POSITION DESCRIPTION POSITION: Relationship Manager DATE: April 2021 Artarmon LOCATION: ARTARMON REPORTS TO: Manager - Fundraising and Business Development EMPLOYEE’S SIGNATURE: ___________________________________ EMPLOYEE NAME: ___________________________________ ROLE OVERVIEW Reporting to the Manager - Fundraising and Business Development, the Relationship Manager will be responsible for developing a portfolio of new and existing corporate partners and generating connection to other donor networks to drive income to Variety NSW/ACT. This will be achieved by working with the NSW/ACT business community and external networks as well as an existing base of corporate partners and donors. The incumbent will be based in Artarmon but tasked with creating opportunities to connect with new donor that require out of office travel. Annual KPI’s for this role will be agreed based on the Strategic Plan, the Annual fundraising Budget and the Principal Accountabilities below. PRINCIPAL ACCOUNTABILITIES Values and Behaviours • Demonstrate the values of equality, community, action and joy in all interactions internally and externally • Fulfil the role in line with the agreed behaviours that deliver on our values Corporate Partnership • Provide assistance and support to the fundraising and events team in Support & Development achieving Variety’s overall income target and to continuously nurture and grow commercial relationships Business Development • Actively seek new partnership opportunities as the primary function of this role • Undertaking activities to assist in the development of corporate partnerships and donor relationships including developing a pipeline of opportunities that are reported monthly to the board Variety NSW/ACT – Relationship Manager– April 2021 Page 1 of 3 • Follow up leads as required and convert opportunities/queries that are received into successful corporate partnerships • Maintaining a portfolio of prospects and relationship opportunities • Ensure accurate use of CRM tools and reporting programs • Strong verbal and written presentation skills Relationship • To ensure effective relationship management is maintained at all times Management by: o Working collaboratively with all contacts to ensure their expectations are met and any concerns are addressed in a timely manner to maintain productivity o Stakeholder engagement with internal and external contacts such as partners / families / donors and internal staff to maintain effective communication at all times Organisation, time • Plan, prioritise and organise work and/or resources to achieve agreed management and objectives planning • Decide when and how to respond to requests for information or assistance • Organise meetings and resources as required • Multitask as required • Check own work to ensure accuracy and thoroughness Teamwork • Be supportive and encourage others in the team • Help to build co-operation by setting an example and showing a flexible responsive and adaptable approach to delivering personal and team tasks and results • Contribute to building team morale as an active participant Networking and • Maintain positive and engaging relationships with key contacts Professional • Exchanging information with the team Development • Develop a mutual knowledge base and understanding with staff in other departments which can be drawn upon in the future • Regular attendance/participation at relevant meetings, events and forums with a view to increase business networks Other accountabilities • EEO and WH&S – responsible for ensuring compliance with all Equal Employment Opportunity and Workplace Health & Safety requirements and keeping the workplace safe and hazard free at all times • Other reasonable duties as required • Ensure Variety is promoted in a positive manner at every opportunity. • Adheres to Children and Young Persons (Care and Protection) Act 1998 (NSW) Variety NSW/ACT – Relationship Manager – April 2021 Page 2 of 3 KEY SKILLS and COMPETENCIES REQUIRED • Passion for making a difference to Aussie kids and their families • Proven success and experience in successfully acquiring, and developing business partnerships with a background in a combination of sales, business development, agency account management, activations, events or sponsorship management • Tertiary degree in a relevant discipline and/or relevant equivalent work experience • A passion for sales and achieving growth targets, with a demonstrated history of success in building revenue in a not-for-profit or commercial environment • Demonstrated sound knowledge of the Australian business/ not for profit sector • Strong project management skills • Demonstrated influencing and negotiation skills • Ability to multi task both independently and as part of a team • Excellent verbal communication and interpersonal skills, including the ability to negotiate, be persuasive, develop trust and maintain flourishing working relationships • High level of integrity and ability to maintain confidentiality • Outstanding verbal and written communication with exceptional presentation skills • Ability to work under tight deadlines on high profile and results-oriented tasks • Knowledge of CRM databases and online research tools • Working with Children Check • Eligibility to work in Australia on a permanent basis Variety NSW/ACT – Relationship Manager – April 2021 Page 3 of 3
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