Startup Procedure Procedure Status Comment Acquire Downstream Channel 525000000 Hz Locked Connectivity State OK Operational Boot State OK Operational Configuration File OK Security Enabled BPI+ DOCSIS Network Access Enabled Allowed Downstream Bonded Channels Channel ID Lock Status Modulation Frequency Power SNR/MER Corrected Uncorrectables 20 Locked 256QAM 525000000 Hz 5.7 dBmV 43.4 dB 0 0 4 Locked 256QAM 429000000 Hz 5.7 dBmV 43.4 dB 0 0 12 Locked 256QAM 477000000 Hz 5.7 dBmV 43.4 dB 13 0 28 Locked 256QAM 573000000 Hz 5.1 dBmV 40.9 dB 0 0 1 Locked 256QAM 411000000 Hz 5.6 dBmV 43.4 dB 6 0 2 Locked 256QAM 417000000 Hz 5.8 dBmV 43.4 dB 0 0 3 Locked 256QAM 423000000 Hz 5.8 dBmV 43.4 dB 0 0 5 Locked 256QAM 435000000 Hz 5.7 dBmV 43.4 dB 0 0 6 Locked 256QAM 441000000 Hz 5.8 dBmV 43.4 dB 0 0 7 Locked 256QAM 447000000 Hz 5.7 dBmV 43.4 dB 0 0 8 Locked 256QAM 453000000 Hz 5.9 dBmV 43.4 dB 0 0 9 Locked 256QAM 459000000 Hz 5.8 dBmV 43.4 dB 0 0 10 Locked 256QAM 465000000 Hz 5.9 dBmV 43.4 dB 0 0 11 Locked 256QAM 471000000 Hz 5.9 dBmV 43.4 dB 10 0 13 Locked 256QAM 483000000 Hz 5.9 dBmV 40.9 dB 9 0 14 Locked 256QAM 489000000 Hz 5.8 dBmV 43.4 dB 0 0 15 Locked 256QAM 495000000 Hz 5.9 dBmV 40.9 dB 0 0 16 Locked 256QAM 501000000 Hz 5.8 dBmV 40.9 dB 0 0 Connection We recommend using our Mobile Application - SURFboard Central Mobile App - for better experience configuring and accessing new features customized for your device. The status listed shows the connection state of the cable modem. They are used by your service provider to evaluate the operation of the cable modem. STATUS PRODUCT INFORMATION EVENT LOG ADDRESSES CONFIGURATION LOGIN SETTINGS HELP LOGOUT S34 2/22/26, 1:08 PM Status https://192.168.100.1/Cmconnectionstatus.html 1/2 17 Locked 256QAM 507000000 Hz 5.8 dBmV 43.4 dB 0 0 18 Locked 256QAM 513000000 Hz 5.8 dBmV 43.4 dB 0 0 19 Locked 256QAM 519000000 Hz 5.7 dBmV 40.9 dB 0 0 21 Locked 256QAM 531000000 Hz 5.6 dBmV 43.4 dB 0 0 22 Locked 256QAM 537000000 Hz 5.4 dBmV 43.4 dB 0 0 23 Locked 256QAM 543000000 Hz 5.4 dBmV 40.9 dB 0 0 24 Locked 256QAM 549000000 Hz 5.2 dBmV 40.9 dB 0 0 25 Locked 256QAM 555000000 Hz 5.2 dBmV 43.4 dB 0 0 26 Locked 256QAM 561000000 Hz 5.1 dBmV 43.4 dB 0 0 27 Locked 256QAM 567000000 Hz 5.1 dBmV 40.9 dB 0 0 29 Locked 256QAM 579000000 Hz 5.1 dBmV 40.9 dB 0 0 30 Locked 256QAM 585000000 Hz 5.0 dBmV 40.9 dB 0 0 31 Locked 256QAM 591000000 Hz 4.9 dBmV 43.4 dB 0 0 32 Locked 256QAM 597000000 Hz 4.8 dBmV 40.9 dB 0 0 193 Locked OFDM PLC 690000000 Hz 3.8 dBmV 44.0 dB 396170720 1315 194 Locked OFDM PLC 957000000 Hz 2.2 dBmV 42.0 dB 1848669176 1553 Upstream Bonded Channels Channel ID Lock Status US Channel Type Frequency Width Power 1 Locked SC-QAM 16400000 Hz 6400000 44.0 dBmV 4 Locked SC-QAM 35600000 Hz 6400000 44.8 dBmV 3 Locked SC-QAM 29200000 Hz 6400000 44.0 dBmV 2 Locked SC-QAM 22800000 Hz 6400000 44.0 dBmV 41 Locked OFDMA 36200000 Hz 44400000 41.0 dBmV Current System Time: 02/22/2026 13:07:51 © Vantiva USA LLC All rights reserved. ARRIS, SURFBOARD and SURFBOARD MAX are trademarks of Vantiva USA LLC. All other trademarks are the property of their respective owners. STATUS PRODUCT INFORMATION EVENT LOG ADDRESSES CONFIGURATION LOGIN SETTINGS HELP LOGOUT 2/22/26, 1:08 PM Status https://192.168.100.1/Cmconnectionstatus.html 2/2