XiFin Empower RCM for Radiology The Most Advanced RCM Solution for Optimal Revenue Performance Radiology groups and imaging centers contend with widespread consolidation, 24-hour competition, fee cuts, staffing challenges and heightened compliance requirements. Restrictive, evolving policies across a multitude of payors add increasing pressure in this complex marketplace and make it exponentially harder to be profitable. To succeed in this paradigm, radiology groups and imaging centers need to have technology solutions that maximize revenue opportunities, reimbursements, and operational efficiencies while meeting regulatory requirements and fostering strong relationships with clients and patients. A future-ready infrastructure is a critical factor in financial sustainability. XiFin’s comprehensive revenue cycle management (RCM) solution, XiFin Empower RCM, is specifically designed to meet the needs of complex, high-volume radiology environments. XiFin Empower RCM optimizes billing and accounts receivable practices, automates billing workflow, facilitates medical claim filing, and reduces regulatory compliance risk. XiFin Empower RCM is the only RCM solution with full referential integrity, balancing client accounts each month and delivering GAAP- and Sarbanes-Oxley-compliant financial data that meets FASB reporting requirements. XiFin Empower RCM is secure and interoperable with both internal and external systems. Additionally, XiFin’s extensive set of managed services minimizes the burden on payor relations, billing, administrative, and IT teams, while maximizing the benefits of the solution. Practices may also choose to outsource their billing to XiFin and let our experienced professional services group handle the work for them. XiFin Empower RCM is the only artificial intelligence-enabled RCM and business intelligence platform with full referential integrity www.XiFin.com REVENUE CYCLE MANAGEMENT Optimize billing processes Maximize reimbursement and cash flow Boost efficiency and effectiveness Gain financial and operational visibility Improve compliance Maximize Operational Efficiencies with Automated Workflows and Business Rules XiFin Empower RCM includes embedded artificial intelligence (AI) and is designed for operational efficiency through robust automation of workflows that maximize clean claims up front and minimize exceptions. That way, most claims flow efficiently through the system with no human intervention, and the reduced subset of exceptions can be addressed in a manner that is timely and ensures maximum reimbursements. Manual processes and clerical decision-making can result in inconsistencies and errors, leading to unpaid, partially paid, or rejected claims, and putting a radiology practice at compliance risk. XiFin Empower RCM allows medical providers to have payor-specific automation and business rules in place that create uniform processes and eliminate situational decision-making. Timely, clean claims are submitted up front, accelerating and maximizing reimbursement while minimizing the need to resolve issues on the back end. Drive Business Improvements with Advanced Analytics and Business Intelligence XiFin Empower RCM leverages an unparalleled data lake of tens of millions of claims to enable world-class, AI-enabled business intelligence, analytics, and visualizations. At any point in time, organizations can check the performance of a given client or set of clients. Then, based on the actual numbers, month-to-date revenues can be determined. By applying AI and other statistical techniques, healthcare provider data sets can be enhanced and analyzed to uncover hidden insights that could suggest optimized workflows, the most effective error- processing actions, or more accurate and timely financial forecasts based on actual reimbursements. Most billing systems can show gross billings or extrapolate a percentage of billed charges. Only XiFin Empower RCM, with its real- time, easily customizable reporting capabilities and configurable, and interactive dashboards, allows access to up-to-the-minute operational performance and revenue information. XiFin Empower RCM Workflow XiFin Empower RCM for Radiology Ordering Physician Problem Order Corrected Claim Problem Claim Corrected Claim Problem Claim Resubmit Claim Front-end Denials Back-end Denials Clean Claim Clean Claim Clean Claim Clean Claim Clean Claim Billing Process Payor Prior Authorization Submit Payor Process Payor Process Payment Posting Write-offs Collections Appeals Bank Reconciliation Financial Reporting AR Financials Pricing Discrepancies New Requirements, Rules & Functionality General Ledger Update System XiFin Empower RCM provides powerful business intelligence and analytics capabilities to maximize reimbursements by putting an organization’s richest data set at its fingertips XiFin Empower RCM is designed for operational efficiency through robust automation of workflows that maximize clean claims up front and minimize exceptions. XiFin Empower RCM reports are available wherever and whenever they are needed. Not only can reports be scheduled to run and be delivered to the appropriate person or team, but staff can also view them on their mobile devices at a moment’s notice to see current and historical account data. Overcome Today’s Challenges and Mitigate Risk with Advanced Cloud- Based Technology XiFin Empower RCM maximizes operational efficiencies—while optimizing billing and maximizing receivables—through its cloud- based technology platform. We maintain the technology infrastructure and update it regularly. That drives timely, ongoing improvements in functionality and security—without the need to take your system offline to install and implement upgrades. XiFin’s