Service Earn Clubpoint Program (/en/earn- clubpoint- program/) Promotion till 31 Dec, 2020. Your Mobile Local Prepaid SIM Activation Offer Card activation Service, Tariff & inquiry (Terms & Conditions) IDD Service Roaming Data Service csl Wi-Fi Service Recharge Methods and Bonus User Guide (/r/cms/pccw/2018/201805073/UserGuide_ED2_ENG2.pdf) Card activation bonus: Free 2GB local data usage in first 30 days SIM card activation ： Please activate the Prepaid SIM card before the expiry date shown on the Prepaid SIM card package by make/receive the first call or send the first SMS. Service, Tariff & inquiry Charges (HK$) Local Calls Off-peak hours (21:00 - 11:59) $0.06 / min Peak hours (12:00 - 20:59) $0.12 / min IDD Calls To China IDD 0060 $0.8/min + local airtime$0.12/min (/en/index.html) (https://www.hkcsl- 5g.com/en/index.html) 中文 1 1 2 $1.8 / SMS To other destinations IDD 001 tariff + local airtime$0.12/min Local Video Call Intra Network $1.0 / min Other Mobile Network $2.0 / min International Video Call Australia, Singapore, Macau, Malaysia, Japan, Mainland China, South Korea & Thailand $8.0 / min United Kingdom, Taiwan, Philippines, New Zealand, Saudi Arabia & Russia $9.0 / min Indonesia $12.0 / min Local SMS Intra Network $0.3 / SMS Was effective from 4th December, 2018 Inter Network $0.7 / SMS International SMS China $1 / SMS Effective from 1 September, 2019, charge of Interna onal SMS to China will be $1.0/iSMS Other countries KingKing ( 傾 King) $8 / 1-day, $88 / 30-days Subscription code: *101*55*1# Click below link for service details & usage (/r/cms/pccw/pdf/Prepaid/KingKing_Voice_Roaming_Service.pdf ). MMS Incoming & Outgoing MMS in Hong Kong $ 3 / MB Incoming & Outgoing MMS in other countries $0.12 KB International Roaming Voice Call Roaming Charge (https://www.hkcsl.com/en/prepaid- roaming-service/) SMS Local / International SMS charges + $4 / SMS Local Call Forwarding Local airtime charges International Call Forwarding IDD 001 (/u/cms/pccw/201311/0116445815i7.pdf) + Local Call Charge Unconditional Call Forwarding Package $15 / 30 days Caller Number Display Free Voice Mail $5 / 30 days Call Waiting Local airtime charges apply for each line Conference Call Local airtime charges apply for each line MTR/Tunnels/Mobile License/ Administration Fee $3 / month Day-pass Charges Subscription Data Day-Pass (21Mbps data speed) 1 Day/ 2GB + Unlimited Wi-Fi $28 *101*102*2# 3 Days/ 3GB + Unlimited Wi-Fi $56 *101*106*1# 2 1 1 3 3 8,9 10 10 9 1 2 11 12 13 Destinations Country/Territory Code IDD 0060 special rates 24-Hour Applicable (HK$/Min) MAINLAND CHINA 86 $1.80 AUSTRALIA 61 $2.00 CANADA 1 $1.60 FRANCE 33 $4.00 GERMANY 49 $4.00 INDONESIA 62 $3.80 JAPAN 81 $3.30 MACAU 853 $1.99 Check account balance and validity: Press ## 122 # SEND Popular destinations and rates: 30 Days / 8GB + Unlimited Wi-Fi [Auto Renew) $88 *101*114*1# (cancel :*101#114*1#] 90 Days / 1GB $48 *122*533*5# 365Days / 5GB $98 *101*199*5# 365Days / 8GB $128 *101*199*6# 365Days / 20GB (free 1000 mins local voice) $238 *101*199*7# 365Days / 40GB (free 1000 mins local voice) $348 *101*199*10# 365Days / 10GB *Only for Local Data 365-Day Pass (20GB/40GB) in use $60 *101*199*81# APAC Roaming Data Pass (~Applicable to: Mainland China, Macau, Taiwan, Japan, South Korea, Singapore, Malaysia, Thailand, Indonesia, The Philippines, Australia, New Zealand ) 1 Day / 500MB $48 *101*601*1# 3 Days / 800MB $78 *101*601*12# 7 Days / 1GB $128 *101*601*13# Please refer to "Terms and Conditions" for details of the remarks. IDD 0060 ^ MALAYSIA 60 $2.40 NEW ZEALAND 64 $4.00 PHILIPPINES 63 $3.90 SINGAPORE 65 $3.28 SOUTH KOREA 82 $3.70 TAIWAN 886 $1.99 UNITED KINGDOM 44 $2.39 UNITED STATES OF AMERICA 1 $1.60 For the rate of IDD 001, please click here (/u/cms/pccw/201311/01164523acaz.pdf). For the rate of IDD 0060, please click here (/r/cms/pccw/pdf/IDD0060_PCCW- HKT_3G_Rechgr_SIM_Voice_17072014.pdf). ^ Postpaid IDD 0060 rate table and offers (via bill settlement) do not apply to this Rechargeable SIM Card. * To reset or change your PIN, please press here (https://prepaid.pccwmobile.com/Prepaid/manuallogin.action? request_locale=en_US). If you call back to an incoming IDD call by retrieving the telephone number from the caller number display (eg from “Answered” or “Missed” call records), this IDD call will be charged at IDD 001 rates, as you are using IDD 001 to make the call. You can get roaming data; make calls to Hong Kong, within the same country/territory, or to other countries/territories when you are overseas. International Roaming Roaming data pass Press * 131# SEND ( operate in overseas ) Calling Hong Kong Press ＊ 