Tirupati Cylinders tridentinfo.com in f o @ t rid e n t in f o c o m Case S t u d y Implemented Microsoft AXAPTA(AX) INTRODUCTION SITUATION / CHALLENGES • Digitization and Automation : Tirupati Cylinders needed to digitize and automate their end - to - end operational processes Manual processes led to inefficiencies and a lack of real - time information • Inventory Tracking and Financial Reconciliation : Tracking each inventory movement and reconciling financials manually proved to be time - consuming and error - prone This hindered accurate reporting and decision - making • Workflow Automation : Tirupati Cylinders required workflow automation to streamline their business processes and reduce manual intervention Automating workflows would improve efficiency and productivity • Quantitative Insights for Decision - Making : The company needed quantitative insights derived from their data to make informed and strategic decisions Lack of such insights limited their ability to optimize operations and drive growth • Business Process Standardization : Tirupati Cylinders sought to define standards for vendors, imports, exports, discounts, deliveries, and other critical aspects of their operations Standardizing processes would ensure consistency and improve overall efficiency • Data Transparency for Reporting : Accurate reporting relied on data transparency Tirupati Cylinders required a system that provided transparent access to data and facilitated accurate reporting for compliance and analysis purposes 2 Tirupati Cylinders Private Limited manufactures fabricated plate work products. The Company serves customers in India. Tirupati Cylinders Limited - Manufacturer of lpg cylinder 5kg, lpg cylinder 12kg & lpg cylinder 16 kg since 2005 in Muzaffarnagar, Uttar Pradesh. Tirupati Cylinders faced several challenges in their operational processes, including the need for digitization and automation, tracking inventory movements, financial reconciliation, workflow automation, quantitative insights for decision - making, tighter business processing, and data transparency for accurate reporting To overcome these challenges and streamline their operations, Tirupati Cylinders partnered with Trident Information System to implement Microsoft AXAPTA (AX), a comprehensive enterprise resource planning (ERP) solution “The existing systems and processes posed challenges in delivering satisfactory customer service. Lack of real - time customer information, slow response times, and ineffective query resolution affected customer satisfaction and retention. IREDA faced challenges in meeting regulatory compliance requirements and generating accurate and timely reports. Manual reporting processes were time - consuming and prone to errors, making it difficult to meet regulatory obligations and gain insights for strategic decision - making .” APPROACH & SOLUTION OFFERED BY TRIDENT BENEFITS TO CUSTOMER 3 Trident Information System implemented Microsoft AXAPTA (AX) to address the challenges faced by Tirupati Cylinders and provide a comprehensive ERP solution. The key elements of the solution were as follows: • Integration of Supply Chain, Finance, and Human Resources : Microsoft AXAPTA (AX) integrated supply chain, finance, and human resources, providing a coherent workspace for seamless collaboration and streamlined operations This integration eliminated data silos and improved data flow across departments • Streamlined Business Operations : Microsoft AXAPTA (AX) streamlined all business operations, from procurement to finished products This ensured smoother and more efficient processes, reduced manual errors, and improved productivity • Comprehensive Maintenance Procedures and Asset Planning : The implementation of Microsoft AXAPTA (AX) allowed Tirupati Cylinders to establish comprehensive maintenance procedures and asset planning This ensured timely maintenance, reduced downtime, and optimized asset utilization • Predictive Maintenance and Mean Time Between Failures : The solution provided critical insights on expected failures, allowing Tirupati Cylinders to prempt such failures and take appropriate actions It also provided analytical inputs on mean time between failures, helping the company optimize maintenance schedules and improve operational efficiency • Cash Flow Forecasting : Microsoft AXAPTA (AX) facilitated cash flow forecasting by providing insights into revenue and expenditure This helped Tirupati Cylinders plan their finances effectively and make informed financial decisions “Trident Information System has been instrumental throughout the implementation process, understanding our unique requirements and tailoring the solution to meet