A Full Guide on How to Create a Credit Memo in QuickBooks A QuickBooks credit memo is a document that is used to reduce a customer’s outstanding balance, typically it is for returned goods, damaged items, or overpayments. When there is a need to refund the cash, companies prefer to change it to credit and provide it to customers. In this blog, we will look deeply into what credit memos are, how to create a credit memo in QuickBooks, how to apply credit memos in QuickBooks Online, and how to send them to QBO. To help you with the steps to do the same, we have brought you this detailed blog. Give a long jump into the page and gain useful insights from it. In case you don’t want to take a risk and prefer consulting a professional for guidance. Give a ring to 1.855.888.3080 and get instantly connected with an expert. How to Create Credit Memos in QBO Steps that will help you create credit memos in QuickBooks Online: Click on the Plus(+) icon. Choose Credit Memo. Choose the customer’s name for whom you want to create the credit memo. Insert the date of the credit memo. Give the crucial information. Choose the Save and Close option. How to Apply Credit Memos in QBO Here are the steps to apply a credit memo in QBO: Choose Sales from the left pane. Pick the customers for whom you want to apply the credit memo. Search for the invoice for which you want to apply the credit memo. Click on Receive Payment. Insert all the information that you see on the Receive Payment window. Visit the Outstanding Transactions section and make sure that you have chosen the right invoice. Finally, click Save and Close. How to Apply a Credit Memo to an Invoice in QBO? Here are the steps to apply a credit memo to an invoice in QBO: Go to the Sales menu in QBO. Choose the credit memo that you want to apply for. Click on Credit Memos. Open the credit memo that you want to apply to. From the Apply To section, choose the invoice that you want to apply to. After this, you need to define the amount that you want to apply to the invoice from the credit memo. Review all the details and make sure that they are accurate. Choose Save and Close to apply the credit memo. How to Send a Credit Memo to a QB? Learn how to send a credit memo in QB: Open the QB application. Click on Invoices and Credit Memos. Recognize the credit memo that you want to send. Choose Send and then enter the customer’s email address. Click on the Send option. In a Nutshell In the entire page, we have briefly outlined the steps to create a credit memo in QuickBooks , apply the credit memo in QBO, apply the credit memo to an invoice in QBO, and send the credit memo. For more information, give a call to 1.855.888.3080 and talk to a QB professional for assistance.