AI EMPLOYEE FOR CUSTOMER CONVERSATIONS Meet XBert AI 24/7 Always-on coverage 23+ Languagessupported TheAI employeethat never misses acall,text,or chat. 100K+ BusinessestrustNextiva XBertAI by Nextiva answersyour phone, replies totextsand live chats, books appointments, and follows up with customers, 24/7, so your team can focus on the work that matters. AI What are your hours? Hi, can I book for Friday? Booked! Friday, 2:00 PM. Open 8-6 Mon-Sat. Need more? Talk to us today: 800-799-0600 nextiva.com What Is XBert AI? An AI employee, not just an answering service XBert AI is Nextiva's AI platform for handling customer conversations across phone, SMS, live chat, and inbox messages. Nextiva calls it an AI employee because it is designed to finish the task behind a customer's request, not just take a message. Unlike a basic voicemail or a simple call-routing menu, XBert learns your business from your website, services, hours, and FAQs, then keeps improving from real interactions. Setup takes minutes and requires no coding. Live chat Voice calls XBert handles approved conversations and tasks from start to finish. XBert leads the interaction while your team monitors or approves sensitive actions. SMS texting Inbox & email XBert coaches human agents in real time with guidance and suggested responses. AI One AI employee. Every channel. One customer journey. Three ways to work with XBert Autonomous Autopilot Agent Assist XBert AI by Nextiva | 800-799-0600 | nextiva.com Page 2 of 7 Key Features Replies to SMS and website chat visitors instantly so no lead goes cold. Supports more than 23 languages so you can serve a wider customer base. Everythingyourfrontlineneeds,in one AI employee Answers every call, routes customers, and handles routine questions around the clock, including nights, lunch breaks, and peak hours. Escalate sensitive issues to your team and control how your AI employee is trained and what it can do. Schedules, reschedules, and confirms appointments, then follows up automatically. Pulls in your website, services, hours, and FAQs to answer accurately, and improves from real conversations. Texting & Live Chat 24/7 AI Receptionist Multilingual Support Appointment Booking Self-Training Knowledge Human Handoff & Control AI See every feature in action Start your free trial or book a demo at nextiva.com Call 800-799-0600 XBert AI by Nextiva | 800-799-0600 | nextiva.com Page 3 of 7 How XBert AI Works 1 2 3 Go live in minutes Improve every day Connect your business Shareyourwebsite, services,hours, and FAQs. XBert scans them and learns how your business talks and works. ForwardcallsoraddXBertto your Nextiva phone number. No coding, with onboarding help during your trial. XBertlearnsfromrealinteractions while call summaries and analysis show you what customers ask. Example: a call XBert resolves end to end 2:00 PM, please. XBert AI by Nextiva | 800-799-0600 | nextiva.com Hi, do you have anything open tomorrow afternoon? Illustrative example of a typical appointment-booking conversation. Yes! I have 2:00 PM or 4:30 PM. Which works best? Done! You're booked for tomorrow at 2:00 PM. I'll text you a reminder. AI RESOLVED Page 4 of 7 Who Benefits from XBert AI Restaurants & Retail Handle reservations, hours, and menu questions by voice, text, or chat while staff serve guests in person. Home & Field Services Technicians are on the job when calls come in. XBert books service calls, captures details, and keeps your pipeline full. Medical & Dental Practices Front desks get slammed during business hours and cannot cover lunch or after-hours. XBert schedules, reschedules, and answers routine patient questions, with HIPAA compliance built in. Growing Businesses on Nextiva Add AI to your existing Nextiva phone or contact center setup so human agents can focus on higher-value, more sensitive conversations. Fewer missed calls and lost leads Lower cost than staffing every shift Shorter wait times for customers More time for your team on high-value work What teams gain Put an AI employee on your front line Start your free trial or book a demo at nextiva.com Call 800-799-0600 XBert AI by Nextiva | 800-799-0600 | nextiva.com Page 5 of 7 Pricing & Why Choose XBert AI / month XBert AI vs. the alternatives XBert AI XBERT AI PLAN $99 Starts with100AI sessions Voice, SMS,and live chat Website scanning and AI training 14-day free trial available Confirm current pricing at nextiva.com. Join 100K+ businesses growing with Nextiva. Runs on Nextiva's cloud telephony platform for clear calls, low latency, and dependable uptime. Start your free trial or book a demo at nextiva.com Answers 24/7 Texts & live chat Books appointments Learns your business Scales at peak volume Voicemail Live in minutes with no coding, plus free onboarding and number porting. 24/7 support included with every Nextiva plan. XBert AI Why businesses choose XBert AI Trusted Built on Nextiva Support Fast setup Try XBert AI free for 14 days Call 800-799-0600 XBert AI by Nextiva | 800-799-0600 | nextiva.com Page 6 of 7 PHONE WEBSITE LINKEDIN FACEBOOK X (TWITTER) GET STARTED TODAY Never miss another customer conversation. Put XBertAIto workonyour phones, texts,and chat. TalktotheNextiva team, get a personalizeddemo,and seehow quickly anAI employeecanstart handling your customer conversations. AI CALL US NOW 800-799-0600 Talk to a Nextiva specialist about XBert AI for your business. Start Free Trial Book a Demo Connect with Nextiva nextiva.com x.com/nextiva 800-799-0600 facebook.com/NEXTIVA linkedin.com/company/nextiva XBert AI is a Nextiva product. Features, pricing, and trial terms may change; confirm current details at nextiva.com. Page 7 of 7