This PDF contains a set of carefully selected practice questions for the ACP-620 exam. These questions are designed to reflect the structure, difficulty, and topics covered in the actual exam, helping you reinforce your understanding and identify areas for improvement. What's Inside: 1. Topic-focused questions based on the latest exam objectives 2. Accurate answer keys to support self-review 3. Designed to simulate the real test environment 4. Ideal for final review or daily practice Important Note: This material is for personal study purposes only. Please do not redistribute or use for commercial purposes without permission. For full access to the complete question bank and topic-wise explanations, visit: CertQuestionsBank.com Our YouTube: https://www.youtube.com/@CertQuestionsBank FB page: https://www.facebook.com/certquestionsbank Share some ACP-620 exam online questions below. 1.Sarah created a new custom field called 'Project Cost'. She cannot view the field in some of the issues. Which of the following is true? A. 'Project Cost' value is empty. B. 'Project Cost' is one of the 'Hidden fields'. C. She needs 'Browse Projects' permission. D. Some issues have 'Issue Level Security' applied. Answer: B Explanation: Since Sarah can view the issue, she has the 'Browse Projects' permission and no 'Issue Level Security' has been applied. 'Project Cost' field is not one of the 'Hidden fields' because Sarah can view the 'Project Cost' field in other issues. If it was, the field will be hidden in all issues. The correct answer is because the 'Project Cost' value is empty. If users place the field under the 'HIDE WHEN EMPTY' section, the field will not appear on the issue screen if their value is empty. 2.Nina is creating a new Kanban board with multiple Jira projects. Each project has a different status in its workflow. Which of the following is true? A. Some issues will be hidden from the board. B. All issues will be mapped to 3 default columns: To Do, In Progress, and Done C. The status will be mapped to the first selected project when creating the new board. D. The user cannot create a new board with multiple Jira projects. E. All issues will be hidden from the board. Answer: B Explanation: If users are creating a new board (Kanban or Scrum) with multiple Jira projects, and each project has a unique workflow, all statuses will be mapped to 3 default columns: To Do, In Progress, and Done. On the Kanban board, the issues will appear on the board as soon as users create the board. On the Scrum board, all issues will not appear on the board because only issues in the active sprint will appear on the Scrum board. After creating a new Scrum board, you do not have an active sprint. 3.Which of the following are true about Jira board for a team-managed and a company-managed project? (Choose three.) Note: - Company-managed projects are formerly known as classic projects. - Team-managed projects are formerly known as next-gen projects. A. Users can only have a single board in the team-managed project. B. Users can only have a single board in the company-managed project. C. Users cannot have multiple team-managed projects in a company-managed board. D. Users can have both team-managed and company-managed projects on the same team-managed board. E. Users can have multiple company-managed projects in a company-managed board. F. Users can have both team-managed and company-managed projects on the same company- managed board. Answer: A,E,F Explanation: A team-managed project can only have a single board, which only belongs to that project. A company-managed project can have multiple boards, including mixed team-managed or company- managed projects. Users cannot directly create a board from the existing team-managed project, but they can use a saved filter. For example, users can create a saved filter that includes both company-managed and team-managed projects; then use that saved filter to create a new board. However, that board's location can only be located in the company-managed project. 4.Which of the following are valid permissions in Jira? (Choose three.) A. Jira Permissions B. Issue Security Permissions C. User Permissions D. Global Permissions E. Project Permissions Answer: B, D, E Explanation: These three are the only valid permissions in Jira: Global permissions: These apply to applications as a whole, not individual projects (For example; whether users can see the other users in the application). Project permissions: Organized into permission schemes, these apply to projects (e.g.; Who can see the project's issues, create, edit and assign them). While project admins can assign users to a project, they cannot customize the permission schemes for a project. There are lots of project-level permissions you can set to control what users can do within a project. Issue security permissions: Organized into security schemes, these allow the visibility of individual issues to be adjusted (within the bounds of the project's permissions). For example, issue security permissions can let you set up types of issues that can only be seen by project admins or users in specific groups. Reference: - Types of permissions - Manage global permissions - Manage project permissions - Configure issue security schemes 5.helps your team visualize how long an issue or group of issues have been in a certain status. A. Velocity chart B. Cumulative flow diagram C. Burndown chart D. Epic burndown report E. Control chart Answer: E Explanation: The Control Chart shows the Cycle Time (or Lead Time) for your product, version, or sprint. It takes the time spent by each issue in a particular