108 ＊ [Hong Kong Tel. No.] # SEND Making local calls in other countries/territories Press ＊ 108 ＊ [001] [Country / Territory Code] [Area Code] [Local Tel. No.] # SEND Making calls to other countries/territories Press ＊ 108 ＊ [001] [Country / Territory Code] [Area Code] [Tel. No. in other country] # SEND To suspend roaming service: *143*01# SEND To resume roaming service before leaving Hong Kong: #143*01# SEND To check roaming status: *#143*01# SEND 10 After pressing the requisite key string, you’ll receive a message saying “Thank you for using our service. The number you’ve dialed is being connected, please wait”. Wait for your phone to ring, and answer it. You will then be connected to the called party. The roaming service has been enabled by default in this Rechargeable SIM Card. Customers can take the action to prevent handsets from switching to mainland China-based mobile networks while in Hong Kong, thereby incurring unnecessary roaming charges. Temporarily suspend the roaming service with the following shortcodes: + If you have to make or receive calls while roaming, please cancel all local/international call forwarding functions. Use a Wi-Fi enabled device at more than 15,000 Wi-Fi hotspots all over Hong Kong. Simply plug and use! Hotspot Search: www.cslwifi.com How to use: 1. Go to csl Wi-Fi hotspots, and set the Network Name (SSID/ESSID) to "csl". 2. Launch your internet browser. 3. Type any valid URL into the address field and you will be redirected to the csl Wi-Fi login page automatically. 4. Login to the service: i) Choose "Prepaid SIM Cards". ii) Enter your mobile number and PIN to login to the service. 5. After login, a new offline window will be pop-up to let you terminate the connection. Do not close the offline window. To terminate your csl Wi-Fi session, simply click the "Disconnect" button. 6. If you have accidentally closed the Disconnect pop-up window, please go to hotspot.cslwifi.com and click "Disconnect" to logout. csl Wi-Fi service is provided by Hong Kong Telecommunications (HKT) Limited subject to the terms and conditions of csl Wi-Fi service, available at www.cslwifi.com/support/download/Special_Condition_T&C_e.pdf. To know more about csl Wi-Fi hotspots and coverage, please visit www.cslwifi.com. Recharge Methods: 1. Via Your Mobile recharge voucher You can purchase Your Mobile recharge vouchers at any Your Mobile dealer shops. You can recharge your account with recharge vouchers in Hong Kong or overseas. The value will be credited to your account instantly. csl Wi-Fi Service Recharge Methods and Bonus 2. Online top-up via recharge voucher or credit card / Alipay • Use your prepaid card to visit http://prepaid.hkcsl.com (http://prepaid.hkcsl.com) • Enter the PIN printed on the recharge voucher or follow the instructions and recharge with a credit card / Alipay. Recharge method: i) Call Recharge Service Hotline 179179 or ii) Press ＊ 109 ＊ PIN # SEND Recharge value Bonus Extension of card validity (count from top-up date) Below HK$49.9 Not applicable 30 Days HK$50 - HK$199.9 10% of recharge stored-value 180 Days HK$200 - HK$299.9 20% of recharge stored-value HK$300 or above 30% of recharge stored-value Terms and Conditions 1. Local calls, IDD calls, video calls and International Call Forwarding calls are charged on a per minute basis. 2. Local airtime charges apply when using IDD service and International Call Forwarding. 3. International roaming calls are charged on a per minute basis. Airtime will be deducted in units of 1 minute once you answer the return call from our system, even if the called number is busy or unanswered. 4. Local data is charged on a per-MB basis. Please ensure the data connection is disabled when you are not using the service to avoid unnecessary charges. 5. Roaming data is charged on a per-20KB basis. 6. Local data must be consumed within Hong Kong. A roaming data charge will be made when roaming overseas. 7. Local 1-day, 3-day, 7-day and “Usage period aligned with card validity” data passes commence on the day of subscription. Service will be automatically terminated at 23:59 on the commencement day, 3rd day, 7th day or until expiry of the prepaid card, but no more than 365 days from the subscription date of the data plan, whichever is sooner. For 1/3/7 days data passes, customers are required to subscribe to the data pass again for continued use. The validity of the “Usage period aligned with the card validity” local data pass will last until expiry of the prepaid card, but no more than 365 days from the subscription date of the data plan, whichever is sooner. 