A Guide to Fix QuickBooks Shipping Manager Not Working Sometimes you will face the QuickBooks shipping manager is not working due to an outdated or corrupted application version, or because your antivirus or firewall hinders its performance on your system. You might also get some error messages on your screen stating, “Error: The Shipping Manager database is newer than the Shipping Manager on this PC.” Or “Error: [250002] Invalid Authentication Information.” But we have discussed with our experts, and they provided solutions to fix the issue and the root causes to understand why it occurs on your system. Dive into the blog and get answers to all your questions. Causes You Should Know About the QuickBooks Enterprise Shipping Manager Database Not Working Go through the reasons why the QB shipping manager database is not working properly, and then move to solutions in the segment: The application is not able to find the most recent QuickBooks shipping manager database The QB shipping manager database is corrupted or damaged From the POS client workstation, you are trying to open QB Shipping Manager The installation files or modules are damaged 5 Ways to Resolve the QuickBooks Shipping Manager Not Working This segment has the effective solutions to eliminate the QuickBooks shipping manager not working smoothly in your system: Solution 1: Update your QBDT Close the company file > exit the QuickBooks application Go to the desktop and click the Windows Start button. Enter QB into the search bar, right-click the app icon > and choose Run as administrator Run QuickBooks, on the No Company Open screen, access the Help menu > press the Update QuickBooks Desktop option Under the Options tab, select Mark All, then choose Save Open the Update Now tab and choose the Reset Update checkbox And when the process is completed and you are ready, hit Get Updates Solution 2: Run the Quick Fix My Program First, move to the Program Problems segment in the QB Tool Hub tab Hit on Quick Fix My Program At the end, run the QuickBooks Desktop > sign in to the company file Solution 3: Fix the QB installation First, launch the QB Tool Hub and move to the Installation Issues tab Select the QuickBooks Install Diagnostic Tool. The tool will require 20 minutes to run Then, restart the device after the tool has completed its procedure At last, rerun the QB and access the company file Solution 4: Register the ShipRush OCX File First, run the Windows Start menu and go to All Programs After right-clicking on the Command Prompt, you need to select Run as Administrator Type CD c:\Windows\syswow64 in the command prompt Now to register the file, look for regsvr32.exe “c:\Program Files (x86)\Common Files\Intuit\ShippingManager\ZRush_ShipRush9_QB.ocx” Click OK Solution 5: Modify the Shipping Manager folder's name Run the File Explorer > click the Windows + E on your keyboard Find the following locations: C:\Program Files (x86)\CommonFiles\Intuit\ShippingManager C:\Users[WindowsUserName]\AppData\Roaming\Intuit\ShippingManager Right-click the folder, then add .old to the new name to rename it Restart the system Summary In this blog, we have discussed various methods to resolve the issue where QuickBooks Shipping Manager is not working on your system. However, if you find a corrupted shipping database or other issues that are interrupting the workflow, you can directly reach out to our experts by dialing 1-855-888-3080 They are available to help you 24/7.