status (or statuses), and maps it over a specified period of time. The average, rolling average, and standard deviation for this data will be shown. A Control Chart helps you identify whether data from the current sprint can be used to determine future performances. The less variance in the cycle time of an issue, the higher the confidence in using the mean (or median) as an indication of future performance. Reference: View and understand the control chart 6.Before creating a new Jira project, it is recommended for Jira administrators to discuss their Jira requirements with the stakeholders. Which of the following are the purposes of doing business analysis? (Choose four.) A. Build it right the first time. B. Add more complexity. C. Less overhead in the future. D. The process helps people get their job done quickly and smoothly. E. Increases project expenses. F. The design should make people comfortable using it. Answer: A, C, D, F 7.__________ is the final step in the automation and is responsible to execute the task. A. Requirements B. Steps C. Listeners D. Triggers E. Conditions F. Actions Answer: F Explanation: Actions are the doers of your rule. They allow you to automate tasks and make changes within your site and can perform many tasks, such as editing an issue, sending a notification, or creating sub- tasks. 8.Nina is responsible in providing internal support for her team. The tasks include, but is not limited to: - Create new employees' email - Troubleshoot laptop problems - Renew software licenses - Create a new VPN access for employees Which of the following Jira template is suitable for Nina? A. IT service management B. Kanban C. Scrum D. Project management E. Bug Tracking Answer: A Explanation: The core concept of ITSM is the belief that IT should be delivered as a service. A typical ITSM scenario could involve asking for new hardware like a laptop. You would submit your request through a portal, filling out a ticket with all relevant information, and kicking off a repeatable workflow. Then, the ticket would land in the IT team’s queue, where incoming requests are sorted and addressed according to importance. 9.Razi is creating a new Kanban board with multiple Jira projects. Some of the issues are missing from the board. Which of the following are true? (Choose two.) A. Some statuses are not properly mapped to the correct column. B. The user does not have the 'Browse Projects' permission for some projects. C. The user does not have the 'View Issues' permission for some projects. D. Some issues have 'Issue Level Security' applied. Answer: B,D Explanation: View Issues permission does not exist in Jira. If users are creating a new board (Kanban or Scrum) with multiple Jira projects, and each project has a unique workflow, all statuses will be mapped to 3 default columns: To Do, In Progress, and Done. On the Kanban board, the issues will appear on the board as soon as users created the board. On the Scrum board, the issues will not appear on the board. After creating a new Scrum board, you do not have an active sprint. Only issues in the active sprint will appear on the Scrum board. 10.Below is the configuration Sarah has created for her board card colours. Based on the picture below, this issue will appear in which colour? A. Green B. Blue C. Yellow D. Orange E. Red Answer: B Explanation: For query-based colours, the order is important. Each issue will be coloured according to the first query that it matches, from top to bottom. If the issue matches the first row, the issue will appear blue and skip the others. If it is not, proceed with the next row. Since the issue's summary contains "Jira Cloud Exam Prep", the card will appear blue. Reference: Configuring card colors If the below image is not visible, right-click the below image then click 'Open image in new tab'. 11.Dom is the product owner for some projects. There are too many issues on his board. He has a few additional filters he wants to apply to the existing board for better visibility. He wants to filter the existing issues to return: - Only Java components - Only high priority issues - High priority and critical issues Which feature can he use to achieve this? A. Quick Filters B. Board Sub-Filter C. Board Filter D. Issue Detail View E. Swimlanes F. Hide completed issues Answer: A Explanation: Dom can use Quick Filters if he has more than one JQL that he wants to apply to his board. Quick Filters allow users to enable/disable multiple filters with a single click from their Jira board view. If users selected multiple filters, only issues that match selected filters will be displayed. For example, if users selected 'Java Component' and 'High Priority', the result will be issues that have critical issues with Java components only. Quick Filters JQL will not overwrite JQL in your Board Filter. Jira will apply the JQL on top of your existing JQL Board Filter. JQL search results from the Board Filter will apply to Jira boards and reports. JQL search results from the Board Sub-Filter will apply to Jira boards only (exists in Kanban board only). Swimlanes is a row on the board that can be used to group issues. There are a few types of Swimlanes; Queries, Stories, Assignees, Epics, Projects, or None. If you choose None, no swimlanes will be displayed. Issue Detail View allows users to choose which field appears on the issues. Hide Completed Issues will allow users to hide completed issues older than 1 week, 2 weeks, or 4 weeks (exists in Kanban boards only). Reference: - Configure filters - Configure field layout in the issue view 12.As a project manager, Dom manages more than 10 Jira projects. He has created a board to display all of the Jira projects, but now there are too many issues on his board. Which feature should Dom use to group the issues by project without hiding them from the board? A. Issue Detail View B. Board Sub-Filter C. Hide Completed Issues D. Quick Filters E. Board Filter F. Swimlanes Answer: F Explanation: He should use Swimlanes to group issues by their projects. Swimlanes is a row on the board that can be used to group issues. There are a few types of Swimlanes; Queries, Stories, Assignees, Epics, Projects, or None. If you choose None, no swimlanes will be displayed. If the image below is not visible, right-click it then select 'Open image in new tab'. 