our specific needs. Their expertise, professionalism, and commitment to our success have exceeded our expectations. Overall, implementing Microsoft AXAPTA(AX) by Trident Information System has been a game - changer for Tirupati Cylinders. We have witnessed increased operational efficiency, improved decision - making, and significant cost savings. We highly recommend Trident Information System as a trusted partner for digital transformation initiatives." - CEO Client Testimonial The successful implementation of Microsoft AXAPTA (AX) by Trident Information System brought several benefits to Tirupati Cylinders : • Enhanced Reporting and Strategic Planning : The solution provided enhanced reporting capabilities, enabling Tirupati Cylinders to generate comprehensive reports and gain insights for strategic planning This empowered informed decision - making and supported business growth • Integrated Processes and Quantitative Insights : Microsoft AXAPTA (AX) integrated various business processes, allowing Tirupati Cylinders to achieve seamless operations and gain quantitative insights from their data This helped identify areas for improvement and optimize performance • Increased Traceability and Accountability : The solution improved traceability throughout the product lifecycle Tirupati Cylinders could track inventory movements, monitor processes, and ensure accountability at each stage This enhanced quality control and compliance • Enhanced Productivity and Resource Optimization : Microsoft AXAPTA (AX) streamlined workflows and automated processes, leading to increased productivity and resource optimization Manual tasks were minimized, allowing employees to focus on value - added activities • Scalable Growth and Increased Revenue : With streamlined operations and improved efficiencies, Tirupati Cylinders experienced scalable growth The solution facilitated expansion and increased revenue generation • Reduction in Resource Wastage : The implementation of Microsoft AXAPTA (AX) reduced wastage of resources, including time, inventory, and finances This resulted in cost savings and improved overall efficiency Trident is a global consulting firm that empowers organizations around the world to digitally transform and grow their businesses. Our expert consultants offer strategic consulting, implementation services, support and managed services and pre - built software solutions that help our clients innovate and reinvigorate customer, employee, partner and supplier experiences and processes using Microsoft Dynamics 365, ERP, CRM, Business Intelligence/Analytics and related Microsoft cloud solutions. Trident enables Digital Transformation for enterprises and technology providers by delivering seamless customer experience, business efficiency and actionable insights through an integrated set of disruptive technologies: big data analytics, internet of things, mobility, cloud, security, unified communications, etc. Q u i ck F a c t s 1999 Y ear of Establishment 250+ No. of Employees 300+ No. of Customers H E A D O FF I CE M31 - A, M Block Market Greater Kailash II, N e w D e l h i 1 1 0048 Phone: - +91 11 2921 9927 B R A N C H O FF I CE Apeejay House, Block C, 8th Floor, 15 Park Street, K o l k a t a 7000 1 6 Phone: - +91 967 417 7115 I N T E R N A T I O N AL O FF I CE Office No 1001 - 71, 9th Floor Crystal Tower, Business Bay, PO Box 238364 Dubai, UAE Phone: - +971 56305 7227 CRM MS D365 Sales M S D 3 6 5 M ark e t ing Audit & Risk Analysis A C L G R C A C L E x c h a ng e A C L A n a l y t i c s ERP MS D365 Operations MS D365 Business Central Microsoft Dynamics AX Microsoft Dynamics NAV B u si n e ss I n t e lli g e n c e M S P o w e r B I SPSS Q lik S e n s e Internet of Things (IoT) Retail Supply Chain Asset Management Fleet Management E n e r g y M a n a g e m e n t R e t a il A pp li c a t i on s LS Retail D 365 R e t a il DevOps IBM Microsoft D y n a t ra c e M ob il e A pp s Sales Force Automation Service Team Automation Customer Loyalty Management Mobile Inventory Managment Security A ppli c a t ion S e c u r i t y End Point Security Database Security R e t a il H o s p i t a li t y E - C o mm e r c e L og is t i c s M a nu f a c t u r i ng R e a l E s t a t e & C on s t r u c t i on E du c a t i on Trident’s Vertical Focus Microsoft Dynamics President Club winner from Microsoft for Microsoft Dynamics Navision, Axapta & MS CRM ‘Transformative 100’ by ChannelWorld at the Premier 100 annual awards for 2016, 2017, 2018 Gold Certified Partner for Microsoft Dynamics Navision, Axapta & MSCRM Diamond Partnership with LS Retail supporting clients with more than 5000 POS. 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