www.cert4prep.com/ Salesforce Plat-UX-102 Salesforce Certified Platform Strategy Designer Version: 8.0 Questions & Answers DEMO PDF (Preview content before you buy) Check the full version using the link below www.cert4prep.com/exam/plat-ux-102 Unlock Full Features Stay Updated: 90 days of free exam updates Zero Risk: 30-day money-back policy Instant Access: Download right after purchase Always Here: 24/7 customer support team Page 1 of 7 www.cert4prep.com/exam/plat-ux-102 www.cert4prep.com/ Question 1. (Single Select) Cloud Kicks wants to improve its business model to be closer to its customers and provide quantifiable improvements to business efficiency. Which framework should be used to drive the success of the new business model? A: Feasible, Viable, Impactful B: Usable, Feasible, Cost-Effective C: Desirable, Feasible, Viable Answer: C Explanation: Salesforce Strategy Design relies heavily on the core Human-Centered Design framework balancing Desirability (customer value), Feasibility (technical/operational capacity), and Viability (business sustainability). In the Platform Strategy Designer context, this question belongs primarily to Tools and Artifacts. In Tools and Artifacts, the key is to select the method, framework, artifact, or Salesforce capability that directly addresses the uncertainty in the scenario and supports an evidence-based decision. The desirability-feasibility-viability model deliberately balances three different questions: whether customers value the idea, whether the organization can deliver it, and whether the business can sustain it economically. Strong concepts sit at the intersection rather than optimizing only one dimension. Here, Desirable, Feasible, Viable is the strongest choice because it most directly matches the outcome, constraint, or decision described in the scenario. The other choices may be useful in a different stage or for a different question, but they do not address the central requirement as directly. Feasible, Viable, Impactful focuses attention elsewhere, while Usable, Feasible, Cost-Effective addresses a related concern without providing the same fit to the scenario's stated objective. That distinction is important on the exam: select the method or capability that resolves the specific uncertainty in the scenario rather than the option that is merely plausible in a broader project. Study Guide Topics: Tools and Artifacts Official Salesforce Salesforce Designer Quick Look ================================================================ Question 2. (Single Select) Page 2 of 7 www.cert4prep.com/exam/plat-ux-102 Cloud Kicks (CK) set a goal to improve the sustainability of its business in the coming year. A strategy designer on CK's team knows the importance of pushing for environmental impact in their latest designs. What should they do to prepare to measure progress toward this goal? A: Only interview customers who value environmentalism to uncover needs from CK's desired customer base of ethical consumers. B: Schedule a workshop with key product stakeholders to brainstorm 'how might this new product be more sustainable?' C: Create a journey map that extends into pre-purchase and post use disposal to uncover unseen impacts of the product's lifecycle. Answer: C Explanation: Extending journey maps to include pre-purchase sourcing and post-use disposal maps full lifecycle environmental impacts and metrics. In the Platform Strategy Designer context, this question belongs primarily to Tools and Artifacts. In Tools and Artifacts, the key is to select the method, framework, artifact, or Salesforce capability that directly addresses the uncertainty in the scenario and supports an evidence-based decision. Here, Create a journey map that extends into pre-purchase and post use disposal to uncover unseen impacts of the product's lifecycle. is the strongest choice because it most directly matches the outcome, constraint, or decision described in the scenario. The other choices may be useful in a different stage or for a different question, but they do not address the central requirement as directly. Only interview customers who value environmentalism to uncover needs from CK's desired customer base of ethical consumers. focuses attention elsewhere, while Schedule a workshop with key product stakeholders to brainstorm 'how might this new product be more sustainable?' addresses a related concern without providing the same fit to the scenario's stated objective. That distinction is important on the exam: select the method or capability that resolves the specific uncertainty in the scenario rather than the option that is merely plausible in a broader project. Study Guide Topics: Tools and Artifacts Official Salesforce Journey Mapping - Start Your Journey Map ================================================================ Question 3. (Single Select) Page 3 of 7 www.cert4prep.com/exam/plat-ux-102 Cloud Kicks has envisioned an omnichannel experience for its customers that lets them seamlessly move across devices and select from multiple communication channels when reaching out to the company. The strategy designer creates a go-to-market (GTM) strategy for this concept. What is a core component of a successful GTM strategy? A: Product value proposition B: Test-driven development C: Digital marketing plan Answer: A Explanation: A Go-To-Market (GTM) strategy requires a foundational product value proposition that articulates why customers need the product/service and its distinct benefits. In the Platform Strategy Designer context, this question belongs primarily to Value Design. In Value Design, the strategy designer links validated human needs to business outcomes and external context, then defines measurable signals that show whether the intended value is