13.Razi has added and enabled the automation below. However, the newly created issue is not assigned to the right assignee (Nina). What are the possible causes? (Choose two.) (Assume this automation is using the default actor) A. The JQL is incorrect. B. Razi does not have 'Assign Issues' permission. C. The assignee (Nina) does not have 'Assignable Users' permission. D. The created issue is not a high-priority issue. Answer: C, D Explanation: priority = high is a valid JQL. Only newly created issues with high priority will execute the 'Action' of this automation. Both actor and assignee need to have the correct permissions. Assignee (Nina) needs to have 'Assignable Users' permission and the actor needs to have 'Assign Issues' permission. Default actor is 'Automation for Jira'. Since Razi is using the default actor, he does not require 'Assign Issues' permission. The actor (Automation for Jira) is the user that needs the 'Assign Issues' permission. Reference: - What is a rule actor? - Create and edit rules 14.Which of the following can be changed in the team-managed project Details page? (Choose three.) Note: - Company-managed projects are formerly known as classic projects. - Team-managed projects are formerly known as next-gen projects. A. URL B. Description C. Avatar D. Project lead E. Project type F. Default assignee Answer: D, F Explanation: Details that can be changed in the team-managed project: - Avatar - Name - Key - Category - Project lead - Default assignee 15.Atlassian only allows certain users to create Jira automation. Which users can create Jira automation? (Choose two.) A. Project Lead B. Component Lead C. Project administrators D. Site administrators E. Jira administrators Answer: C, E Explanation: Only these 2 users have access to create Jira automation: Jira administrators - All Jira projects. Project administrators - Project that the admin has access to. 16.Users created a new custom field called Environment that has two values: - Production - Non-Production. They need a table report to group issues from Production and Non-Production, and the overall status of those issues. The report should return a table containing three groups; issues with Production value, issues with Non-production value, and issues with a null value. Which report is suitable for this use case? A. Time Since Issues Report B. Average Age Report C. Single Level Group By Report D. Resolution Time Report E. Pie Chart Report F. Time Tracking Report Answer: C Explanation: Single Level Group By Report shows a table of issues grouped by a particular field (including custom fields) for a filter. This helps users group search results by a field and see the overall status of each group. 17.Which actions below can users perform in the issue detail view (issue field layout) page? (Choose four.) A. Rearrange summary and status order. B. Choose which fields will be hidden if their values are empty. C. Rearrange fields' order. D. Choose which fields are placed in the left column. E. Choose which fields are optional or required. F. Choose which fields are always hidden from issue view screens. Answer: B, C, D, F Explanation: Users can rearrange the order of all fields, except Summary and Status fields. Both fields will always be at the top of the Description or Context fields. Users can choose to always hide some fields or only hide them if their values are empty. To place a field in the left column, users need to place it under Description fields. To place a field in the right column, users need to place it under Context fields. Reference: - Configure the issue detail view - What is the new Jira issue view 18.What should users do if their Kanban board has a long list of issues in their backlog column? A. Update the board filter to exclude the Backlog status. B. Create a new status and a new column. Then unmap that status. C. Enable the Kanban backlog. D. Create a new backlog column. Answer: C Explanation: Kanban boards do not have a separate backlog view by default. Initially, users use the first column of the board as their backlog. As the team grows, or if they are planning many issues for their team, they can choose to enable the Kanban backlog. This way, they get a bigger space to plan work for their team. 19.Nash is using Kanban boards for his development projects. There are too many issues in the 'Done' column in one of the boards. He only wants to see completed issues for the current week. Which of the following is the best feature that he should use to achieve this? A. Board Filter B. Swimlanes C. Hide completed issues D. Quick Filters E. Issue Detail View F. Board Sub-Filter Answer: C Explanation: Although Nash can achieve this by using the JQL filter, Kanban boards have a feature to hide completed issues older than certain weeks. Hide Completed Issues will allow users to hide completed issues older than 1 week, 2 weeks, or 4 weeks. (exists in Kanban boards only) JQL search