology since 1969. A company article also describes Metro Sales as employee-owned. 2. Managed IT Services & Business IT Support Technology management, cybersecurity, service desk, and planning Metro Sales’ Managed IT Services page describes its goal as supporting and protecting businesses so they can work safely and securely. The page says its team performs a 180-point technology overview and deploys security tools appropriate for the applications involved. The published service areas include email security, network protection, endpoint control, AI strategy, user training, service desk support, technical alignment, business alignment, and business continuity planning. For technical alignment, Metro Sales says each managed customer has an assigned resource that learns how the organization uses technology, documents processes for the service desk, and regularly assesses the environment against industry best practices. For business alignment, Metro Sales describes working with organizational leadership to develop a technology roadmap for the next three to five years. Its business continuity offering focuses on defining how, when, and where recovery should occur if operations are disrupted. These published capabilities make the Managed IT Services offering relevant to organizations looking for ongoing business IT support and structured technology management. 3. Managed Print Services & Print Fleet Management Assessing, analyzing, implementing, and monitoring the print environment Metro Sales’ Managed Print Services page focuses on helping organizations understand and optimize their print environments. The company says its approach includes assessing output, analyzing needs, implementing a plan based on organizational goals, and monitoring future use. The service page also describes fleet-management capabilities. Metro Sales says its managed print approach is designed to help organizations take control of printer fleets, understand printing costs, and create a more optimized printing environment. Published capabilities include printer repair by certified technicians, automatic toner replenishment, and fleet-related management support. The website states that fleet management can help automate toner ordering and reduce the administrative burden associated with printer management. Metro Sales lists managed print solutions for industries including education, financial, legal, healthcare, production print, government, advertising, and transportation. For organizations researching the keyword “Print fleet management,” the Metro Sales printer and managed-print pages provide the most direct source material for the topic. 4. Document Workflow Automation Digital document processes, cloud integrations, and automated workflows Metro Sales’ Document and Workflow Solutions page describes software solutions intended to help organizations control costs, streamline processes, and provide secure access to documents. The page highlights document automation and paperless workflows. The published solutions include HR workflows, accounts payable automation, cloud integrations, and print security. For HR workflows, the page describes organizing and centralizing important HR documents in a secure, searchable repository and creating workflows around onboarding and human-resource processes. For accounts payable, Metro Sales describes automated invoice processing, data capture, customizable approval routing, and integration with popular accounting software. The page says these workflows can be handled securely in the cloud. Cloud integrations are described as supporting scanning, printing, and faxing through cloud- connected workflows, including printing from anywhere to an enabled device. Metro Sales also describes print security features involving printer deployment, access, costs, card authentication, and job routing. 5. Scanning & Document Digitization Turning paper records into searchable digital information Metro Sales offers scanning services for organizations that need to digitize paper documents and reduce the burden of physical files. The company describes its scanning program as secure and says projects can include archives and newly created files. The scanning services page specifically mentions medical records, financial statements, legal documents, blueprints and CAD drawings, and government documents. Metro Sales says its scanning facility is HIPAA compliant and secure 24/7 for medical records. The company also describes an offline scanning process in which the computers and copiers used for the program are not connected to the internet. This is presented as part of the company’s approach to protecting sensitive documents during scanning projects. Metro Sales’ scanner product page says its equipment ranges from small desktop models to large industrial scanners. It also describes optical character recognition (OCR) for converting scanned documents into searchable content and formats such as Word and Excel. These services support organizations moving from paper-heavy processes toward searchable digital document environments. 6. Printers & Business Printer Solutions Desktop, production, and managed printing options Metro Sales’ printer portfolio includes desktop printers, production printers, and wide-format printers. The company states that it can support organizations needing a single printer as well as organizations with an entire managed fleet. The production printer section focuses on high-quality professional output and high- volume environments. A Metro Sales production-printer page describes solutions designed for organizations running long jobs and notes that the production solutions are designed for environments exceeding 150,000 images per month. The printer page also highlights security and managed capabilities. Metro Sales says its fleet-management software can automate toner ordering and help organizations take greater control of their printer fleet. The company’s product catalog includes multifunction printers, black-and-white printers, color printers, and production devices from its listed product portfolio. For organizations considering business printer leasing or printer acquisition, the website provides product categories and encourages visitors to contact Metro Sales to identify the right printer for their workplace. 