GLORIA EKUWA GYESIE Address: Accra, Sowutuom. Age: 27 years Email: elisagyesiwaa14@gmail.com Contact Number: 0540565353 PROFESSIONAL SUMMARY Highly skilled administrative professional seeking to utilize my office and interpersonal communication skills for the betterment of a company. Adept in managing and maintaining an organized documentation system, working one - on - one with customers, and providing optimal front - end and back - end support SKILLS • Dependable and honest with a positive attitude • Prioritization and organizational skills • Excellent listener and efficient leaner • Strong sense of urgency, responsibility , and dedication • Effectively work and communicate well with team members • Successfully handle multiple priorities • Bilingual, fluent in both English and Fante • Proficient with computers, technology. Microsoft Word , PowerPoint , and familiar with Excel. EDUCATION HND: Secretaryship and Management studies Koforidua Technical Univ ersity – Koforidua, Ghana, September 2019 to August 2023 WASSCE: General Science Twifo Praso Senior High – Twifo Praso, Ghana, September 2011 to May 2014 WORK EXPERIENCE Administrative Assistant 2022 - 2023 National Service Secretariat • Organize and schedule appointments • Plan meetings and take detailed minutes • Write and distribute emails , correspondence memos, letters , and forms • Develop and maintain a filing system • Assist in the preparation of regularly scheduled reports • Answer and direct phone calls Receptionist 2018 - 2019 Vinesthy Catering Institute – Spintex, Accra • Responsible for meeting and greeting clients • Answering and forwarding calls • Sorting and distributing letters and memos • Keeping the reception area tidy • Booking meetings Sales Personnel 2014 - 2017 Frozen Company Limited – Spintex, Accra • Help customers find items in the store • Check for stock and order requested stock for customers • Provide customers with information about items • Ring up purchases • Keep track of inventory • Elevate c omplaints to management. INTERESTS • I enjoy listening to music and socializing with friends • I enjoy learning and reading books REFERENCE Mrs. Gladys Essinu Lecturer, Koforidua Technical University 0240342413 Madam Mercy Wemegah District Director, National Service Secretariat, LADMA 0244378603