results from the Board Filter will apply to Jira boards and reports. JQL search results from the Board Sub-Filter will apply to Jira boards only. (exists in Kanban board only) Swimlanes is a row on the board that can be used to group issues. There are a few types of Swimlanes; Queries, Stories, Assignees, Epics, Projects, or None. If you choose None, no swimlanes will be displayed. Quick Filters allow users to enable/disable multiple filters with a single click from their Jira board view. If users selected multiple filters, only issues that match selected filters will be displayed. For example, if users selected 'Java Component' and 'High Priority', the result will be issues that have critical issues with Java components only. Quick Filters JQL will not overwrite JQL in your Board Filter. Jira will apply the JQL on top of your existing JQL Board Filter. 20.Sarah's team just started their sprint this week. There are a few changes that need to be made. Sarah added new issues using the standard issue type (Bug). Which of the following are true after she adds new issues to her active sprint? (Choose two.) A. Burndown Chart will display the new issues as a scope change if the Remaining Estimate and Time Spent is enabled for this board. B. Burndown Chart will display the new issues as a scope change if the Remaining Estimate and Time Spent is disabled for this board. C. Burndown Chart will not display the new issues as a scope change if the Remaining Estimate and Time Spent is enabled for this board. D. Burndown Chart will not display the new issues as a scope change if the Remaining Estimate and Time Spent is disabled for this board. Answer: A, B Explanation: Either Remaining Estimate and Time Spent is disabled or enabled, this will not affect the standard issue type. It will only apply to the subtask. Therefore, the changes will always be considered as scope changes in this board. If it is enabled (Sub-task only): If you add a subtask to an issue that's already in an active sprint, the subtask is treated as a scope change. The scope change is also indicated in the Burndown Chart. If it is disabled (Sub-task only): If you add a subtask to an issue that's already in an active sprint, the subtask is also treated as a scope change. However, scope change is not indicated in the Burndown Chart for the subtask. Reference: View and understand the burndown chart 21.As a project manager, Dom is responsible in monitoring all issues that have been assigned to his team are on track and the Time Estimation for each issue is correctly measured. Which of the following is the best report that he can use to ensure Time Estimation and Time Spent by his team on issues are on track? A. Single Level Group By Report B. Pie Chart Report C. Resolution Time Report D. Time Tracking Report E. Average Age Report F. Time Since Issues Report Answer: D Explanation: Time Tracking Report shows the original and current time estimates for issues in the current project. This can help users determine whether work is on track for those issues. - Identify which issues have exceeded the original estimation. - Identify which issues are still on track. - Identify which issues are correctly measured. - Identify accuracy of the overall time estimation. - Identify the current team's progression on issues that they are currently working on. 22.Which JQL can users use to get a list of issues that contain any of these 3 keywords in the issue summary? Keywords: User, developer, and tester. Sample Output: A. summary in ("user", "developer", "tester") B. summary ~ "user" AND summary ~ "developer" AND summary ~ "tester" C. summary ~ "user, developer, tester" D. All of these JQL are incorrect. E. summary ~ ("user", "developer", "tester") Answer: D Explanation: All of the above JQL is incorrect. The correct answer is: summary ~ "user" OR summary ~ "developer" OR summary ~ "tester" summary ~ "user, developer, tester" is incorrect. This query will return issues that contain all three keywords (user, developer, and tester) in their summary. summary ~ ("user", "developer", "tester") is incorrect. Operator '~' does not support the list value. summary in ("user", "developer", "tester") is incorrect. The operator 'in' is not supported by the 'summary' field. summary ~ "user" AND summary ~ "developer" AND summary ~ "tester" is incorrect. This query will return issues that contain all three keywords (user, developer, and tester) in their summary. 23.If users create issues with issue type to the active sprint, the changes do not consider as a scope change if Remaining Estimate and Time Spent is disabled for that particular board. A. Epics B. Story C. All answers are correct. D. Sub-task E. Bug Answer: D Explanation: Either Remaining Estimate and Time Spent is disabled or enabled, this will not affect the standard issue type. It will only apply to the sub-task. Therefore, the changes will always be considered as scope changes for Epics, Bug, and Story. Since Remaining Estimate and Time Spent are disabled, a sub-task is not considered as a scope change in this question. If it is enabled (Sub-task only): If you add a sub-task to an issue that's already in an active sprint, the sub-task is treated as a scope change. The scope change is also indicated in the Burndown Chart. If it is disabled (Sub-task only): If you add a sub-task to an issue that's already in an active sprint, the sub-task is also treated as a scope change. However, scope change is not indicated in the Burndown Chart for the sub-task. Reference: View and understand the burndown chart Get ACP-620 exam dumps full version. Powered by TCPDF (www.tcpdf.org)