7. Large Format & Wide Format Printers Printing maps, CAD drawings, posters, banners, signs, and more Metro Sales offers wide- format solutions for organizations that need printing beyond conventional office sizes. Its wide-format page describes solutions for CAD drawings, maps, posters, design plans, banners, signs, and other large-format applications. For technical and architectural applications, Metro Sales highlights large-format drawings and the ability to print maps, drawings, and professional CAD drawings. For marketing applications, the company describes color wide-format capabilities for banners, signs, and drawings. The company also presents wide-format printing as a way to contain outsourcing costs and support collaboration between office and field teams. The general printer page describes wide-format printers as three-in-one devices capable of printing, copying, and sharing maps, posters, and architectural drawings. These pages provide direct support for the targeted keywords “large format printers” and “Wide format printers,” while keeping the description aligned with Metro Sales’ published product information. 8. Copiers & Multi-Function Devices Copy, print, scan, and fax capabilities for modern workplaces Metro Sales describes multi- function devices as important office technology that can support everyday work. Its product page highlights devices with current technology and services backed by its service team. The company describes four characteristics of its multi-function device solutions: forward-thinking, secure, sustainable, and scalable. The page explains that security considerations include network, device, and document security. It also describes eco- friendly solutions intended to promote energy efficiency and waste reduction. Metro Sales says its large Ricoh product line allows solutions to be customized to desired outcomes. Its broader product overview describes copiers and multi-function devices as supporting copy, print, scan, and fax capabilities in one device. The Metro Sales product catalog includes multiple multifunction printer/copier models. The company also provides a service department for equipment support. For businesses comparing copier options, multifunction devices, or related office technology, Metro Sales combines equipment options with service and support. 9. Copier & Printer Service Support Service response and technical support Metro Sales maintains a dedicated Service Department for copier and printer service. The company states that equipment downtime is lost time for a business and describes a service response-time guarantee. According to the published Service Department page, Metro Sales targets on-site technician arrival within three business hours for the seven-county Twin Cities metro and within four hours for outstate locations. The page lists the Service Department phone number as (612) 861-1717 and provides an after-hours answering center at (800) 873-0596. Metro Sales also connects service support with its managed print offering. Its managed print page describes certified technician repair, toner replenishment, and print-fleet management capabilities. For businesses searching for “Copier repair near me,” service availability depends on the customer’s location and the equipment involved. The Metro Sales Service Department is the appropriate website source for placing a service call and reviewing current support information. 10. Industries & Workplace Applications Solutions across multiple organizational environments Metro Sales’ website lists a broad range of industries for its services and technology solutions. These include education, government, legal, advertising, financial, healthcare, transportation, production print, and manufacturing. The company’s education-related materials describe solutions for printing course materials, protecting student confidentiality, and using mobile technologies while managing costs. Its financial-industry positioning emphasizes customizable hardware and software intended to support productivity and profitability. For manufacturing, Metro Sales describes solutions ranging from document digitization to printing labels using LED or thermal label printers. Its government-oriented materials include office technology and document solutions. The website also contains location pages for areas including the Twin Cities, Mankato, St. Cloud, and Fargo/Red River Valley. These pages describe local technology support involving copiers, managed IT, scanning, managed print, and other office solutions. This range of industries and applications demonstrates how Metro Sales organizes its offerings around different workplace requirements rather than a single equipment category. Contact & Next Steps Explore Metro Sales solutions Organizations can visit Metro Sales online to explore managed IT services, managed print services, scanning, document services, document and workflow solutions, printers, scanners, multi-function devices, digital presses, and related support. For service needs, Metro Sales provides a dedicated Service Department page with service-call instructions and published response information. For document workflow needs, the company’s Document and Workflow Solutions page provides information on HR workflows, accounts payable automation, cloud integrations, and print security. For printing equipment, the Printers page provides desktop, production, and wide-format categories. For copier and multifunction requirements, Metro Sales provides a dedicated multi-function device page. The website also provides location-specific information for several service areas and a contact process for organizations that want help identifying a solution. METRO SALES Business Technology • Managed IT • Managed Print • Document Solutions Website: www.metrosales.com Headquarters listed on the website: 250 River Ridge Circle North, Burnsville, MN 55337