Jonathan Ethridge Systems Administrator Sr Systems Engineer with 14+ years of hands on experience developing Contact secure, strategically planned, documented (SOP), results driven solutions while managing critical IT staff, help-desk, and providing Address managed services. Kennesaw, GEORGIA, 30144 I am also a tested and experienced Sys Admin / Network Engineer with Phone proven skills honed to provide highly available break-fix / managed (770) 405-9340 services and general guidance while acting as the final point of E-mail escalation concerning business critical systems, processes, and johnnyethridge@gmail.com procedures. I'm always glad to help! Skills Work History System / Network 2009-09 - Sr Systems Engineer Administration 2019-06 Miller Clapperton, Austell, GA Provided tier 3 (final point of escalation) support and Excellent maintenance 24/7 365 always available to assist in System / Solution any capacity Engineering Designed, implemented, and rolled out solutions in both a break / fix and managed / preventative Excellent capacity Fast paced environment providing 95%+ up time Microsoft Based Solutions managing multiple clusters (Windows Server 03 > (Desktop/Server/Software) 2008 R2 > 2012 R2), multiple switch stacks in multiple Excellent locations, monitoring, etc Other duties and responsibilities included security, Virtualization (primarily Disaster Recovery Planning, software strategy / Hyper-V) planning and implementation per department, asset management and procurement, ITSM / Change Very Good Control strategic planning and implementation, On-Site Field Work MDM, IT PM, etc (Hardware, Data, Voice, Specific technologies managed and skills honed during Security) my tenure : Windows Server 2003, 2008 & R2 (Core > Enterprise), Excellent Server 2016, Server 2019 Microsoft Virtualization and Clustering, Hyper-V, Managed Services (MSP, Clustering Manager, Multi-Path ISCSI > SANs, etc ITSM, ITIL, Change Control) System Center 2012 ( System Center Configuration Manager, SCVMM, ETC) Excellent Domain operations (Active Directory, Azure, DHCP, Team Management DFS, ADFS, AD Certificate Services, IIS, DNS, Group Policy Management) Very Good Office 365 planning, roll out, and hybrid Programming (ASP, VB, management (O365 Admin, licensing, Exchange PHP, Javascript, CSS, HTML) Online, Azure, etc) Microsoft Exchange Server 03 - 2013 Very Good Disaster Recovery Planning / Implementation ( Enterprise Backup, VEAM, Rapid Recovery) Help Desk MDM (Mobile Device Management - Meraki, Excellent AirWatch) CITRIX (GoToMeeting, LogMeIn, XenApp, Adobe Creative Suite XenDesktop) Monitoring solutions (Solarwinds, Spiceworks, ITSM, Good SAAS monitoring) Database (Design / Admin) All DELL hardware and software (Dell Parter - reseller) Email Security (Multiple SAAS, Hardware, Software, Good etc levels) Disaster Recovery Planning 2008-12 - Systems Admin, Lab Tech, Manufacturing 2009-09 Operator Excellent Applied Polymer Systems, Woodstock, GA General Troubleshooting Technical Operations (Windows Server 03, clients, DRP, etc) Excellent Business Operations (Soil and Water analysis, system Remote Support design / solution architect, etc) Manufacturing Operations (intake, shipping, Excellent palletizing, production) 2004-12 - Tier 2/3 Technician 2008-08 Network Installation Computer Services, Woodstock, GA Supported 100's of SOHO - Enterprise level clients in a break / fix and MSP (Managed Services Provider) capacity. Education 2002-09 - High School Diploma 2004-05 Hickman County High School - Centerville, TN Additional Information Willing to relocate: Anywhere, Authorized to work in the US for any employer Notable non work related achievement : Eagle Scout
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