7a. 30-day data pass will be renewed automatically every 30 days (23:59 on 30th day) after subscription. Any unused usage cannot be carried forward to the next 30-day period and will be forfeited at the end of the respective period. To unsubscribe this service, please dial*101#114*1#($88/30-day Pass) from your handset, the cut-off time is 23:59 on the expiry date. If you subscribe to multiple 30-Day Data Passes simultaneously, the system will follow the last subscribed 30-Day pass expiry date and will be auto-renewed. Previous 30-Day Data Pass subscribed will end upon original expiry date (23:59). 8. Customers are required to download the KingKing application from App Store or Google Play to utilize this service. KingKing is compatible only with certain handsets. $8/day, $88/30 days from making outgoing calls to any Hong Kong phone number or receiving incoming calls from anywhere in the world via KingKing. IDD Quick links What's new (/en/whats-new/) Online Shop (Connection/Renewal) (https://shop.hkcsl.com/MobOs/index.html language=en&utm_source=hkcsl&utm_me My HKT (https://customerservice.pccw.com/cs/? p1=en) My Account (/partner/PartnerSite.jsp? name=MyAccount&lang=en) Standalone Handset Purchase Corner (https://www.hkcsl.com/tc/clublike_home) Contact us General enquiry (/en/contact-us/) csl Digital Sales Team (/en/csldigitalsalesteam/) csl shop (/en/shop/) Customer Service Center (/en/customer- service-center/) Premium Redemption (/en/premium- redemption/) Service Hotline 179 179 charges apply if making calls to non-Hong Kong phone numbers, and local voice call minutes will be charged for the duration of such a call during all calls. Charges for Wi-Fi connectively and IDD charges (if any) are additional. Local voice call minutes will be charged for using KingKing application to make / receive calls in Hong Kong. Download the application from Google Play and App Store will incur local mobile data charge, while roaming data charge will incur in overseas. 9. Cut-off time for Roaming data and KingKing is HK time 23:59. New daily cap starts at HK time 00:00. 10. Both incoming and outgoing MMS are charged on a per-MB basis. If MMS is downloaded / sent during roaming, roaming data charges apply. 11. No local airtime charges applied for Unconditional Call Forwarding Package. Local call forwarding when busy, unanswered and unreachable are not included in the package. The package will be renewed automatically every 30 days and related package charge will be deducted from your account. 12. When accessing Voice Mail via a mobile phone, airtime is charged. Roaming charges apply when retrieving voice mails from outside Hong Kong. The Voice Mail package will be renewed automatically every 30 days and related package charge will be deducted from your account. 13. The MTR/Tunnels/Mobile License/ Administration Fee will be deducted automatically from your account on a monthly (30 days) basis. 14. If the subscribed packages cannot be renewed successfully due to insufficient balance in your account, the related packages will be cancelled. Please re-subscribe to the packages after recharge. 15. Any dispute over value or usage should be raised with service provider (CSL Mobile Limited) within one month. 16. Service fee will be charged for each copy of the call details relating to the current month. 17. Usage records maintained by CSL Mobile Limited shall, in the absence of manifest error, be conclusive evidence. 18. CSL Mobile Limited reserves the right to amend the tariff and the related charges. Please call the service hotline for tariff details. csl product hotline: 2888 2123 (/en/callcenterform/) Contact us by WhatsApp: 5212 3123 (/en/website52123123/) 24-hour customer service hotline: 2512 3123 (tel:+85225123123) Email enquiry (/en/enquiry-form/) General Terms & Conditions of hkcsl.com (/en/General-Terms-and-Conditions-of-hkcslcom/) | Privacy Statement (http://www.hkt.com/Privacy+Statement?language=en_US) | csl Fair Use Policy (/en/Fair-Use-Policy/) | Regulatory Notices (/en/Notices/) | General Terms & Conditions (/en/Service-Terms-and-Conditions/) | Special Conditions (/en/Special-Conditions/) | QoS Measures (/en/QoS-Measures/) | Industry Code of Practice/Scheme (/en/Industry-Code-of-Practice-Scheme/) | Non-discrimination and Non-harassment Statement (/en/non-discrimination-and-non-harassment- statement/) | Careers (http://www.hkt.com/About+HKT/Careers?language=en_US) CSL Mobile Limited 香港移動通訊有限公司 | Copyright 2020. All rights reserved. Follow us (/en/website52123123/) (http://www.facebook.com/hkcsl) (https://www.youtube.com/hongko (https://www.instagra (https://s language Download csl App (http://e.hkcsl.com/cslapp)