SERVE Leadership Model Community Leadership Presentation © 2024 CFA Properties, Inc. What is leadership? Write your own definition of leadership. What is leadership? "The only definition of a leader is someone who has followers.” - Peter Drucker "Leadership is the capacity to translate vision into reality.” - Warren Bennis “As we look ahead into the next century, leaders will be those who empower others.” - Bill Gates "Leadership is influence - nothing more, nothing less.” - John Maxwell “Effective leaders take a personal interest in the long - term development of their employees, and they use tact and other social skills to encourage employees to achieve their best. – Harvard Business “The action of leading a group of people or an organization.” - Oxford Dictionary “Great leaders rally people to a better future.” - Marcus Buckingham “Leadership is a set of behaviors used to help people align their collective direction, to execute strategic plans, and to continually renew an organization - McKinsey It’s more than a position. Leadershi p... It’s a choice It’s not just a job. Why do you think leadership matters? How can leadership make a difference? Leadership is at the center of success. Leadership is not just one of the 5 Critical Success Factors... What is SERVE? Chick - fil - A founder, S. Truett Cathy, set the example, leading by serving others . His legacy sparked the development of the SERVE Leadership Model. And David shepherded them with integrity of heart ; with skillful hands he led them. Psalm 78:72 Leadership Character Leadership Skill SERVE is ... Great leaders SERVE ● A higher standard of Leadership ● Based on timeless principles ● An ideal to strive toward Value Results & Relationships Engage & Develop Others Reinvent Continuously Embody a Leader’s Heart See the Future See the Future See the Future Envision and communicate a compelling picture of a preferred future ● Success is preceded by intention ● To be effective, your team should know where they’re headed ● Creating your future is a competitive advantage Why “Each person’s destiny is not a matter of chance; it’s a matter of choice. It’s determined by what we say, what we do, and whom we trust.” – S. Truett Cathy Assess Reality Create margin to focus on the big picture Best Practices Imagine the Possibilities Involve others in crafting your vision Determine the Destination Communicate your vision frequently Group Discussion • How do you create margin to “pull up” from the business and assess reality? How do you change your reality rather than stay comfortable in it? • How do you involve others in your ideation and planning to help elevate your thinking, generate motivation and alignment, and create a preferred future? • How do you provide clear direction as a leader? How do you communicate your vision consistently? Engage and Develop Others Optimizing your team by investing in their growth Engage and Develop Others ● To achieve your vision, you should train and empower your people ● Your business growth is facilitated by the growth of your team ● Investing in the team is one of the ways leaders demonstrate care Why Best Practices Low Low High High Potential Performance Tool: 9 - Box Grid Select Talent Get to know your people personally and professionally Energize Effort Invest in your people as a way of showing care Foster Growth Give real responsibility by creating opportunities to lead Source: Mind Tools: The Nine - Box Grid Group Discussion • How do you ensure you are intentional about selecting the right talent for your team? • How do you continue to engage those you have selected to join your team? How can demonstrating care and really getting to know your people lead to higher engagement? • How do you create opportunities for new leaders to lead? How do you assess when someone on your team is ready for such responsibility? Reinvent Continuously