S E C U R I T Y w w w .g rou p 2sec u ri ty .c om A VIBRANT FORCE TO STABILIZE THE MEANS OF SECURITY A n I S O 9 0 0 1 : 2 0 0 8 C e r t i f i e d C o m p a n y ABOUT Group 2 Securities was established in 2009 and is a product of decade-long expertise in supplying trust-worthy quality service, protection, and commitment to the nation. Our consistency in this dynamic environment has helped to diversify our services in all industries and enlarge our operations to guarantee efficiency at any time, we currently provide Security services & Facility Management services. As one of the top qualified SIRA approved Security Service providers that aim for excellence and utmost satisfaction, undertaking high-risk challenges with good customer service has been a priority that encourages us to build our expertise based on premium systems to address different criterial needs. G2S is committed towards delivering optimum services so that our clients can focus on their core business while we ensure peripheral activities. The company’s focal point lies in providing its assets and services to clients in need with regularly updated technology, support solutions and human resources. MISSION Our goal is to expand our services whilst standing as one of the top leading security service providers complying with International Service Standards in the region. We focus our operations strategically to increase our demand per annum by targeting new customer groups with a variation in needs that can be satisfied via our company’s best efforts. VISION ABOUT US G2S continually works towards providing optimal performance to accommodate customer requirements. We commit our resources and skills to ensure efficiency, reliability, and cost effectiveness. The implementation of the Quality Service Management system helps to upgrade our policies, standards, and practices to achieve social responsibility and build a respectable reputation in the community – this system also sets our advancement procedure in respective order to Review, Evaluate, Verify and Validate improvements. All our employees are trained periodically to equip better morale, confidence, and competency. Maintaining positive relationships with our employees has helped to add value to our services and caused minimal turnover throughout the years. Our policy remains simple – to prioritize qualitative methods in the man-guarding sector and deliver services with reduced hassle and guaranteed customer satisfaction. Social Responsibility is undertaken significantly, mainly by the creation of our own recognized Code of Conduct and Business Ethics guidelines that are strictly followed. QUALITY POLICY CORE VALUES Building effective relationships with our customers gives us the ability to bind loyalty and assume the level of service in addition to their stated requirement. The principle “Customer is King” is adopted to achieve positive mutual relationships and an escalation towards success. CUSTOMER FOCUS Our services are centered around excellence and consistent upgradation by means of innovation and research to provide the best support solutions PROFICIENCY H igher risks are followed by greater performance strategies in the market. Advancing our services to provide the be st al l ows us to maintain sustainability. PERFORMANCE W e h ave e mpl o ye d a perfectly productive team that can be relied on due to their consistent trainings to develop competency, reliability, and morality in our company. RELIABILITY We focus on values that always fortify to do the right thing at the right time. We value our integrity, we care for your safety. INTEGRITY LIFEGUARD SERVICES Our lifeguards are well trained, fit and equipped to guarantee attentiveness and responsibility required for the role. We assure utmost safety as they are heavily trained to be proactive in force majeure events and respond quickly as the situation calls. All staff are aware of their responsibil- ity and are fully dedicated to assert safety in the community. BOUNCERS FOR VIP & EVENT SECURITY SERVICES G2S provides a team of dominance to take care of all security services required for a successful execution of any size event - indoors and outdoors. Protection and Safety are two laws our guards will ensure full compliance to. Our leaders come together in collaboration of their expertise to deliver elite security services and manpower according to the customer’s demand. G2S ensures a customized set of services based on the requirements of clients, which is our uni que se l l i ng proposition as we add a touch of G 2S in every service sold. Our operations are divided effectively in hierarchy amongst departments to supervise daily activities, hence reducing ambiguity and hassle in customer services, a promise of efficiency and quality to our clients’ needs. OUR SERVICES SECURITY SERVICES Our guards are present to monitor and manage every client’s intervention. We provide