actually being created. A value proposition explains the meaningful benefit the offering creates for the intended audience. It is central to desirability and go-to-market thinking because the business must be able to state clearly why customers should care before investing heavily in execution. Here, Product value proposition is the strongest choice because it most directly matches the outcome, constraint, or decision described in the scenario. The other choices may be useful in a different stage or for a different question, but they do not address the central requirement as directly. Test-driven development focuses attention elsewhere, while Digital marketing plan addresses a related concern without providing the same fit to the scenario's stated objective. That distinction is important on the exam: select the method or capability that resolves the specific uncertainty in the scenario rather than the option that is merely plausible in a broader project. Study Guide Topics: Value Design Official Salesforce Platform Strategy Designer Certification Prep - Value Design ================================================================ Question 4. (Single Select) Cloud Kicks' customers have publicly challenged the company to use its market leading position as an ethical force for good in social change. What is one way the company can embed ethical use principles Page 4 of 7 www.cert4prep.com/exam/plat-ux-102 into its day-to-day work? A: Quantitative Research B: Consequence Scanning C: Journey Mapping Answer: B Explanation: Consequence Scanning is an ethical design practice that allows teams to consider intended and unintended consequences of their products before build. In the Platform Strategy Designer context, this question belongs primarily to Intangible Deliverables. In Intangible Deliverables, the strategy designer creates alignment, trust, shared understanding, ethical awareness, and persuasive communication so that people can make coordinated decisions around the intended future state. Consequence Scanning is a structured way to identify intended and unintended effects before decisions become difficult to reverse. It helps teams surface potential harm, trust issues, privacy implications, social effects, and opportunities, then determine which consequences to act on, influence, or monitor. Here, Consequence Scanning is the strongest choice because it most directly matches the outcome, constraint, or decision described in the scenario. The other choices may be useful in a different stage or for a different question, but they do not address the central requirement as directly. Quantitative Research focuses attention elsewhere, while Journey Mapping addresses a related concern without providing the same fit to the scenario's stated objective. That distinction is important on the exam: select the method or capability that resolves the specific uncertainty in the scenario rather than the option that is merely plausible in a broader project. Study Guide Topics: Intangible Deliverables Official Salesforce Challenge Framing and Scoping - Create Effective How Might We Statements ================================================================ Question 5. (Single Select) Cloud Kicks (CK) is a company of operational excellence. However, CK has a hard time bringing innovative ideas to market, because investing in unproven tactics seems risky to its leaders who are used to making decisions based on metrics. Which approach should a strategy designer take when presenting a new product vision to this group? A: Conduct a competitive analysis of other products in the same market as the product vision. Page 5 of 7 www.cert4prep.com/exam/plat-ux-102 B: Run qualitative user research on the product vision and share key feedback with stakeholders. C: Identify the biggest questions about the product vision and collect data on prototypes. Answer: C Explanation: De-risking innovation for risk-averse, metric-driven leaders requires framing assumptions as testable hypotheses and gathering quantitative/qualitative data via prototypes. In the Platform Strategy Designer context, this question belongs primarily to Value Design. In Value Design, the strategy designer links validated human needs to business outcomes and external context, then defines measurable signals that show whether the intended value is actually being created. A prototype is a learning instrument, not merely a preview of the final interface. The team should use it to test the assumptions that create the greatest risk, gather evidence cheaply, and refine the strategic direction before committing to expensive implementation. Here, Identify the biggest questions about the product vision and collect data on prototypes. is the strongest choice because it most directly matches the outcome, constraint, or decision described in the scenario. The other choices may be useful in a different stage or for a different question, but they do not address the central requirement as directly. Conduct a competitive analysis of other products in the same market as the product vision. focuses attention elsewhere, while Run qualitative user research on the product vision and share key feedback with stakeholders. addresses a related concern without providing the same fit to the scenario's stated objective. Study Guide Topics: Value Design Official Salesforce Design Strategy Prototyping - Explore Key Prototyping Considerations ================================================================ Page 6 of 7 www.cert4prep.com/exam/plat-ux-102 www.cert4prep.com/ Need more info? Check the link below: www.cert4prep.com/exam/plat-ux-102 Thanks for Being a Valued Cert4Prep User! Guaranteed Success Pass Every Exam with Cert4Prep. 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