Empower RCM Portals and Web Services: Provide physicians, patients, and both internal and external service providers timely, direct, and secure access to information they need. Not only does this improve communication and foster strong relationships, but it also keeps organizations in compliance with both information- sharing requirements and HIPAA. HITRUST* r2 Certification: Security of patient data is paramount to maintaining regulatory compliance. XiFin Empower RCM has achieved HITRUST risk- based, 2-year (r2) certification, which indicates XiFin has met key regulations and strict industry- defined standards for our RCM solution, demonstrating we take information risk management and compliance seriously. Our r2 Certified status for information security by HITRUST provides the assurance that our RCM solution mitigates risk in third-party privacy, security, and compliance. Optimize Billing and Maximize Receivables with Unparalleled Managed Services The XiFin Empower RCM packages include a set of managed services that complement our award-winning technology. These billing functions help to ensure that practices can bill and collect everything due, as quickly and efficiently as possible. We also stay current with payor edits, regulatory modifications, and other changes, freeing radiology practices to do what they do best— serve their patients and run their business. XiFin Empower RCM’s managed services include maintenance of data logic—such as ICD-10 and CPT codes, LCDs, NCDs, ZIP codes, Medicare and Medicaid fee schedules, remittance advice and adjustment codes, compliance logic—and daily processing and management of online submissions. We have a policy of 100% reconciliation—our team works directly with health plans to resolve rejected claims, while our Client Success Managers conduct annual assessments to ensure each organization’s workflow practices are optimized for maximum efficiency and revenue performance. Some of the other ways XiFin Empower RCM’s managed services work for our clients include: Payor Relations: With more than 3,000 payors, it’s virtually impossible for a single provider to keep up with them all. Because of the volume of claims XiFin processes, our Payor Relations team has visibility across thousands of payors. The XiFin team may identify problematic payor changes or errors, raise these issues with the appropriate parties, and advocate on behalf of our clients. Electronic Data Interchange (EDI): XiFin’s EDI team is responsible for securely moving relevant files back and forth between payors and clients, ensuring everything is tracked and correctly reconciled, and loading it back into the system at the line-item level. And by utilizing our direct connection to payors, XiFin helps eliminate most clearinghouse work. XiFin Empower Patient Portals help radiology practices save costs by enabling patients to manage their account online. You can empower patients to securely access statements, make credit card payments, opt-in to paperless billing, view patient responsibility estimates, and set up payment plans based on rules your organization defines. *HITRUST is a registered trademark of the HITRUST Alliance XiFin Empower RCM for Radiology Future-Ready RCM Technology and Solutions Built for Radiology Groups and Imaging Centers XiFin Empower is a powerful healthcare technology infrastructure that unifies the best of automation, data analytics, and AI to facilitate end-to-end connectivity and workflow optimization from the initial patient encounter to a zero- balance bill. The solution offers real-time data exchange and supports interoperability across multiple diagnostic and practice management systems and data sources, connecting providers, payors, and patients with the information they need, when they need it. This ultimately streamlines operations, strengthens financial performance, and enhances the patient-provider experience. XiFin Radiology Billing Services Reduce Your Administrative Burden XiFin is more than just a billing service provider. Our capabilities include: ■ Radiology billing ■ Coding ■ Denials and appeals management ■ Insurance billing, client billing, and patient self-pay ■ Patient access ■ Patient and physician engagement ■ Payor credentialing and enrollment ■ Market access ■ Hospital credentialing ■ Business intelligence and analytics ■ Financial reporting Extending Radiology’s Participation in the Healthcare Ecosystem The industry is moving toward value-based and patient-centered coordinated care models. These models not only require more interaction and greater communication with multidisciplinary teams, but they also increase patient involvement. Through technology, radiology groups and imaging centers can strengthen their relationships with providers and patients. We are proud to be the radiology billing solution provider to some of the largest radiology practices in the U.S. By trusting your RCM to XiFin, you can be assured of optimized billing and accounts receivables, automated billing workflows, reduction of compliance risk, and deeper business insights. Our solutions help radiology groups and imaging centers truly thrive in today’s increasingly complex, competitive environment. That’s what XiFin does: We reduce your administrative burden, empowering you to focus on your mission—TO DO MORE GOOD FOR MORE PEOPLE®. For more information, visit www.XiFin.com/Radiology XiFin Empower RCM for Radiology © 2025 XiFin, Inc. All rights reserved. XiFin, the XiFin logo, and THE POWER TO DO GOOD are registered trademarks of XiFin, Inc. All other trademarks, logos, and brand names are the property of their respective owners. 22-SB-029-03 GENERAL 858.793.5700 SALES 866.934.6364 EMAIL info@XiFin.com WEBSITE www.XiFin.com