What kinds of chatbots are there? With the development of chatbots, the relationship between consumer and brand engagement was radically revolutionized. Chatbots swept across organizations like wildfire, imitating conversations and providing instant, digital connectivity. Enquire now for choosing the best messenger chatbot development company. The six most prevalent forms of chatbots are: 1. Scripted/Quick reply bots This form of chatbot, as the name implies, is intended to engage with the end user with a predetermined knowledge base and technological abilities that can only reply to fixed commands. In this case, the inquiries must correspond to the language programmed in the chatbot. 2. Natural Language Processing (NLP) Chatbots Chatbots are widely regarded as one of the most important uses of AI. At its foundation, a chatbot uses an Artificial Intelligence technology called Natural Language Processing (NLP) to represent a user's input, such as text or speech, to an intent. Messages are categorized in NLP chatbots, and language parsing is performed to collect variables for an answer. 3. Service/Action Chatbots In order to fulfill the user's request, these chatbots may ask the user for appropriate information or perform a specific activity. This form of chatbot is typically used in the airline business. Customers utilize them to verify their flight booking, the price of their flight reservation, and the statuses. 4. Social Messaging Chatbots Social messaging chatbots are integrated into a social messaging platform such as Messenger, Whatsapp, Telegram, Slack, and others, allowing consumers to connect with the bot in the same manner they do with their family or friends. 5. Context Enabled Chatbots Contextual chatbots are the most sophisticated type of conversational bot. These chatbots utilize Machine Learning and Artificial Intelligence with specific users to learn and improve with the passage of time in order to recall previous discussions. Contextual chatbots learn through their interactions with users. 6. Voice-Enabled Chatbots These chatbots provide users with tailored experiences. Voice-enabled chatbots recognise the user's input when he or she speaks, act on his or her request, respond to his or her enquiries, and conduct a variety of innovative jobs. Businesses may create their own voice-activated chatbot by utilizing text-to-speech (TTS) and voice recognition APIs.