Cody Harvey Sales Administrator PROFILE 079 919 5420 I have completed Matric in 2018 with 5 distinctions and having reached the Top 20 Matriculants in Eldoraigne High School at the time. codyharvey1999 Since then I have worked in administrative positions and Front of @gmail.com House at a cellular company in Centurion. I am looking for a position in, but not limited to, reception, administration, or the beauty industry. Highveld, Centurion I am a passionate, hard-working person, very keen to learn new skills and grow with a company. 9912245225088 ID I wish to study further, in either Education, Psychology or Human Resources. EDUCATION COMPREHENSIVE CERTIFICATE IN BEAUTY Skills Academy (Distance Learning) 2019 – Ongoing MATRIC CERTIFICATE Eldoraigne High School 2018 Matriculated with 5 Distinctions: Life Science, Hospitality Studies, Tourism, English, Math Literacy Mental Health Studies - Understanding Behavior, Burnout and Depression Alison 2017 Diploma in Psychology Alison 2016 Diploma in Social Work Studies Alison 2016 KEY SKILLS Communication Team Player Customer Care Administration Hospitality SKILLS Waitering Baking Customer Care Performance art Table setting and hosting Chocolate modeling Catering Make-up Artistry Computer Literate AWARDS TOP 20 MATRICULANT / 2018 Eldoraigne High School NATIONAL WINNER / 2018 Hospitality Studies Olympiad TOP ACHIEVER MATHS LIT / 2018 Eldoraigne High School PROFESSIONAL EXPERIENCE Sales Administrator Clear Access Highveld / Centurion, GAU November 2020 – May 2021 Responsibilities Included but not limited to: Answering client queries correctly and efficiently over the phone and email. Transferring clients to appropriate department if unable to assist them. Assisting clients to the best of my abilities. Processing client applications as productively as possible to ensure the customer’s fibre gets installed as soon as possible with as little error as possible. Ensuring needed additional stock for my clients get ordered. Working with the Projects-, Support-, Accounts- and Procurements teams in a symbiotic way to ensure the success of the company. Ensuring Inbuild installs are scheduled and confirmed with the client and that the client is aware of what the install entails. I am responsible for a certain client profile and have to give a monthly report on the amount of sign-ups, live accounts and any issues that had come up during the month. *References available on request* SERVER Buffalos Pub and Grill / Centurion, PTA October 2020 – November 2020 Duties include, amongst others: Serving customers and taking orders Working with cash and card machines Cleaning and offering great customer service *References available on request* Executive Sales Administrator Platinum Life Centurion / Pretoria, GAU October 2020 Received 2 weeks training in telesales. Duties include, amongst others: Effective telecommunication with prospective clients. Effective marketing of product being sold. Ensuring correct information is given to the client regarding the product. Ensuring administration process is followed correctly. Unfortunately, I failed the training, as I did not meet all the requirements. *References available on request* RECEPTIONIST Global Wellness Enterprises (Pty) Ltd Lyttleton / Pretoria, GAU July 2020 – September 2020 General Reception duties include but is not limited to: Answering the telephone in a professional manner. Delivering any messages. Receiving, and seating of all walk-in clients. Assisting the company Product and skills trainer with the following: Receiving and seating of all new sales consultants, this includes but is not limited to: Telephonic Booking of interviews Preparing the Consultant forms on interview day. Preparing and printing the daily training documentation Preparing and record keeping of all Demo files and Demo kits Front office sales duties include but is not limited to: Transacting of any walk-in client sales General Office operations include but is not limited to: General assistance to buying office supplies and utilities as and when needed, and as requested by management. Arranging of any company charity and team building events within given budget Arranging company staff birthday celebrations as per instruction *References available on request* FRONT OF HOUSE & CASHIER Vodacom Store Centurion Mall / Pretoria, GAU September 2019 – July 2020 Duties include, amongst others: Welcome and organize clients and waiting timeframes Accessory sales and merchandising Airtime sales, credit control and account payments Till overrides, where needed Was involved in Sales and received sale training in 2019 *References available on request* SERVER Nosh Factory Café / Honeydew, JHB July 2019 Duties include, amongst others: Serving customers and taking orders Working with cash and card machines Cleaning and offering great customer service *References available on request* SERVER Bosvelder Pub and Restaurant Centurion, PTA December 2017 - January 2018 Duties include, amongst others: Serving customers and taking orders Working with cash and card machines Cleaning and offering great customer service *References available on request* VOLUNTEER CANSA Pretoria, GAU March 2017 – September 2019 Duties include, amongst others: Assisting with the organization and administrative duties of events, amongst others, the CANSA Shavathon, the CANSA Relay, CANSA Exhibitions and CANSA Cuppas. *References available on request* OFFICE ADMINISTRATOR Harvey Web, IT and CCTV Solutions Pretoria, GAU 2016 – 2017 Duties include, amongst others: Booking appointments Filing Screening calls Email Enquiries Data capturing *References available on request* PRODUCT PACKAGING Tekkie Tax Campaign Centurion, Pretoria, GAU / 2016 Duties include, amongst others: Sort, package and label all packages for deliveries Report defective materials to the department supervisor Maintain and manage a clean working area *References available on request*
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