on-site guarding and control room security. All services provided are delivered with complete dedication and commitment to the role, tackling all bumps & ridges during the course of employment with the help of our management teamwork. G2S management is led by a team holding immense experience, that has constantly taught us to eliminate compromission of quality to get all other arrangements correct. Our team has conducted market research to understand our customer’s needs and facilitate quality services. Our security operations are executed in the respective order: Site evaluation Appropriate market research Projection Pitching the proposal Hiring skilled and adapt manpower after approval Arranging all training requirement for staff grouping into senior supervisory SECURITY OPERATIONS CONTROL ROOM OPERATIONS All hired staff are updated about the technology and surveillance that has to be utilized during the course of their job. They are trained to focus on every detail and pay attention to different aspects that can discern safety. We can guarantee a good and secure team to monitor the safety of your office on-field or behind doors. SECURITY SUPPORT SOLUTIONS Each customer faces a different threat, and these threats pose as challenges that are tackled effectively with the solutions our expertise gives us. Different problems require different resolutions, our team can promise a favored solution at the end of the day, tailored to meet your expectations. HOUSEKEEPING & HOSPITALITY SERVICES G2S supplies manpower for all hospitality services by offering outsourced resources to attend to all your requirements as we provide cleaners, housekeepers, and similar industry trained staff for any type of business. We also deliver consultancy services specializing in this industry. The main idea for the establishment of Group 2 was to generate effectual and Value-Added Services within the region. The breakthrough and rising demand for security services in the United Arab Emirates stimulated our strategic policies, standard values and n o r m s , and support services tailored for each customer according to specific needs and requirements. I firmly believe that customer satisfaction for G2S is achieved by means of a systematic service approach procured through a constructive Quality Management System. As per ISO standards, my company is able to impart consistent services and well-trained security manpower who merit in dedication, commitment, and quality of their work performance. Binding Integrity and Loyalty as key business virtues has helped to lead the company by improving our ability to deliver multi-skilled personnel to assess the situation and ensure excellence in the services provided for this country. Our team together has confidence in soaring to greater heights as we aim to guarantee maximum value-added services to our customers, partners, and investors even amidst the dynamic and difficult economic environment - through which we stood strong. I hereby extend utmost gratitude to all customers for their loyalty, support, and trust in Group 2. CHAIRMAN'S MESSAGE DR. PT Abdul Rahman Mohd Chairman & Managing Director Our establishment since 2009 has shown constant growth on the graph even amidst difficult economies which was only possible through our consistent training and experience in the man-guarding sector. All employed staff of G2S have a background of ex-military or security industry experience who’re regularly trained and licensed by Dubai’s Security Industry Regulatory Agency (SIRA). We guarantee immediate response to all issues and requests by customers, with the resolution process moving up the hierarchy until a solution is concluded. We aim to achieve highest customer satisfaction through all services provided, therefore every departmental manager is available and responsive via call and is fully knowledgeable to deliver all answers to your queries. Our team stands together in strong positive relationships as we bind integrity and loyalty as our core values and maintain skilled, trained, and motivated workforce. We prioritize quality service to all customers and ensure fair value pricing according to market value by tending to each customer specification. We follow a judicious mode of staffing to employ the best guards that can easily adapt for the role required. Each requirement is tended to with the appropriate solution and all issues are tackled strategically. This gives our employees an incentive to perform better and results in greater customer satisfaction for a job well done. EXPERTISE WELL-TRAINED AND FULLY VERIFIED STAFF EFFICIENT CUSTOMER SERVICE DEDICATED TEAM LEADERS REDUCED EMPLOYEE TURNOVER RATE COST-EFFECTIVE PRICING STRATEGIES CUSTOMIZED SOLUTIONS TENDING TO EVERY NEED WHY US? P.O. BOX : 97183, Dubai - United Arab Emirates. Tel : +971 4 297 4441, Fax : +971 4 297 4443 Email : info@group2security.com Web : www.group2security.com